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Summary of reviewsRenion Park Hotel in Almaty is widely praised for its central yet tranquil location, making it an ideal choice for visitors keen to explore the city's key attractions such as Panfilov Park, Ascension Cathedral and Gorky Park. The convenience extends to nearby dining and shopping options, coupled with excellent public transport connectivity.
The hotel's breakfast is a standout feature, frequently highlighted for its variety, freshness and taste. The impressive and varied buffet caters to different preferences, although occasional critiques on limited vegan options and some hot beverages arise. Similarly, the in-house restaurant receives high commendation for its delicious European and Kazakh cuisine, cozy atmosphere and reasonable prices with special mentions for dishes like fish soup and salads.
Rooms at the hotel are often described as spacious, clean and comfortable with modern amenities like air conditioning, chic furnishings and well-equipped bathrooms. However, some reviews report maintenance issues such as thin walls leading to noise disturbances and occasional strange smells.
The hotel's cleanliness is another highly appreciated aspect with daily housekeeping maintaining tidy and fresh environments. Guests consistently note the staff's friendliness, helpfulness and professionalism, enhancing their stay with efficient and responsive service, fluency in English and assistance with local arrangements.
While the Wi-Fi service at Renion Park Hotel is generally stable, it has mixed reviews with certain areas experiencing slower speeds and weaker signals, calling for improvement in connectivity.
The spa, including a pool, sauna and hammam, is well-regarded for its cleanliness, modern facilities and inclusion in the room price, despite occasional maintenance hiccups. The gym, despite being small, is praised for its good-quality equipment and overall maintenance. The pool, albeit small, is clean and contributes positively to the overall wellness experience offered.
Ample and secure parking adds to the convenience for those traveling by car. Finally, the beds at Renion Park Hotel are generally described as comfortable, cozy and clean, aiding a restful stay for most guests, though some mention issues with mattress quality and bed size.
In summary, Renion Park Hotel stands out for its excellent location, commendable breakfast and dining options, spacious and clean rooms, friendly staff and a well-maintained spa and gym, making it a favored choice for many travelers despite minor areas for improvement. Show more
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Categories
Hotel for Honeymoon
Renion Park Hotel features modern rooms, a fitness center, and a rooftop terrace. It provides a comfortable and convenient stay in the city center, suitable for a relaxed honeymoon.
Romantic Hotel
Mentioned in lists of hotels suitable for couples. This hotel provides accommodations and services intended to offer a comfortable and welcoming experience for guests traveling together.
Hotel with Swimming Pool
The hotel features a swimming pool, making it a popular choice for guests looking to relax and unwind. The hotel is well-regarded by guests.
Indoor Pool
Business Hotel
Renion Park Hotel provides practical amenities for business travelers and a convenient location. It offers a comfortable stay with essential facilities.
Hotel with Gym
Renion Park Hotel is listed among the best hotels with gym and fitness center.
4-Star Hotel
This hotel provides a relaxing environment with comfortable rooms and essential amenities. Guests can enjoy on-site dining, a fitness center, and convenient access to local attractions.
Hotel with Indoor Pool
Renion Park Hotel includes an indoor pool as part of its wellness area. The wellness facilities feature a steam room and a sauna, providing guests with options for relaxation and rejuvenation in addition to swimming.
Hotel Taking Steps Towards Sustainability
Hotel with Spa
Hotel with Parking
Accessible Hotel
Room Types
Economy Single RoomOffering free toiletries and bathrobes, this single room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The air-conditioned single room offers a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as city views. The unit has 1 bed.
Deluxe Double RoomFeaturing free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The spacious air-conditioned double room features a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as mountain views. The unit has 2 beds.
SuiteThe air-conditioned suite features 1 bedroom and 1 bathroom with a walk-in shower and a hairdryer. The suite provides a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as mountain views. The unit offers 1 bed.
Superior SuiteThis spacious suite comes with 1 living room, 1 separate bedroom and 2 bathrooms with a bath and free toiletries. The air-conditioned suite features a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as mountain views. The unit has 2 beds.
Standard Double RoomFeaturing free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The air-conditioned double room features a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as city views. The unit has 1 bed.
Standard Twin RoomProviding free toiletries and bathrobes, this twin room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The air-conditioned twin room provides a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as city views. The unit offers 2 beds.
Superior Double RoomProviding free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The air-conditioned double room provides a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as city views. The unit offers 1 bed.
Superior Twin RoomProviding free toiletries and bathrobes, this twin room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The air-conditioned twin room provides a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as city views. The unit offers 2 beds.
Deluxe Twin RoomProviding free toiletries and bathrobes, this twin room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The air-conditioned twin room provides a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as city views. The unit offers 3 beds.
