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Pensión el Carmen

Alcobendas , 16 Calle Del Manzanares (Show on Map)

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1 room2 guests 1 room, 2 guests

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Summary of reviewsPensión el Carmen is highly regarded for its excellent location, which offers convenience and accessibility for travelers visiting Madrid. Conveniently situated near both metro and suburban train networks, guests have easy access to central hubs like Sol and Atocha, and the proximity to Marqués de Valdivia metro station further enhances its accessibility for exploring the city. This advantageous location makes it particularly appealing to those traveling to or from the airport, as well as visitors with varied travel agendas.

Many guests praise the establishment for providing great value for money, highlighting the comfortable and spacious rooms that contribute to a pleasant stay. Cleanliness, although being a point of contention in some reviews, is generally appreciated. The friendly and attentive staff, often commended for their exceptional hospitality, play a significant role in creating a welcoming atmosphere. Standout staff members like Alex and Cinthia are noted for going above and beyond, accommodating late check-ins and providing personalized assistance.

Despite some issues with the simplicity and size of the rooms, and occasional noise and odor concerns, guests find the accommodations meet the needs of budget-conscious travelers. While some amenities may not be as advertised and the rooms might appear smaller or older than expected, basic comforts like air conditioning during hot nights are appreciated.

Overall, Pensión el Carmen provides a clean, friendly, and conveniently located environment. Its combination of affordability, helpful staff, and ease of accessibility makes it a top choice for travelers seeking comfort and convenience in Madrid.
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Small Guest House

3-Star Guest House

Room Types

Triple Room with Private Bathroom The triple room offers air conditioning, a wardrobe, as well as a private bathroom featuring a shower and a hairdryer. The unit offers 3 beds.

Twin Room with Private Bathroom The twin room features air conditioning, a wardrobe, as well as a private bathroom boasting a shower and a hairdryer. The unit has 2 beds.

Twin Room with Private Bathroom The twin room features air conditioning, a wardrobe, a terrace with city views as well as a private bathroom boasting a shower. The unit has 2 beds.

Double Room with Private Bathroom The double room features air conditioning, a wardrobe, as well as a private bathroom boasting a shower and a hairdryer. This double room provides heating, a flat-screen TV and city views. The unit has 1 bed.

Double Room with Private Bathroom The double room offers air conditioning, a wardrobe, as well as a private bathroom featuring a shower and a hairdryer. Boasting a patio, this double room also provides heating and a flat-screen TV. The unit offers 1 bed.

Single Room with Private Bathroom The single room features air conditioning, a wardrobe, as well as a private bathroom boasting a shower and a hairdryer. Featuring a patio, this single room also provides heating and a flat-screen TV. The unit has 1 bed.

About Pensión el Carmen

License: Y5535191W

Guest Reviews

Location

Pensión el Carmen boasts an excellent location that appeals to travelers looking for convenience and accessibility. Situated close to both the metro and suburban train networks, guests have direct connections to central hubs like Sol and Atocha, making commuting around Madrid hassle-free. The site is particularly convenient for those traveling to or from the airport, streamlining travel logistics. Additionally, being right next to the Marqués de Valdivia metro station enhances its appeal further, as guests can easily explore the wider city.

Visitors appreciate the friendly, central location that combines great value for money with straightforward communication routes, making it suitable for a wide range of travel agendas, including ventures into Madrid Alcobendas. Guests frequently mention the comfortable and spacious rooms, contributing to a pleasant stay. Cleanliness and excellent service are other standout features of Pensión el Carmen, with attentive staff like Alex and his partner noted for their exceptional hospitality. The proximity to well-connected transport links ensures guests can easily navigate the city and uncover its best attractions, making Pensión el Carmen a top pick for convenient and comfortable accommodation in Madrid.

Rooms

Located conveniently close to shops and public transportation, Pensión el Carmen offers a straightforward and budget-friendly option for travelers. The staff receives praise for their friendliness and willingness to assist with any guest needs, ensuring a welcoming atmosphere. Cleanliness is a noted strength, with many guests commenting on the condition of the sheets and bathrooms.

Despite the basic services, some guests appreciate the simplicity and comfort of the accommodations. However, others highlight the small size of the rooms and bathrooms as a point of discomfort. Issues regarding room odors upon arrival and some noise disturbances were noted, though these were often addressed upon request for room changes. While the presence of air conditioning is appreciated during hot nights, its use can be limited by noise.

Guests note a few shortcomings, such as a lack of basic furnishings, including disappointment over the absence of certain advertised amenities like a fridge. The rooms may not fully match the online photos, appearing smaller and older than expected. Additionally, there are remarks on the dampness in the walls and inconsistent temperatures without heating.

Overall, Pensión el Carmen delivers a basic, clean, and friendly environment that meets the needs of budget-conscious travelers seeking convenience in location and a helpful staff.

Cleanliness

At Pensión el Carmen, several guests have praised the establishment for its commendable cleanliness, noting the attentiveness of the welcoming staff. According to some reviews, the room conditions were satisfactory in terms of hygiene and tidiness. However, feedback is mixed, with several guests expressing concerns over the presence of mold, particularly in bathroom areas such as shower joints and trays. Some reviews highlight that the cleanliness levels did not meet expectations due to infrequent room cleaning schedules. Despite these issues, where cleaning was emphasized, guests found it to be just right. Overall, while there are aspects of cleanliness that some guests appreciated, there are notable areas that require improvement to enhance the overall experience.

Staff

Pensión el Carmen is renowned for its exceptional staff, who consistently receive praise from guests for their friendliness and attentiveness. Visitors frequently highlight the warmth and kindness of the establishment's management, notably mentioning Alex and his family, as well as Cinthia, whose considerate service includes accommodating late check-ins. The staff at Pensión el Carmen go above and beyond to make guests feel comfortable, providing personalized attention and always ready to assist, whether handling luggage or allowing early baggage drop-off. This exemplary hospitality contributes to a pleasant stay, complimented by clean and comfortable accommodations, offering a commendable balance of quality and affordability.

No, Pensión el Carmen doesn't have any pool.

No, a spa isn't available at Pensión el Carmen.

No, Pensión el Carmen doesn't allow dogs.

No, parking facilities aren't available at Pensión el Carmen.

No, Pensión el Carmen doesn't have a gym.

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