Red Level at Gran Melia Palacio de Isora - Adults Only

Alcala , , La Costa, S/n (Show on Map)


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Info Located on the island of Tenerife, the hotel has been voted Spain's best vacation hotel. It offers exquisitely decorated rooms and suites, wellness treatments, bars and restaurants along with a large variety of leisure activities.
Summary of reviewsThe Red Level at Gran Melia Palacio de Isora - Adults Only is a top-level five-star resort that offers exceptional facilities and services, providing guests with a first-class luxury experience. Guests appreciate the fantastic location with easy access to the beach and picturesque ocean views. The breakfast receives high praise from most guests, while dining experiences at the hotel garnered mixed reviews. The rooms are beautiful and comfortable with immaculate landscaped gardens or sea views. The staff are exceptional, providing attentive and dedicated customer service. The outdoor pool area is picturesque and left guests impressed, offering a serene atmosphere to relax between swims. The Red Level zone is the ideal spot for couples seeking an intimate and peaceful experience. Overall, despite some issues, the Red Level at Gran Melia Palacio de Isora - Adults Only remains a popular resort, favoured by many travellers seeking the ultimate indulgence.
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Categories
Luxury Hotel
Elegant oasis for adults, offering luxurious accommodations close to the beach.

Hotel for Honeymoon
Spend your honeymoon in this luxurious and tropical oasis, where your comfort and enjoyment is the hotel staff's top priority.

Hotel with Swimming Pool
Lovely heated outdoor swimming pool with Balinese beds and hydromassage loungers.

  Indoor Pool    Outdoor Pool  


Hotel for Adults Only
The utmost luxury, privacy and tranquility await at Red Level at Gran Melia Palacio de Isora, a 5-star hotel specifically designed to accommodate only adult guests over the age of 18. The hotel offers luxurious and tastefully appointed rooms and villas, excellent butler services, a rejuvenating spa, outdoor pools surrounded by Balinese sunbeds and many more facilities and amenities that guarantee the most relaxing and romantic stay for every guest.

Hotel with EV Charging Stations

Hotel with Rooms With Jacuzzi / Hot-tub

Hotel with Spa

Romantic Hotel

Hotel with Free Wi-Fi

Business Hotel

Hotel with Parking

EV charging stations  


Accessible Hotel

Hotel with Gym

Hotel with Tennis Courts

Hotel for Yoga

5-Star Hotel

Hotel with Outdoor Pool

Hotel with Indoor Pool

Room Types
Redlevel Villa with Private Pool This luxurious villa has a private garden with a heated private swimming pool, a Balinese bed, walk-in wardrobe, a cascade shower and an outdoor dining area with ocean views. The bathrooms offers a spa bath and a large double hydromassage shower. Mineral water, cold cuts and a selection of spirits are provided on arrival. This room has VIP toiletries, a free mini bar, pillow menu, Coffee Machine, DVD player, aromatherapy menu, and ironing service of two items per day. Guests have access to the following services: - separate reception area; - private concierge service; - VIP lounge with TV room, newspapers and magazines, as well as free coffee and tea. It also includes 1-hour of open bar per day.

Deluxe Double Room with Terrace and Hot Tub This spacious room has a large terrace with a hot tub and pool or garden views. The bathroom offers a hydromassage shower and oversized bathtub, bathrobes and slippers. This room has VIP toiletries, a pillow menu, Coffee Machine, aromatherapy menu, and ironing service of two items per day. A DVD player is available on request. 1 free bottle of mineral water is provided per person per day. Guests have access to the following services: - separate reception area; - private concierge service; - VIP lounge with TV room, newspapers and magazines, as well as free coffee and tea. It also includes 1-hour of open bar per day.

RedLevel Deluxe Double Room Oceanfront with Hot Tub This spacious room has a balcony with a hot tub and frontal ocean views. The bathroom offers a hydromassage shower and oversized bathtub, bathrobes and slippers. This room has VIP toiletries, a pillow menu, Coffee Machine, aromatherapy menu, and ironing service of two items per day. A DVD player is available on request. 1 free bottle of mineral water is provided per person per day. Guests have access to the following services: - separate reception area; - private concierge service; - VIP lounge with TV room, newspapers and magazines, as well as free coffee and tea. It also includes 1-hour of open bar per day.

