InfoSummary of reviewsParador de Alcalá de Henares has garnered widespread acclaim for several aspects, making it a cherished retreat. Located in the historic center of Alcalá de Henares, the hotel provides unparalleled access to key attractions like Plaza Cervantes and the University of Alcalá. Its strategic positioning simplifies exploration of both the town and nearby Madrid, while still offering a peaceful and comfortable environment. Modern amenities blend seamlessly within a historically rich setting, further enhancing the experience.
The breakfast at Parador de Alcalá de Henares consistently stands out, praised for its extensive selection and high quality. Guests find the variety of fresh products and the professionalism of the staff to substantially enhance their dining experience. While some find it pricey, the luxurious spread justifies the cost for many.
Dining at the hotel's various restaurants generally receives favorable reviews with many lauding the food quality and preparation. A few minor criticisms, such as slow service or occasional issues with food quality, are noted but do not overshadow the overall positive dining experience.
Rooms at the hotel are frequently described as spacious, clean and well-designed, featuring modern decor that complements the historical elements of the building. Reviews often highlight the large, comfortable beds and well-appointed bathrooms. Although there are occasional comments about room temperature control and lighting, the accommodations are overwhelmingly appreciated for their comfort and aesthetic appeal.
Cleanliness is a hallmark of Parador de Alcalá de Henares, consistently praised by guests. The hotel maintains an immaculate environment with meticulous attention to detail, contributing to a serene and orderly atmosphere.
The staff at the Parador de Alcalá de Henares are noted for their exceptional service. Guests frequently mention the team's courteousness, efficiency and friendliness, which significantly add to the overall positive experience. The reception staff, in particular, receive commendations for their proficiency and helpfulness.
The hotel's complementary Wi-Fi service receives mixed reviews, though many guests report good connectivity and speed. Some do experience occasional issues with spotty or weak signals, but the general consensus leans towards satisfaction.
The spa offers a relaxing and valuable amenity, featuring a calming atmosphere and a variety of facilities, although it is noted to be pricey and sometimes closed unexpectedly. Guests value the spa despite these minor limitations.
The outdoor pool is often a highlight, appreciated for its size, cleanliness and the relaxing environment it provides. However, some guests are disappointed when it is closed during hot weather or when the operational season does not match expectations.
Parking facilities receive positive feedback for their spacious, secure and well-maintained conditions. Despite the fee for parking, most guests find the convenience and security worth the price.
The hotel is considered family-friendly, accommodating children well and providing a welcoming environment for family gatherings. Although breakfast options for children might be limited, the overall atmosphere and amenities make it a suitable choice for families.
Beds are another strong point with guests frequently praising their size and comfort, ensuring a restful sleep experience. A few minor critiques regarding the pillows and firmness did not detract from the overall positive sentiment.
Finally, the Parador de Alcalá de Henares is recognized for delivering a near five-star experience, often surpassing its four-star classification. This blend of modernity, historical charm and high-quality services makes it a standout destination, particularly suitable for both leisure and business travelers with well-equipped conference facilities.
In summary, the Parador de Alcalá de Henares excels in offering a harmonious blend of historical charm and modern luxury, consistently meeting and often exceeding guest expectations. Its outstanding location, quality breakfast and dining options, spacious and comfortable rooms, exceptional cleanliness and professional staff make it an ideal choice for travelers. Show more
InfoSummary of reviewsSercotel El Encin Golf offers a tranquil retreat nestled amidst nature, providing guests with an escape from the hustle and bustle. Located outside Alcala de Henares and about 35 km from Madrid, its setting on a beautiful golf course adds charm to its appeal. The hotel's peace and modern amenities make it an ideal destination for leisure and business travelers alike. Guests find the spacious, modern rooms impressive, often featuring spectacular views of the golf course, and appreciate the excellent service provided by dedicated and friendly staff.
The breakfast experience presents a mix of opinions, with many guests noting the quality products offered in a simple buffet. However, some feel the variety could be expanded to match the hotel's high standards. Dinner, on the other hand, receives positive reviews, particularly for its value and quality, though slight improvements in service consistency and availability of outdoor comforts are noted. The rooftop pool is a relaxing spot despite its modest size, offering beautiful views although more seating options and amenities are suggested.
Sercotel El Encin Golf distinguishes itself as a superb destination for golf enthusiasts, with its expansive links-style course receiving high praise for its beauty and tranquility. The accommodations feature impressively large and comfortable beds, with some mattresses noted for needing updates. Impeccable cleanliness and modern facilities further elevate the stay, ensuring guests find comfort and satisfaction. Overall, the hotel’s serene environment, combined with outstanding staff service, leaves a positive and lasting impression on visitors, making it a highly recommendable choice for a tranquil escape and a well-rounded experience. Show more
InfoSummary of reviewsHotel Isla de La Garena is strategically located near the A2 motorway and Zaragoza highway, making it an accessible choice for travelers. While it might be somewhat removed from central Alcala de Henares and Madrid, the tranquility and ample parking provided are appreciated, especially by business travelers. Nearby dining options and commercial facilities such as the Oasis Shopping Center and El Corte Inglés add to the convenience. Overall, the location is favorable for those prioritizing peace and ease of travel.
