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Summary of reviewsVoyage Hotel in Almaty is highly praised for its central location, offering easy access to numerous attractions such as Arbat Street, Panfilov Park, Zenkov Cathedral and the Green Bazaar. The convenience of nearby cafes, restaurants, shopping centers and the metro station enhances its appeal with guests enjoying a surprisingly quiet yet cozy atmosphere amidst the bustling city. This prime location makes it an ideal base for exploring Almaty.
The hotel offers a delightful breakfast experience with a wide variety of fresh options, including high-quality coffee, which guests appreciate for its taste and variety. While there are occasional mentions of limited selection towards the end of the breakfast period, the overall feedback is overwhelmingly positive, noting that the hearty and satisfying breakfast meets and often exceeds expectations.
Dining is convenient with an on-site restaurant, Turandot, which guests find satisfactory. Additionally, the proximity to various dining options around the hotel ensures guests have diverse culinary experiences. However, some guests noted the presence of restaurant smells in the corridors.
Voyage Hotel rooms are generally described as clean, cozy and spacious with daily housekeeping maintaining a high standard of cleanliness. Some rooms may benefit from updates and minor maintenance, but the overall comfort and soundproof environment of the rooms contribute to a relaxing stay. The staff receives considerable acclaim for their friendliness, professionalism and exceptional service, making guests feel welcome and cared for.
The hotel offers reliable and high-speed Wi-Fi, which is essential for business travelers, though occasional connectivity issues do arise. Free parking and a family-friendly atmosphere are additional highlights with amenities catering to both business travelers and families alike.
The vibrant nightlife in the surrounding area provides plenty of entertainment options for guests, although it can sometimes lead to nighttime noise. The beds at Voyage Hotel are generally comfortable with clean and pleasant bedding, though preferences for mattress firmness vary among guests.
Voyage Hotel receives mixed opinions regarding its four-star rating with some guests believing it aligns more closely with a three-star standard. Nevertheless, the hearty breakfast, service and the hotel's overall offerings contribute positively to the guest experience.
In summary, Voyage Hotel stands out for its ideal location, excellent staff, clean and comfortable accommodations and satisfying breakfast, making it a dependable choice for both leisure and business travelers exploring Almaty. Show more
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Categories
Family Friendly Hotel
A boutique hotel in a central location, providing convenient access to family attractions. They may offer personalized services to cater to families.
Romantic Hotel
Voyage Hotel is a centrally located boutique hotel featuring a stylish café and free Wi-Fi. Its convenient location and boutique ambiance make it a suitable choice for couples.
Hotel near Nightlife Spots
Voyage Hotel, situated on Nazarbayeva Street in Almaty, offers a central location with access to nightlife. Its position allows guests to easily explore the city's bars and clubs. The hotel provides comfortable accommodations and essential services.
Hotel with Parking
Likely provides parking for guests. The hotel's features typically include accessible parking facilities.
4-Star Hotel
This hotel is praised for its comfortable rooms and convenient location. It provides a good base for exploring Almaty's attractions.
Boutique-style Hotel
Hotel for Honeymoon
Business Hotel
Room Types
Standard Double RoomAir-conditioned room with a minibar and a work desk.
Deluxe Double RoomFeatures an electronic door lock and a refrigerator.
SuiteLarge suite with spacious living room.
Suite with Two BedsThis air-conditioned suite has a private bathroom, soundproof walls, a minibar as well as a balcony. The unit has 2 beds.
Superior Double RoomThis air-conditioned double room includes a flat-screen TV with cable channels, a private bathroom as well as a balcony with mountain views. The unit offers 1 bed.
Guest Reviews
8.7
Very Good
Location
Voyage Hotel in Almaty is exceptionally well-positioned in the heart of the city, making it an excellent choice for travelers. The hotel sits in a central location, providing easy access to many of Almaty's main attractions, including the Arbat Street, Panfilov Park, Zenkov Cathedral and the Green Bazaar. The convenient proximity to various cafes, restaurants and shopping centers ensures that guests have a plethora of dining and entertainment options just a short walk away.
Moreover, transportation is hassle-free with the nearby metro station and public transport stops. The hotel’s "Golden Square" location also means that visitors can effortlessly reach parks, squares, shops and other services. Despite being in a bustling part of the city, previous guests have highlighted how surprisingly quiet and cozy the hotel remains.
Overall, guests appreciate the unbeatable location for sightseeing and the ease of access to various points of interest in Almaty, making it an ideal base for exploring the city. The combination of a fantastic central location, great service and clean, spacious rooms make Voyage Hotel a highly recommended stay.
