Hotel Lluna
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Summary of reviewsHotel Lluna offers a tranquil and convenient setting, particularly for those traveling by car with its ample parking space on an industrial estate near Alzira's center. Despite a somewhat unusual location, its proximity to the hospital and football field, coupled with a peaceful neighborhood, makes it suitable for a serene stay.
The breakfast at Hotel Lluna is highly appreciated for its variety and ambiance, featuring a spacious terrace and garden ideal for morning relaxation. Available as early as 6 am, the breakfast caters to early risers, although some find it basic. Overall, the service and setting earn positive feedback.
For dinner, the hotel receives high praise for the delicious and well-presented food. While the appetizers and meal variety are commendable, some operational aspects such as early closing times for the dinner service and bar, along with occasional inconsistencies in restaurant availability, suggest areas for improvement.
Rooms at Hotel Lluna present a mixed experience. Guests appreciate the modern décor, spaciousness and cleanliness of some rooms, but also report maintenance issues like peeling wallpaper and broken fixtures. There are functional problems, including non-operational amenities and cleanliness concerns, indicating a need for refurbishments and better upkeep.
The cleanliness of the hotel garners both praise and criticism. Well-maintained rooms are noted, but issues like dirty windows, floors and a general unpleasant smell are frequently mentioned. Some public areas and amenities, such as the juicer machine and fridges, also fall short of cleanliness standards, despite some guests finding the overall experience satisfactory.
The hotel’s staff is frequently praised for their friendliness, attentiveness and willingness to assist. The reception staff and waitresses, in particular, receive commendation for their professional demeanor and excellent service, although isolated incidents of less favorable interactions are reported.
While Hotel Lluna offers convenient amenities like free parking and hairdryers, the WiFi service is a significant issue. Many guests experience no connectivity, citing problems like incorrect passwords and lack of resolution during their stay.
The beds receive mixed reviews with many finding them comfortable and conducive to a good night's sleep. However, there are complaints about hard mattresses, short bed lengths and outdated bedding, indicating a need for bedding updates to ensure consistent comfort.
In summary, Hotel Lluna provides a generally positive stay with excellent staff service, good dining experiences and a peaceful location. However, areas such as room maintenance, cleanliness, WiFi connectivity and bed comfort require attention to meet guest expectations consistently.
Categories
The breakfast at Hotel Lluna is highly appreciated for its variety and ambiance, featuring a spacious terrace and garden ideal for morning relaxation. Available as early as 6 am, the breakfast caters to early risers, although some find it basic. Overall, the service and setting earn positive feedback.
For dinner, the hotel receives high praise for the delicious and well-presented food. While the appetizers and meal variety are commendable, some operational aspects such as early closing times for the dinner service and bar, along with occasional inconsistencies in restaurant availability, suggest areas for improvement.
Rooms at Hotel Lluna present a mixed experience. Guests appreciate the modern décor, spaciousness and cleanliness of some rooms, but also report maintenance issues like peeling wallpaper and broken fixtures. There are functional problems, including non-operational amenities and cleanliness concerns, indicating a need for refurbishments and better upkeep.
The cleanliness of the hotel garners both praise and criticism. Well-maintained rooms are noted, but issues like dirty windows, floors and a general unpleasant smell are frequently mentioned. Some public areas and amenities, such as the juicer machine and fridges, also fall short of cleanliness standards, despite some guests finding the overall experience satisfactory.
The hotel’s staff is frequently praised for their friendliness, attentiveness and willingness to assist. The reception staff and waitresses, in particular, receive commendation for their professional demeanor and excellent service, although isolated incidents of less favorable interactions are reported.
While Hotel Lluna offers convenient amenities like free parking and hairdryers, the WiFi service is a significant issue. Many guests experience no connectivity, citing problems like incorrect passwords and lack of resolution during their stay.
The beds receive mixed reviews with many finding them comfortable and conducive to a good night's sleep. However, there are complaints about hard mattresses, short bed lengths and outdated bedding, indicating a need for bedding updates to ensure consistent comfort.
In summary, Hotel Lluna provides a generally positive stay with excellent staff service, good dining experiences and a peaceful location. However, areas such as room maintenance, cleanliness, WiFi connectivity and bed comfort require attention to meet guest expectations consistently.
Hotel with Parking
Offers parking facilities for guests, providing ease of access and convenience. Situated in Alzira, it serves as a comfortable base for exploring the area.
Family Friendly Hotel
Accessible Hotel
Small Hotel
Guest Reviews
Hotel Lluna boasts a tranquil setting that is both easy to access and convenient for those traveling by car, thanks to its location on an industrial estate with ample parking space. Positioned near the football field and close to the hospital, it offers practical benefits for guests with specific needs. While the surroundings may seem a bit unconventional and some found it a tad difficult to find, its proximity to the center of Alzira ensures that guests can enjoy the local attractions and amenities without being in the midst of the hustle and bustle. The peaceful neighborhood also adds to the overall experience, making it a suitable choice for travelers seeking a serene stay.
Hotel Lluna offers a breakfast experience that is praised for its variety and setting. Guests can enjoy their morning meal on a spacious terrace and in a garden, making it an ideal spot to bask in the sun. The hotel goes the extra mile by providing breakfast as early as 6 am, accommodating early risers. Though some guests found the breakfast basic, consisting of croissants and coffee and others thought it could be improved, many acknowledged the effort and good service provided by the staff. Overall, the availability of abundant options and the pleasant ambiance of the café appear to be highlights.
Hotel Lluna's dinner offerings generally receive high praise from guests. The variety of appetizers available for a pre-dinner session is appreciated, setting the stage for an appetizing meal. Guests frequently highlight the dinner as delicious with the food not only tasting great but also being well-presented. The overall choice of food for evening meals is considered good, ensuring a satisfying dining experience.