The breakfast at the hotel garners mixed reviews with many guests praising the varied and high-quality selection, including freshly squeezed orange juice. However, there are recurring issues with restocking, technical problems with coffee and juice machines and a lack of variety, leading some to feel it doesn't meet a four-star standard. Improvements in variety, quality and service efficiency could enhance the breakfast experience.
Dinner at the hotel receives comments about affordability and occasionally delicious à la carte options, but the limited menu variety, slow service and high prices relative to quality are common critiques. The restaurant's limited hours also pose an inconvenience. While the dining experience has highlights, it often falls short of guest expectations.
The spacious, comfortable rooms at Hotel Isla de La Garena are well-regarded, particularly those with terraces and access to the pool. The amenities such as large bathrooms, jacuzzis and room features like small fridges contribute to a pleasant stay. While some rooms exhibit issues like worn-out furniture and inconsistent cleaning, the overall sentiment is positive with the spaciousness and facilities enhancing the guest experience.
Cleanliness at the hotel is mostly praised, especially in the bathrooms and spa. Some lapses, like dusty furniture and occasional rush in cleaning, are noted, but in general, the hotel maintains a good standard of cleanliness, contributing to a comfortable stay.
Guests often commend the friendly and attentive staff, particularly the receptionists and cleaning personnel, who ensure a welcoming and efficient service. Some isolated incidents of less satisfactory interactions were reported, but the overall staff hospitality significantly enhances the guest experience.
The free WiFi provided has mixed reviews with some guests enjoying a good connection while others struggle with reliability and device compatibility issues.
The spa, although sometimes found small, is praised for its cleanliness and relaxing atmosphere. The Turkish bath and other facilities are well-received, though operational inconsistencies are noted. The spa policy is more suited to adults, making it less ideal for families with young children.
The gym, though a positive addition, is small with basic equipment and some maintenance issues. Despite this, it remains an appreciated facility for fitness-oriented guests.
The pool facilities receive high praise for their size, maintenance and relaxing environment, particularly the saltwater pool. The direct room access to the pool and family-friendly design add to its appeal. Minor issues such as crowded conditions and occasional maintenance lapses do exist, but they do not significantly detract from the overall positive pool experience.
Parking is a major plus with ample, free and secure options including underground and covered spaces. The addition of electric car charging points is noted, making it particularly convenient for those traveling by car.
Hotel Isla de La Garena with its accessible location, comfortable rooms, friendly staff and excellent parking, is highly recommended for travelers seeking tranquility and convenience. While there are areas for improvement, particularly in dining and WiFi services, the overall experience tends to be positive and satisfying. Show more
InfoSummary of reviewsEvenia Alcalá Boutique Hotel receives commendable feedback across multiple categories, showcasing it as a charming and well-situated destination in the heart of Alcalá de Henares. Centrally located, the hotel is favored for its easy access to the city's historic center and key landmarks, such as the Magistral Cathedral, Cervantes' house and Calle Mayor. Its peaceful environment amidst the bustling old town further enhances its appeal.
Guests regularly highlight the unique blend of traditional architecture and modern comforts with particular praise for its beautiful courtyard. The breakfast experience, often served in a picturesque vaulted cellar, is generally regarded as delicious, hearty and suitable for a 3-star hotel, although some guests desired more variety.
The rooms present a mix of reviews regarding size and privacy due to their often-integrated bathroom designs. Despite this, they are frequently noted for their cleanliness, modern aesthetics and comfortable beds. The overall cleanliness of the hotel stands out with guests consistently praising the well-maintained environments and diligent cleaning services.
The staff's exceptional service is another strong point with multiple mentions of their friendliness, professionalism and willingness to assist guests. However, the WiFi service receives mixed feedback, appreciated when functional but criticized for inconsistent coverage in some areas.
Parking facilities, while available, tend to be limited and come at an additional cost, sometimes requiring guests to seek public parking alternatives. The hotel's location near various dining and entertainment options is ideal for enjoying local nightlife, though some street noise can be expected.
Overall, Evenia Alcalá Boutique Hotel excels as a charming, centrally located retreat, offering historical ambiance, modern comforts and excellent service, making it a dependable choice for travelers seeking to explore Alcalá de Henares. Show more
InfoSummary of reviewsHotel Cisneros in Alcalá de Henares receives predominantly positive reviews across various categories. Its location is particularly praised for its peaceful atmosphere and proximity to the historic center, just a 10 to 15-minute walk away. Guests appreciate the convenient access to highways, Barajas Airport and the good bus and train connections to Madrid. The tranquil residential area offers a restful environment, free from the noise of traffic and crowds, ensuring a serene stay.
Breakfast at Hotel Cisneros is considered economical and tasty with many guests highlighting the excellent coffee. While the selection is notably limited, leaning heavily towards sweet pastries and lacking savory options, the affordability and quality are frequently commended. Service during breakfast is generally friendly but can be slow during busy periods.
