ibis Almaty Jetisu
➔
➔
Please select your travel dates to see rates and availability
Info
Summary of reviewsibis Almaty Jetisu enjoys an excellent location in the heart of Almaty, providing easy access to shopping malls, restaurants, cafes and cultural sites like Arbat Street and Green Bazaar. Guests appreciate the convenience of nearby public transport, including a metro station just five minutes away. The hotel's modern, stylish interior and peaceful ambiance despite the bustling surroundings are consistently praised, making it a preferred choice for both leisure and business travelers.
The breakfast experience at ibis Almaty Jetisu is highly regarded for its variety and quality, offering a mix of Western and Kazakh dishes, praised particularly for the fresh fruits, pastries and excellent coffee. Though there are occasional comments on space constraints and limited variety, the general sentiment is favorable, highlighting the breakfast as a significant starting point for the day.
Dinner options within the hotel, especially the steak at Live Brew and the popular Tary restaurant, receive positive reviews for quality, despite a few negative remarks about service. The hotel's dining venues are convenient and well-regarded, adding to the overall pleasant stay.
Rooms at 'ibis Almaty Jetisu' are highlighted for their modern, comfortable design, cleanliness and useful amenities. While some find the rooms small, the majority appreciates the spaciousness, cleanliness and contemporary decor, including features like panoramic windows and hammock chairs. Despite a few critiques on soundproofing and drainage, the rooms are generally seen as cozy and functional.
Cleanliness across the hotel garners high praise with many guests remarking on the super clean bathrooms, tidy rooms and pleasant ambiance throughout the premises. While there have been occasional lapses, the hotel maintains a reputation for cleanliness and a well-maintained environment.
The staff is frequently commended for their professionalism, friendliness and multilingual capabilities. Despite some inconsistent experiences, most guests find the staff attentive, welcoming and supportive, contributing significantly to an enjoyable stay.
WiFi service at ibis Almaty Jetisu is generally reliable and adequate for basic browsing needs, though some guests note occasional issues with speed and connectivity, particularly during peak hours.
The gym is a valued amenity, appreciated for its 24-hour availability and cleanliness. While it meets the needs of most guests, some suggest enhancements like additional treadmills and scales.
For families, the hotel offers clean, accommodating spaces with features like hammocks for children, though some find the rooms cramped for larger family stays. The staff's helpfulness enhances the family-friendly atmosphere, even if the setup might not ideally cater to all family travel needs.
Beds at the hotel are widely praised for comfort with many guests enjoying the soft mattresses and fresh linens, although a minority find the softness to be excessive or uncomfortable.
Overall, ibis Almaty Jetisu offers a high standard of facilities and service that some guests feel surpasses its three-star rating. Business travelers benefit from the efficient, professional environment and the hotel's location and amenities provide a seamless experience for those on work-related trips. Despite some mixed reviews on pricing and room size, the combination of location, cleanliness, modern design and friendly service make ibis Almaty Jetisu a commendable choice for various travelers.
Categories
The breakfast experience at ibis Almaty Jetisu is highly regarded for its variety and quality, offering a mix of Western and Kazakh dishes, praised particularly for the fresh fruits, pastries and excellent coffee. Though there are occasional comments on space constraints and limited variety, the general sentiment is favorable, highlighting the breakfast as a significant starting point for the day.
Dinner options within the hotel, especially the steak at Live Brew and the popular Tary restaurant, receive positive reviews for quality, despite a few negative remarks about service. The hotel's dining venues are convenient and well-regarded, adding to the overall pleasant stay.
Rooms at 'ibis Almaty Jetisu' are highlighted for their modern, comfortable design, cleanliness and useful amenities. While some find the rooms small, the majority appreciates the spaciousness, cleanliness and contemporary decor, including features like panoramic windows and hammock chairs. Despite a few critiques on soundproofing and drainage, the rooms are generally seen as cozy and functional.
Cleanliness across the hotel garners high praise with many guests remarking on the super clean bathrooms, tidy rooms and pleasant ambiance throughout the premises. While there have been occasional lapses, the hotel maintains a reputation for cleanliness and a well-maintained environment.
The staff is frequently commended for their professionalism, friendliness and multilingual capabilities. Despite some inconsistent experiences, most guests find the staff attentive, welcoming and supportive, contributing significantly to an enjoyable stay.
WiFi service at ibis Almaty Jetisu is generally reliable and adequate for basic browsing needs, though some guests note occasional issues with speed and connectivity, particularly during peak hours.
