Appart'Hotel Castel Emeraude, Charme et Caractère
➔
➔
Please select your travel dates to see rates and availability
Info
Summary of reviewsAppart'Hotel Castel Emeraude, Charme et Caractère, offers a tranquil and scenic escape ideal for nature lovers, families and solo travelers. The hotel is set in a picturesque location by the Tech River, surrounded by lush greenery and mountainous landscapes, making it perfect for leisurely walks, motorcycle tours and exploring the Eastern Pyrenees. Guests appreciate the peace and quiet, abundant free parking and convenient proximity to Amélie-les-Bains, hiking trails and breathtaking views, which enhance the overall sense of a peaceful retreat.
The breakfast at Appart'Hotel Castel Emeraude receives high praise for its quality, variety and the inclusion of local and organic products. Guests enjoy hearty and generous offerings with a combination of savory and sweet dishes, complemented by fresh pastries, bread and local goat cheese. Most guests find the breakfast setting by the river or surrounded by nature idyllic, though some suggest adding more variety and considering its inclusion in the room price for better value.
Evening dining consists of delightful tapas, charcuterie and cheese platters focusing on local products. Though the hotel lacks a traditional restaurant, these options are well-received, particularly when enjoyed on the terrace by the water. Some guests, however, find the limited dinner hours and lack of a full service slightly inconvenient.
Rooms and studios are spacious, comfortable and clean with modern décor and well-equipped kitchenettes. Guests enjoy the serene atmosphere and views from their balconies. While some rooms may appear slightly dated and in need of minor updates, they remain functional and comfortable overall. Criticisms typically involve room size, minor noise disturbances and occasional privacy concerns in higher rooms.
Cleanliness is a standout feature with guests frequently highlighting the immaculate and well-maintained state of the hotel. The staff's dedication to hygiene ensures a welcoming and comfortable environment. Occasionally, areas like the balconies and bathrooms may need more attention, but these are minor issues in an otherwise clean facility.
The staff at Appart'Hotel Castel Emeraude are consistently praised for their friendliness, professionalism and attentiveness. From check-in to personalized assistance, team members like Jean-Christophe and Maxime ensure a seamless and pleasant experience. Their genuine hospitality significantly enhances the overall guest experience.
WiFi at the hotel is generally reliable and fast with most guests experiencing strong connectivity throughout the premises. However, a few noted intermittent issues with speeds and connectivity.
Parking is convenient with ample free spaces available, accommodating various vehicle types. Despite occasional peak-time crowding, the parking options are generally secure and satisfactory.
The bedding receives mixed reviews with many guests finding the beds comfortable and well-maintained, while some point out issues like small bed sizes, overly soft mattresses and occasional squeakiness.
As a three-star establishment, Appart'Hotel Castel Emeraude meets expectations with well-maintained facilities and reasonable pricing. Some guests feel it offers good value for money, though infrequent cleaning services may not suit all visitors.
The hotel is accessibility-friendly with ramps, elevators and suitable ground floor accommodations. However, some bathrooms lack handrails and higher floors may present challenges for wheelchair users.
Dog-friendliness is another highlight with the hotel notably welcoming to pets and making efforts to accommodate their needs, contributing to a highly praised experience for guests traveling with dogs.
Overall, Appart'Hotel Castel Emeraude, Charme et Caractère offers a charming and comfortable retreat, enhanced by its serene natural setting, friendly staff and well-maintained accommodations.
Categories
The breakfast at Appart'Hotel Castel Emeraude receives high praise for its quality, variety and the inclusion of local and organic products. Guests enjoy hearty and generous offerings with a combination of savory and sweet dishes, complemented by fresh pastries, bread and local goat cheese. Most guests find the breakfast setting by the river or surrounded by nature idyllic, though some suggest adding more variety and considering its inclusion in the room price for better value.
Evening dining consists of delightful tapas, charcuterie and cheese platters focusing on local products. Though the hotel lacks a traditional restaurant, these options are well-received, particularly when enjoyed on the terrace by the water. Some guests, however, find the limited dinner hours and lack of a full service slightly inconvenient.