The rooms are described as spacious, clean and well-equipped with modern design and comfortable beds. Free parking, either right in front of the hotel or in a paid underground facility, adds convenience. Noteworthy are the private terraces available in some rooms. However, issues such as outdated TV sets, inadequate soundproofing and occasional problems with bathroom fixtures and lighting are mentioned.
Cleanliness at Hotel Cisneros garners generally favorable remarks with many guests noting the spotless and well-maintained environment. Despite a few criticisms regarding noise from the cleaning staff and minor oversights in room cleaning, the overall perception is positive.
The staff is frequently highlighted for their friendliness, attentiveness and professionalism, greatly enhancing the guest experience. The reception team receives particular praise for their helpfulness and courteous demeanor, making guests feel warmly welcomed and well-assisted.
The wifi network at the hotel receives mixed feedback with some guests enjoying good connectivity, particularly in the lobby, while others experience slow speeds or connectivity issues in the guest rooms.
Parking options are well-received with both free and paid options available. Although free parking can fill up quickly, the availability of a paid underground garage with wide spaces is appreciated.
The beds are generally comfortable with many guests reporting a good night's sleep. However, some feedback mentions issues with bed quality, such as firmness and noise, indicating a need for potential updates.
Overall, Hotel Cisneros offers good value for money with its convenient and quiet location, clean and comfortable rooms, friendly staff and practical amenities making it a reliable choice for travelers. Show more
InfoSummary of reviewsTravelodge Madrid Alcalá de Henares is highly lauded for its prime location, cleanliness and friendly staff, making it a standout choice for travelers. Positioned conveniently near the La Garena train station, the hotel offers easy access to central Madrid, the airport and motorways, ensuring smooth travel for guests. The surrounding area is described as quiet and comfortable, abundant with dining options and commercial centers like El Corte Inglés, contributing to a restful and enjoyable stay.
The hotel excels in cleanliness with rooms and facilities consistently praised for their immaculate state. Guests also appreciate the spacious, modern rooms equipped with amenities such as kettles and large, cozy beds. The bathrooms, featuring bathtubs, add to the comfort, despite minor issues with soundproofing and extra beds.
Service from the staff at Travelodge Madrid Alcalá de Henares frequently receives positive feedback. The team is noted for their attentiveness, friendliness and professionalism, enhancing the overall experience through courteous and helpful interactions.
Amenities like ample free parking options, both outdoor and on-site, as well as being pet-friendly, cater to a wide array of traveler needs. The hotel's breakfast receives mixed reviews with some praising the variety and quality, while others suggest room for improvement in terms of selection and cost. The in-house restaurant offers a solid dining experience with reasonably priced meals, including gluten-free options, complemented by nearby dining venues.
Travelodge's family-friendly nature is emphasized through its clean and spacious lobby, accommodating facilities for elderly and disabled guests and thoughtful touches like a Christmas mailbox for children. However, comfort of the beds receives mixed feedback; while some find them comfortable and properly balanced, others report issues with bed mobility and mattress comfort.
Overall, Travelodge Madrid Alcalá de Henares is a practical and value-for-money choice for various travelers, offering convenient amenities, a quiet and clean environment and excellent access to both local and central Madrid attractions. Show more
InfoSummary of reviewsPCM Forum Alcalá garners positive reviews for its prime location, which strikes a balance between accessibility and tranquility. Situated within a comfortable walking distance to the historic center of Alcalá de Henares, the hotel benefits from nearby transport links, supermarkets and restaurants, making it an excellent choice for both relaxation and urban exploration. The hotel's modern facilities and stellar service enhance its appeal, ensuring guests have a pleasant stay.
Breakfast services receive mixed feedback, but several guests commend the all-you-can-eat buffet for its variety and quality, despite some concerns over cost and limited options. Dinner experiences are similarly diverse; while the food quality and restaurant service are praised, operational challenges like early closures and limited menu options create some dissatisfaction.
Room accommodations are a highlight with spacious, well-designed setups that emphasize comfort. Most rooms are noted for their cleanliness, modern aesthetics and essential amenities. Though occasional maintenance issues are reported, the overall guest experience remains positive. The beds, in particular, are frequently described as very comfortable, contributing to restful stays.
Cleanliness throughout the hotel is generally lauded with the staff's diligent efforts ensuring a tidy environment. While isolated critiques regarding cleaning thoroughness exist, most reviews affirm the hotel’s high hygiene standards. The staff at PCM Forum Alcalá receive widespread acclaim for their friendliness and attentiveness, significantly enhancing the guest experience.
Wi-Fi connectivity presents issues for some guests, including frequent logins and slow speeds. Despite these challenges, the provided Wi-Fi information aids in accessibility. Parking is noted for both on-site options, which tend to be costly and abundant free street parking.
