Washington Plaza in Portland has received positive reviews from guests, largely due to its prime location, quality accommodations, cleanliness, and exceptional staff service. Situated in the heart of downtown Portland, the hotel provides superb access to popular attractions, dining options, and cultural spots, making it an ideal base for exploring the city on foot. The convenience of nearby public transportation and security measures adds to the appeal of its central location.
Guests commend the spacious and comfortable rooms, likening them to studio apartments with separate living areas and fully equipped kitchens that allow for self-catering. While cleanliness is generally upheld, there are occasional mentions of areas that could benefit from deeper cleaning. Most visitors appreciate the quiet and secure environment, although some note the age of the building, suggesting areas might need modernization.
The hotel's cleanliness standards are largely praised, with particular appreciation for spotless rooms and well-maintained kitchen facilities. The friendly and attentive staff significantly enhance the guest experience, often going above and beyond to address needs and inquiries, earning special mention for their exceptional service.
While parking is accessible, guests find the premium fee somewhat high, and its location may not appeal to everyone. Despite this, Washington Plaza maintains a reputation for a cozy and welcoming environment, with comfortable beds contributing to restful stays, although there are isolated comments on the need to replace some bedding items.
Overall, Washington Plaza delivers a clean, comfortable, and convenient lodging experience, bolstered by excellent staff service and a strategic downtown location.