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Summary of reviewsEurostars Mediterranea Plaza, nestled in the bustling heart of Alicante, earns high praise for its prime and accessible location. Situated in the old town, close to the beach and surrounded by a plethora of restaurants, bars and shops, the hotel offers guests exceptional convenience. Major attractions like the Santa Maria Basilica, the town hall and Santa Barbara Castle are within walking distance, providing breathtaking views from many hotel rooms. The proximity to public transportation and a nearby airport bus stop further adds to its appeal.
The breakfast at the hotel is generally well-received with guests appreciating the quality and variety of offerings, including local cheeses, pastries and fresh orange juice. While some guests found the breakfast to be somewhat repetitive, the overall impression is one of a delicious and freshly prepared meal, enhanced by a clean and well-organized breakfast room with COVID-19 precautions in place.
The hotel's rooms are described as spacious, clean and stylishly decorated with modern amenities. Many guests highlighted the large bathrooms and showers, beautiful views from terrace rooms and overall comfort. Minor complaints about room temperature, noise levels and occasional size constraints do exist, but the overall sentiment remains positive, particularly regarding the comfortable beds and thoughtful decor.
Guests consistently commend the hotel for its exceptional cleanliness. Impeccable cleaning services, spotless rooms and well-maintained common areas contribute to a fresh and modern feel throughout the hotel. The friendly and attentive staff enhance this experience, ensuring a welcoming and hospitable atmosphere.
The hotel staff are a significant asset, often described as friendly, helpful and professional. Guests frequently mention the warm and attentive service provided by the reception and housekeeping teams with specific staff members receiving individual commendations for their hospitality.
For those looking to stay connected, the WiFi service at the hotel is a mixed experience. While the connection is reliable in public areas and the lobby, many guests have reported weak or unstable connections in their rooms.
Beach lovers will find the hotel’s location delightful, being just a short walk from the beach and offering easy access to the city center, marina and other key attractions. This makes the hotel ideal for combining beach leisure with city exploration.
Parking, however, is a noted challenge. The hotel lacks on-site parking facilities and nearby public parking options are limited and often expensive. This can pose an inconvenience, particularly for those traveling by car.
The vibrant nightlife around the hotel provides easy access to a wide range of entertainment options. However, this lively atmosphere comes with significant noise, especially for rooms facing the town hall or plaza. Soundproofing appears to be inadequate, leading to frequent disturbances from outside and within the hotel.
The beds at Eurostars Mediterranea Plaza receive widespread acclaim for their comfort and spaciousness. Large, comfortable and clean beds contribute to a restful night's sleep, although preferences for mattress firmness may vary among guests.
Overall, Eurostars Mediterranea Plaza combines a superb location, clean and comfortable rooms and friendly staff to offer a pleasant stay. While a few areas for improvement exist, such as WiFi connectivity in rooms and parking facilities, the hotel's numerous positive attributes make it a favored choice among travelers visiting Alicante. Show more
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Categories
Luxury Hotel
This 4-star hotel is centrally located, offering prime views overlooking Postiguet Beach and Alicante Marina. It features a rooftop terrace with city views, a free sauna, a gym, and provides various spa services and massages for guest relaxation.
Hotel near Nightlife Spots
This hotel is located near the Ayuntamiento (city hall) and is within walking distance of Calle Castaños and El Barrio, two popular areas known for their nightlife. Its central location provides easy access to bars, restaurants, and clubs.
Accessible Hotel
Eurostars Mediterranea Plaza offers rooms and facilities for disabled guests, ensuring wheelchair access throughout the property. A lift is available for convenient movement between floors, supporting guests with mobility requirements.
Hotel with Gym
This hotel provides a fitness center that is equipped for basic workout routines.
4-Star Hotel
Situated in a central plaza, this hotel provides easy access to Alicante's main attractions and shopping areas. It features a rooftop terrace with panoramic city views and comfortable, well-equipped rooms, making it a great base for exploring the city.
Boutique-style Hotel
Hotel near The Beach
Hotel Taking Steps Towards Sustainability
Hotel with Parking
Room Types
Double or Twin RoomThis modern, air-conditioned room has free Wi-Fi, satellite TV and a minibar.
Twin Room with ViewThis modern, air-conditioned room has free Wi-Fi, satellite TV and a minibar. It overlooks Alicante Town Hall Square and Santa Barbara Castle.
Superior Double Room with TerraceThis modern, air-conditioned room has a king size bed, a terrace, free Wi-Fi, satellite TV and a minibar. It overlooks Alicante Town Hall Square and Santa Barbara Castle.