Although some reviews question whether the hotel fully meets a four-star rating, many find it satisfactory for business travel, thanks to its strategic location, ample room space and efficient services. Overall, PCM Forum Alcalá is a commendable option for travelers seeking modern comfort, excellent location and dependable service. Show more
InfoSummary of reviews'Alcalá Plaza' enjoys a well-regarded location, offering convenience with its proximity to shopping centers, amenities and major transport links, making it an ideal base for both short-term and extended stays. Guests frequently appreciate the ample free parking, adding to its overall accessibility. The rooms are spacious, comfortable and clean, often featuring king-size beds which are highly praised for their comfort. The hotel is pet-friendly, making it a suitable choice for travelers with dogs.
While guests note the breakfast could benefit from more variety and better quality, the inclusion of gluten-free options and local churros adds a pleasant touch. However, the absence of a dinner service limits dining options and the small cafeteria only opens briefly in the morning.
Cleanliness is generally a strong point with many guests complimenting the hotel on its cleanliness and well-kept rooms, despite occasional maintenance and cleanliness issues reported. The staff are often described as friendly, professional and attentive, contributing positively to the guest experience.
Free WiFi is offered, though feedback varies with reports of inconsistent signals. Conversely, the parking facilities receive high marks, thanks to the availability of both free outdoor parking and secure underground options.
For those on business, the hotel's strategic location near highways and a train stop ensures easy access to Madrid and the airport, while families appreciate the kid-friendly environment. The hotel accommodates school trips, enhancing its reputation as a practical family choice.
Overall, Alcalá Plaza offers good value for its three-star rating, balancing comfort, convenience and affordability, particularly for guests with vehicles and pets. Show more
InfoSummary of reviewsHotel El Bedel, nestled in the heart of Alcalá de Henares, offers a charming and convenient base for guests exploring the historic town. Its prime central location next to the University of Alcalá and nearby plazas makes it an excellent choice for discovering local attractions, restaurants and cultural sites like the famous Plaza Cervantes. The surrounding historic scenery adds to the magical atmosphere, making the hotel's setting one of its most praised elements.
The hotel maintains a high standard of cleanliness with guests frequently noting the spotless and well-maintained rooms. The diligent cleaning staff's efforts ensure a welcoming and comfortable environment.
The staff at Hotel El Bedel receive exceptional reviews for their professionalism, friendliness and attentiveness. The reception team is particularly noted for their helpfulness and warm reception, enhancing the overall guest experience. Staff members like Patricia and Francisco are often singled out for their outstanding service.
The breakfast at Hotel El Bedel garners mixed feedback; however, it leans towards the positive. Guest reviews suggest a varied and rich selection, including eggs, bacon, toast, croissants and fresh fruits, although there are calls for more variety and better value. The breakfast service is consistently praised for its attentive staff, making for a pleasant dining experience.
For dinner, the on-site restaurant is noted for providing good value and quality meals, despite occasional remarks about limited menu options and higher prices. The terrace offers a pleasant dining atmosphere, particularly appreciated during the weekends.
Guests often find the rooms at Hotel El Bedel spacious, comfortable and clean with beautiful views of Cervantes Square or other picturesque parts of the town. While the decor may be considered dated, it is described as cozy. Beds are generally comfortable, although there are isolated complaints about hard mattresses or thin pillows. Some reviews mention the need for modernized furnishings and better soundproofing.
Parking solutions, although varied, cater to different needs. There are public and private options nearby, including a paid garage and free parking areas. However, the hotel’s underground garage is noted to be narrow and challenging to navigate.
WiFi connectivity at the hotel is inconsistent with some guests enjoying strong and reliable connections, while others experience weak or nonexistent signals, particularly in certain rooms.
Hotel El Bedel reflects its three-star rating well, offering good value for money, especially considering its central location. The hotel's older-style decoration may not appeal to everyone and certain rooms lack traditional windows, featuring small skylights instead.
Overall, Hotel El Bedel is a budget-friendly, centrally located option offering comfortable accommodations, excellent cleanliness and outstanding service, making it an appealing choice for both leisure and business travelers. Show more
InfoSummary of reviewsZouk Hotel offers a tranquil and secluded adult-only retreat, highly appreciated for its unique privacy-oriented design and high-quality amenities. Located in an industrial area, the hotel provides a peaceful setting that guests find relaxing despite its distance from central Madrid and limited public transport options. What stands out is the hotel's easy accessibility for car users, along with secure, private parking directly connected to rooms, ensuring convenience and privacy.
Rooms at the hotel are lauded for their spaciousness, cleanliness and modern decor, featuring unique elements such as mirrors on the ceilings. Guests appreciate the luxurious touches, including whirlpool tubs and large, pristine bathrooms. The discreet access via private garages further enhances the intimate experience, making it ideal for couples seeking a romantic getaway. Although there are minor issues, such as occasional maintenance problems and some isolated complaints about tobacco odors, the overall room experience is highly positive.
The hotel's dining experience is a major highlight. Dinner options receive exceptional praise for both quality and service, often surpassing expectations. Guests enjoy well-prepared meals and the convenience of having food delivered directly to their rooms through a discreet double-door cabinet. While the breakfast receives mixed reviews with some guests calling for more variety and larger portions, the convenience and taste of the offerings are generally well-regarded.
