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1 room2 guests1 room, 2 guests
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Summary of reviewsHotel dos Lagos is recognized for its prime location in the city center, offering guests easy access to vibrant surroundings and key areas, making it a favorable choice for those eager to explore. The staff is frequently praised for their attentive and polite service, contributing significantly to a pleasant guest experience. Cleanliness often receives commendations, with rooms described as clean, organized, and fragrant.
The rooms are spacious and comfortable, with several guests appreciating the inclusion of a living room area, adding to the convenience of their stay. Guests generally find the beds to be large and comfortable, though some note inconsistencies in mattress quality and the condition of pillows.
However, the hotel faces challenges in certain areas. The breakfast offers limited options and lacks variety, leaving room for improvement. While cleanliness is generally maintained, some guests have reported lapses in specific areas such as bathrooms and kitchen facilities. The absence of air conditioning in the rooms can be a drawback, particularly in warmer weather, and occasional maintenance issues affect the overall experience.
Despite these drawbacks, the combination of a strategic location, spacious and tidy rooms, and excellent staff service makes Hotel dos Lagos a favorable choice for many travelers, although enhancements in specific areas could further enrich the guest experience. Show more
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Categories
Hotel for Honeymoon
Family Friendly Hotel
Hotel with Parking
Room Types
Double RoomThis double room includes a flat-screen TV with satellite channels, a private bathroom as well as a patio. The unit offers 2 beds.
SuiteThis air-conditioned suite comes with 1 living room, 1 separate bedroom and 1 bathroom with a shower. The suite's kitchenette is available for cooking and storing food. This suite has a minibar, flat-screen TV with satellite channels, garden views, as well as fruit for guests. The unit has 3 beds.
SuiteThis air-conditioned suite includes 1 living room, 1 separate bedroom and 1 bathroom with a shower. The suite's kitchenette is available for cooking and storing food. This suite has a minibar, flat-screen TV with satellite channels, garden views, as well as fruit for guests. The unit has 2 beds.
Guest Reviews
7.5
Good
Location
Nestled right in the heart of the city center, Hotel dos Lagos boasts an impressive reputation for its location. Guests repeatedly laud its strategic positioning, highlighting its proximity to key areas and easy accessibility. The hotel serves well for those eager to explore the vibrant surroundings, with many reviewers noting that the location perfectly met their travel needs. While some have raised concerns about cleanliness and the quality of beds, the predominant sentiment leans heavily on the positive, underlining the location as one of its main strengths. Complemented by a kind and attentive staff, Hotel dos Lagos' central placement remains a standout feature for visitors.
Breakfast
Hotel dos Lagos seems to offer a breakfast experience that may not meet the expectations of many guests. The breakfast is generally described as simple, with limited options and lacking in variety. Some reviews mention that it is weak and could be significantly improved. There are reports of logistical issues, such as breakfast not being served at the scheduled time and a lack of guidance on how breakfast is managed, resulting in some guests missing it altogether. There is, however, a note of flexibility in one instance where the hotel accommodated an early breakfast for a guest's specific needs. On a positive note, some guests find the breakfast to be tasty with a few options available, though this appears to be a less common sentiment. In-room breakfast service is noted, but some guests feel it is subpar and possibly another means to cut costs. Overall, the breakfast experience at Hotel dos Lagos appears to be an area in need of improvement.
Rooms
'Hotel dos Lagos' offers a mixed bag of experiences when it comes to its rooms. Many guests appreciate the spaciousness and cleanliness, often describing the rooms as comfortable, clean, and well-organized. The room sizes tend to be generous, with several mentioning the inclusion of a living room area complete with a table, TV, and sofa, adding to the convenience and comfort of their stay. Some reviews highlight the impressive room space and good wardrobe facilities.
Despite these positives, certain aspects detract from the overall experience. The absence of air conditioning is a recurring issue, particularly in warmer weather, and some rooms are only equipped with a fan which doesn't suffice. Bathrooms are reported to vary significantly, with some guests encountering issues like broken flush valves and clogged suites. There's also the occasional mention of problems with cleaning and noise from nearby construction.
Overall, the rooms at 'Hotel dos Lagos' seem to offer a comfortable stay for those who prioritize space and cleanliness, although improvements in climate control and maintenance could enhance the experience considerably.
Beds
Hotel dos Lagos seems to offer a mixed experience when it comes to the comfort of their beds. Many guests appreciate the size of the beds, describing them as very big and the rooms themselves as spacious. Several reviews also highlight the beds as comfortable, with some even considering them to be a strong point of the stay. However, there are mentions of medium comfort mattresses and some dissatisfaction with the pillows, which were described as thin and worn out. While some guests noted issues with bed quality as poorly made, there is evidence of inconsistency in bed comfort. Despite this, the hotel seems to make an effort to provide ample space and comfort for its guests.
Cleanliness
Hotel dos Lagos offers a mixed experience when it comes to cleanliness, as reflected in guest reviews. The accommodation generally receives positive remarks for being very clean and fragrant. Rooms are often described as clean, organized, and adequately hygienic. The environment, in general, is noted for being well maintained, with clean sheets and thoughtful cleaning that includes Covid-related precautions.
However, there are areas where the hotel appears to fall short. Some guests reported dissatisfaction with the cleanliness, particularly pointing out issues such as dirty rooms, unwashed dishes in the coffee area, and poorly cleaned showers where sludge was visible. The bathrooms have also faced criticism for leaving much to be desired in terms of cleaning standards. Additional complaints included dusty surfaces and poorly made beds lacking basic amenities like towels and soap.
Overall, while the hotel successfully maintains a clean and fragrant ambiance in many parts, certain areas fail to meet expectations, and improvements in those aspects would enhance the overall guest experience.
Staff
Hotel dos Lagos boasts a team of staff that earns high praise for their attention, politeness, and readiness to assist guests. With consistently friendly and helpful employees, the hotel excels in providing excellent service, marked by an accommodating demeanor. Visitors often highlight the exemplary education and kindness shown by the staff, making every interaction pleasant and supportive. Receptionists are particularly noted for their willingness to help, ensuring seamless guest experiences. Despite the simplicity of the hotel's facilities, its prime location in the city center combined with the exceptional staff service enhances the overall stay. Cleanliness is also emphasized, contributing to a cozy and welcoming atmosphere that complements the polite and attentive service.
No, Hotel dos Lagos doesn't have any pool.
No, a spa isn't available at Hotel dos Lagos.
No, Hotel dos Lagos doesn't allow dogs.
Yes, parking facilities are available at Hotel dos Lagos.