Guest Reviews
8.8
Excellent
Location
Renion Park Hotel in Almaty stands out for its exceptionally convenient and central location, making it an ideal choice for visitors aiming to explore the city. Positioned in the heart of the city, guests enjoy proximity to numerous attractions, amenities and landmarks. Just a short stroll from the hotel, one can find Panfilov Park, the Ascension Cathedral and Gorky Park, perfect for leisurely walks.
The area surrounding the hotel offers a wealth of dining and shopping options with Arbat Street, Green Bazaar and various cafes and restaurants within easy walking distance. Additionally, the hotel is well-connected by public transport, including metro stations and bus stops, facilitating exploration of further areas with ease. Despite its central location, guests have noted the hotel's setting remains tranquil, providing a quiet respite from the city's hustle and bustle.
Whether spending the day sightseeing or enjoying a relaxing evening stroll, Renion Park Hotel offers an unmatched location that combines convenience with the charm of Almaty's central attractions.
Breakfast
Renion Park Hotel in Almaty has received numerous positive remarks regarding its breakfast offerings. Guests frequently highlight the delicious and varied nature of the breakfast buffet, often praising the wide selection of dishes available. Many reviews point out the quality and freshness of the food with adjectives like "excellent," "superb," "fantastic," and "delicious" commonly used to describe the experience.
The breakfast is often noted as a key highlight of the stay with guests appreciating the variety of options that cater to different tastes, including a good mix of meat, vegetables and desserts. The presence of dietary choices and fresh fruits is also mentioned, contributing to the overall satisfaction. The breakfast service runs from 7 am to 10:30 am and updates its menu daily, ensuring that there is always something new for guests to enjoy.
While most reviews are overwhelmingly positive, there are a few remarks about limited variety and the need for improvement in certain areas like vegan options and hot beverages. However, these are overshadowed by the general consensus that the hotel's breakfast is one of the best among hotels in Almaty.
Overall, guests frequently express their delight with the breakfast, noting it as a standout feature of their stay at Renion Park Hotel.
Dinner
The Renion Park Hotel boasts an impressive in-house restaurant that receives high praise from guests. Diners enjoy the wide selection of dishes, offering both European and Kazakh cuisine. The food is consistently described as delicious with memorable mentions of the top-notch fish soup, excellent salads and salmon and tasty dumplings. Many guests appreciate the cozy atmosphere and find the prices reasonable for the quality of food provided.
The restaurant also offers special deals for hotel guests, adding value to the dining experience. Breakfasts are particularly noted for their variety and quality with a luxurious buffet catering to all tastes. Although there are occasional mentions of missing menu items, the overall sentiment points to a satisfying dining experience with good service.
Guests have highlighted the quality and tastefulness of both regular and special occasions, such as New Year's Eve celebrations featuring exquisite dishes and live music. The restaurant's ability to take late-night orders and deliver delicious food to rooms adds to its convenience and appeal. Despite a few minor critiques, the restaurant remains a delightful aspect of the Renion Park Hotel, frequently impressing visitors with its exceptional cuisine and welcoming ambiance.
Rooms
Renion Park Hotel's rooms offer a mix of positives and a few areas for improvement from guests' experiences. The recurring highlight in guest reviews is the spaciousness of the rooms, often noted as large, airy with high ceilings and well-appointed. Many guests appreciated the clean and comfortable environments with daily cleaning services ensuring the rooms stayed tidy. Modern amenities, comfortable beds and stylish touches such as chic lamps and stucco ceilings contributed to the positive feedback.
Guests also noted the quality of the renovations, calling out the modern and well-maintained furniture, large and functional bathrooms and good air conditioning. Several reviews mentioned the presence of essential amenities like kettles, ironing boards, bathrobes and slippers, making for a convenient stay.
On the downside, some guests mentioned the rooms' occasional need for maintenance, particularly with shower cabins and the general wear and tear of carpets and furniture. Noise insulation seemed to be a recurring issue with thin walls leading to disturbances from neighboring rooms and corridors. Additionally, some rooms were reported to have strange smells and the condition of room-specific air conditioners and heaters drew some negative comments.
Overall, while there are some areas for the hotel to address, the spacious, clean and comfortable rooms make Renion Park Hotel a preferable choice for many travelers, complemented by its good location and friendly staff.
Beds
Renion Park Hotel's beds have garnered an overall favorable impression from guests. A significant number have praised the comfort level, describing the beds as very comfortable, relaxing and cozy. Many guests appreciated the presence of numerous and soft pillows, as well as big, comfortable blankets that added to a restful sleep experience. The bedding was frequently noted as clean and fresh with particular mentions of snow-white bed linens and beds that were cozy.