The gym is a valued amenity, appreciated for its 24-hour availability and cleanliness. While it meets the needs of most guests, some suggest enhancements like additional treadmills and scales.
For families, the hotel offers clean, accommodating spaces with features like hammocks for children, though some find the rooms cramped for larger family stays. The staff's helpfulness enhances the family-friendly atmosphere, even if the setup might not ideally cater to all family travel needs.
Beds at the hotel are widely praised for comfort with many guests enjoying the soft mattresses and fresh linens, although a minority find the softness to be excessive or uncomfortable.
Overall, ibis Almaty Jetisu offers a high standard of facilities and service that some guests feel surpasses its three-star rating. Business travelers benefit from the efficient, professional environment and the hotel's location and amenities provide a seamless experience for those on work-related trips. Despite some mixed reviews on pricing and room size, the combination of location, cleanliness, modern design and friendly service make ibis Almaty Jetisu a commendable choice for various travelers.
Hotel Taking Steps Towards Sustainability
This hotel is Green Key certified. It features LED light bulbs, uses eco-friendly cleaning products and toiletries, and has water-efficient showers. The property also provides an electric car charging station and a water dispenser, and limits plastic use in rooms.
Hotel with Parking
Offers parking for guests. The hotel's features typically include accessible parking facilities.
Accessible Hotel
ibis Almaty Jetisu is a wheelchair accessible hotel. It offers 3 rooms for people with reduced mobility and provides reduced mobility facilities. There is also an elevator that provides access to all floors.
3-Star Hotel
This hotel is located close to the city center and offers comfortable rooms. It provides amenities such as a fitness center and sauna, suitable for both relaxation and business travelers.
Family Friendly Hotel
Business Hotel
Hotel with Gym
Guest Reviews
ibis Almaty Jetisu boasts an excellent location in the heart of Almaty, making it an ideal choice for travelers keen on exploring the city's vibrant offerings. Situated in a busy yet strategic area, the hotel is just a stone's throw away from various shopping malls, restaurants, cafes and supermarkets. Guests appreciate its proximity to notable sites such as Arbat Street, Green Bazaar and the pedestrian zone, all easily walkable from the hotel. The central position allows for convenient access to public transport, including a metro station a mere five minutes away.
Visitors frequently commend the clean, modern rooms that mirror the stylish and fresh interior of the hotel. The area surrounding the hotel is lively with numerous attractions and commercial zones nearby, yet the rooms maintain a quiet and peaceful environment. The strategic locale also provides easy access to nightlife spots, traditional restaurants and parks. For those traveling by car, the hotel offers the convenience of underground parking.
The combination of the hotel's central location, cozy accommodations and the range of amenities available within walking distance makes ibis Almaty Jetisu a favored option for both leisure and business travelers.
Ibis Almaty Jetisu offers a breakfast experience that has garnered predominantly positive feedback from its guests. The breakfast is widely praised for being good, fresh and well-diverse with many applauding the combination of Western and Kazakh options. The spread is described as delicious with a wide variety of dishes that include fresh berries, fruits and tasty pastries. Many found the breakfast not just good, but excellent and highly recommended with a notable amount of praise for the delicious food and the excellent coffee.
Guests have highlighted the diverse and abundant breakfast options, noting the presence of both hot and cold foods at the breakfast buffet. While some found the selection to be okay or decent, others were impressed by the changing assortment every two days.
However, there are reviews that highlight some drawbacks. Space constraints during breakfast and the limited variety of food options are common issues mentioned. Some guests were dissatisfied with the additional cost for breakfast and felt that the breakfast menu fell short of usual Ibis standards. Despite these criticisms, the general consensus remains that the breakfast is a significant highlight at Ibis Almaty Jetisu, offering a tasty start to the day with a commendable variety of options.
The dining experience at ibis Almaty Jetisu comes highly recommended by guests with the steak restaurant being a particular highlight for its exceptional meat quality. There are multiple well-regarded dining options within the hotel building, including the popular Tary restaurant and the excellent Live Brew. Guests can enjoy delicious food and drinks in the evenings at the hotel's restaurant on the first floor, which has received praise for its overall quality.
Although there are various good restaurants close to the hotel, the on-site options appear to be a convenient and satisfying choice for many. While most reviews are positive, there was a mention of rude treatment when trying to have dinner at the hotel restaurant. Despite this, the general sentiment remains favorable with the hotel's dining establishments considered a strong point by many visitors.