Rooms and studios are spacious, comfortable and clean with modern décor and well-equipped kitchenettes. Guests enjoy the serene atmosphere and views from their balconies. While some rooms may appear slightly dated and in need of minor updates, they remain functional and comfortable overall. Criticisms typically involve room size, minor noise disturbances and occasional privacy concerns in higher rooms.
Cleanliness is a standout feature with guests frequently highlighting the immaculate and well-maintained state of the hotel. The staff's dedication to hygiene ensures a welcoming and comfortable environment. Occasionally, areas like the balconies and bathrooms may need more attention, but these are minor issues in an otherwise clean facility.
The staff at Appart'Hotel Castel Emeraude are consistently praised for their friendliness, professionalism and attentiveness. From check-in to personalized assistance, team members like Jean-Christophe and Maxime ensure a seamless and pleasant experience. Their genuine hospitality significantly enhances the overall guest experience.
WiFi at the hotel is generally reliable and fast with most guests experiencing strong connectivity throughout the premises. However, a few noted intermittent issues with speeds and connectivity.
Parking is convenient with ample free spaces available, accommodating various vehicle types. Despite occasional peak-time crowding, the parking options are generally secure and satisfactory.
The bedding receives mixed reviews with many guests finding the beds comfortable and well-maintained, while some point out issues like small bed sizes, overly soft mattresses and occasional squeakiness.
As a three-star establishment, Appart'Hotel Castel Emeraude meets expectations with well-maintained facilities and reasonable pricing. Some guests feel it offers good value for money, though infrequent cleaning services may not suit all visitors.
The hotel is accessibility-friendly with ramps, elevators and suitable ground floor accommodations. However, some bathrooms lack handrails and higher floors may present challenges for wheelchair users.
Dog-friendliness is another highlight with the hotel notably welcoming to pets and making efforts to accommodate their needs, contributing to a highly praised experience for guests traveling with dogs.
Overall, Appart'Hotel Castel Emeraude, Charme et Caractère offers a charming and comfortable retreat, enhanced by its serene natural setting, friendly staff and well-maintained accommodations.
Dog Friendly Aparthotel
As an aparthotel, it provides more space and amenities than a standard hotel, potentially making it more comfortable for guests with dogs. Its 'charme et caractère' suggests a pleasant and welcoming atmosphere.
Aparthotel with Parking
Located in Arles-sur-Tech, this aparthotel offers parking facilities for its guests. Its location on Rue de la Corniche indicates it is outside the immediate city center.
EV charging stations
3-Star Aparthotel
This aparthotel offers a blend of charm and character. It features well-equipped kitchens, comfortable memory foam beds, and amenities like complimentary Wi-Fi, making it ideal for extended stays and thermal cures.
Aparthotel with EV Charging Stations
Accessible Aparthotel
Guest Reviews
Nestled in a stunning natural environment, Appart'Hotel Castel Emeraude offers an idyllic escape for those seeking tranquility and picturesque views. The hotel's prime location by the Tech River, surrounded by lush greenery and mountainous landscapes, presents guests with direct access to nature’s beauty. Ideal for leisurely walks, motorcycle tours and exploring the Eastern Pyrenees, this spot serves as an excellent base for both relaxation and adventure.
The serene setting provides peace and quiet, ideal for unwinding away from the hustle and bustle, yet it remains close enough to the village center for easy access to local amenities. Guests appreciate the abundant free parking on-site and the enjoyable 10 to 20-minute walk to Amélie-les-Bains, making it convenient yet secluded.
The proximity to hiking trails, the soothing sound of the river and the breathtaking views from balconies and terraces elevate the experience, creating a peaceful retreat rich with natural splendor. The charming surroundings, combined with the welcoming and kind staff, make it a hidden gem for nature lovers, families and solo travelers alike.
With the added benefit of facilities suitable for dogs organic breakfast options and well-maintained clean apartments, Appart'Hotel Castel Emeraude stands out as a perfect enclave for a restful and rejuvenating stay amidst nature.
Guests at Appart'Hotel Castel Emeraude, Charme et Caractère consistently praised the breakfast, describing it with terms like excellent, generous and superb. The variety and quality of the offerings were frequently highlighted with many guests appreciating the inclusion of local and organic products. Several reviews remarked on the delicious taste and freshness of the items, particularly the pastries, bread and local goat cheese. The breakfast buffet was noted for being both hearty and varied, offering a wide range of options that catered to different tastes.