Breakfast
Voyage Hotel offers a breakfast experience that consistently satisfies and delights its guests. The majority of reviews praise the breakfast for its good variety, fresh and tasty items and high-quality coffee. Guests noted that the buffet-style breakfast provides a wide selection of dishes, including sliced sausages, cheeses, yogurts, porridge, omelettes, hot dishes, pastries and fresh fruits. The breakfast is described as very filling and hearty, often exceeding expectations.
There is a particular emphasis on the delicious coffee with some guests highlighting the superior espresso. Despite a few mentions of a limited or basic breakfast selection, the overall impression is that the breakfast is well worth the cost, described as both rich and satisfying. Guests appreciate the healthy options available and the continuous replenishment ensuring there is always something to eat.
Some pointed out the occasional mix-up or lack of variety towards the end of the breakfast period, but these instances appear to be exceptions rather than the rule. Overall, the breakfast at Voyage Hotel leaves a positive impact, contributing to a highly enjoyable stay, making it a dependable choice for travelers seeking a satisfying start to their day.
Dinner
The Voyage Hotel offers a convenient dining experience with its on-site restaurant, Turandot, located on the ground floor. Guests appreciate not having to go outside for dinner, as the hotel restaurant serves satisfactory meals. Nearby, there are numerous restaurants and cafes, providing additional dining options. A delicious breakfast is also served daily, enhancing the overall meal experience. While there is a slight issue with restaurant smells in the corridors, the availability of diverse dining choices both within and around the hotel ensures that guests have access to a variety of culinary options during their stay.
Rooms
Voyage Hotel offers a diverse range of room sizes and styles, receiving both praises and occasional criticisms from guests. The most consistent positive feedback revolves around the cleanliness of the rooms, which are frequently described as clean, tidy and well-maintained. Spaciousness is another strong point, particularly for the suites and rooms equipped with balconies, which visitors find quite appealing. The rooms are often noted for being cozy and comfortable, contributing to an overall sense of relaxation.
However, the size of the rooms varies notably with some guests mentioning that certain rooms are on the smaller side, especially those meant for single or double occupancy. Despite this, amenities such as comfortable beds, daily housekeeping and clean linens are typically appreciated. There are instances of minor inconveniences, such as noisy bathroom fans and occasional issues with heating and air conditioning, which detract slightly from the overall experience.
Guests looking for a peaceful stay will appreciate the quiet and soundproofed atmosphere of the rooms. Some rooms could use a bit of renovation and updating, as indicated by dated decor and minor cleanliness issues like slightly dirty carpets and dusty curtains. Additionally, shower facilities are sometimes seen as cramped and occasionally lacking hot water.
In summary, Voyage Hotel is largely well-regarded for its comfortable and clean rooms with spacious accommodations available for those needing extra room. While there are areas for improvement, particularly in room size consistency and minor maintenance issues, the hotel's charm, cleanliness and comfortable amenities make it a solid choice for travelers.
Beds
The beds at Voyage Hotel generally received positive remarks with many guests highlighting the comfort and quality of the bedding. Comfortable beds and mattresses, soft pillows and clean bedding were frequently noted, contributing to a good night's sleep for many travelers. Several reviews complimented the cleanliness and quality of the bedding, describing it as lovely and pleasant. However, there were a few mixed opinions about the firmness of the mattresses; while some appreciated a firm mattress, others found the beds too hard or uncomfortable with a minority noting issues such as a wobbly or smelly bed. Overall, the majority of guests found the beds comfortable and conducive to a restful stay.
Cleanliness
The Voyage Hotel consistently receives praise for its cleanliness, often described as immaculate and well-maintained by its guests. Many reviews highlight the clean and cozy rooms that add to the overall comfort of their stay. The hotel's diligent daily cleaning service, including regular towel and hygiene item changes, ensures a high level of hygiene and freshness throughout their visit. Visitors consistently note the excellently maintained grounds, lobby and corridors. The atmosphere is described as clean, neat and comfortable, providing a peaceful environment. While a few negative comments mention issues like clutter in the halls and worn furniture, the overall feedback emphasizes the hotel's commitment to cleanliness, making it a reliable choice for travelers who prioritize hygiene.
Staff
The Voyage Hotel has garnered widespread acclaim for its exceptional staff, frequently praised for their friendliness, politeness and professionalism. Guests consistently highlight the staff's ability to communicate in English, which enhances their experience. Front desk personnel, such as Artem, Denis and Miss Ayazhan, receive special mentions for their helpfulness and courteous behavior.
The reception team, described as warm-hearted and accommodating, ensures quick check-ins and swift resolutions to any concerns. They are noted for their responsiveness with guests appreciating their prompt assistance in locating services and addressing needs, such as room changes and providing amenities.
Overall, the staff at the Voyage Hotel are deemed approachable, kind and attentive, contributing significantly to a pleasant stay. Their exceptional service ranges from making delicious coffee to providing healthy breakfast options, all while maintaining a welcoming and cooperative demeanor. The team's remarkable ability to make guests feel comfortable and cared for, whether through professional service or friendly interactions, stands out as a key highlight in the hotel's offerings.