Despite the positive reviews of the food itself, there are some operational areas that could be improved. The dinner service closes at 10:30 pm, which some guests feel limits dining flexibility. Additionally, the early closing of the bar is noted as an inconvenience for those looking to enjoy a post-dinner drink. A few reviews also mention the presence of cats on the hotel terrace during dinner, which may not be to everyone's liking. Lastly, there seems to be some inconsistency regarding the availability of the restaurant at night.
Overall, while the quality and variety of dinner at Hotel Lluna are commendable, better scheduling and pet control could enhance the dining experience further.
Hotel Lluna offers a mixed experience for its guests, presenting both appealing and disappointing aspects in their room accommodations. On the positive side, many visitors appreciated the modern decor and spaciousness of certain rooms, noting well-equipped and pleasant bathrooms. Cleanliness was generally a plus with regular towel changes and some rooms described as very quiet and cozy.
However, there are notable areas for improvement. Multiple reviews mentioned maintenance issues such as peeling wallpaper, broken fixtures and poorly maintained furniture and walls. Functional problems were also reported, including windows that couldn't open, missing bedside lamp bulbs and a lack of air conditioning in some rooms. Additionally, there were issues with the cleanliness and smell in several rooms and a few guests encountered pests and non-functional amenities like a jacuzzis or fridges in poor condition.
Some rooms lacked basics, such as toilet paper and bedside table plugs. The overall state of the rooms and hotel showed signs of neglect with deteriorated facilities and limited services after 11 PM. Guests seeking comfort found certain aspects satisfactory, especially when paying extra for upgrades, but the general consensus highlighted a need for significant refurbishment and better upkeep.
Hotel Lluna presents a mix of experiences regarding their beds. Many guests have praised the comfort of the beds, noting that they are very comfortable and the mattresses are soft, providing a relaxing night’s sleep. However, there are mixed reviews with some guests finding the beds uncomfortable with complaints about hard mattresses and short bed lengths. There are also concerns about the overall condition of the bedding with mentions of old bedding and pillows that are in poor condition, suggesting that some updates may be needed to ensure a consistently comfortable experience for all guests.
Hotel Lluna has garnered varied opinions regarding its cleanliness from confirmed guest reviews. Several guests have noted that the cleanliness of the rooms themselves was commendable, describing them as clean. Despite this, numerous reviewers pointed out several issues, such as dirty windows and floors, along with a generally unpleasant smell permeating the hotel. Some guests also expressed concerns about the maintenance of the facilities, mentioning that the juicer machine was dusty and the fridges had unusual contents in the freezer. There were specific complaints about the overall cleanliness of the hotel’s public areas, which were seen as insufficient by some. These concerns were compounded by specific reports of bugs in the pillows and overall general dirtiness in some areas. Despite these cleanliness issues, a few reviewers mentioned they liked everything else about their stay at the hotel.
The staff at Hotel Lluna receives abundant praise across various reviews. Guests frequently describe the personnel as extremely friendly, attentive and quick to offer assistance. Many highlight the helpful and welcoming nature of the reception staff with several specifically mentioning a friendly girl at reception who made a positive impression. The waitresses are noted for their niceness and the manager Vero is singled out for exceptional service. Overall, the hospitality team is applauded for their professional demeanor, excellent customer service and their commitment to providing a pleasant experience. However, a couple of reviews mention instances of disrespectful or bad behavior, indicating that while the majority find the staff delightful, there are occasional exceptions.
Hotel Lluna offers guests the convenience of free parking and amenities as described, such as a hairdryer. However, the WiFi appears to be a significant issue for many visitors. Despite being easy to use when available, several guests reported no WiFi service throughout their stay. Issues noted include the lack of WiFi access on the first floor, incorrect passwords and an inability to resolve the problem during their stay. Potential guests should be prepared for limited or non-existent WiFi connectivity.
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Location
Breakfast
Dinner
Despite the positive reviews of the food itself, there are some operational areas that could be improved. The dinner service closes at 10:30 pm, which some guests feel limits dining flexibility. Additionally, the early closing of the bar is noted as an inconvenience for those looking to enjoy a post-dinner drink. A few reviews also mention the presence of cats on the hotel terrace during dinner, which may not be to everyone's liking. Lastly, there seems to be some inconsistency regarding the availability of the restaurant at night.
Overall, while the quality and variety of dinner at Hotel Lluna are commendable, better scheduling and pet control could enhance the dining experience further.
Rooms
However, there are notable areas for improvement. Multiple reviews mentioned maintenance issues such as peeling wallpaper, broken fixtures and poorly maintained furniture and walls. Functional problems were also reported, including windows that couldn't open, missing bedside lamp bulbs and a lack of air conditioning in some rooms. Additionally, there were issues with the cleanliness and smell in several rooms and a few guests encountered pests and non-functional amenities like a jacuzzis or fridges in poor condition.
Some rooms lacked basics, such as toilet paper and bedside table plugs. The overall state of the rooms and hotel showed signs of neglect with deteriorated facilities and limited services after 11 PM. Guests seeking comfort found certain aspects satisfactory, especially when paying extra for upgrades, but the general consensus highlighted a need for significant refurbishment and better upkeep.
Beds
Cleanliness
Staff
Wi-Fi
No, Hotel Lluna doesn't have any pool.
No, a spa isn't available at Hotel Lluna.
No, Hotel Lluna doesn't allow dogs.
Yes, parking facilities are available at Hotel Lluna.
No, Hotel Lluna doesn't have a gym.
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