Almaty Hotel

Almaty 43.25002500, 76.94431000 , Corner Of Kabanbay Batyra Street 85 And Panfilova Street 133a (Show on Map)
8.4
Very Good


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Summary of reviewsAlmaty Hotel is appreciated for its strategic location in central Almaty, offering guests convenient access to a variety of cultural attractions and dining options. This central placement allows guests to explore the vibrant city life while enjoying the serene beauty of nearby parks and mountain views, making it a desirable choice for tourists.

The breakfast at Almaty Hotel receives positive feedback for its delicious variety and substantial offerings, catering to diverse tastes. However, there are occasional comments about monotony and overcrowding, suggesting room for improvement in the dining experience.

The hotel rooms are noted for their spaciousness, comfort, and stunning mountain views, with some floors featuring recently updated interiors. Cleanliness is consistently praised, upheld by diligent housekeeping staff who maintain high hygiene standards. Minor criticisms include outdated furnishings and the occasional noise, but these do not significantly detract from the overall restful atmosphere.

Staff at Almaty Hotel are commended for their friendliness and professionalism, contributing significantly to an enhanced guest experience. Their attentiveness and commitment to service are often highlighted, making guests feel welcome and well cared for, despite some isolated negative encounters.

Wi-Fi service at the hotel is mixed, with many guests experiencing strong and reliable connectivity, particularly in their rooms. However, some issues with speed and stability in common areas are noted. The hotel's parking facilities are secure and convenient, complementing the guest stay with hassle-free access.

The comfort of the beds varies by room, with numerous guests praising the bedding quality and hospitality that adds to a pleasant stay. While some guests find the mattresses overly soft or firm, overall comfort is generally deemed satisfactory.

As a three-star establishment, Almaty Hotel is perceived to offer an equitable price-to-service ratio, making it a solid choice for economical stays. While certain areas could benefit from further improvement, such as breakfast and specific room amenities, the hotel delivers a dependable experience for its category, comparable to higher-rated European hotels in terms of service and ambiance.
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Hotel near Nightlife Spots
Located at the corner of Kabanbay Batyra Street and Panfilova Street, Almaty Hotel is near many of the city's attractions and nightlife spots. It offers a convenient base for exploring the city's entertainment options. The hotel provides standard amenities and comfortable lodging.

Hotel with Parking
Almaty Hotel offers parking facilities for its guests, which is a valuable amenity in a city setting. The hotel's parking area provides a convenient and secure option for vehicle storage, ensuring a hassle-free experience for travelers.

3-Star Hotel
Centrally located, this hotel provides convenient amenities such as complimentary Wi-Fi, concierge services, and a hair salon. Guests can enjoy meals at the restaurant and drinks at the bar/lounge.

Hotel for Honeymoon

Family Friendly Hotel

Business Hotel

Room Types
Standard Single Room Air-conditioned room with a minibar and flat-screen TV.

Superior Double Room Air-conditioned suite with a minibar and flat-screen TV. This suite features a living room. It offers a 50% discount for the sauna.

Superior Twin Room The spacious air-conditioned twin room offers a flat-screen TV with cable channels, a minibar, a wardrobe, a safe deposit box as well as city views. The unit has 2 beds.

Deluxe Double Room The spacious air-conditioned double room features a flat-screen TV with cable channels, a minibar, a wardrobe, a safe deposit box as well as city views. The unit has 1 bed.

Standard Single Room The air-conditioned single room offers a flat-screen TV with cable channels, a minibar, a wardrobe, an electric kettle as well as city views. The unit has 1 bed.

King Suite with Balcony This suite's special feature is the hot tub. This suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. The air-conditioned suite provides a flat-screen TV with cable channels, a minibar, a coffee machine, a wardrobe as well as city views. The unit offers 2 beds.

Deluxe King Room The spacious air-conditioned double room offers a flat-screen TV with cable channels, soundproof walls, a minibar, a wardrobe as well as city views. The unit offers 1 bed.

Deluxe Single Room The air-conditioned single room provides a flat-screen TV with cable channels, soundproof walls, a minibar, a wardrobe as well as city views. The unit offers 1 bed.

Executive Suite This spacious suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. The air-conditioned suite provides a flat-screen TV with cable channels, soundproof walls, a minibar, a seating area as well as mountain views. The unit offers 1 bed.

Guest Reviews
8.4
Very Good
Location
Located in the heart of Almaty, the Almaty Hotel offers an unmatched central location that stands out as its greatest asset. Guests consistently praise the convenience of being situated right in the city center, close to a vibrant array of cafes, restaurants, and shops. The proximity to key attractions, including the historic Arbat Street and the renowned Opera and Ballet Theater, makes it an ideal spot for tourists looking to explore the city's cultural offerings.