Single RoomThe double room provides air conditioning, a minibar, as well as a private bathroom featuring a shower and a hairdryer. The unit offers 1 bed.
Deluxe RoomThe spacious double room provides air conditioning, a minibar, as well as a private bathroom featuring a shower and a hairdryer. The double room features a safe deposit box. The unit offers 1 bed.
Guest Reviews
8.6
Very Good
Location
Nestled in the bustling heart of Alicante, 'Eurostars Mediterranea Plaza' is the epitome of convenience and accessibility, making it a favorite among travelers. Its enviable location puts guests right at the center of the old town, near the beach and within walking distance of a myriad of restaurants, bars and shops. Visitors rave about the unbeatable proximity to all the city’s main attractions, such as the Santa Maria Basilica, the town hall and the iconic Santa Barbara Castle, offering spectacular views from many of the hotel rooms.
The hotel’s setting ensures that everything guests could need is just a stone's throw away, whether it's a relaxing day by the sea, a stroll through historic streets or a night out in the vibrant local scene. Additionally, ease of access to public transportation, including a nearby airport bus stop, only adds to the appeal. The picturesque square in which the hotel is situated, alongside a charming promenade nearby, further enhances the allure of staying here.
In summary, 'Eurostars Mediterranea Plaza' promises a prime, central location perfect for exploring all the delights that Alicante has to offer, making it an ideal choice for both leisure and business travelers alike.
Breakfast
Guests at Eurostars Mediterranea Plaza have shared an array of opinions about the breakfast offered by the hotel. On the whole, reviews emphasize the positive aspects, noting that breakfast is generally very good with many guests highlighting the quality and variety available. Some standout points include the presence of local cheeses and pastries, fresh orange juice and a wide selection of both hot and cold foods. The breakfast is often described as delicious, fresh and of high quality with regional specialties that add a local flavor to the experience.
Many guests appreciated the ample choices, including eggs and bacon, various types of coffee, fresh fruit and sweet and savory toppings. The breakfast room is also described as very clean and nicely organized with COVID-19 precautions such as guests using their own food tongs.
However, not all feedback is uniformly positive. Some reviews pointed out that the breakfast could be somewhat repetitive and basic, lacking in variety particularly with regard to fresh vegetables and more warm options. A few guests mentioned that certain items, such as scrambled eggs, were not always fresh and the overall breakfast selection might not meet the high expectations set by the hotel's price and four-star rating.
In summary, while the breakfast at Eurostars Mediterranea Plaza is praised for its quality, variety and local offerings, there are areas noted for improvement, particularly regarding more diverse options and fresh produce.
Rooms
The rooms at Eurostars Mediterranea Plaza receive high praise from guests for their spaciousness and modern decor. Many reviews highlight the rooms as clean, comfortable and stylishly furnished with several guests appreciating the large bathrooms and showers. Rooms facing the plaza offer beautiful views and are particularly appreciated for their terrace spaces. Guests also noted the rooms to be child-friendly and equipped with modern amenities, including walk-in showers and mini-bars, which add to the overall comfort and convenience.
Despite the predominately positive feedback, some guests mentioned issues with room temperature, noise levels and occasional size constraints. However, the overall sentiment reflects satisfaction with the room quality, cleanliness and comfort, especially the comfortable beds and thoughtful decor. The location of the hotel is also noted as excellent, conveniently situated near the sea and city center, making it a desirable choice for travelers looking for a comfortable and stylish stay in a prime location.
In summary, guests can expect spacious, clean and modern rooms with excellent amenities and beautiful views, contributing to a pleasant and comfortable stay at Eurostars Mediterranea Plaza.
Beds
At Eurostars Mediterranea Plaza, guests frequently commented positively on the beds, which are consistently highlighted for their comfort and size. The beds are widely described as large and very comfortable with some even referring to them as huge or super king-size. Cleanliness of the bedding and overall bed presentation also stand out with mentions of clean, fresh and newly done bedding being common.
Mattresses generally receive high marks for comfort and many reviews praise the firm but comfortable beds. Pillows, too, are noted for being numerous and supportive. However, comfort levels can vary; while many find the beds perfectly soft and supportive, others note that some mattresses and pillows are harder than they would prefer.
The beds' spaciousness is a recurring theme with large double and king-size beds often mentioned, contributing to an overall sense of relaxation and ample space. Cleanliness is frequently praised with clean, comfy beds enhancing the overall stay. Notably, the beds in the rooms offer a restful night's sleep, aligning well with what one might expect from a quality hotel in this category.