While the majority found the mattresses to be comfortable, there were mixed reviews on this point. Some guests highlighted the firm enough and orthopedic mattresses as positives, while others mentioned worn-out or disappointing mattresses. Smaller twin beds and double beds that weren't ideal for sharing were also noted by some guests.
Overall, the general sentiment suggests that with some exceptions, the beds at Renion Park Hotel provide a pleasant and comfortable sleeping experience with clean, fresh linens and various pillow options to enhance comfort.
Cleanliness
Renion Park Hotel consistently receives praise for its impeccable cleanliness and well-kept facilities. Guests often highlight the rooms as being particularly clean, cozy and comfortable with daily housekeeping ensuring that spaces remain tidy and fresh. The hotel's overall hygiene is notably impressive, from the spotless clean bed linens to the organized common areas. While some reviewers noted occasional irregularities in cleaning or minor issues like unpleasant odors in specific rooms, the majority of feedback underscores a high standard of cleanliness throughout the hotel. The staff’s dedication to maintaining a clean and welcoming environment is frequently mentioned, making it a reliable choice for travelers who prioritize hygiene.
Staff
Renion Park Hotel boasts an excellent team of staff who have consistently received praise for their friendliness, helpfulness and professionalism. Guests have highlighted that the reception staff, in particular, are welcoming and proficient in English, making communication smooth for international visitors. The overall service is often described as attentive, responsive and efficient with staff quick to address any issues or requests.
The hotel staff are noted for their accommodating nature and positive attitude towards guests, always aiming to ensure a comfortable and pleasant stay. Many guests appreciated the assistance with local bookings and tours, demonstrating the staff’s dedication to enhancing the travel experience. Specific mentions of team members like Mr. Kairat indicate a personal touch that guests value highly.
While there are a few mentions of less friendly interactions, the overwhelmingly positive reviews reflect a well-coordinated team that works harmoniously together, displaying respect and professionalism. The hotel's cleaning staff also maintain high standards, ensuring clean and well-kept rooms and common areas.
Overall, the staff at Renion Park Hotel are frequently described using terms like “super kind,” “cordial,” “understanding,” “responsive,” and “caring,” establishing the hotel as a place where guests can expect excellent and friendly service.
Wi-Fi
Renion Park Hotel offers a mixed experience when it comes to Wi-Fi. On the positive side, many guests reported very good and stable connections with Wi-Fi speeds reaching up to 80 Mbps, which made general internet surfing a breeze. Some guests were pleased with very fast Wi-Fi that worked perfectly for their needs.
However, several reviews highlighted significant issues with the hotel's Wi-Fi. Many experienced slow internet speeds, intermittent connectivity or weak signals, especially in corner rooms. Some guests found the internet unable to support tasks like streaming 1080p videos or stable conference calls. Instances of periodic disconnections and weakened performance throughout the day were also commonly mentioned.
Despite these inconsistencies, the hotel has managed to resolve the internet issues for some guests during their stay. Overall, while some parts of the hotel provide good Wi-Fi, there are notable areas where connectivity could be improved urgently to ensure a more consistent experience for all guests. Everything else at the hotel seems well-regarded, but the Wi-Fi experience remains a point of improvement for Renion Park Hotel.
Spa
The spa facilities at Renion Park Hotel receive generally positive feedback from guests. Many commend the cleanliness and pleasant atmosphere of the spa area, which includes a pool, sauna and hammam. The spa is conveniently located in the basement and is frequently described as modern, cozy and well-maintained. Guests appreciate that access to the spa complex is included in the room price, considering it great value for money. The excellent spa service, along with a good gym and complete wellness amenities, enhances the overall relaxation experience.
However, there are a few mentions of minor drawbacks, such as cloudy water and green slime in the pool corners, indicating occasional lapses in maintenance. Despite these issues, the general consensus highlights the spa as a standout feature of the hotel with guests often lauding its contribution to their enjoyable stay. The inclusion of amenities like a hammam, sauna and the good availability of spa services, including massages, makes it a well-rounded facility for leisure and relaxation. Additionally, the helpful and polite staff further augment the positive spa experience at the Renion Park Hotel.
Gym
Renion Park Hotel offers a gym that is generally well-received by guests with numerous mentions of its inclusion in the room price. Although the gym is situated in the basement and considered small by some, it compensates with good quality, well-maintained equipment and decent facilities overall. Patrons appreciate the combination of a gym, pool and spa, highlighting it as a noteworthy addition to their stay. Cleanliness and good maintenance are recurring positive points with visitors noting the gym as well-equipped and a nice touch for fitness enthusiasts. The gym, despite its size, receives praise for being inclusive and free for hotel guests.
