Crowne Plaza Gerrards Cross by IHG
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Info
Centrally located in the heart of Buckinghamshire, the 3-storey building with red tiled roofs offers modern accommodation. It features Spa center, events and wedding facilities.
Summary of reviewsThe Crowne Plaza Gerrards Cross by IHG, is praised for its convenient and beautiful location, making it a great choice for those who want to be close to London while still enjoying some peace and quiet. The breakfast buffet received mixed reviews with some guests finding the selection excellent while others thought there were not enough options. The dinner experience was also mixed with some guests describing it as lovely with excellent food while others found it disappointing with poor quality and slow service. The rooms received mixed opinions with some finding them amazing and comfortable while others thought they were small and in need of updating. The cleanliness of the hotel was also a mixed bag with some guests describing it as immaculate while others had some cleanliness concerns. The staff was generally friendly and efficient, although some guests had negative experiences with rude or unhelpful staff members. The spa and pool area received both positive and negative feedback with some guests finding it amazing and lovely while others found it disappointing and lacking. Families had a relaxing and enjoyable stay at the hotel, although some rooms may be on the smaller side. The comfort of the beds at this hotel varies from room to room.
Categories
Family Friendly Hotel
The hotel features an indoor pool suitable for family fun and relaxation. It provides comfortable accommodations and is close to local attractions, making it a convenient base for exploring the area with children. It offers premium bedding.
Dog Friendly Hotel
As part of the IHG group, this Crowne Plaza is expected to maintain a high standard of service and amenities. Its dog-friendly status makes it suitable for travelers who want a reliable and comfortable experience with their pets.
Hotel with Swimming Pool
This hotel features a 15-metre indoor pool, spa pool, sauna, steam room, and feature shower. It also offers spa treatments, a gym with cardio equipment, and fitness classes.
Heated Pool Indoor Pool
Business Hotel
This hotel provides business amenities and accessible meeting spaces. It combines sustainable practices with modern luxury, making it suitable for business travelers.
Hotel with Parking
This Crowne Plaza hotel is designed to accommodate guests arriving by car, featuring dedicated parking facilities expected of a hotel of this brand and location.
Accessible Hotel
This hotel is listed as having accessible facilities.
Hotel with Indoor Pool
This hotel offers a 15-meter indoor pool with a spa pool (hot tub), sauna, steam room, and a feature shower. These facilities are part of its fitness and wellness center.
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Hotel with Spa
Romantic Hotel
Hotel with Gym
Hotel for Yoga
4-Star Hotel
Hotel with Heated Pool
Guest Reviews
The Crowne Plaza Gerrards Cross by IHG, boasts a convenient and beautiful location that many guests have praised. It's situated right off the motorway and just a short distance from the train station which makes commuting to London and Wembley easy. The hotel itself is quite lovely and offers a quiet and serene atmosphere. Guests who appreciate convenience will love the fact that it's only two minutes away from the Beaconsfield services. Although some guests have been disappointed with the surrounding Gerrard's Cross area, the location and interior of the hotel itself has received high praise. Overall, it's a nice location for those who want to be close to London while still enjoying some peace and quiet.
Guests have mixed feelings about the breakfast at Crowne Plaza Gerrards Cross by IHG. While some found the selection to be excellent with a big variety of food, others thought there were not enough options or that the breakfast selection was not great. Several guests were disappointed that breakfast was not included or that they were charged extra for it. The quality of the food also varied with some describing it as delicious, hot and delicious or fantastic, while others found it underwhelming, bland or even awful. However, there were some positives such as the vegan-friendly options, variety of options and polite staff. Overall, guests recommend the breakfast buffet for its good quality, variety and outstanding selections, though some suggest more options to cater for different dietary requirements.
The dinner experience at Crowne Plaza Gerrards Cross by IHG, was a mixed bag according to guest reviews. While some described dinner in the medieval-themed 1269 restaurant as lovely with excellent food, others found the restaurant to be a disappointment with poor quality, overcooked or cold food, slow service and an obscene dinner menu with very few options. Some guests also complained about the high prices for the evening meal, while others enjoyed the variety of options in both the bar and restaurant. However, a few issues such as sketchy service, a broken card machine and slow delivery of dishes were not appreciated by guests. Overall, it seems that the dinner experience at Crowne Plaza Gerrards Cross is not consistent and guests should be cautious when booking.