In summary, Eurostars Mediterranea Plaza delivers well on comfort and cleanliness concerning its beds, making it a reliable choice for a restful stay. However, potential guests who prefer softer bedding might want to confirm bed preferences in advance.
Cleanliness
Eurostars Mediterranea Plaza receives high praise from guests for its exceptional cleanliness. Many reviews describe the hotel as very clean with spotless rooms and common areas. Guests consistently mention the impeccable cleaning service, noting that rooms are tidied daily and well-maintained. The showers are frequently highlighted for their shining cleanliness and bathrooms are equipped with complimentary toiletries like shampoo, shower gel and conditioner.
The hotel itself is described as modern with a fresh feel and even a pleasant scent that adds to the clean vibe. Several reviews point out that the cleanliness extends beyond the rooms to include all public areas of the hotel. The facilities are said to be updated and well-kept. Despite a few isolated comments about certain areas, such as hallway carpets, not meeting the same high standards, the overall consensus remains overwhelmingly positive.
Guests also appreciate the well-appointed and spacious rooms, which are described as comfortable and modern. Friendly and attentive staff contribute to the overall pleasant experience, ensuring that the cleanliness and tidiness are maintained regularly. The location of the hotel, along with its great views, further enhances the appeal for those looking for a clean and convenient stay.
Despite a handful of minor grievances, such as occasional lapses in cleaning specific areas or items, the Eurostars Mediterranea Plaza stands out for maintaining high standards of hygiene and cleanliness, making it a favored choice for travelers who prioritize a spotless and well-maintained environment.
Staff
The reviews of Eurostars Mediterranea Plaza paint a glowing picture of the hotel's staff, emphasizing their friendliness, helpfulness and professionalism. Guests have repeatedly mentioned the warmth and hospitality offered by the team with many describing the staff as accommodating, smiling, kind and courteous. The reception staff, in particular, received high praise for their attentive and efficient service, always ready to assist with any needs.
Visitors appreciated the welcoming atmosphere from the moment of check-in and found the personnel to be consistently attentive and considerate throughout their stay. The front desk and housekeeping staff were highlighted for their exceptional service with particular employees like Luisa, Monica, Antonio and Irene receiving individual commendations for their outstanding hospitality.
Overall, the hotel's staff made significant positive impressions on guests, contributing to an enjoyable and memorable stay with their professionalism, warmth and dedication to excellent service.
Wi-Fi
The Eurostars Mediterranea Plaza hotel has received a variety of feedback regarding its WiFi services. Generally, the WiFi performance in public areas and the lobby is reliable and functional with some guests noting that the internet speed was decent and high-speed internet was available. In contrast, many guests experienced significant issues in their rooms. Reviews frequently mention weak or unstable connections, difficulties logging in and frequent drops. Some rooms did not have WiFi coverage at all, which forced guests to rely on their mobile data. Overall, while the public areas of the hotel have satisfactory WiFi, the connectivity in the rooms leaves much to be desired.
Beach
Eurostars Mediterranea Plaza boasts an enviable location for beach lovers. The hotel is ideally situated just a short walk from the beach, making it incredibly convenient for those who wish to spend their days by the sea. Many guests highlight the proximity to the beach as a major advantage, repeatedly noting that the distance is only a matter of minutes—some describing it as just a stone's throw away or around 100 meters from the shoreline.
The hotel's placement is also described as central, not only to the beach but to the city center, marina and other key attractions. The optimal beach access is complemented by a great view over the seafront, allowing guests to immerse themselves in the coastal atmosphere. Whether it's the famous waterfront or the nearby Postiguet beach, visitors find both relaxation by the sea and convenience to a vibrant, bustling city life.
Guests also appreciate the general cleanliness of the hotel, the polite and helpful staff and the excellent breakfast offered, all contributing to a pleasant stay. The close proximity to various restaurants, shops and amenities ensures that everything one might need is within easy reach. Overall, the hotel's prime location near the beach makes it an ideal choice for those looking to combine beach leisure with city exploration.
Parking
Eurostars Mediterranea Plaza boasts an enviable location, central to everything and close to the promenade. However, for those traveling by car, parking proves to be a considerable challenge. Guests frequently highlight the lack of on-site parking and describe nearby parking options as limited and a bit difficult. Many noted that public parking garages can be found within a 5 to 7-minute walk, though these options are often quite expensive and not always well signposted.
