Protea Hotel by Marriott Karridene Beach

Amanzimtoti -30.12544000, 30.84584100 , Old South Coast Road, Illovo Beach (Show on Map)
8.1
Very Good


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1 room2 guests 1 room, 2 guests
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Summary of reviewsProtea Hotel by Marriott Karridene Beach is celebrated for its prime beachfront location, providing guests with stunning sea views and easy access to a private beach via a short walk bridge. The hotel caters to all age groups with a range of amenities, ensuring a pleasant stay for everyone. The atmosphere is enhanced by the clean and well-maintained facilities and the staff's friendliness, making it a popular choice among travelers.

The breakfast offering at the hotel receives mixed reviews. Many guests laud the delicious and varied buffet-style breakfast, appreciating the proximity of the breakfast area to the beach, which elevates the dining experience. However, some guests feel the breakfast is overpriced, occasionally cold and suffer from a limited selection and sporadic understaffing.

Dinner experiences at the hotel also present a mixed bag. The well-cooked and nicely presented pastas and curries receive praise, along with the generous portions and the beautiful sea view from the dining area. Conversely, the consistent menu and occasional cold dishes, coupled with the high cost, result in dissatisfaction for some guests.

The hotel rooms are largely praised for being clean, spacious and offering excellent sea views. Guests value the comfortable and well-maintained environment, despite minor issues such as lighting problems, damp smells and occasional cleanliness lapses. The presidential rooms, in particular, receive high marks for their quality and comfort.

Cleanliness is a standout feature with guests frequently commenting on the spotless rooms and well-cared-for hotel spaces. Daily cleaning and tidy bathrooms contribute to a neat and welcoming ambiance. Though there are mentions of areas that could benefit from updating, like old TVs and stained carpets, these concerns are generally outweighed by the overall cleanliness and value for money.

The hotel staff are consistently praised for their friendly and professional service, contributing significantly to the positive guest experience. From efficient check-ins to helpful dining service, the team's dedication to guest satisfaction is noted, although there are occasional comments about moodiness and slow service among some staff members.

Beds at the hotel generally receive favorable reviews for their comfort, contributing to a restful sleep. However, some variability in bedding quality is noted with a few guests finding the beds less comfortable. Overall, the majority of guests report a comfortable and relaxing stay, enhanced by the cozy beds and beautiful views.

In summary, Protea Hotel by Marriott Karridene Beach is highly regarded for its beautiful location, clean and spacious rooms and exceptional staff service, despite some minor areas needing improvement in dining experiences and occasional room updates.
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Hotel Taking Steps Towards Sustainability
As a Marriott property, this hotel aligns with Marriott International's 'Serve 360' sustainability platform. This platform includes goals to reduce carbon emissions, water intensity, and waste to landfill, and focuses on responsible sourcing of products across its portfolio.

Family Friendly Hotel
Protea Hotel Karridene Beach is located in Illovo Beach and offers a family-friendly environment with direct beach access. It features a swimming pool and various recreational facilities.

Hotel with Swimming Pool
The Protea Hotel by Marriott Karridene Beach provides direct beach access and features a swimming pool. Its location and amenities make it suitable for travelers looking for both beachside relaxation and pool facilities.

  Outdoor Pool  


Hotel with Parking
This hotel offers convenient on-site parking for guests. It is well-situated near the beach, providing easy access and secure parking.

Accessible Hotel
This hotel provides extensive accessibility, featuring accessible on-site parking, elevators, and accessible routes to public areas. Accessible rooms are equipped with accessible vanities, bathtub grab rails, non-slip grab rails, and toilet seats at wheelchair height.

3-Star Hotel
Located in Illovo Beach, this hotel offers direct beach access, combining convenience with leisure. It features an outdoor pool and various dining options, making it suitable for both relaxation and family activities.

Hotel with Outdoor Pool
Offers an outdoor pool and a separate children's pool with sun loungers, catering to both adults and families. The pool area overlooks the Umzimbazi lagoon.

Hotel for Honeymoon

Hotel with Spa

Business Hotel

Hotel with Gym

Room Types
Double Room with Two Double Beds This air-conditioned room is decorated with modern wooden furniture and carpeted floors. Each room has a private entrance, a flat-screen satellite TV, and a work desk.

Deluxe King Room The spacious double room offers air conditioning, a private entrance, as well as a private bathroom boasting a walk-in shower and a hairdryer. The double room features a safe deposit box, an electric kettle, a carpeted floor, as well as a flat-screen TV with satellite channels. The unit has 1 bed.

Guest Reviews
8.1
Very Good
Location
Protea Hotel by Marriott Karridene Beach enjoys high praise for its prime location and excellent facilities. With its convenient placement right next to the beach, guests find it a perfect getaway with easy beach access via a short walk bridge. Visitors consistently highlight the fantastic sea views from their rooms and commend the hotel's cleanliness and the friendliness of the staff. The hotel also caters to guests of all age groups and offers a wide range of amenities, ensuring everyone enjoys their stay. The overall ambiance of the area, including its private beach, adds to the hospitality, making the location a standout feature for travelers.