Redlevel Deluxe Ocean View with Whirlpool This spacious room has a balcony with a hot tub and partial views of the ocean. The bathroom offers a hydromassage shower and oversized bathtub, bathrobes and slippers. This room has VIP toiletries, a pillow menu, Coffee Machine, aromatherapy menu, and ironing service of two items per day. A DVD player is available on request. 1 free bottle of mineral water is provided per person per day. Guests have access to the following services: - separate reception area; - private concierge service; - VIP lounge with TV room, newspapers and magazines, as well as free coffee and tea. It also includes 1-hour of open bar per day.

RedLevel Deluxe Double Room This spacious room has a balcony or private garden. The bathroom offers a hydromassage shower and an oversized bathtub, bathrobes and slippers. This room has VIP toiletries, a pillow menu, Coffee Machine, aromatherapy menu, and ironing service of two items per day. A DVD player is available on request. 1 free bottle of mineral water is provided per person per day. Guests have access to the following services: - separate reception area; - private concierge service; - VIP lounge with TV room, newspapers and magazines, as well as free coffee and tea. It also includes 1-hour of open bar per day.

Redlevel Deluxe Ocean View This spacious room has a balcony with partial ocean views. The bathroom offers a hydromassage shower and oversized bathtub, bathrobes and slippers. This room has VIP toiletries, a pillow menu, Coffee Machine, aromatherapy menu, and ironing service of two items per day. A DVD player is available on request. 1 free bottle of mineral water is provided per person per day. Guests have access to the following services: - separate reception area; - private concierge service; - VIP lounge with TV room, newspapers and magazines, as well as free coffee and tea. It also includes 1-hour of open bar per day.

Red Level Master Suite with Terrace Tub Master Suite with deep soaking tub. This suite offers a spacious lounge and bedroom with king size bed and luxury toiletries. Boasting garden views from its double terrace with deep soaking tub, the suite accommodates a maximum of 3 adults and includes all Red Level services and facilities: - separate reception area - private concierge service - VIP lounge with TV room - newspapers and magazines - free coffee and tea - 1-hour of open bar per day

About Red Level at Gran Melia Palacio de Isora - Adults Only
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Guest Reviews
9.0
Excellent
Location
Guests of the Red Level at Gran Melia Palacio de Isora - Adults Only agree that the location of the hotel is fantastic. Nestled in a calm village, the hotel boasts convenient access to the beach and a coastal walkway. The hotel is situated away from touristy areas but still offers excellent local restaurants nearby. Guests rave about the beautiful scenery and stunning ocean views and the town of Alcala where the hotel is located is also noted. Though some guests mention that the hotel could be a bit remote for outdoor activities, guests love the hotel's beachfront location and easy access to the beach. Overall, the hotel's location is lauded for its convenience and charm.

Breakfast
Guests raved about the breakfast at Red Level at Gran Melia Palacio de Isora - Adults Only hotel, describing it as wonderful, brilliant, fabulous and fantastic. The breakfast selection was enormous, complete with everything one could want and the location, overlooking the ocean by the pool, was beautiful. Many guests particularly enjoyed the live music during breakfast and the tapas area was a lovely touch. Customized orders were highly appreciated and Diego, who served breakfast, received special praise. However, some guests found the breakfast lacking in variation, tasteless and even inedible. A few commented on the poor organization of the breakfast service and some aspects were not transparent. Despite mixed reviews, guests were able to enjoy something different every day thanks to the selection from the different restaurants. Overall, the breakfast received high praise from most guests.