'ibis Almaty Jetisu' offers a mix of modern and comfortable rooms designed to suit various tastes. Many guests highlight the rooms as spacious, clean and well-maintained with contemporary and stylish decor. Despite some opinions about the rooms being small or cramped, the majority find them cozy and functional, boasting beautiful interiors with soft, comfortable beds and pillows. The design elements, such as panoramic windows and hammock chairs, add a unique touch to the overall ambiance.
The rooms feature new furniture and modern amenities, making them visually appealing and practical for a pleasant stay. Guests frequently mention the impeccable cleanliness and fresh feel of the rooms, underlining the thorough and consistent room cleaning service provided by the hotel. Details like modern plumbing, minimalist design and aesthetic decoration receive positive remarks.
While there are some critiques on soundproofing, drainage issues and small room sizes, the overall feedback remains favorable. The central location of the hotel adds to the convenience and amenities like included breakfast and quality service enhance the guest experience. For anyone seeking a balance of style, comfort and modernity, 'ibis Almaty Jetisu' rooms are a commendable choice.
At Ibis Almaty Jetisu, the overall consensus regarding the beds is largely positive. Guests frequently highlight the comfort of the beds, describing them as very comfy, cozy and pleasant. Many appreciated the soft and fresh linens and towels that accompanied the comfortable mattresses and pillows. The quality of the bedding contributed significantly to a superb sleeping experience for some visitors.
However, it's worth noting that the perception of softness varies among guests. While a number found the soft mattresses and pillows incredibly comfortable, a few guests felt that the beds and mattresses were too soft for their liking. There were also isolated mentions of uncomfortable beds and pillows with one guest describing the mattresses as homemade and uncomfortable.
Despite these few negative remarks, the majority of the reviews commend the beds for being clean, fresh and above all, very comfortable, ensuring that guests have a restful stay.
The ibis Almaty Jetisu hotel consistently receives high praise for its exceptional cleanliness and well-maintained environment. Guests frequently highlight the super clean bathrooms and impeccably clean rooms. The hotel’s cleanliness extends to a fresh, delightful smell throughout the premises, including the elevators. Reviewers appreciate the tidy and sanitized rooms, noting they are cozy and comfortable. The establishment is described as both clean and modern with a neat, well-organized atmosphere. The cleaning services are generally regarded as helpful with some mentioning an excellent and consistent level of cleanliness. However, there are occasional mentions of room cleaning being slow and a few instances where the cleanliness did not meet expectations. Overall, the hotel's cleanliness, alongside its friendly staff and stylish decor, leaves a positive impression on its guests.
The staff at ibis Almaty Jetisu receive widespread praise for their professionalism and friendliness. Guests consistently highlight the team's attentiveness, customer orientation and willingness to help at any moment. The reception desk, in particular, is noted for its prompt and accommodating service. Visitors appreciate the staff's friendly demeanor, their politeness and their ability to speak multiple languages, including English. The hotel is also commended for having a young and dynamic team that maintains a courteous and supportive attitude throughout guests' stays.
However, the reviews also reflect some inconsistencies. While most experiences are positive with staff often described as responsive, welcoming and genuinely caring, a few comments note instances of unprofessional behavior and improper handling of situations. Despite these occasional issues, the hotel's staff generally leave a favorable impression on guests, often contributing to a comfortable and enjoyable stay.
Guests at 'ibis Almaty Jetisu' generally found the WiFi service to be satisfactory during their stay. Many highlighted the internet connection as stable and reliable, which added convenience to their experience. The WiFi signal throughout the hotel was praised for being strong, allowing for seamless connectivity. However, there were occasional criticisms regarding the speed and consistency of the WiFi with some guests experiencing slow connections and frequent disconnections, particularly during peak hours. Despite these hiccups, the overall consensus is that the WiFi service is generally good and meets basic browsing needs.
The ibis Almaty Jetisu features a gym that has been positively received by guests. The presence of a gym is seen as a notable advantage with multiple reviews highlighting it as a useful facility. The gym is open 24 hours, ensuring that guests can work out at their convenience. Cleanliness in the gym is mentioned positively, contributing to an overall good impression. Some guests described the gym as reasonably good and found it adequate for their fitness needs. The availability of a sauna along with the gym is appreciated by visitors. However, a few suggest that the addition of scales and more treadmills could enhance the experience. Overall, the gym at ibis Almaty Jetisu is considered a valuable amenity by its guests.
ibis Almaty Jetisu appears to be a mixed bag of experiences when it comes to family accommodations. The hotel offers clean rooms that are deemed suitable for families with some spaces allowing for baby cots and additional beds. Notably, there is a hammock that has delighted children. The helpful and patient staff add to the family-friendly atmosphere, making it an excellent choice for those traveling with kids. However, some guests have noted that the rooms can feel a bit cramped when accommodating a child and the hotel may not be ideal for tourists with kids or elderly people. Despite these concerns, it remains a practical option for families seeking a welcoming environment and necessary amenities.
