Hotel Astor

Altenburg 50.99570400, 12.44134300 , Bahnhofstr. 4 (Show on Map)
7.3
Good


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1 room2 guests 1 room, 2 guests
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Summary of reviewsHotel Astor offers a largely positive experience, highlighted by its strategic and convenient location. Positioned right next to the train station, the hotel provides seamless access to public transportation, making excursions to nearby cities effortless. The surrounding area is quiet and offers amenities such as restaurants, shopping malls and green spaces, adding to its appeal. Guests also appreciate the availability of inexpensive hotel-owned parking.

The hotel’s breakfast consistently receives high praise for its rich, abundant and varied offerings. Its well-balanced buffet includes fresh fruits, regional dishes and even delicious pancakes. Guests find this breakfast both satisfying and good value for money. Similarly, the hotel's dinner service, particularly the on-site Greek restaurant, is well-received, enhancing the overall dining experience with its delightful cuisine and friendly staff. The bar also adds to the positive experience with its quality drinks and standout bartender.

The rooms at Hotel Astor are generally spacious, clean and comfortable, ideal for short vacations or business trips. Guests frequently highlight the cozy, large beds and allergy-friendly pillows, although some rooms show signs of wear and tear. Furthermore, the rooms' cleanliness and maintenance receive mixed reviews with some guests noting issues like dust, dirt and occasional musty odors.

One of the most commendable aspects of Hotel Astor is its attentive and friendly staff. Guests consistently praise the professional and accommodating service, particularly at the reception and breakfast service. The staff's knowledge and helpful attitude make for a pleasant stay. However, occasional understaffing issues are noted, particularly during busy periods.

Hotel Astor provides free Wi-Fi, a feature appreciated by guests. However, the signal's reach and consistency are problematic, particularly in rooms situated at the end of corridors. The Wi-Fi service is generally more reliable near the reception area but often slow and prone to dropping, which may inconvenience guests needing a stable connection.

The beds at Hotel Astor receive mixed reviews. While many guests find them clean and comfortable, some report issues with broken or worn-out mattresses, small sizes and uncomfortable pillows. The comfort of the beds thus remains inconsistent.

As a three-star hotel, Hotel Astor meets the basic expectations with satisfactory facilities and amenities, particularly excelling in its breakfast quality. However, some guests feel the overall value for money could be improved, especially with housekeeping services only offered upon request.

Additionally, the hotel is notably dog-friendly, warmly welcoming pets with thoughtful gestures such as welcome gifts and treats. The surroundings provide excellent exercise opportunities for dogs, further enhancing the experience for pet owners.

Overall, Hotel Astor presents a convenient, comfortable and pet-friendly option for travelers with its location, excellent breakfast and friendly staff being standout features. Improvement in Wi-Fi reliability, room maintenance and bed comfort could further enhance guest satisfaction.
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Dog Friendly Hotel
Hotel Astor is listed as one of the cheapest pet-friendly hotels in Altenburg. It is a 3-star hotel that allows both cats and dogs.

3-Star Hotel
This 3-star hotel, situated just 0.6 miles from the city center, provides convenient amenities such as free WiFi, non-smoking rooms, and room service. Guests can also enjoy a complimentary breakfast to start their day.

Room Types
Single Room Designed in functional style, the room features cable TV and has an en suite bathroom with a shower or bathtub and a hairdryer.

Standard Twin Room Designed in functional style, the room features cable TV and has an en suite bathroom with a shower or bathtub and a hairdryer.

Triple Room Designed in functional style, the room features cable TV and has an en suite bathroom with a shower or bathtub and a hairdryer.

Standard Double Room Providing free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The double room provides a flat-screen TV with cable channels, a seating area, a wardrobe, a carpeted floor as well as city views. The unit offers 1 bed.

Double Room (1 Adult + 1 Child) Offering free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The double room offers a flat-screen TV with cable channels, a seating area, a wardrobe, a carpeted floor as well as city views. The unit offers 2 beds.

Guest Reviews
7.3
Good
Location
Hotel Astor's location consistently receives high praise from guests due to its convenience and accessibility. Positioned right at the train station, the hotel makes for an ideal starting point whether you're traveling by train or looking to explore the city on foot. The central location ensures that amenities such as a small shopping mall, restaurants and other food options are within walking distance.

