Guests have had mixed experiences at the spa of Crowne Plaza Gerrards Cross. While some found it amazing and lovely, others found it disappointing and underwhelming. The pool, jacuzzi, sauna and steam room were liked by many, but some found the spa to be small and chaotic. Some guests complained about the lack of loungers and chairs, poor ambiance and cold changing rooms with dirty floors. The sauna was out of service for some and the jacuzzi was either too hot or lukewarm. However, some guests enjoyed spa treatments and the pool area was noted to be clean and well-maintained. The hotel staff was generally pleasant and helpful and some guests loved the afternoon tea. Overall, the spa and pool area received both positive and negative feedback and opinions varied depending on personal preferences.
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