The feedback for ibis Almaty Jetisu shows mixed opinions about its three-star rating. Several guests feel that the hotel exceeds the expectations of a typical three-star establishment, likening it to a four-star experience with great facilities and services. However, others note that while the hotel does provide the standard amenities of a three-star hotel, its pricing does not align with this category, suggesting it is expensive for what it offers.
ibis Almaty Jetisu is particularly well-suited for business travelers, offering key amenities and services tailored to their needs. The hotel's location and overall facilities are advantageous for those on business trips. Guests frequently highlight the professional and attentive staff who recognize and cater to business requirements. Procedures like check-in and check-out are praised for being efficient and access to a 24-hour gym provides added convenience for busy schedules. Although small tables and practical furniture are noted, some suggest that staff could benefit from additional training to improve focus. Overall, the hotel ensures a smooth experience for business guests, combining good hospitality, cleanliness and exceptional customer service.
Location Show Map
Location
Visitors frequently commend the clean, modern rooms that mirror the stylish and fresh interior of the hotel. The area surrounding the hotel is lively with numerous attractions and commercial zones nearby, yet the rooms maintain a quiet and peaceful environment. The strategic locale also provides easy access to nightlife spots, traditional restaurants and parks. For those traveling by car, the hotel offers the convenience of underground parking.
The combination of the hotel's central location, cozy accommodations and the range of amenities available within walking distance makes ibis Almaty Jetisu a favored option for both leisure and business travelers.
Breakfast
Guests have highlighted the diverse and abundant breakfast options, noting the presence of both hot and cold foods at the breakfast buffet. While some found the selection to be okay or decent, others were impressed by the changing assortment every two days.
However, there are reviews that highlight some drawbacks. Space constraints during breakfast and the limited variety of food options are common issues mentioned. Some guests were dissatisfied with the additional cost for breakfast and felt that the breakfast menu fell short of usual Ibis standards. Despite these criticisms, the general consensus remains that the breakfast is a significant highlight at Ibis Almaty Jetisu, offering a tasty start to the day with a commendable variety of options.
Dinner
Although there are various good restaurants close to the hotel, the on-site options appear to be a convenient and satisfying choice for many. While most reviews are positive, there was a mention of rude treatment when trying to have dinner at the hotel restaurant. Despite this, the general sentiment remains favorable with the hotel's dining establishments considered a strong point by many visitors.
Rooms
The rooms feature new furniture and modern amenities, making them visually appealing and practical for a pleasant stay. Guests frequently mention the impeccable cleanliness and fresh feel of the rooms, underlining the thorough and consistent room cleaning service provided by the hotel. Details like modern plumbing, minimalist design and aesthetic decoration receive positive remarks.
While there are some critiques on soundproofing, drainage issues and small room sizes, the overall feedback remains favorable. The central location of the hotel adds to the convenience and amenities like included breakfast and quality service enhance the guest experience. For anyone seeking a balance of style, comfort and modernity, 'ibis Almaty Jetisu' rooms are a commendable choice.
Beds
However, it's worth noting that the perception of softness varies among guests. While a number found the soft mattresses and pillows incredibly comfortable, a few guests felt that the beds and mattresses were too soft for their liking. There were also isolated mentions of uncomfortable beds and pillows with one guest describing the mattresses as homemade and uncomfortable.
Despite these few negative remarks, the majority of the reviews commend the beds for being clean, fresh and above all, very comfortable, ensuring that guests have a restful stay.
Cleanliness
Staff
However, the reviews also reflect some inconsistencies. While most experiences are positive with staff often described as responsive, welcoming and genuinely caring, a few comments note instances of unprofessional behavior and improper handling of situations. Despite these occasional issues, the hotel's staff generally leave a favorable impression on guests, often contributing to a comfortable and enjoyable stay.
Wi-Fi
Gym
Family
3 Star
Business
No, ibis Almaty Jetisu doesn't have any pool.
No, a spa isn't available at ibis Almaty Jetisu.
No, ibis Almaty Jetisu doesn't allow dogs.
Yes, parking facilities are available at ibis Almaty Jetisu.
Yes, ibis Almaty Jetisu has a gym.
Location Show Map
More Options