Surrounded by beautiful parks and boasting stunning mountain views from many rooms, the hotel provides a picturesque backdrop for a memorable stay. The area is lively yet offers a quiet and cozy atmosphere, making it easy to unwind after a day of sightseeing. The hotel is well-connected, with easy access to transportation options like bus stops and subway stations, allowing guests to navigate the city effortlessly.

The location further enhances the guest experience with a variety of dining options and entertainment venues within walking distance. Whether seeking a quick bite or a fine dining experience, visitors will find numerous culinary choices to suit every taste. The Almaty Hotel's central placement not only provides excellent accessibility but also places guests in the midst of Almaty's dynamic urban life.

Breakfast
Almaty Hotel offers a breakfast experience that largely garners positive feedback from guests. The breakfast is often praised for being delicious, varied, and plentiful, with a wide array of choices catering to different tastes. Guests particularly appreciate the assortment of dishes available, ranging from hot dishes to cereals, pastries, fruits, and vegetables, ensuring that there's always something to satisfy both adults and children. Many reviews highlight the impressive quality and selection, describing the breakfast as tasty, fabulous, and even excellent at times.

Despite these glowing reviews, some guests mention areas for improvement. Criticisms include reports of breakfasts being monotonous or meager, as well as issues with coffee quality and vegetarian options. Although the spacious and pleasant dining area receives commendation, there are occasional concerns about the size of the breakfast room being insufficient for the hotel's capacity, resulting in overcrowding and limited seating. Service consistency also draws attention, with instances of buffet items running out and not being replenished promptly.

Overall, while the breakfast at Almaty Hotel generally meets high standards with its diverse offerings and delicious flavors, guests suggest that certain aspects, particularly variety and service, could enhance the experience further.

Rooms
Almaty Hotel offers a mix of comfort and breathtaking views, creating a pleasing experience for guests. The spacious rooms are a highlight, with many providing impressive views of the majestic mountains. While the interior may feel a bit outdated with vintage furnishings, several floors boast newly renovated rooms that incorporate modern design and amenities, enhancing the overall guest experience.

Guests frequently appreciate the cleanliness and coziness of the accommodations, with daily housekeeping ensuring rooms remain fresh and inviting. The rooms come equipped with essential amenities, such as coffee, tea, minibars, and bathrobes, contributing to a comfortable stay. Superior rooms, in particular, are noted for their generous size and nice furnishings, although some guests have mentioned minor issues like a slightly narrow bed or drafty doors.

The hotel’s strategic location is another advantage, placing visitors within easy reach of nearby attractions like Arbat, theaters, parks, and a variety of restaurants. This accessibility, combined with the stunning views—especially from higher floors—makes Almaty Hotel a pleasant choice for travelers seeking convenience without sacrificing scenic beauty.

Despite the need for some updates and the occasional noise from road-facing rooms, the overall atmosphere remains quiet, cozy, and restful, ideal for those looking to explore Almaty’s charm. The friendly staff further enhances the experience, providing attentive service to ensure guests feel welcomed and well-cared for during their stay.

Beds
Travelers visiting Almaty Hotel can expect a mix of experiences when it comes to the comfort of their beds. On the positive side, many guests have praised the comfortable beds and pillows, often highlighting the quality bedding and fresh bed linens that contribute to an overall pleasant stay. Some reviews mention large, soft beds that are inviting and hard to leave, with some even enjoying king-size beds that add to the luxurious feel of their room.

Cleanliness is frequently emphasized, with guests noting the crispiness of the bed linens and the coziness of the rooms. Additionally, the excellent hospitality from staff members, like the friendly receptionist named Dana, further enhances the stay, making guests feel welcome and cared for.

However, reviews do also reflect some areas for potential improvement. Some guests found the mattresses overly soft or narrow, which could detract from the overall comfort. There are mentions of beds being incorrectly assembled or too firm for individual preference, indicating a variability in bedding setup. While most reviews lean positive, a few guests noted issues such as insects in the bed or mattresses needing replacement, suggesting room for enhancement in certain areas.

Overall, the Almaty Hotel offers a blend of comfort and quality with room-specific variations, making it important for guests to communicate their preferences where possible.

Cleanliness
Almaty Hotel boasts impressive cleanliness, with guests frequently praising the hotel for its well-maintained and clean rooms. The housekeeping staff appears to uphold high standards of hygiene, ensuring that rooms remain clean and cozy. Several reviews mention the rooms being spacious, well-kept, and equipped with fresh bed linens, towels, and bathrobes, contributing to a pleasant stay experience.