Guests of the Crowne Plaza Gerrards Cross by IHG, had mixed opinions about the rooms. Some found them amazing, spacious, clean and comfortable with great amenities like complimentary drinks and toiletries, while others thought they were small, basic, tired and in need of updating. A few guests had issues with cleanliness, peeling paint and uncomfortable beds, but most found the rooms to be immaculate and the beds to be exceptionally comfortable. Some guests also appreciated the little extras like bathrobes and chocolates, while others were disappointed by the lack of amenities like dressing gowns. Overall, the rooms were decent, but some guests had complaints about noise, temperature control and staff responsiveness when issues arose.
Guests have mixed reviews when it comes to the beds at Crowne Plaza Gerrards Cross by IHG. While some found the beds to be super comfy and of decent quality, others described the beds as uncomfortable and like sleeping on a plank of wood or concrete. Many guests also commented on the pillows with some saying they were not great or stained. Despite some negative comments, there were a number of positive reviews describing the beds as clean and extremely comfy. However, one guest noted that the soft bed was the worst issue overall. Overall, it seems that the comfort of the beds at this hotel varies from room to room.
The cleanliness of Crowne Plaza Gerrards Cross by IHG, seems to be a mixed bag according to guest reviews. While some guests describe the hotel as immaculately clean from top to bottom, others had some cleanliness concerns, such as worn carpets, dirty bathrooms and sticky residue on the furniture. However, many guests do commend the hotel's housekeeping staff for their hard work in keeping things tidy. Some guests also mention the hotel's modern and stylish design as a plus, while others thought it looked a bit run-down. Despite some reports of cleanliness issues, many guests did feel that the hotel was very clean overall and appreciated the various facilities and amenities that it had to offer.
The Crowne Plaza Gerrards Cross by IHG, boasts a mix of friendly and efficient staff who will go above and beyond to assist guests with anything they require during their stay. However, some guests have expressed frustration at the lack of staff presence in certain areas of the hotel, resulting in long waiting times and difficulty communicating with them. While most guests found the staff to be polite, welcoming and helpful, there were a few negative reviews regarding rude or unhelpful staff members, particularly at reception. Despite these isolated incidents, the majority of guests appreciated the attentive service provided by the friendly and approachable staff with many commenting on how memorable their stay was thanks to the exceptional staff members they encountered.
Guests have had mixed experiences at the spa of Crowne Plaza Gerrards Cross. While some found it amazing and lovely, others found it disappointing and underwhelming. The pool, jacuzzi, sauna and steam room were liked by many, but some found the spa to be small and chaotic. Some guests complained about the lack of loungers and chairs, poor ambiance and cold changing rooms with dirty floors. The sauna was out of service for some and the jacuzzi was either too hot or lukewarm. However, some guests enjoyed spa treatments and the pool area was noted to be clean and well-maintained. The hotel staff was generally pleasant and helpful and some guests loved the afternoon tea. Overall, the spa and pool area received both positive and negative feedback and opinions varied depending on personal preferences.
The pool area at Crowne Plaza Gerrards Cross by IHG, has received mixed reviews from guests. While some have described the pool as "lovely" and "clean and well-maintained", others have found it lacking. Some guests have found the water temperature to be satisfactory, while others have felt that the Jacuzzi could have been warmer. Meanwhile, the sauna has been reported as not working or having a broken bench and the spa area has been described as chaotic with too many towels. Despite these drawbacks, some guests have appreciated the facilities, especially the pool and enjoyed an early morning or nighttime swim. Families with children have also appreciated the pool, although noise can sometimes be an issue. Overall, while the pool at Crowne Plaza Gerrards Cross may not be perfect, it does offer guests a pleasant way to relax and unwind during their stay.
If you're looking for a family-friendly hotel near Gerrards Cross, then the Crowne Plaza is definitely worth considering! While a few guests complained that the family rooms were too small, most had a great experience. One reviewer even mentioned that the kids loved the hotel so much, they barely wanted to leave the room! Speaking of the room, another guest was impressed with the towel art that welcomed their son on his birthday and there was even a selection of cakes for the occasion. Unfortunately, not all requests were met, as one guest didn't receive the requested baby crib. But overall, families had a relaxing and enjoyable stay at the hotel, whether it was for a wedding or Christmas. And of course, the pool was a hit with the kids! So while some rooms may be on the smaller side, families can still find plenty of space to enjoy their stay at Crowne Plaza Gerrards Cross.
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Location
Breakfast
Dinner
Rooms
Beds
Cleanliness
Staff
Spa
Pool
Family
Yes, Crowne Plaza Gerrards Cross by IHG has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
Yes, a spa is available at Crowne Plaza Gerrards Cross by IHG.
Yes, Crowne Plaza Gerrards Cross by IHG welcomes dogs.
Yes, parking facilities are available at Crowne Plaza Gerrards Cross by IHG.
Yes, Crowne Plaza Gerrards Cross by IHG has a gym.
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