Dinner
According to the reviews, dining at the Red Level at Gran Melia Palacio de Isora can have its ups and downs. All restaurants require reservations and while there is a wide range of options to choose from, only half of them were open during the reviewed period. The Italian and Asian Bistro Name restaurants were praised for their excellent food, while the Mexican restaurant and Terrace restaurant were also loved. However, some guests found the restaurants overpriced and mediocre. Vegetarian options were lacking and the buffet room for Red-Level looked improvised and not very pleasant to dine in. Room service meals were average and the main lunch and dinner restaurant, Oasis, received negative feedback for its terrible staff and food quality. On the positive side, excellent entertainment was offered and guests appreciated being able to try something new every day with the selection from different restaurants.

Rooms
The Red Level at Gran Melia Palacio de Isora - Adults Only boasts beautiful and comfortable rooms with some rooms featuring their own hot tub. The hotel is beautifully styled with a sense of space and attention to detail. Guests can enjoy views of the immaculate landscaped gardens or the sea from their rooms and some rooms even feature a jacuzzi on the balcony. While some guests noted issues with outdated and dark rooms, the majority of guests enjoyed the luxurious and spacious layout of the hotel. The cleanliness of the rooms was praised by most, although some noted minor issues such as stained bathroom worktops or a chipped glass table. Despite some room issues, guests generally enjoyed the tranquility and location of the Red Level area of the hotel with magnificent views and comfortable beds.

Cleanliness
The Red Level at Gran Melia Palacio de Isora is a lovely, clean hotel with impeccably kept grounds and super clean rooms. Guests raved about the fantastically well-maintained garden and the attentive and friendly staff. Some guests did note a fly problem in one area of the resort, particularly in restaurants, which could be improved. While most rooms were praised for being clean and spacious, a few guests felt that the room cleaning could have been better and that the housekeeping staff was noisy. Some guests also noted that certain aspects of the rooms, such as the bathroom worktops, were stained or not up to 5-star standards. Overall, the hotel is a great choice for those looking for a clean and well-maintained stay.

Staff
The staff at Red Level at Gran Melia Palacio de Isora-Adults Only are fantastic, amazing and exceptional. They are attentive, helpful, kind and dedicated to customer satisfaction. The reception and breakfast staff were excellent and some were even described as charming and professional. However, there were some complaints about the language barrier and rushed service in restaurants. Nonetheless, the majority of guests had only positive comments about the staff, who were always willing to chat and help in any way they could. Their warm welcome and friendly nature made guests feel at home during their stay. With attentive and affectionate service, it's no wonder guests felt well taken care of.

Spa
The Red Level at Gran Melia Palacio de Isora has a fantastic spa with amazing facilities and massage therapy available for guests. However, some guests expressed difficulty in booking spa appointments in advance and the spa was closed on certain days due to Covid restrictions. The spa pool jets were intense enough to make some guests uncomfortable, but overall the spa was rated highly. Some guests were disappointed that they were unable to use the spa they had paid for, despite booking in advance and instead were given a Balinese bed as a replacement. Despite some areas being closed due to Covid, guests felt that some maintenance was needed to improve some of the jet features. Overall, the Red Level at Gran Melia Palacio de Isora is a great choice for those seeking a relaxing and luxurious spa experience.

Pool
The Red Level at Gran Melia Palacio de Isora in Tenerife boasts beautiful swimming pools, including a private pool exclusively available to Red Level guests. The impressive 260-meter long pool, well-maintained saltwater pool and fabulous outdoor Jacuzzi area offer plenty of space for guests to relax and enjoy the immaculate landscaped gardens. Sun loungers are abundant and the poolside service is excellent. The hotel's beachfront location also means guests can enjoy the lovely pool area alongside the sea. For adults seeking tranquility, the access to adult-only pool areas is a particular highlight, complete with exceptional service. The hotel is situated perfectly for guests to enjoy the sunshine, great food and lots of entertainment. Although mosquitoes and noise from the towel cart may be an issue, the pool area is mostly hailed as the ultimate spot for a relaxing getaway.

