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Summary of reviewsPort Inn and Suites Portsmouth, Ascend Hotel Collection, is highly recommended by visitors for its prime location. Strategically positioned near downtown Portsmouth and major traffic routes, the hotel provides easy access to Market Square, local dining options and shopping venues. Moreover, its close proximity to the highway is a notable advantage for those traveling by car with ample parking available right by the rooms.
Guests consistently commend the hotel's breakfast, which offers a wide variety of tasty options including waffles, eggs, yogurt and pancakes. Despite occasional comments on limited space and early opening hours, the breakfast experience is elevated by the friendly and attentive staff who ensure a satisfactory start to the day.
Cleanliness is a hallmark of the hotel with numerous reviews emphasizing the well-maintained rooms and immaculate beds and linens. The staff also earn high marks for their warm, welcoming and accommodation, significantly enhancing the guest experience. However, some areas of the facility show signs of wear and may benefit from updates, including the pool area, which some found appealing but others noted needing maintenance.
Rooms are generally appreciated for their cleanliness and comfort. Guests enjoy the spacious accommodations and comfortable beds, although some rooms are noted to be smaller and occasionally subject to maintenance issues such as old carpets or stuffy air. Despite these minor criticisms, many guests feel that the quality of the rooms exceeds expectations for the price.
The friendly and helpful staff at Port Inn and Suites Portsmouth play a significant role in the positive guest experience. They are frequently praised for their exceptional service, helpfulness and warm reception, contributing to a welcoming environment.
The hotel's pool has received mixed feedback; while some guests enjoyed it, others were disappointed by its maintenance issues and occasional unavailability. However, the convenient parking right in front of the rooms remains a significant highlight, adding to the overall convenience and practicality of the stay.
In summary, Port Inn and Suites Portsmouth, Ascend Hotel Collection, excels in providing a convenient, clean and welcoming environment. Its prime location, satisfying breakfast, comfortable beds and dedicated staff make it a favored choice for travelers exploring Portsmouth and its surroundings.
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