While the hotel does not offer its own parking facilities, there are paid public parking garages nearby. Some guests mentioned arrangements or discounts with these nearby parking garages, which help alleviate the situation but do not completely solve it. The area around the hotel does not have dedicated or reserved parking spaces, making it problematic for those needing to park and unload luggage. Several reviews pointed out the inconvenience of parking at the port or marina, about 350-400 meters away and suggested the parking information provided by the hotel could be more adequate.
In summary, while Eurostars Mediterranea Plaza delivers on location and hospitality, the parking situation remains a significant downside for guests driving to the hotel.
Nightlife
Eurostars Mediterranea Plaza, nestled in the heart of a vibrant and lively part of the city, offers direct access to a bustling nightlife scene. The hotel's central location is ideal for those wanting to be at the core of the city's entertainment with numerous bars, restaurants and clubs just a short stroll away. Guests can step out and indulge in local tapas bars, explore the beautiful old town or enjoy a promenade by the beach.
However, staying at Eurostars Mediterranea Plaza comes with a trade-off. The lively atmosphere that makes it perfect for night owls also results in significant noise, particularly for rooms facing the town hall or the plaza. Reviews frequently mention the noise persisting late into the night, from partygoers' revelry to street conversations and even traffic sounds. Soundproofing appears to be inadequate with guests reporting disturbances from both outside and within the hotel corridors. For some, earplugs have become a necessity to manage sleep quality.
Despite the noise, the hotel's appealing aspects include quality rooms, comfortable beds and an excellent breakfast buffet with a variety of delicious options. The friendly staff and proximity to major attractions further enhance the stay. Yet, for those sensitive to nighttime disturbances, the lively location might be a double-edged sword.
4 Star
Eurostars Mediterranea Plaza, located in the heart of Alicante, offers a mix of experiences that have generated diverse opinions regarding its four-star rating. Many guests commended the hotel for its high-end amenities and really good service, noting it as a remarkable choice for a four-star establishment. Several visitors found the stay to be genuinely satisfactory, even changing the minds of those typically skeptical about four-star hotels.
However, there are notable criticisms particularly concerning the soundproofing and cleanliness. Some reviews mentioned that noise from the corridors and street outside was quite audible, disrupting the otherwise pleasant atmosphere. Instances of inconsistent cleaning standards were highlighted with some guests feeling the quality did not always meet four-star expectations. Additionally, certain amenities were considered lacking or not up to the expected standard, such as the absence of a bar on the rooftop terrace and mediocre furniture quality.
Overall, while Eurostars Mediterranea Plaza enjoys a central location and offers services that fulfill many guest expectations, opinions diverge on whether it consistently meets the benchmark of a four-star hotel. Some visitors felt it leaned more towards a three-star experience, emphasizing a need for improvement in certain areas to fully justify its rating and pricing.
Accessible
Eurostars Mediterranea Plaza boasts a very central location, making it conveniently close to the promenade and beach and easily accessible with a short taxi ride from the airport. This modern four-star hotel receives praise for being wheelchair-friendly, featuring accessible ramps and facilities for guests with disabilities. Upon arrival, guests can benefit from accessible parking.
Inside, the hotel offers an elevator that, while useful, may be a tight fit for those with larger mobility scooters and some guests noted that the lift is too small for a wheelchair. Despite the presence of an elevator, access to certain areas like the rooftop terrace might be challenging due to steep stairs. The seating in the lobby and rooftop terrace could also be more accommodating for guests with limited mobility.
Rooms are neat and the temperature can be regulated effectively, though soundproofing might not be up to everyone's expectations. For those interested in maintaining their fitness routine, a small yet decent gym is available.
Overall, Eurostars Mediterranea Plaza succeeds in being accessible for all, though there are a few areas where the experience might be improved for guests with specific mobility needs.
Luxury
Eurostars Mediterranea Plaza offers a luxurious experience, recognized for its high standards and excellent facilities. Guests appreciate the luxurious feeling throughout the hotel with rooms that include terraces adding an extra touch of elegance. The hotel is meticulously clean and visitors frequently highlight the very friendly and helpful staff who contribute to a high-quality stay.
The decor is tastefully done and the rooftop receives excellent reviews. The staff's qualifications, friendliness and welcoming nature often get special mention. The overall experience integrates luxury details such as high-end toiletries, providing a five-star feel to the stay. Guests highly recommend the hotel for its luxurious atmosphere and top-notch service.
No, Eurostars Mediterranea Plaza doesn't have any pool.
No, a spa isn't available at Eurostars Mediterranea Plaza.
No, Eurostars Mediterranea Plaza doesn't allow dogs.
Yes, parking facilities are available at Eurostars Mediterranea Plaza.