Cleanliness at Zouk Hotel is consistently praised with meticulous housekeeping ensuring that rooms and bathrooms are spotless, contributing to a comfortable and hygienic environment. Guests often mention the professional and friendly staff, who go above and beyond to provide attentive and discreet service, enhancing the overall stay.
The pool facilities, particularly the private pools in some suites, are another standout feature, providing an extra layer of luxury and enjoyment. Guests value the additional amenities like the Jacuzzi and whirlpool bathtubs, noting the heated pool and fast service as significant perks.
However, the hotel's Wi-Fi service is a notable downside, frequently described as weak and unreliable, detracting from the otherwise excellent experience. Despite this, guests consistently highlight the comfort of the beds and the innovative adult-only concept, which emphasizes intimacy and privacy, from the room setup to the absence of common areas.
Overall, Zouk Hotel is an excellent choice for couples seeking a private, comfortable and uniquely designed retreat with its standout features in dining, room quality and exclusive amenities contributing to a memorable stay. Show more
InfoSummary of reviewsHotel Cuatro Caños in Alcalá de Henares is highly recommended for its excellent location, cleanliness and friendly staff. The hotel is ideally situated near the historic center, making it convenient for exploring the city’s landmarks, dining options and university, all while being in a quiet area that offers a peaceful retreat. Its proximity to public transportation, including the airport bus stop and its value for money add to its appeal for travelers seeking functional accommodations.
Regarding breakfast, the hotel has an off-site arrangement with nearby cafés, which provides a basic but appreciated Spanish breakfast featuring coffee, juice and pastries or toast. Although the breakfast service has received mixed reviews with some guests finding it inconvenient or limited, its central location is a positive aspect for many.
The rooms, while small, are well-decorated, clean and comfortable with thoughtful touches such as clean sheets, blankets and sufficient lighting. Bathrooms receive praise for their spaciousness and comfort. However, soundproofing is an issue with noise from adjacent rooms and hallways affecting sleep quality for some guests. Additionally, a few guests found the mattresses to be hard or outdated but generally, the rooms meet basic needs effectively, especially for short stays.
Cleanliness is a consistent strong point at Hotel Cuatro Caños. Guest feedback frequently commends the high standards maintained across rooms and bathrooms, contributing to a comfortable and hygienic experience. Despite occasional issues like cold shower water or sporadic cleanliness lapses, these are typically resolved promptly by the hotel staff.
The staff at Hotel Cuatro Caños is highly praised for their friendliness, politeness and attentiveness. The reception staff, available 24 hours, are particularly noted for their excellent customer service, making guests feel welcome and ensuring a pleasant stay.
Parking can be a challenge due to the hotel’s central location, but several alternatives are available, including a nearby parking garage and street parking options. These solutions provide flexibility for guests with cars.
While the comfort of the beds received mixed reviews with some guests finding the mattresses outdated or too soft, many others appreciated the comfort and cleanliness of the bedding.
Overall, Hotel Cuatro Caños offers a comfortable, clean and conveniently located stay with friendly staff, making it a popular choice for travelers exploring Alcalá de Henares. Show more
InfoSummary of reviewsAC Hotel Alcalá de Henares by Marriott consistently receives high praise from guests in various categories, contributing to an overall positive experience.
The hotel's location is appreciated for its convenience, offering easy access to a nearby shopping center, restaurants and cafés, as well as proximity to the A2 highway, making it suitable for travelers passing through Madrid or attending events at the University of Alcalá. Despite not being centrally located, downtown Alcalá is just a short drive or a manageable 25-minute walk away. With plentiful parking, guests found it easy to leave their cars and explore the surroundings.
Guests frequently commend the cleanliness and service at the hotel. Rooms are noted to be super clean and well-maintained with spotless bathrooms contributing to a comfortable stay. The modern design and spaciousness of the rooms, combined with well-insulated, quiet environments, make for a relaxing atmosphere. Beds with their feather pillows, are particularly praised for their comfort, although there are occasional mentions of inconsistencies in bed conditions. The overall ambiance is elevated by the professionalism and friendliness of the staff, who are often described as efficient, attentive and welcoming.
Breakfast at the AC Hotel Alcalá de Henares by Marriott is highlighted as a significant positive with many guests appreciating the quality and variety of the food. The breakfast service is described as complete and pleasant with options catering to dietary needs such as celiacs. Though some guests felt the buffet could offer more variety, the general sentiment is that the breakfast is a highlight of their stay.
Guests also commend the hotel’s parking facilities. The availability of private, wide parking spaces and free parking directly at the door makes it convenient for those traveling by car. The well-connected location allows easy access to the train station and local attractions, enhancing the overall convenience.
In summary, AC Hotel Alcalá de Henares by Marriott is well-regarded for its convenient location, cleanliness, comfortable rooms, quality breakfast, excellent staff service and ample parking. These aspects collectively contribute to a satisfying and pleasant stay for most visitors. Show more
InfoSummary of reviewsHotel Complutense stands out primarily for its exceptional location in Alcalá de Henares, noted by many guests who appreciate its proximity to central attractions, the train station and the main street. This prime position makes it an ideal choice for travelers who wish to explore the city's rich cultural and culinary offerings on foot. Despite occasional comments on room size and cleanliness, the hotel's affordability, combined with its convenient location and friendly staff, often overshadows these minor drawbacks.