The setting for breakfast also received positive comments with guests enjoying their meals on the terrace, by the river or in areas surrounded by the peaceful ambiance of the forest and mountains. The quality of the ingredients, including fresh produce and artisanal products, was a recurrent theme with many guests impressed by the combination of savory and sweet dishes available.
Despite the overwhelming positivity, a few guests mentioned that the breakfast could benefit from more variety on certain days, such as the addition of oats, seeds or more fruit options. Additionally, some felt that the breakfast could be included in the room price for better value.
On the whole, the breakfast at Appart'Hotel Castel Emeraude received high marks for quality, variety and the use of organic and local products, making it a standout feature of the guests' stay.
Appart'Hotel Castel Emeraude offers guests a charming experience with its evening dining options, though it's essential to manage expectations regarding the absence of a traditional restaurant. Instead, the hotel provides a delightful selection of tapas, charcuterie and cheese platters featuring local products. These boards are generously served and of good quality, creating a pleasant and relaxed dining experience, especially when enjoyed on the terrace by the water.
Guests have praised the evening plancha and snack boards, highlighting the plentiful and delicious offerings. The small bar provides an option to dine on-site with regional cured meats and cheeses available until 8:45 PM. This setup is ideal for those looking for a light, sophisticated meal without leaving the premises.
However, some travelers noted the limited dinner hours and the absence of a full dinner service, which might be disappointing for those seeking a more substantial or varied evening meal. The option to order pizzas or croque monsieur is available, but these are often frozen, which may not meet everyone's expectations.
Overall, while the hotel lacks a traditional restaurant, its offering of local charcuterie and cheese boards, combined with the charming setting by the river, creates a cozy and enjoyable evening dining experience for guests looking to unwind with good quality, regional foods.
Appart'Hotel Castel Emeraude offers a serene and relaxing escape with rooms and studios that come equipped with kitchenettes, providing a convenient option for travelers. The accommodations are generally spacious, comfortable and clean, featuring modern interior furniture. Many rooms include a balcony with picturesque views of the river or mountains, enhancing the tranquil atmosphere.
Guests appreciate the well-equipped kitchenettes, complete with necessary utensils, refrigerators and microwaves. The comfortable beds and clean bathrooms add to the overall pleasant stay, though some rooms do show signs of being slightly dated and in need of renovation. This, however, does not detract from their comfort and functionality.
The accommodation offers a buffet breakfast for an additional fee and the notable room amenities include air-conditioning, which works effectively and a well-maintained kitchen area. Despite some minor noise from families and cleaning staff in the morning, the rooms and studios are peaceful, allowing for a restful stay.
A few drawbacks noted by guests include small room sizes and occasional lack of privacy in rooms on the higher floors. The bathroom sizes and conditions vary with some needing updates. Some rooms also have limited window sizes and basic furnishing, reflecting the building's older charm.
Overall, Appart'Hotel Castel Emeraude is a well-equipped and comfortable choice, perfect for both short and extended stays. The setting by the river and in the midst of nature, combined with practical amenities, makes it a charming and characterful retreat.
The beds at Appart'Hotel Castel Emeraude receive mixed feedback from guests. On the positive side, many visitors praise the comfort and quality of the bedding with some expressing that they slept perfectly on very comfy and exceptionally well-maintained beds. The new mattresses are also highlighted as fantastic by some. The setting of the hotel, designed for rest, adds to the overall positive sleeping experience.
However, there are also criticisms regarding the beds. Some guests feel that the beds are too small, especially for taller individuals with concerns about the 140 cm size. In certain cases, the mattress and pillows are described as being too soft, leading to discomfort, while others note that the beds felt worn out or deformed. A few guests mention specific issues such as squeaky beds and noisy spring mattresses. Despite these drawbacks, the general consensus leans towards a comfortable, albeit occasionally imperfect, sleeping arrangement.
