Nova Hotel consistently receives positive reviews for providing a peaceful and comfortable retreat in Ciudad del Este. The hotel's location, though somewhat removed from bustling areas, offers a serene environment that guests appreciate, especially those traveling by car. With its strategic positioning, attentive staff, and spacious accommodations, the hotel delivers excellent value for a 3-star stay despite some minor concerns about cleanliness.
Breakfast at Nova Hotel is highly commended for its quality and variety, featuring a diverse menu along with a popular coffee and cappuccino machine. This amenity is particularly praised for catering to families, contributing to an overall enjoyable dining experience. The rooms are spacious, clean, and well-maintained, providing comfortable beds and warm showers. While soundproofing and internet connectivity could be improved, the overall room experience is positive.
The staff's exceptional service is a standout feature, characterized by friendliness and efficiency that enhance the guest experience. Estevão and his team are noted for their attentiveness, cementing a warm and welcoming atmosphere. The hotel's pool, sauna, and jacuzzi are additional facilities that guests appreciate, despite occasional cleanliness issues.
Nova Hotel's parking facilities are convenient and secure, with free parking options contributing to a satisfactory experience, though guests are advised to arrive early due to limited spaces. The overall comfort of the beds, despite some concerns about mattress quality, adds to the restful stay. In summary, Nova Hotel is a recommended choice for those seeking a calm stay with abundant amenities and outstanding service.