Guests appreciate the quiet areas around the hotel despite its proximity to transportation hubs. A short walk or quick bus ride connects visitors to the main city center and its attractions, making it effortless to navigate. The hotel's surroundings also offer ample opportunities for leisure, including access to green spaces, dog-walking areas and shopping facilities. Additionally, the location provides easy access to public transportation, making excursions to nearby cities like Leipzig and Dresden straightforward.

Parking is another highlight with the availability of inexpensive, hotel-owned parking lots further adding to the convenience. Overall, Hotel Astor's strategic and central positioning, combined with reasonable pricing, presents a significant advantage for guests looking to explore the city or travel further afield.

Breakfast
Hotel Astor’s breakfast offerings have garnered positive feedback from guests, showcasing a diverse and high-quality spread. Many have praised the breakfast as very good or excellent, often describing it as rich, abundant and varied. Key highlights include a well-balanced breakfast buffet featuring a good selection of fresh and tasty food with numerous options to cater to different tastes and preferences. The breakfast is consistently noted for its value for money with fresh fruits and regional dishes adding to its appeal.

Guests appreciate the extensive and generous breakfast buffet, which includes notable items like delicious pancakes. The breakfast is frequently described as more than sufficient with items regularly replenished to ensure availability. While a few reviews mention areas for improvement, such as a lack of vegetarian spreads or occasional issues with coffee quality, these concerns appear in the minority.

Overall, Hotel Astor’s breakfast is praised not only for its variety and quality but also for being well worth its price with many visitors noting the thoughtful and accommodating service.

Dinner
Hotel Astor offers a delightful dining experience that has garnered praise from its guests. The jewel in the crown is the Greek restaurant located within the building, described as amazing and highly recommended. This restaurant, along with an Asian establishment across the street, provides a variety of dining options without the need to venture far. Guests have also appreciated the hotel's dinner service, noting it as delicious and amazing, accompanied by friendly staff that enhance the overall experience.

Breakfast at Hotel Astor does not disappoint either. Guests have commended the diverse and high-quality offerings, describing it as great and very good. The hotel's bar has also received positive mentions for its delightful drinks and a standout bartender. Overall, dining at Hotel Astor, whether it's breakfast, dinner or a casual drink, appears to be a greatly satisfying aspect of a stay here.

Rooms
Hotel Astor's rooms receive generally positive feedback in terms of size and cleanliness, making them ideal for short vacations or business trips. Guests frequently highlight the rooms as spacious and cozy with several describing the rooms as clean and tidy. The beds are noted to be big and comfortable, adding to the overall pleasant experience.

However, there are several mentions of outdated equipment and furnishings with some rooms showing visible signs of wear and tear, indicating a need for renovation. Noise can be an issue, especially for rooms near the gym or the street and effective soundproofing appears lacking. Additionally, the room cleaning services have been inconsistent, sometimes requiring specific requests for proper cleaning.

Despite the dated decor, rooms remain functional with essential amenities and allergy-friendly pillows are a thoughtful touch. The large and bright rooms seem well-maintained at a basic level, but some guests have noted issues with shutters, plumbing and occasional musty odors. For those seeking a simple, no-frills lodging experience, the rooms at Hotel Astor are functional and meet basic requirements adequately.

Beds
At Hotel Astor, the reviews regarding the beds reveal a mix of opinions. A significant number of guests found the beds to be clean and comfortable with adjectives like extremely good and great frequently used to describe the sleeping experience. Many guests reported sleeping well and praised the big, comfortable mattresses.

However, there were also several critical points noted. Some reviews mentioned that the beds were broken or already worn out, leading to an uncomfortable experience. Issues with size were also common with some guests finding the beds and duvets too small or too narrow. Additionally, the hardness of the mattresses and the lack of adjustable bed frames were points of concern for others.

Pillows did not escape scrutiny either, as multiple reviews highlighted them as uncomfortable or too small. Some guests also noted that the pillows placed near the light switches resulted in accidentally turning the lights on, which added to the inconvenience.

In summary, while many guests appreciated the comfort and cleanliness of the beds at Hotel Astor, there was a notable portion who experienced issues with bed quality, size and pillow comfort.

Cleanliness
Hotel Astor has drawn mixed reviews regarding its cleanliness. On the positive side, many guests found the rooms, bathrooms and reception areas to be clean, tidy and comfortable. Words such as "super clean," "clean and very friendly reception," "clean white sheets," and "clean and quiet" were commonly noted, showing some consistency in the hotel's efforts to maintain a satisfactory level of hygiene. Guests appreciated the cleanliness of the rooms and found the overall environment to be bright and tidy. Despite the praises, several areas for improvement were pointed out.

