4-Star HotelSummary of reviews related to the '4 Star' categoryAirport Hotel Grand in New Delhi offers a mixed experience according to guest reviews. While the hotel's comfy rooms and friendly staff are frequently highlighted as positive aspects, providing excellent and personalized service that contributes to a great and attentive hospitality experience, there are significant criticisms regarding its four-star rating. Many guests feel that the hotel does not meet the standard typically expected of a four-star establishment, highlighting issues with cleanliness and overall condition. Despite these concerns, several guests enjoyed their stay, describing it as a lovely and satisfying experience in perfect condition and recommending it for a comfortable stay. However, the disparity between the advertised star rating and the actual experience is a notable point of contention.
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