The guest reviews for Appart'Hotel Castel Emeraude, Charme et Caractère consistently highlight its excellent standards of cleanliness. According to multiple guests, the establishment is very clean with spotless and well-maintained rooms that contribute to a pleasant and welcoming environment. Many visitors describe the hotel as exceptionally clean and quiet, ensuring a comfortable stay. The overall cleanliness of the hotel, including its facilities and surroundings, is frequently mentioned as being on point and impeccable, demonstrating the staff's dedication to maintaining high hygiene standards. Rooms, studios and apartments are noted not only for their cleanliness but also for being functional and comfortable. However, a few reviews did point out specific areas for improvement, such as occasional issues with the cleanliness of the balconies and bathrooms, which were described as underwhelming by some guests. Despite these minor concerns, the majority of feedback underscores that the hotel's cleanliness, combined with friendly and helpful staff, significantly enhances the guest experience.
At 'Appart'Hotel Castel Emeraude, Charme et Caractère', guests consistently highlight the exceptional quality of the staff. The team is uniformly described as friendly, welcoming and highly professional. From the moment travelers arrive, they are greeted with warm and attentive service, setting a positive tone for their stay. Jean-Christophe, Maxime and other staff members are particularly noted for their dedication and personalized care, ensuring guests feel valued and comfortable.
The reception staff leave a lasting impression with their helpfulness and positive attitude, contributing to a seamless check-in experience. Special mentions include staff members who go out of their way to assist with various needs, such as providing recommendations, accommodating late arrivals and catering to pet owners with thoughtful gestures.
Efficiency and discretion are balanced with a genuine friendliness, making guests feel at ease throughout their stay. The availability and responsiveness of the staff are repeatedly praised with many noting the high-quality service and attention to detail. Even in instances where minor issues arose, the team addressed them with professionalism and courtesy.
Overall, the consistently positive interactions with the staff at 'Appart'Hotel Castel Emeraude' significantly enhance the guest experience, making it a standout choice for anyone seeking welcoming and attentive hospitality.
Guests at Appart'Hotel Castel Emeraude generally had positive experiences with the WiFi service. Many reviews highlight the strong and reliable connectivity with terms like excellent, fast and solid frequently used to describe the experience. WiFi was consistently good in all areas of the hotel, earning high marks from some users who rated it 10/10. Public WiFi without the need for a code was appreciated by some, contributing to its ease of use.
However, not all feedback was glowing. A few guests faced issues, mentioning slow speeds that made streaming videos challenging or reported poor WiFi access and connectivity problems. Additionally, there were occasional mentions of the WiFi failing or not working well and some faced difficulties connecting to it altogether. On balance, while most guests were satisfied with the WiFi quality, there were intermittent issues that affected the overall experience for some.
Appart'Hotel Castel Emeraude, Charme et Caractère, offers numerous parking options that have garnered positive feedback from guests. Visitors frequently highlight the convenience of free on-site parking, which is noted for being spacious and secure. The large parking lot is often described as ample and functional, accommodating various types of vehicles, including camper vans and motorcycles. Private parking is available, enhancing the sense of security and ease for guests.
Many guests appreciate the ease and convenience of parking right at the door of the hotel with some pointing out that there are plenty of parking spaces available. Free parking spaces right in front of the hotel and private outdoor parking options add to the overall positive experience. The facility offers both indoor and outdoor parking solutions with a large, safe and secure area to leave vehicles.
However, during peak times, some visitors experienced challenges with parking availability, finding it crowded or insufficient. Despite these occasional issues, the overwhelming feedback indicates that parking at Appart'Hotel Castel Emeraude is generally straightforward and hassle-free, making it a convenient choice for those traveling by car.
Appart'Hotel Castel Emeraude, Charme et Caractère, provides a comfortable stay true to its three-star rating, consistently meeting the expectations associated with this category. Despite some opinions suggesting the hotel deserves a higher rating, it generally matches the three-star standards in terms of ambiance and facilities. Guests find the accommodations well-maintained and fitting for the three-star classification. While some guests feel the hotel is overpriced for its category, others commend it as good value for money, appreciating the adequately priced offerings within an acceptable quality range. Cleaning services are noted to be less frequent with rooms being cleaned only once a week, which might not meet the needs of all guests. Overall, the hotel remains a reliable option within its rating bracket.