Breakfast at Hotel Complutense is offered at nearby cafes, about 50 meters from the hotel, which many guests find to be an enjoyable experience due to the quality, variety and generous portions available. This arrangement provides an opportunity to explore local cafes, which serve excellent breakfasts. While there is some inconsistency and confusion about the breakfast arrangements and some guests find the options limited, the system generally receives positive feedback for providing a good start to the day.
The rooms at Hotel Complutense are appreciated for their comfort and cleanliness, especially the bathrooms which are newly renovated and maintained well. However, guests frequently mention that the rooms are small and can feel cramped, particularly for larger groups. Noise at night and the need for better maintenance and soundproofing are also noted concerns. Nonetheless, for budget-conscious travelers, the rooms offer good value for the price, especially given the hotel's central location.
The mixed feedback on cleanliness points out the need for improvement. While some guests report good standards of cleanliness with daily maintenance, others highlight issues such as stained bedspreads, dirty floors and lingering odors. Efforts to maintain better hygiene could significantly enhance guest satisfaction.
The staff at Hotel Complutense receive universal praise for their friendliness and helpfulness with special mentions for certain individuals. Guests consistently feel welcomed and well-attended to, significantly enhancing their overall experience. This warm hospitality, combined with the hotel's value for money and convenient location, makes it a popular choice for visitors.
For families, the hotel provides a pleasant stay for short visits with staff going out of their way to accommodate guests' needs. However, the hotel may not be suitable for families seeking longer stays due to the inability to accommodate extra beds or cribs. The central location and staff's attentiveness make it an acceptable option for brief stopovers.
Opinions on the bedding are mixed. Some guests praise the comfort of the beds and pillows, while others find the mattresses old, sagging and narrow. Issues include beds being too short for taller individuals and noise from squeaking. Despite some positive feedback, the bedding quality and size generally require improvement.
In summary, Hotel Complutense is a highly recommendable option for visitors seeking affordability, excellent location and friendly service with some room for improvement in cleanliness, room size and bedding quality. Show more
InfoSummary of reviewsIbis Alcala de Henares La Garena is favorably reviewed for its strategic location near key points around Madrid. Positioned close to major highways and a nearby train station, the hotel offers accessible routes to Madrid's airport, city center and surrounding areas. Guests appreciate its peaceful setting away from the city's hustle with essential amenities like supermarkets and restaurants within walking distance. Free parking further enhances its appeal for travelers with cars, despite its distance from Alcala de Henares' historic center.
The hotel's breakfast is widely praised for its variety, quality and completeness. Guests enjoy the continental breakfast, fresh offerings and extensive buffet selection. While some note the breakfast could be more varied and healthier and a few report organizational issues, the general consensus is highly positive.
Dining options at the hotel receive mixed reviews. The 24/7 bar and simple dining service are convenient, especially for late-night meals and the on-site cafeteria is reasonably priced. However, the limited dinner menu, particularly on weekends and some quality concerns push guests to explore nearby restaurants for better variety and quality.
The rooms are considered modern, clean and comfortable, featuring large beds, spacious bathrooms and practical amenities. Though some guests find the rooms compact and the soundproofing inadequate, the overall comfort and functionality of the rooms are appreciated. The hotel’s quiet location and accommodating staff further enhance the stay experience.
Cleanliness is a standout feature at Ibis Alcala de Henares La Garena with consistently positive feedback on the immaculate rooms and facilities. The clean and comfortable environment, coupled with a seamless check-in process, provides a pleasant stay for travelers focused on hygienic standards.
The hotel staff are frequently praised for their friendliness and attentiveness. Guests highlight the warm and professional reception, efficient check-in process and the staff's accommodating nature, which significantly enhance the overall guest experience.
Free Wi-Fi at the hotel is generally well-reviewed for its reliability and quality, contributing positively to the guests' stay, despite occasional mentions of connectivity issues and missing information on internet usage.
The beds are notably comfortable and spacious, earning high marks for their large size and quality bedding. Most guests find the beds ideal for a restful stay, though there are occasional mentions of discomfort or mobility due to wheels.
As a three-star hotel, Ibis Alcala de Henares La Garena is praised for its practicality, comfort and value for money. It stands out for its clean facilities, renovated rooms and friendly staff, making it a solid choice for budget-friendly, short-term stays.
The hotel also excels in its pet-friendly policies, allowing dogs of any size and providing thoughtful amenities for pet owners. Guests can dine with their pets in the reception lobby, enhancing the overall experience for those traveling with furry friends.
Overall, Ibis Alcala de Henares La Garena is highly regarded for its strategic location, comfortable and clean rooms, friendly staff and accommodating pet policies, making it a reliable and practical choice for travelers. Show more
InfoSummary of reviewsCASA Y FONDA 1888, located in the vibrant heart of Alcalá de Henares, offers an exceptional stay that consistently garners high praise from guests. This boutique hotel is nestled in Plaza Cervantes, providing stunning views and easy access to local attractions, historic landmarks, and a lively array of restaurants and shops. The blend of historic charm with modern comforts creates a perfect ambiance, enhanced by beautifully renovated accommodations that are both spacious and stylishly decorated. The rooms are notably clean, and feature high-quality beds and modern amenities like smart TVs and efficient air conditioning, ensuring a restful and enjoyable stay.
