Hotel InterAmericana
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Summary of reviewsHotel InterAmericana offers a mixed experience, with several positive aspects enhancing the overall stay. Its prime city-center location is a major draw, providing easy access to markets, pharmacies, and restaurants, making it convenient for short stays and city exploration. The hotel's staff receives high praise for their friendliness, attentiveness, and dedication, often compensating for the property's shortcomings through excellent customer service.
Guests appreciate the spacious and clean rooms equipped with basic amenities, contributing to comfort despite the building's aging infrastructure. The breakfast service is generally well-received, with many enjoying the wide variety of tasty selections, which some describe as a highlight of their stay.
While the hotel excels in location, staff service, and breakfast offerings, there are areas needing improvement. The facility displays signs of age, reflected in maintenance issues within the rooms, gym, and pool areas. The Wi-Fi and parking services also receive criticism for inconsistency and additional charges. Despite these drawbacks, the hotel serves as a practical choice for short visits, supported by its strategic location and good service, although guests seeking extended stays or more modern accommodations may consider alternative options.
Categories
Guests appreciate the spacious and clean rooms equipped with basic amenities, contributing to comfort despite the building's aging infrastructure. The breakfast service is generally well-received, with many enjoying the wide variety of tasty selections, which some describe as a highlight of their stay.
While the hotel excels in location, staff service, and breakfast offerings, there are areas needing improvement. The facility displays signs of age, reflected in maintenance issues within the rooms, gym, and pool areas. The Wi-Fi and parking services also receive criticism for inconsistency and additional charges. Despite these drawbacks, the hotel serves as a practical choice for short visits, supported by its strategic location and good service, although guests seeking extended stays or more modern accommodations may consider alternative options.
Hotel with Parking
Hotel InterAmericana provides private on-site parking. Although a surcharge applies, it is described as a spacious and secure car park area, offering convenience in a central location.
Hotel for Honeymoon
Family Friendly Hotel
Hotel with Swimming Pool
Outdoor Pool
Hotel with Gym
3-Star Hotel
Hotel with Outdoor Pool
Guest Reviews
Hotel InterAmericana benefits from a prime location in the city center, offering guests easy access to essential amenities such as markets, pharmacies, and restaurants all within walking distance. Its position is a strategic advantage for those looking to explore the city without the need for a vehicle. Many visitors find it particularly convenient for short stays, allowing them to take full advantage of the nearby commercial activities and dining options. With friendly and attentive staff, the hotel provides good service to complement its excellent location. Despite being housed in an older building, the convenient central positioning is a significant draw for guests. Cleanliness, comfort, and a satisfactory breakfast also contribute to the overall positive experience. However, potential visitors should be aware that while the hotel serves well for a brief visit, it may lack some modern accommodations and leisure activities that longer stays might require.
Hotel InterAmericana's breakfast offerings elicit varied opinions from guests, predominantly highlighting positive aspects. Many patrons commend the breakfast for its wide variety and tasty selections, emphasizing the presence of fresh fruits, cheeses, and homemade bread. Certain reviews label the breakfast as excellent, amazing, sensational, and even the highlight of their stay, with some guests noting the abundance of options available.
However, some feedback highlights areas for improvement. Guests mention instances where options ran out with delays in replenishment, suggesting staff attentiveness could be better. A few guests find the breakfast lacking, describing it as simple or weak with limited options, and note incidents involving unavailable utensils or cold items not being restocked promptly. Some also remark that while the breakfast itself is satisfying, it is not included in the room rate, and additional charges apply.
Overall, while most guests find the breakfast at Hotel InterAmericana to be a positive aspect of their stay, there are instances where improvements in variety and service might enhance the experience further.
Hotel InterAmericana presents a mix of both positive and negative experiences as expressed by past guests. The spaciousness of the rooms is frequently noted, providing guests with ample space to relax. Many visitors found the rooms well-organized and clean, with a functioning air conditioning system and television, adding to the comfort. The rooms are equipped with useful amenities like a minibar, and staff are described as clean and helpful.
However, the hotel clearly shows signs of age, with numerous mentions of dated and poorly maintained facilities. Issues such as uncomfortable beds, old linens and towels, inadequate shower pressure, and various unpleasant odors have been pointed out as significant concerns. Guests experienced frequent problems with plumbing, air conditioning, and electrical outlets, with some needing room changes due to these issues. The hotel is also criticized for its outdated infrastructure, including one broken elevator in a building with multiple floors, and a general lack of security measures.
Overall, while the spaciousness and essential amenities of Hotel InterAmericana may meet basic needs, the property requires significant renovations and updates to improve guest satisfaction and comfort.
