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Summary of reviewsHotel ASRC stands out as a favored accommodation choice in Alor Setar, primarily due to its excellent location and overall value. Guests appreciate the hotel's strategic placement, making it easy to explore nearby landmarks like the Alor Setar Tower and Aman Central. Convenience is further highlighted by its proximity to transportation links and a variety of markets, shops and food options. The presence of a convenience store on-site adds to the ease of the stay.
The hotel rooms are frequently praised for their spaciousness and cleanliness. Guests enjoy the expansive room sizes and unblocked city views, making it a comfortable option for families. Despite some minor issues such as low water pressure and the need for updates, the rooms provide good value with practical amenities, including a large swimming pool.
Cleanliness is generally satisfactory with many guests noting the rooms are tidy and well-maintained. Though there are occasional concerns about odors and outdated facilities, the hotel staff’s efforts to sanitize the rooms are well-appreciated. The friendly and efficient staff further enhances the guest experience, contributing to a pleasant and welcoming environment.
The swimming pool is a significant highlight, especially for families. Its spacious and clean area, paired with monitored safety, makes it ideal for children and family activities. Operating hours offer flexibility for use throughout the day. Parking is ample and free, though shared with other facility users, it generally does not cause major inconveniences.
Family travelers find Hotel ASRC to be an excellent choice, thanks to the spacious rooms and kid-friendly amenities such as the wide and shady swimming pool. Beds in the hotel receive mixed reviews; while many guests find them comfortable, a few report discomfort and cleanliness issues pointing to a need for improvements in housekeeping.
In summary, Hotel ASRC offers a great mix of convenience, comfort and value, making it a popular choice for both leisure and family stays in Alor Setar. Some minor areas for improvement exist, but the overall guest experience remains positive. Show more
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Categories
Family Friendly Hotel
Listed as a family-friendly hotel, it provides badminton facilities, offering a specific recreational activity that families can enjoy together.
Hotel with Swimming Pool
This hotel is appreciated for its large and clean swimming pool, suitable for families. The pool area is spacious and monitored by staff, ensuring safety, especially for children. It offers convenient access to city attractions.
Outdoor Pool
Hotel with Free Wi-Fi
This hotel provides guests with access to free Wi-Fi.
Hotel with Parking
Hotel ASRC is listed as having parking available for guests.
Cheap Hotel
This hotel provides simple, comfortable rooms with essential amenities. Its central location places guests within walking distance of attractions and easy access to public transport.
Hotel with Outdoor Pool
Hotel ASRC offers a well-maintained outdoor pool and a children's pool. The pool area is noted as suitable for families and is monitored.
Room Types
Standard Double or Twin Room (Old Wing, No Lift)Basic air-conditioned room with wooden furnishings and a private bathroom.
Deluxe Triple Room (Old Wing, No Elevator)Basic air-conditioned room with feature upgraded furnishings and a private bathroom.
New Standard Double or Twin Room (New Wing ,With Lift)Offering free toiletries, this twin/double room includes a private bathroom with a walk-in shower. The air-conditioned twin/double room offers a flat-screen TV with cable channels, soundproof walls, a seating area, a wardrobe as well as pool views. The unit offers 2 beds.
Standard Double Room (New Wing ,With Lift)Offering free toiletries, this double room includes a private bathroom with a walk-in shower. The spacious air-conditioned double room offers a flat-screen TV with cable channels, soundproof walls, a seating area, a wardrobe as well as pool views. The unit offers 1 bed.
Guest Reviews
7.9
Good
Location
Hotel ASRC boasts a strategic location, making it an ideal choice for visitors wanting to explore Alor Setar. The hotel is near key landmarks such as the Alor Setar Tower and Aman Central, offering easy access to markets, shops and a variety of food options. This central city position ensures that guests are within comfortable walking distance of numerous attractions and conveniences.
Guests frequently commend the spacious and clean rooms that offer both city and pool views. The facilities, particularly the swimming pool, add to the overall value for money. Additionally, the staff are noted for their friendliness and excellent service, contributing to a pleasant stay.
The surrounding convenience is another highlight with a bus stop to Kuala Kedah just two minutes away by foot and other transport links like the KTM and bus stations easily accessible. The presence of a convenience store downstairs adds to the overall convenience for guests.
Overall, Hotel ASRC is lauded for its great location, comfort and excellent value, making it a favored spot for both leisure and convenience.
Rooms
Hotel ASRC offers rooms that consistently impress guests with their spaciousness, often described as large, super big and expansive enough to accommodate families comfortably. The rooms provide unblocked views of the Alor Setar Tower and city, which adds a pleasant touch to the stay. Cleanliness is a highlighted feature with several guests remarking that the rooms are clean, cool and quiet, contributing to a comfortable experience. The affordability of the rooms is also praised, offering great value with facilities like a large swimming pool and an on-site convenience store.