Breakfast is a highlight, with guests appreciating the à la carte offerings of freshly prepared dishes made from quality ingredients. Served in a charming outdoor courtyard, the breakfast experience is elevated by attentive staff who are repeatedly praised for their friendliness and professionalism. The staff's commitment to hospitality ensures that guests feel welcomed and well-cared for throughout their visit.
Despite the challenges posed by parking due to the hotel's central location, nearby paid parking options are available and reasonably priced, though they require some navigation through pedestrian streets. Guests commend the hotel for its unbeatable value for money, excellent quality-price ratio, and superb service, often expressing a desire to return. Overall, CASA Y FONDA 1888 stands out for its exceptional location, modern facilities, and dedicated staff, making it a top choice for travelers eager to explore the rich cultural heritage of Alcalá de Henares. Show more
InfoSummary of reviewsIbis Budget Madrid Alcalá de Henares La Dehesa receives commendation for its strategic location and convenience, particularly for travelers passing through or making a quick stopover. Situated near the A-2 highway with ample free parking and proximity to shopping centers and dining options, it is ideal for those with vehicles. Despite being slightly removed from the urban center, the location is accessible and quiet, making it practical for exploring the area or catching a flight.
The breakfast is generally praised for its quality and value, offering a variety of options such as pastries and fresh fruit. While some guests feel the breakfast selection could be more extensive, most find it adequate and fairly priced.
The hotel does not provide on-site dinner services, but nearby dining options like Buffalo Grill and the possibility for late-night delivery offer convenience.
Rooms at the hotel are generally appreciated for their cleanliness, spaciousness and functionality. Ideal for short stays and families, especially those with young children who enjoy the bunk beds, the accommodations are comfortable. However, some guests noted the lack of certain amenities like refrigerators and closets. Despite minor issues, such as occasional tobacco odor and a lack of air conditioning control, the overall room quality is positively received.
Cleanliness is consistently commended with many guests highlighting the hotel's pristine condition and the diligent efforts of the cleaning staff. Minor lapses in cleaning standards are noted but do not significantly detract from overall guest satisfaction.
The hotel staff are widely praised for their friendliness and professionalism. Receptionists receive particular acclaim for their warm and helpful service, significantly enhancing the guest experience.
The free WiFi service receives mixed reviews. While some guests find the WiFi reliable and easy to connect, others experience difficulties with connectivity and security measures.
Families particularly enjoy the hotel's kid-friendly rooms and practical accommodations. Comfortable and functional, the rooms meet the needs of families during travel. Despite the absence of additional family amenities, the family-friendly atmosphere and peaceful environment contribute to a positive experience.
The beds receive generally positive feedback for comfort with some guests noting issues with hard mattresses and thin pillows. Despite these occasional issues, most guests find the beds comfortable and satisfactory for rest.
The hotel's accessibility features are well-regarded with ample free parking and functional rooms for guests with disabilities. The proximity to highways enhances its convenience for travelers with mobility challenges.
Lastly, the hotel is celebrated for its pet-friendly policies, accommodating both small and large pets with an additional fee. While specific pet amenities are not included, the overall experience is positive for pet owners, making the hotel a favorable choice for those traveling with pets.
Overall, Ibis Budget Madrid Alcalá de Henares La Dehesa is highly valued for its strategic location, cleanliness, friendly staff and family- and pet-friendly accommodations, making it an excellent option for travelers seeking convenience and comfort. Show more
InfoSummary of reviewsApartahotel Golden Alcalá enjoys a prime location, offering easy access to Alcalá de Henares and Madrid. Guests appreciate the proximity to essential amenities such as supermarkets, banks, pharmacies and restaurants, along with the convenience of nearby public transportation. The noise-free environment and ease of parking further enhance the hotel's appeal. The historic center of Alcalá is reachable within a 10 to 15-minute walk, striking a balance between accessibility and tranquility.
The aparthotel's rooms are frequently praised for their cleanliness, spaciousness and modern design. New and well-maintained facilities, along with comfortable beds, contribute to a pleasant stay. Kitchens and large windows add to the rooms' appeal, making them ideal for families and long-term stays despite occasional issues like bad odors, poor lighting and missing utensils.
Guests can enjoy a variety of breakfast options at nearby establishments. The Hidalgo II restaurant and a neighboring café receive positive reviews for their affordable and satisfying breakfast offerings. A local churro spot also provides a traditional Spanish breakfast experience. These choices make it easy for guests to enjoy breakfast without needing to cook in their rooms.
Cleanliness is consistently highlighted as one of the aparthotel's strong points with rooms and common areas described as spotless and well-maintained. Despite minor issues like occasional unpleasant odors in corridors, the overall hygiene standards significantly enhance the guest experience.