Breakfast
Guests at Protea Hotel by Marriott Karridene Beach have varied opinions about the breakfast offerings. Many guests found the breakfast to be very good, citing the tasty and clean food as highlights. The buffet style was appreciated for its range of options and great variety with some describing the breakfast as amazing, superb and simply delicious. The location of the breakfast area, complemented by the proximity to the private beach, added to the dining experience for several visitors.

However, not all feedback was positive. Some guests were disappointed with the breakfast, finding it too expensive and at times, cold. A few mentioned that the buffet selection was not great with suggestions for more variety. Instances of understaffing were noted, which at times affected the service quality.

Overall, while many guests enjoyed their breakfast experience, citing the good taste and variety, there were concerns regarding pricing, occasional service lapses and food temperature.

Dinner
Guests at Protea Hotel by Marriott Karridene Beach shared mixed experiences regarding the dinner offerings. On the positive side, many appreciated the delicious food, particularly highlighting the wonderful pastas and curries on the menu. The generous portions and superb, well-cooked and presented dishes left a lasting impression on some visitors. The sea view from the dining area also enhanced their overall meal experience.

However, several guests expressed dissatisfaction with the limited variety of the buffet, noting that it remained unchanged nightly. Some found the food to be cold and the options sparse, leading to a less-than-satisfactory dining experience. Additionally, the cost of the meals was frequently mentioned as being on the higher side.

Overall, while the atmosphere and specific dishes garnered praise, there were consistent concerns about the variety, temperature and cost of the dinner offerings at the hotel's restaurant.

Rooms
Protea Hotel by Marriott Karridene Beach offers rooms that are largely comfortable and relaxing. Many guests appreciated the clean and cozy ambiance, highlighting the excellent room service and fresh, pressed towels. The rooms boast beautiful sea views, which several reviewers found particularly delightful. Guests mentioned that the rooms are spacious, well-soundproofed and generally well-maintained.

However, some noted minor drawbacks such as occasional issues with lighting, damp smells and the need for repainting. The cleanliness was generally praised, though there were a few mentions of less-than-clean windows and some older, damaged towels. Still, the overall impression is that the hotel provides a comfortable and enjoyable stay with its lovely, clean and spacious rooms. The presidential rooms received specific praise for their quality and comfort.

Beds
At Protea Hotel by Marriott Karridene Beach, guest feedback about the beds is generally positive, highlighting the comfort that the beds and pillows provide, often contributing to a good night's sleep. Many visitors found the beds to be clean and exceptionally cozy. Particularly noteworthy are the rooms that offer comfortable beds paired with beautiful sea views, providing a relaxing atmosphere. However, it is important to note that there are a few mentions of beds that were less comfortable, signaling variability in the quality of the bedding. Overall, while most guests enjoy the comfort of the beds, some inconsistencies exist.

Cleanliness
The Protea Hotel by Marriott Karridene Beach consistently receives high marks for its cleanliness. Guests frequently highlight the spotlessly clean rooms and the overall neatness of the hotel. The rooms are described as comfortable and tidy with many appreciating the daily cleaning efforts by the staff. The bathrooms are also noted to be clean, which complements the hotel's convenient location near the freeway.

Though there are comments suggesting that some rooms could use updating, particularly regarding old TVs and stained carpets needing steam cleaning, these issues are minor compared to the overwhelming praise for cleanliness. Moreover, the courtesy and friendliness of the staff add to the positive experience, contributing to an ambience that is both clean and welcoming. The hotel's facilities, alongside the great value for money, make it a commendable choice for travelers seeking a clean and comfortable stay.

Staff
The staff at Protea Hotel by Marriott Karridene Beach have garnered consistent praise for their friendly and professional demeanor. Guests frequently commend the staff for being extremely helpful, polite and welcoming, making check-in and check-out processes smooth and pleasant. The team, particularly at reception and in dining services, are noted for their efficiency and ability to resolve issues swiftly. The service quality extends to knowledge about the hotel's facilities, adding an extra layer of guest satisfaction. Special mentions include the commendable service from specific staff members like Mondli and Ntokozo. While the majority of feedback highlights exceptional service and hospitable staff, a few reviews noted occasional moodiness among female staff and occasional slow service. Despite these minor issues, the overall impression is one of warm, accommodating and highly professional hospitality.


Yes, Protea Hotel by Marriott Karridene Beach has pool(s) that belong to one or more of the following categories: Outdoor Pool.

Yes, a spa is available at Protea Hotel by Marriott Karridene Beach.

No, Protea Hotel by Marriott Karridene Beach doesn't allow dogs.

Yes, parking facilities are available at Protea Hotel by Marriott Karridene Beach.

Yes, Protea Hotel by Marriott Karridene Beach has a gym.

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