While the room condition generally meets guests' expectations, some remarks indicate that the hotel, possibly an older establishment, could use some updates. A few concerns involve low water pressure, musty-smelling linens and dated furnishings which slightly detract from the overall experience. Despite these minor setbacks, the spacious and clean accommodations, coupled with a comfortable bed and essential amenities, make Hotel ASRC a solid choice for travelers looking for budget-friendly lodging with plenty of room to relax.
Beds
Visitors to Hotel ASRC have varied opinions about the beds. Many guests find the beds to be comfortable and appreciate the spacious rooms, which allow for activities such as prayer and children's play. The accommodations are noted for being clean and the hotel staff is described as friendly and affordable.
However, some guests experienced discomfort, including small and smelly mattresses, which detracted from their stay. Disturbances during the night, such as noise from people and children outside, were also reported, making it hard for some to enjoy a restful night's sleep. Additionally, there were mentions of old furniture and concerns about cleanliness, such as finding bloodstains on a pillow, which pointed to a need for renovation and better housekeeping practices.
Cleanliness
Hotel ASRC has garnered a mix of feedback regarding its cleanliness with several positive highlights standing out. The rooms are frequently described as clean, spacious and comfortable and many guests appreciated the overall tidiness and upkeep. The staff was repeatedly mentioned as friendly and helpful, contributing to a pleasant stay. Those seeking a basic and solid accommodation option found it fitting, especially for the value offered.
However, some areas could use improvement. A few guests pointed out lingering odors in the rooms and towels and there were concerns about outdated facilities, including the bathrooms and certain areas of the building. Issues such as slow shower water flow, occasional blanket smells and the cleanliness of the toilet facilities were noted. The hotel’s older block lacks a lift, necessitating attention to cleanliness enhancements.
Despite the areas in need of enhancement, the hotel's effort to sanitize rooms before guest arrival was positively noted. Overall, Hotel ASRC provides a comfortable stay with satisfactory cleanliness, though with a bit of refinement, it could offer an even better experience.
Staff
Hotel ASRC is frequently praised for its warm and welcoming staff, especially the friendly female staff, including those wearing hijabs, who are noted for their warm hospitality during check-in. Guests consistently describe the staff as nice, friendly and helpful. The general sentiment towards the staff includes positive remarks on their efficiency and responsiveness, assisting with issues like room changes promptly.
Despite some instances of criticism, such as a lack of attentiveness from a few staff members and a negative experience with a male cleaner, the majority of interactions seem pleasant. Guests appreciate the helpful and humble service, reflecting good management. Overall, the staff at Hotel ASRC generally enhances the guests' experience thanks to their friendly demeanor and effective service.
Pool
Hotel ASRC in Alor Setar receives many positive mentions for its swimming pool and convenient location. The large, well-maintained pool is a significant highlight with guests appreciating its cleanliness and suitability for families. The pool is monitored by staff, adding a layer of safety for guests, particularly children. Operating hours from 7 AM to 8:30 PM provide flexibility for both early swimmers and those who enjoy a dip in the evening. The spacious pool area becomes a central point for family activities with kids especially loving it. The combination of a great pool, spacious rooms and close proximity to city attractions makes it an attractive option for travelers.
Parking
Hotel ASRC boasts spacious and ample parking, making it very easy for guests to park their vehicles. The ease of free parking adds to the convenience, especially given the hotel's proximity to the city center. However, guests should be aware that the parking spaces are shared with users of the badminton court, futsal and swimming pool facilities, which can make finding a spot more challenging at times. Some reviews suggest that there could be better segregation between parking for hotel guests and sports facility users. While the hotel offers private parking and an elevator, the limited roofed spaces might be a consideration. Despite these minor issues, the overall parking experience at Hotel ASRC is positive for guests.
Family
Hotel ASRC is a great choice for families traveling with children. The hotel offers a spacious and comfortable environment, making it ideal for family stays. One of the main attractions for kids is the wide and shady swimming pool, which is a popular spot among young guests. Parents note that their children enjoyed the pool immensely, providing a fun and relaxing way to spend time together. Additionally, the presence of a cafe within the hotel area adds convenience for families looking to grab a quick bite. Overall, families staying at Hotel ASRC have a positive experience, appreciating the spacious rooms and family-friendly amenities.
Yes, Hotel ASRC has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Hotel ASRC.
No, Hotel ASRC doesn't allow dogs.
Yes, parking facilities are available at Hotel ASRC.