The beds at Hotel InterAmericana have received mixed feedback from guests, with reviews highlighting both positive and negative aspects. On the positive side, many guests found the beds to be comfortable, with some describing them as very soft and spacious, and others appreciating the excellent size, notably mentioning king-size beds. There are mentions of large, double beds that offer comfort, contributing to a relaxing stay for some visitors.
However, several reviews point out issues with the hotel's bedding situation. There are repeated mentions of old beds and mattresses with worn-out springs, which might detract from the overall sleeping experience. Some guests encountered beds made by pushing two twin beds together, which might not meet everyone's expectations for comfort. Pillows have been described as thin and insufficient, with some reviewers advising future guests to consider bringing their own for added comfort. Despite these drawbacks, a good number of visitors found the comfort of the bed to be excellent, which suggests that experiences can vary.
Overall, while there are instances of discomfort reported by some guests, particularly concerning the pillows and older furniture, others have enjoyed the comfort and size of the beds provided by Hotel InterAmericana.
Hotel InterAmericana presents a mixed picture when it comes to cleanliness and overall maintenance. On the positive side, many guests appreciated the cleanliness of their individual rooms, noting clean towels and linens as highlights. Some found the rooms airy and pleasant for sleeping. Reviews also commend the hotel for its basic clean room and bathroom facilities, ensuring a nice stay for guests who prioritize a tidy environment.
However, the positive remarks are overshadowed by numerous reports of poor maintenance and inadequate cleaning throughout the property. Common issues include mold, stained sheets, and unpleasant odors. While a few rooms offered good cleanliness, others were described as dirty, dusty, and neglected, with broken locks and carpets that showed signs of turning into dump sites. Guests also reported hygiene problems in common areas, like the parking lot and pool.
The bathrooms particularly stood out for their negative aspects, with complaints about a lack of ventilation and moldy appearances. Furthermore, the hotel's general structure and facilities seemed to require urgent renovation, as noted by the cracked walls and outdated furnishings.
Overall, while some guests managed to experience satisfactory cleanliness in certain areas of Hotel InterAmericana, the majority found the hotel's hygiene standards to be severely lacking. Those planning a stay should approach with caution, and potentially seek alternative accommodations that promise a more consistently clean environment.
Hotel InterAmericana offers a vibrant mix of customer experiences when it comes to the staff, with standout positive mentions amidst a few critiques. Guests frequently highlight the helpfulness and attentiveness of the staff, specifically noting exemplary service from individuals like Rosa and Amanda, who excel by making guests feel welcomed with their friendliness and dedication. The night receptionist is also praised for his kind and helpful demeanor, ensuring pleasant stays. Throughout various interactions, the staff has demonstrated top-notch service by being prompt in their responses and finding solutions when issues arise. The breakfast staff and those attending to room cleanliness are commended for their attentive service. While some guests encountered less friendly or untrained receptionists, the overall impression is one of polite, cordial, and efficient service. Despite the need for renovations within the hotel, the employee service remains a standout feature, with the team often compensating for the lack of maintenance through their commitment to guest satisfaction. Amenable attitudes and swift check-in and check-out processes contribute to the positive experiences shared by many guests. Although there are some areas for improvement, such as better communication of information at check-in, the staff's dedication often leaves a lasting positive impression, reflecting their ability to enhance the overall experience through excellent service and attentiveness.
The Wi-Fi experience at Hotel InterAmericana seems to vary significantly among guests, with most feedback pointing towards unreliable connectivity. While a few guests reported that the Wi-Fi worked without problems within the rooms, enabling them to work and study conveniently, this appears to be the exception rather than the rule. Many guests encountered poor or non-existent internet access in their rooms, noting the Wi-Fi signal was often weak or simply not available. Issues with the internet became particularly pronounced during late hours when demand increased, and several visitors found this a barrier to keeping up with work obligations during their stay. Overall, while there are some positive instances of reliable Wi-Fi, it seems that Hotel InterAmericana has considerable room for improvement in ensuring consistent and strong internet connectivity throughout the premises.
The gym at Hotel InterAmericana has attracted criticism from guests who noted significant issues with its current state. The equipment is described as old, hard to use, and in need of an upgrade. Notably, some of the machinery was deemed barely usable and covered in dust, suggesting a lack of maintenance. The atmosphere in the gym itself is highlighted as dark and unwelcoming, adding to the difficulty of utilizing the facilities efficiently. Some reviews implied that the gym seemed abandoned, and others questioned its inclusion in the hotel's advertisements given its subpar condition. Overall, improvements and renovations are necessary to make the gym at Hotel InterAmericana more functional and appealing to guests.