The staff at Apartahotel Golden Alcalá are often commended for their warm, attentive and helpful service. Receptionists and housekeeping staff contribute positively to guests' experiences, ensuring effective communication and personalized treatment. Their efforts are frequently highlighted as a key reason for guests planning to return.
Wi-Fi receives generally favorable reviews for its speed and reliability, making it suitable for teleworking. While some guests noted occasional connectivity issues, the presence of free Wi-Fi along with entertainment options like Netflix adds to the convenience.
Families find Apartahotel Golden Alcalá an excellent choice with spacious and cozy family rooms that often exceed expectations. The safe pedestrian street, nearby playground and family-friendly amenities ensure a comfortable and enjoyable stay for both parents and children.
Guests commonly describe the beds as comfortable with clean sheets and soft pillows enhancing the sleeping experience. While some noted issues with bed size and firmness, the overall feedback is positive, contributing to restful nights.
The aparthotel offers exceptional value for money with many guests praising the quality-price ratio. Cleanliness, attentive service and a great location close to local attractions are consistently mentioned as highlights. The hotel's three-star rating reflects its adequate facilities, making it a suitable choice for cost-effective accommodation without compromising comfort.
Regarding accessibility, the aparthotel is well-regarded for its adaptations for guests with reduced mobility. Cleanliness, convenient parking and accessible bathrooms make it an appealing option. However, some inconsistencies, like the allocation of standard rooms instead of accessible ones, were noted.
In summary, Apartahotel Golden Alcalá stands out for its excellent location, cleanliness, spacious rooms and friendly staff. It offers a balanced and comfortable stay with good value for money, making it a highly recommended choice for travelers visiting Alcalá de Henares and Madrid. Show more
InfoSummary of reviewsCasa de Huéspedes con encanto El Sueño del Quijote in Alcalá de Henares is highly praised for its prime location, just a 10-minute walk from the historic center yet nestled in a peaceful residential area. This central but serene setting ensures guests can enjoy quiet surroundings while having easy access to key attractions and ample parking options.
The guest house receives commendations for its charming Don Quixote-inspired decor and meticulous cleanliness. Rooms are frequently described as clean, comfortable and attractively decorated with many guests noting the spaciousness and modern appearance. Essential amenities such as mini-fridges and effective air conditioning add to the comfort and efficient soundproofing enhances tranquility. While there are occasional mentions of minor issues like low shower pressure or room temperature, the overall feedback is overwhelmingly positive.
Guests appreciate the varied and plentiful breakfast options available with the convenient feature of having breakfast items delivered the night before to be enjoyed at their leisure. Although some reviews note a reliance on processed foods, the overall sentiment is one of satisfaction with the generous portions and thoughtful presentation.
The staff at Casa de Huéspedes con encanto El Sueño del Quijote are frequently praised for their friendliness and attentiveness. Their eagerness to resolve issues and commitment to sustainable practices, such as reducing towel and sheet changes, significantly enhances the guest experience. The seamless online check-in process also adds to the convenience.
In terms of parking, most guests find it easy and convenient with free public parking available nearby. The location in a quiet area ensures that parking, especially on weekends, is generally hassle-free.
While experiences with the beds vary, many guests report finding them comfortable with sufficient pillows and blankets contributing to a restful stay. Despite some mixed opinions on bed comfort, the overall ambiance and cleanliness of the hotel continue to draw praise.
In summary, Casa de Huéspedes con encanto El Sueño del Quijote stands out for its excellent location, charming and clean decor, attentive staff and overall comfort, making it a favored choice for visitors to Alcalá de Henares. Show more
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Bed & Breakfast with Parking
Bed & Breakfast Taking Steps Towards Sustainability
InfoSummary of reviewsLa Casona del Eboni is a well-regarded destination nestled on a quiet street that offers travelers easy access to the historical richness and vibrant life of Alcalá de Henares. Its prime location is complemented by exceptional cleanliness, modern accommodations, and a friendly staff, making it a top choice for visitors.
Guests consistently praise the hotel's spotless environment, with every detail meticulously maintained to ensure a fresh and welcoming atmosphere. The accommodations are spacious and thoughtfully designed, featuring amenities such as a coffee maker and delightful chocolates, contributing to a pampered feeling throughout the stay.
Service at La Casona del Eboni is outstanding, with staff members such as Karen and Greter providing attentive, friendly, and professional assistance. Their responsiveness and seamless communication significantly enhance the guest experience, fostering a warm and welcoming environment.
Travelers arriving by car find the on-site parking to be a valuable asset, offering ease of access and convenience at a reasonable fee. The spacious parking facility allows guests to unload luggage comfortably and extend their stay with flexibility.
Reviews also highlight the comfort of the beds, with most guests appreciating their restful quality, despite some variability in firmness. While there are mentions of the master bed being smaller than expected, the overall sleep experience remains positive for most travelers.
In summary, La Casona del Eboni's ideal location, pristine cleanliness, exceptional service, convenient parking, and comfortable beds create an inviting and hospitable retreat that continues to impress and delight its guests. Show more