However, a few minor inconveniences have been noted, such as issues with bathroom cleanliness and occasional hallway noise from the cleaning staff. Some reviews express dissatisfaction with specific cleaning aspects, like dust on surfaces and slower water drainage in showers, signaling room for improvement. Moreover, there's mention of outdated decor and occasional lapses in thorough cleaning, especially in communal areas and bathrooms.

Overall, the cleanliness is a strong point at Almaty Hotel, though attention to certain details could enhance the experience further. The property's location is praised for its proximity to local attractions and scenic views, making it a promising choice for travelers seeking comfort and a convenient base for exploring Almaty.

Staff
At Almaty Hotel, guests consistently praise the staff for their friendliness, attentiveness, and responsiveness. The hotel's team is known for accommodating requests, such as flexible travel date changes and early check-ins, without a hitch. Many reviewers highlight the polite and professional demeanor of the staff, mentioning that their prompt and efficient service greatly enhances the guest experience.

A few stand-out personalities at the hotel, such as Rustam and Mr. Abdulaziz, receive specific accolades for their exceptional service and hospitality. The English-speaking reception staff further adds to the convenience for international travelers. Guests find them helpful, welcoming, and eager to resolve issues promptly, often exceeding expectations in terms of service delivery.

The majority of reviews commend the staff for their customer-oriented approach, noting that they work diligently to understand and fulfill guests' needs. The hospitality at Almaty Hotel is frequently described as top-notch, with staff going out of their way to ensure guests feel valued, as evidenced by thoughtful gestures like complimentary treats for special occasions.

However, some reviews indicate that the reception staff occasionally fall short in terms of friendliness or responsiveness, especially in stressful situations. A few guests encountered rudeness or a lack of enthusiasm from certain staff members. Nonetheless, these negative aspects do not heavily overshadow the overall positive impressions of the hotel's service. Overall, Almaty Hotel's team is perceived as a centerpiece to a pleasant stay, marked by professionalism and kindness.

Wi-Fi
At Almaty Hotel, guests have had a mixed experience with the Wi-Fi service. On a positive note, several visitors have highlighted the excellent quality and speed of the Wi-Fi connection, describing it as strong and well-functioning, particularly appreciating the good internet access in the rooms. This provides a solid foundation for travelers needing reliable connectivity for work or leisure. Some reviews also mention the fast Wi-Fi paired with other hotel amenities like competent reception staff and a wholesome breakfast, enhancing the overall guest experience.

However, there have been instances where the Wi-Fi performance fell short. Some guests noted issues such as slow speeds, instability in the evenings, random interruptions, and, in certain cases, no connectivity at all. These concerns seem to affect common areas like the lobby and some hotel rooms. Despite these occasional setbacks, many guests still find the hotel's internet service to be decent or good. In summary, while the Wi-Fi experience at Almaty Hotel can be inconsistent, many guests still report satisfactory connectivity, particularly in their rooms.

Parking
Almaty Hotel provides a convenient and secure parking experience for its guests. The hotel's parking facilities are not only free but are also well-managed and reliable. Guests can enjoy ample space for parking, with plenty of availability near the hotel. The location further enhances the experience, with a cafe and a restaurant located on the hotel's first floor, making it easy for visitors to enjoy a meal before or after their outings. Overall, Almaty Hotel ensures that guests have hassle-free and secure parking during their stay.

3 Star
Almaty Hotel, a three-star rated establishment, stands out for its commendable price-to-service ratio, making it a solid option for short stays. The accommodations consistently meet the expectations for a hotel in its category, with cleanliness and pleasant ambiance frequently highlighted. Many guests find it comparable to higher-rated hotels in Europe, except for some issues such as the sewage system and hot water, which could use improvement.

Guests agree that for a three-star hotel, the prices are somewhat inflated, feeling closer to a 3.5-star rate. Despite this, the hotel is considered a great economic choice, with very reasonable rates and overall great value. However, there's room for improvement in their breakfast offerings, as some guests noted a decline in quality, particularly the lack of coffee. Overall, the Almaty Hotel delivers a satisfactory experience, especially for those seeking dependable accommodations in its star category.


No, Almaty Hotel doesn't have any pool.

No, a spa isn't available at Almaty Hotel.

No, Almaty Hotel doesn't allow dogs.

Yes, parking facilities are available at Almaty Hotel.

No, Almaty Hotel doesn't have a gym.

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