Across various reviews, issues like dirt, dust and cobwebs were mentioned, indicating a need for better attention to detail. Specific areas such as carpets, windows and bathrooms were frequently cited as problematic with mentions of mold, stained carpets and inadequately cleaned surfaces. Some rooms apparently were not cleaned thoroughly with instances of spider webs, dust on furniture and remnants from previous occupants being noticed.

Moreover, the cleanliness of communal areas, including stairwells and the bar, drew criticism for being neglected with trash and dirty glasses left unattended for extended periods. Despite some rooms being described as clean and comfortable, the inconsistency in maintaining cleanliness throughout the hotel suggests a need for improvement, particularly in areas that guests frequently inhabit and notice.

In conclusion, while Hotel Astor does manage to maintain a clean and pleasant atmosphere for many guests, there's a notable inconsistency that might affect a traveler's experience. Attention to detailed cleaning, especially in more overlooked areas and addressing aged or stained furnishings could significantly enhance the overall impression of the hotel's hygiene.

Staff
Hotel Astor boasts a commendable reputation for its attentive and friendly staff, consistently praised for their accommodating and helpful nature. Guests often highlight the knowledgeable and competent reception team, noting that the receptionist provides a warm and friendly greeting upon arrival. Many reviews mention the overall friendliness and professionalism of the staff with several guests specifically appreciating the assistance they received in various situations, such as restaurant recommendations and securing bicycles.

The breakfast service also receives positive feedback, often described as excellent with attentive service, although there are occasional mentions of staff shortages during busy periods. Despite these moments of being overwhelmed, the staff maintain a polite and friendly demeanor, making efforts to provide a pleasant experience for all guests.

While there are a few critiques regarding the reception area being understaffed at times and an overwhelmed kitchen staff, these instances are outweighed by the numerous positive remarks about the staff's dedication and courteous behavior. Overall, guests feel well taken care of, attributing much of their positive experience at Hotel Astor to the staff's friendliness, helpfulness and professional attitude.

Wi-Fi
Hotel Astor offers complimentary Wi-Fi to its guests, a feature many travelers appreciate. However, the consistency and reach of the Wi-Fi leave much to be desired. Numerous guests have noted that the Wi-Fi signal is notably weak, particularly in the rooms situated at the end of the corridors. In some areas of the hotel, Wi-Fi access is practically nonexistent, making it difficult for those who rely on a stable internet connection for work or leisure.

The Wi-Fi service tends to be more reliable near the reception area, but this requires guests to leave the comfort of their rooms to stay connected. The signal quality varies significantly, often being slow or dropping entirely. Efforts to use the internet for basic tasks such as checking emails, streaming or accessing social media are frequently met with frustration due to poor reception and slow speeds.

Overall, while the provision of free Wi-Fi is appreciated, many guests find the current setup inconvenient and inadequate, especially for those needing a dependable connection throughout their stay.

3 Star
Hotel Astor offers a satisfactory experience, especially considering its three-star category. The breakfast stands out as good for this hotel tier and the necessary amenities are conveniently provided. Though it lacks luxury, the hotel's facilities align well with its rating. However, some guests feel that the price for an overnight stay might not be entirely justified. While it meets the basic expectations of a three-star establishment, some aspects like housekeeping, which is only done upon request, may fall short of assumed standards. Nevertheless, it remains a reasonable choice for budget-conscious travelers seeking adequate services and facilities.

Dog Friendly
Hotel Astor is highly regarded for its dog-friendly facilities and warm welcome to pets. Dogs are openly welcomed at the hotel and receive thoughtful gestures such as a welcome gift and treats upon arrival. Guests have praised the hotel's pet policies for being very accommodating in terms of pricing. The immediate vicinity of the hotel provides excellent exercise and walking opportunities for dogs. Overall, visitors with dogs feel well-received and appreciate the friendly environment tailored to their pets. However, a mention of encountering a spider in the closet serves as a minor point of note.


No, Hotel Astor doesn't have any pool.

No, a spa isn't available at Hotel Astor.

Yes, Hotel Astor welcomes dogs.

No, parking facilities aren't available at Hotel Astor.

No, Hotel Astor doesn't have a gym.

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