Hotel InterAmericana features a remarkably large pool, offering plenty of space for guests to enjoy a swim and relax. However, some elements surrounding its maintenance and accessibility might require improvement. The pool area, while spacious, may give off a less inviting impression due to its access resembling a backyard corridor, which has left some guests desiring a more polished experience. Additionally, reviews indicate that attention to cleanliness varies, occasionally resulting in the pool being unavailable for use due to cleanliness issues or being closed entirely. Despite these operational setbacks, the pool is accessible during a reasonable time frame, enabling guests to enjoy its ample size whenever it is well-maintained and open.
Hotel InterAmericana offers a centrally located stay with its own parking, which can be a convenient option for those visiting the area. However, various reviews have pointed out challenges guests face regarding parking. The parking area is often described as cramped, disorganized, and lacking sufficient space to accommodate all guests, sometimes leading visitors to seek alternative arrangements nearby, often at an additional cost. Accessibility is noted as a positive aspect, catering well to people with reduced mobility, despite the overall tightness of the space. Issues like a strong moldy smell, poor maintenance, and a general atmosphere resembling a horror movie have been mentioned, raising concerns about the condition of the facility. Guests often express dissatisfaction with the additional fee required for parking, which is not included in the stay. These factors contribute to a less than ideal parking experience, although the hotel's strategic location remains a highlight for those prioritizing close proximity to central attractions.
Hotel InterAmericana offers a mixed experience for travelers seeking value and a quiet place to rest. The cost-benefit aspect is appreciated by some guests, highlighting the comfortable beds and decent showers as notable positives, creating a pleasant experience in certain aspects. Its peaceful ambiance makes it an appealing choice for those prioritizing relaxation. However, the hotel has seen better days and now requires significant renovations. Issues such as stained walls, thin pillows, aging mattresses, and malfunctioning showers have been noted. Despite its considerable wear and tear, it still serves as a practical option when alternative accommodations are not available. The convenient location adds a positive aspect to the overall experience, although there are better-maintained options in the same category.
Location Show Map
Location
Breakfast
However, some feedback highlights areas for improvement. Guests mention instances where options ran out with delays in replenishment, suggesting staff attentiveness could be better. A few guests find the breakfast lacking, describing it as simple or weak with limited options, and note incidents involving unavailable utensils or cold items not being restocked promptly. Some also remark that while the breakfast itself is satisfying, it is not included in the room rate, and additional charges apply.
Overall, while most guests find the breakfast at Hotel InterAmericana to be a positive aspect of their stay, there are instances where improvements in variety and service might enhance the experience further.
Rooms
However, the hotel clearly shows signs of age, with numerous mentions of dated and poorly maintained facilities. Issues such as uncomfortable beds, old linens and towels, inadequate shower pressure, and various unpleasant odors have been pointed out as significant concerns. Guests experienced frequent problems with plumbing, air conditioning, and electrical outlets, with some needing room changes due to these issues. The hotel is also criticized for its outdated infrastructure, including one broken elevator in a building with multiple floors, and a general lack of security measures.
Overall, while the spaciousness and essential amenities of Hotel InterAmericana may meet basic needs, the property requires significant renovations and updates to improve guest satisfaction and comfort.
Beds
However, several reviews point out issues with the hotel's bedding situation. There are repeated mentions of old beds and mattresses with worn-out springs, which might detract from the overall sleeping experience. Some guests encountered beds made by pushing two twin beds together, which might not meet everyone's expectations for comfort. Pillows have been described as thin and insufficient, with some reviewers advising future guests to consider bringing their own for added comfort. Despite these drawbacks, a good number of visitors found the comfort of the bed to be excellent, which suggests that experiences can vary.
Overall, while there are instances of discomfort reported by some guests, particularly concerning the pillows and older furniture, others have enjoyed the comfort and size of the beds provided by Hotel InterAmericana.
Cleanliness
However, the positive remarks are overshadowed by numerous reports of poor maintenance and inadequate cleaning throughout the property. Common issues include mold, stained sheets, and unpleasant odors. While a few rooms offered good cleanliness, others were described as dirty, dusty, and neglected, with broken locks and carpets that showed signs of turning into dump sites. Guests also reported hygiene problems in common areas, like the parking lot and pool.
The bathrooms particularly stood out for their negative aspects, with complaints about a lack of ventilation and moldy appearances. Furthermore, the hotel's general structure and facilities seemed to require urgent renovation, as noted by the cracked walls and outdated furnishings.
Overall, while some guests managed to experience satisfactory cleanliness in certain areas of Hotel InterAmericana, the majority found the hotel's hygiene standards to be severely lacking. Those planning a stay should approach with caution, and potentially seek alternative accommodations that promise a more consistently clean environment.
Staff
Wi-Fi
Gym
Pool
Parking
3 Star
Yes, Hotel InterAmericana has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Hotel InterAmericana.
No, Hotel InterAmericana doesn't allow dogs.
Yes, parking facilities are available at Hotel InterAmericana.
Yes, Hotel InterAmericana has a gym.
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