Appart'Hotel Castel Emeraude, Charme et Caractère generally caters well to guests with disabilities, featuring ramps, elevators and ground floor accommodations suitable for wheelchair users. The hotel offers easy access and parking, along with friendly reception staff. While the rooms are accessible and there are no issues with shower access, some bathrooms lack handrails. However, access to the third-level rooms may be challenging due to numerous doors, one of which is not wheelchair-friendly.
Appart'Hotel Castel Emeraude, Charme et Caractère stands out as a remarkably dog-friendly accommodation, consistently praised for its warm reception of furry companions. Dogs are notably spoiled and welcomed with open arms, making it the most dog-friendly hotel many visitors have ever experienced. Guests frequently mention that their dogs are treated exceptionally well, receiving welcome gifts such as balls and treats upon arrival. The hotel's attention to canine comfort includes a dog welcome kit and various available offerings for pets.
The staff's super friendliness extends to the animals, ensuring dogs are well-received and delighted with their stay. The pet-friendly services and amenities are commendable, often allowing pets to stay right next to their owners. This pet-centric approach is appreciated by travelers who find it easy to integrate their furry friends into their holiday plans. Pets, including dogs and cats, are welcomed for a small fee, ensuring they feel part of the family.
While some reviews mention small rooms, the positive experiences largely overshadow this, highlighting the joy and satisfaction of both pets and their owners. The surroundings also provide a pleasant environment for pets, contributing to an overall welcoming atmosphere for four-legged guests. Despite a few concerns about noise from yards and children, the hotel's commitment to creating a pet-friendly experience is evident. Overall, the thoughtful gestures, such as welcome presents and the consideration for furry friends make Castel Emeraude a top choice for pet owners.
Location Show Map
Location
The serene setting provides peace and quiet, ideal for unwinding away from the hustle and bustle, yet it remains close enough to the village center for easy access to local amenities. Guests appreciate the abundant free parking on-site and the enjoyable 10 to 20-minute walk to Amélie-les-Bains, making it convenient yet secluded.
The proximity to hiking trails, the soothing sound of the river and the breathtaking views from balconies and terraces elevate the experience, creating a peaceful retreat rich with natural splendor. The charming surroundings, combined with the welcoming and kind staff, make it a hidden gem for nature lovers, families and solo travelers alike.
With the added benefit of facilities suitable for dogs organic breakfast options and well-maintained clean apartments, Appart'Hotel Castel Emeraude stands out as a perfect enclave for a restful and rejuvenating stay amidst nature.
Breakfast
The setting for breakfast also received positive comments with guests enjoying their meals on the terrace, by the river or in areas surrounded by the peaceful ambiance of the forest and mountains. The quality of the ingredients, including fresh produce and artisanal products, was a recurrent theme with many guests impressed by the combination of savory and sweet dishes available.
Despite the overwhelming positivity, a few guests mentioned that the breakfast could benefit from more variety on certain days, such as the addition of oats, seeds or more fruit options. Additionally, some felt that the breakfast could be included in the room price for better value.
On the whole, the breakfast at Appart'Hotel Castel Emeraude received high marks for quality, variety and the use of organic and local products, making it a standout feature of the guests' stay.
Dinner
Guests have praised the evening plancha and snack boards, highlighting the plentiful and delicious offerings. The small bar provides an option to dine on-site with regional cured meats and cheeses available until 8:45 PM. This setup is ideal for those looking for a light, sophisticated meal without leaving the premises.
However, some travelers noted the limited dinner hours and the absence of a full dinner service, which might be disappointing for those seeking a more substantial or varied evening meal. The option to order pizzas or croque monsieur is available, but these are often frozen, which may not meet everyone's expectations.
Overall, while the hotel lacks a traditional restaurant, its offering of local charcuterie and cheese boards, combined with the charming setting by the river, creates a cozy and enjoyable evening dining experience for guests looking to unwind with good quality, regional foods.
Rooms
Guests appreciate the well-equipped kitchenettes, complete with necessary utensils, refrigerators and microwaves. The comfortable beds and clean bathrooms add to the overall pleasant stay, though some rooms do show signs of being slightly dated and in need of renovation. This, however, does not detract from their comfort and functionality.