Pool
Renion Park Hotel's pool has garnered mixed reviews with many guests highlighting its cleanliness and comfort. The pool is described as clean and well-maintained and it is a particularly charming feature for those staying on the lower floors with a view. The combination of the pool, sauna and gym facilities is noted as a positive aspect of the hotel's amenities. Despite some comments about the pool being on the smaller side and occasionally cold, several guests found it warm and pleasant, particularly appreciating the air-conditioned and heated environment. The hotel’s pool area is well-received for its cozy and comfortable spa settings, complete with additional options like a small hammam and a diversity of services, making it a favored spot among visitors, including families with children. However, there are occasional mentions of maintenance issues, such as debris in the water and restricted evening access. Overall, the pool, along with the spa facilities, contributes significantly to the enjoyable stay at the Renion Park Hotel, offering a place to relax and unwind.
Parking
Renion Park Hotel offers numerous advantages for guests traveling by car with parking frequently highlighted as a positive feature. Guests appreciate the availability of ample and spacious parking, often emphasized as a large and well-maintained car park. The convenience of free, private parking is a significant plus for many and the additional security of guarded parking with parking attendants provides peace of mind. The overall impression is that the hotel provides secure and convenient parking options, making it a favorable choice for those needing to park their vehicles during their stay.
4 Star
Renion Park Hotel, located in the city center, is a classic four-star establishment that has garnered mixed yet mostly positive reviews from its guests. Many describe it as a solid representation of a standard four-star hotel with its classification largely upheld by its modern amenities, excellent facilities and high level of customer care. Guests appreciate its clean rooms, convenient location, competitive pricing and the addition of a balcony. The restaurant on the terrace is particularly noted for its great food, although it closes at 10 p.m.
The hotel meets the expectations set by its four-star rating, providing a value for the price that some consider better than many other four-star hotels. Despite some arguing that it's more accurately a high-quality three-star rather than a complete four-star, the overall impression is that Renion Park Hotel is a good selection for travelers looking for comfort and quality. It's a new, modern establishment that generally corresponds well to its description and photos, making it a worthwhile and adequately rated option for those seeking reliable accommodations in the city.
Business
Renion Park Hotel in Almaty proves to be a prime choice for business travelers, thanks to its excellent central location. It offers seamless access to public transport, bus stops and a variety of eateries, making it easy to navigate the city and conduct business efficiently. The hotel is notably surrounded by parks, adding a touch of greenery and tranquility to its urban setting.
The hotel is well-equipped for business needs with facilities such as conference rooms, meeting spaces and efficient business services. While it lacks a dedicated business center, the overall functionality and convenience of its business offerings are not compromised. The spa facilities also provide a convenient way to unwind after a busy day of meetings.
Renion Park Hotel's proximity to significant spots like the Green Bazaar, Arbat and numerous cafes and restaurants enhances the appeal for both business visitors and those looking to explore the city. The professional and business-like staff ensure that organizational details are handled smoothly and there's a noticeable flexibility in check-in and check-out practices, such as allowing early check-ins and storing luggage post-check-out.
Overall, the hotel stands out as a great value option for short business trips, balancing the needs of travel with work. Whether the stay is strictly for business or includes some leisure time, Renion Park Hotel is a versatile and reliable choice.
Indoor Pool
Renion Park Hotel offers a notable indoor pool, contributing to its well-regarded spa facilities. Guests frequently commend the pool for its cleanliness and upkeep, highlighting the pristine and beautiful water. The indoor pool is complemented by a well-heated sauna and a hammam, creating a comprehensive relaxation area appreciated by many visitors. Despite occasional crowding, the availability of the pool almost every evening and its accessibility have been positively noted. The overall spa area, including the gym, is described as a nice addition, enhancing the amenity offerings of the hotel. A luxurious atmosphere and good housekeeping standards further elevate the pool area, making it a favored feature among guests.
Honeymoon
Renion Park Hotel boasts a prime location next to Panfilov Park in the city center, making it an ideal choice for exploring the area's attractions. While specific honeymoon reviews are not available, the hotel offers a dedicated honeymoon package designed for a romantic getaway. Guests appreciate the comfort provided, which enhances the overall experience for couples looking to celebrate their special moments.
Romantic
Renion Park Hotel offers a romantically inclined experience, particularly suited for special occasions such as honeymoons. The availability of a honeymoon suite and tailored honeymoon breakfasts contributes to the intimate atmosphere. Added amenities, like the spa within the Romantic Complex, further enhance the appeal for couples seeking a romantic and relaxing stay. While some guests mentioned that the food smells were not ideal for a romantic evening, the overall comfort, cleanliness and the range of romantic offerings make it a favorable destination for couples.
Yes, Renion Park Hotel has pool(s) that belong to one or more of the following categories: Indoor Pool.
Yes, a spa is available at Renion Park Hotel.
No, Renion Park Hotel doesn't allow dogs.
Yes, parking facilities are available at Renion Park Hotel.