Wi-Fi
Voyage Hotel provides guests with solid Wi-Fi coverage and generally reliable internet access. Many visitors have praised the hotel for its stable and high-speed Wi-Fi throughout the facility, making it a good choice for travelers who need dependable connectivity. The Wi-Fi is accessible throughout the hotel and many guests have found the speed to be excellent with some specifically noting smooth and fast internet.
Despite these positive comments, there are occasional mentions of weak or slow Wi-Fi, which seems to be a common issue in Central Asia. A few specific instances of rooms not picking up Wi-Fi or experiencing lag were mentioned, suggesting variability in coverage. However, free Wi-Fi is available and for many, it suffices for general use during their stay.
Overall, while there are some inconsistencies, the good reviews indicating reliable and high-speed Wi-Fi seem to outweigh the reports of poor connectivity, making Voyage Hotel a generally suitable option for those requiring a decent internet connection.
Parking
Voyage Hotel offers a variety of parking options, making it convenient for guests traveling by car. The hotel's on-site parking lot is a notable feature, as it includes both plentiful and private guarded spaces, ensuring vehicle security. Guests particularly appreciate the availability of free parking. The convenience of having parking on the premises adds to the overall positive experience for those visiting the hotel. Despite some mentions of the parking lot being small, the overall sentiment points to it being a significant advantage for guests.
Family
Voyage Hotel in Almaty receives strong recommendations from guests for its family-friendly environment and suitability for those traveling with children. The hotel offers family-friendly rooms, providing comfort and convenience for parents and children alike. The area outside the rooms is especially appreciated, allowing parents to relax while their kids rest. The hotel features a playground with staff on hand, which provides amusement for children, making it easier for parents to unwind. Families have praised the cozy and welcoming atmosphere that makes for a great family vacation.
Guests have noted that the hotel is accommodating for families of all sizes with guests mentioning bookings of luxury rooms for multiple adults and school-age children. The staff's compassion and helpfulness have been highlighted, especially in stressful situations. An added perk is the delicious variety of food catering to picky eaters, ensuring that all family members, regardless of their preferences, find something to enjoy. Overall, the Voyage Hotel stands out as a good choice for family stays with reasonable rates and plenty of attractions for children to enjoy.
Nightlife
Voyage Hotel is situated in a prime location at the heart of the city, providing easy access to major attractions and an array of dining and entertainment options. The area surrounding the hotel is vibrant and bustling with numerous cafes, bars and restaurants just a stone's throw away. Guests can immerse themselves in the lively nightlife scene with popular nightlife hotspots, evening promenades and street concerts creating an energetic atmosphere.
The hotel's proximity to the main pedestrian and entertainment spots makes it a convenient choice for those looking to explore the city's nightlife. However, this central location comes with the caveat of potential noise at night, as the lively streets and thriving nightlife can sometimes be heard within the hotel. Nevertheless, for those who seek an active and engaging nightlife experience, Voyage Hotel's location is ideal.
4 Star
Voyage Hotel in Almaty presents a mixed bag of opinions when it comes to its four-star rating, facilities and services. While some guests feel that the hotel is worthy of a 4-star rating, others argue that it falls short, suggesting it aligns more closely with a 3-star or 3-plus-star standard.
The hearty breakfast receives positive mentions, contributing favorably to the overall experience. Comparisons with 4-star standards are frequent, yet there are guests who believe the high prices are not justified for a hotel of this rating. Despite some criticisms, there are those who assert that everything meets the declared 4-star rating and some even consider it the best 4-star hotel in Almaty.
In summary, while Voyage Hotel has several commendable qualities, travelers should weigh the varying opinions on its 4-star status before making a reservation.
Business
Voyage Hotel emerges as an excellent choice for business travelers, thanks to its well-suited location and overall convenience for corporate stays. The hotel comes across as a dedicated business hotel, equipped with essential amenities and facilities to accommodate professional needs. Guests frequently highlighted its central location, which is advantageous for business trips. The hotel provides ample business amenities, including conference rooms and luggage storage service, making it an ideal setting for work and meetings.
The staff at Voyage Hotel is noted for their competence, which contributes to a seamless experience for business travelers. Flexible check-in options and a generally cozy atmosphere further add to its appeal. While the hotel offers a decent breakfast, its primary strengths lie in being apposite for business trips and providing a conducive environment for business activities. For those planning business stays, Voyage Hotel stands out as a convenient and efficient choice.
No, Voyage Hotel doesn't have any pool.
No, a spa isn't available at Voyage Hotel.
No, Voyage Hotel doesn't allow dogs.
Yes, parking facilities are available at Voyage Hotel.