5 Star
The Red Level at Gran Melia Palacio de Isora - Adults Only is a five-star resort that exudes luxury and high standards, according to guest reviews. The property is first-class and provides exceptional facilities and services. Guests raved about the superb breakfast and some even claimed it was the best they've had in any five-star hotel, despite being frequent travellers. However, a few negative reviews suggest that the rooms were not up to par with 5-star standards and some had poor quality experiences. In addition, some guests were disappointed with the unavailability of basic services such as getting a glass of water. Nonetheless, the majority of reviewers praised the exceptional staff, describing them as super-friendly and helpful. The hotel's cuisine also received rave reviews and some guests labelled the establishment as a "true 5-star palace!" However, the cleanliness of some rooms reportedly did not meet the category's expectations. Despite mixed feedback, the Red Level at Gran Melia Palacio de Isora remains a popular resort favoured by many travellers.

Adult Only
Red Level at Gran Melia Palacio de Isora offers an adult-only experience, perfect for couples looking for a peaceful escape without the sounds of children. The Red Level is top-notch and provides guests with excellent service, including immediate room service and very friendly butlers. The hotel is enormous, but guests can still find solitude, particularly in the adult-only Red Level. However, some guests complained about not being able to use many of the Red Level's benefits because they were closed and others were disappointed that there were still children mingling in the area designated for adults only. Nonetheless, the breakfast options, free all-day non-alcoholic drinks and daily Happy Hour with free tapas were exceptional. The large sea-water pool and well-maintained grounds added to the overall relaxing and quiet ambience.

Outdoor Pool
The Red Level at Gran Melia Palacio de Isora - Adults Only boasts a picturesque outdoor pool area that has left guests impressed. The salt-water pool is stunning and the private pool at Red Level is a great perk. The poolside service ensures a comfortable experience with plenty of sun loungers available. The addition of an outdoor Jacuzzi is the cherry on top. The immaculate landscaped gardens provide a serene atmosphere to relax in between swims. Les piscines sont le point fort de cet hôtel, grandes, très propres, nombreuses et belles! However, some guests felt that the food at Red Level lacked variety. Nevertheless, there are multiple heated pools available even in the winter, like the impressive infinity pool. Overall, guests have raved about the spacious and comfortable pool areas at Red Level, as well as the excellent location and attentive service provided.

Luxury
Red Level at Gran Melia Palacio de Isora - Adults Only offers an exceptional luxury experience with high standards for a five-star resort. From the stunningly styled rooms to the immaculate landscaped gardens and breathtaking views to the sea, the property is absolutely first class. The attention to detail creates a sense of space that exudes relaxation and luxury from the minute you walk in the door. Brilliant and relaxing, this hotel is a top resort for those seeking the ultimate indulgence. With fantastic extra services at the Red Level and superb facilities, guests will be in awe. The concept of the Adults Only property creates a heightened level of luxury and tranquillity. Furthermore, the hotel's superb staff, fantastic food and magnificent interiors create a five-star palace that is truly exceptional. Despite a few negative reviews, the majority of guests praise this lovely property, confirming the high level of luxurious service it provides.

Romantic
If you're looking for a perfect spot for utter relaxation with your loved one, the Red Level at Gran Melia Palacio de Isora - Adults Only is the best choice for couples. The calm and relaxed atmosphere in the Red Level / adult zone allows for an intimate and peaceful experience. The Red Level is a quiet and clean place with fantastic extra services such as breakfast in the garden by the sea with live music, happy hour sometimes with a DJ and exceptional friendly service. Guests describe their stay as the epitome of luxury, calme et volupté. This is an optimal short vacation for couples who want to enjoy each other's company without the noise of children. The calmness of the Red Level is ideal for resting and enjoying the impressive views of the Gomera. Guests are eager to repeat their stay in this paradisiacal place.


Yes, Red Level at Gran Melia Palacio de Isora - Adults Only has pool(s) that belong to one or more of the following categories: Indoor Pool, Outdoor Pool.

Yes, a spa is available at Red Level at Gran Melia Palacio de Isora - Adults Only.

No, Red Level at Gran Melia Palacio de Isora - Adults Only doesn't allow dogs.

Yes, parking facilities are available at Red Level at Gran Melia Palacio de Isora - Adults Only.

Yes, Red Level at Gran Melia Palacio de Isora - Adults Only has a gym.
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