The accommodation offers a buffet breakfast for an additional fee and the notable room amenities include air-conditioning, which works effectively and a well-maintained kitchen area. Despite some minor noise from families and cleaning staff in the morning, the rooms and studios are peaceful, allowing for a restful stay.
A few drawbacks noted by guests include small room sizes and occasional lack of privacy in rooms on the higher floors. The bathroom sizes and conditions vary with some needing updates. Some rooms also have limited window sizes and basic furnishing, reflecting the building's older charm.
Overall, Appart'Hotel Castel Emeraude is a well-equipped and comfortable choice, perfect for both short and extended stays. The setting by the river and in the midst of nature, combined with practical amenities, makes it a charming and characterful retreat.
Beds
However, there are also criticisms regarding the beds. Some guests feel that the beds are too small, especially for taller individuals with concerns about the 140 cm size. In certain cases, the mattress and pillows are described as being too soft, leading to discomfort, while others note that the beds felt worn out or deformed. A few guests mention specific issues such as squeaky beds and noisy spring mattresses. Despite these drawbacks, the general consensus leans towards a comfortable, albeit occasionally imperfect, sleeping arrangement.
Cleanliness
Staff
The reception staff leave a lasting impression with their helpfulness and positive attitude, contributing to a seamless check-in experience. Special mentions include staff members who go out of their way to assist with various needs, such as providing recommendations, accommodating late arrivals and catering to pet owners with thoughtful gestures.
Efficiency and discretion are balanced with a genuine friendliness, making guests feel at ease throughout their stay. The availability and responsiveness of the staff are repeatedly praised with many noting the high-quality service and attention to detail. Even in instances where minor issues arose, the team addressed them with professionalism and courtesy.
Overall, the consistently positive interactions with the staff at 'Appart'Hotel Castel Emeraude' significantly enhance the guest experience, making it a standout choice for anyone seeking welcoming and attentive hospitality.
Wi-Fi
However, not all feedback was glowing. A few guests faced issues, mentioning slow speeds that made streaming videos challenging or reported poor WiFi access and connectivity problems. Additionally, there were occasional mentions of the WiFi failing or not working well and some faced difficulties connecting to it altogether. On balance, while most guests were satisfied with the WiFi quality, there were intermittent issues that affected the overall experience for some.
Parking
Many guests appreciate the ease and convenience of parking right at the door of the hotel with some pointing out that there are plenty of parking spaces available. Free parking spaces right in front of the hotel and private outdoor parking options add to the overall positive experience. The facility offers both indoor and outdoor parking solutions with a large, safe and secure area to leave vehicles.
However, during peak times, some visitors experienced challenges with parking availability, finding it crowded or insufficient. Despite these occasional issues, the overwhelming feedback indicates that parking at Appart'Hotel Castel Emeraude is generally straightforward and hassle-free, making it a convenient choice for those traveling by car.
3 Star
Accessible
Dog Friendly
The staff's super friendliness extends to the animals, ensuring dogs are well-received and delighted with their stay. The pet-friendly services and amenities are commendable, often allowing pets to stay right next to their owners. This pet-centric approach is appreciated by travelers who find it easy to integrate their furry friends into their holiday plans. Pets, including dogs and cats, are welcomed for a small fee, ensuring they feel part of the family.
While some reviews mention small rooms, the positive experiences largely overshadow this, highlighting the joy and satisfaction of both pets and their owners. The surroundings also provide a pleasant environment for pets, contributing to an overall welcoming atmosphere for four-legged guests. Despite a few concerns about noise from yards and children, the hotel's commitment to creating a pet-friendly experience is evident. Overall, the thoughtful gestures, such as welcome presents and the consideration for furry friends make Castel Emeraude a top choice for pet owners.
No, Appart'Hotel Castel Emeraude, Charme et Caractère doesn't have any pool.
No, a spa isn't available at Appart'Hotel Castel Emeraude, Charme et Caractère.
Yes, Appart'Hotel Castel Emeraude, Charme et Caractère welcomes dogs.
Yes, parking facilities are available at Appart'Hotel Castel Emeraude, Charme et Caractère.
No, Appart'Hotel Castel Emeraude, Charme et Caractère doesn't have a gym.
Location Show Map
More Options
