Sheraton Amman Al Nabil Hotel

Amman, 5th Circle, Zahran Street31.960514,35.879787(Show on Map)

8.6

Very Good

+5 Photos

+ 3 Photos3

Checkin - Checkout datesWed, 04 Nov - Thu, 05 Nov04 Nov - 05 Nov

Info

Summary of reviews

Summarized by AI

The Sheraton Amman Al Nabil Hotel receives high praise for its exceptional and accessible location. Centrally placed, it is ideal for those needing proximity to medical facilities and markets, which enhances the overall guest experience. Friendly, service-minded staff further add to the positive atmosphere, despite some guests noting certain outdated facilities. The hotel’s breakfast is frequently described as excellent and varied with many guests calling it the best in Amman. The extensive selection of traditional and global dishes, along with superb service, creates a comprehensive and satisfying start to the day. Dinner options, especially at the pool’s restaurant, are also well-regarded for their delicious and high-quality food, although some guests believe menu variety could be improved. Despite occasional criticisms regarding lounge service and food shortages, the overall dining experience is flavorful and enjoyable. Rooms at the Sheraton Amman Al Nabil Hotel are appreciated for their comfort and spaciousness, capable of accommodating up to three people and well-equipped with necessary amenities. Cleanliness is generally well-maintained, although some guests have noted the need for renovation due to outdated designs and occasional lapses in room hygiene. Despite this, the rooms are still considered comfortable and pleasant by many. The hotel's cleanliness receives mixed reviews. While many guests find the rooms and common areas impeccably maintained and commend the daily upkeep, others have reported issues like stained bed sheets and unclean toilets. This inconsistency suggests room for improvement in maintaining uniform standards. The staff at Sheraton Amman Al Nabil Hotel are consistently praised for their exceptional service and professionalism. Guests highlight the team’s friendliness, helpfulness and respectful demeanor, particularly at the reception. Personalized treatment, exemplified by individual mentions such as Mr. Mahammad Alkayed, reflects the high level of care provided. This professionalism contributes significantly to a welcoming and comfortable stay for guests. The hotel's pool area receives consistent praise for its wonderful views and relaxing atmosphere. The outdoor pool is described as large and inviting, while the indoor pool provides a suitable alternative in cooler weather. The presence of a poolside bar enhances the experience, although some guests have noted the outdoor pool can sometimes be closed without prior notice and the area can attract walk-in visitors. Overall, the Sheraton Amman Al Nabil Hotel offers a centrally-located, comfortable stay with excellent food and outstanding service, despite some areas needing improvement. The pool facilities and staff professionalism stand out as highlights in the reviews.

Categories

Luxury

AI-generatedLocated in the embassy and business district, this luxurious hotel offers indoor and outdoor pools, a spa, and a modern gym. Rooms feature premium bedding and amenities, with suites offering separate living areas and executive lounge access.

Gym

AI-generatedThis hotel features a modern fitness center with cardiovascular and strength-training equipment. Guests can also enjoy the sauna and steam room after their workout.

Heated Pool

AI-generatedSheraton Amman Al Nabil Hotel has an indoor pool and is listed among hotels with heated pools in the area, indicating a heated swimming environment.

Indoor Pool

AI-generatedLikely offers a high-quality indoor pool experience, typical of Sheraton hotels. Known for its excellent service and amenities, it provides a comfortable and luxurious stay for guests. A reliable choice for travelers seeking relaxation and convenience.

Outdoor Pool

AI-generatedSheraton Amman Al Nabil Hotel is listed as a hotel with an outdoor pool. While specific details about the outdoor pool are limited in the search results, its presence on lists of hotels with pools confirms the availability of this facility.

5 Star

AI-generatedOffers comfortable accommodations and a range of amenities, including multiple dining options, a fitness center, and a pool. Its location in the 5th Circle provides easy access to Amman's attractions.

Spa

AI-generatedFeatures a spa and pool, providing options for relaxation and recreation. The hotel offers a comfortable stay with a range of amenities and services.

Yoga

AI-generatedOffers yoga and spa facilities in Amman, combining traditional practices with modern amenities. It's an ideal urban retreat for balance and wellness.

Accessible

AI-generatedLocated in the 5th Circle, this five-star hotel provides tastefully furnished rooms equipped for special needs. Guests can enjoy a wheelchair-accessible restaurant, specially designed spa treatment rooms, and a swimming pool with lift access.

Parking

AI-generatedSheraton Amman Al Nabil Hotel provides parking facilities. It is located at the 5th Circle and offers comfortable accommodations and good service. It is suitable for both business and leisure travelers.

Business

AI-generatedSheraton Amman Al Nabil Hotel provides spacious facilities and 5-star service for banquets, private functions, or business meetings. It offers well-appointed rooms with comfortable work spaces.

Pool

AI-generatedThe pool area offers a blend of relaxation and scenic beauty. Guests have consistently praised the pool area for being wonderful, highlighting the amazing views of Amman that it provides.

Heated Pool

Indoor Pool

Children's Pool

Outdoor Pool

Romantic

AI-generatedProvides comfortable rooms and suites with modern amenities, coupled with a range of dining options and a pool. Its convenient location and attentive service contribute to a romantic and relaxing experience.

Family

AI-generatedSituated in the 5th Circle, the Sheraton Amman Al Nabil Hotel provides quality accommodations and services. Its international brand recognition ensures a certain standard of comfort and convenience for families.

Honeymoon

Dog Friendly

Free Wi-Fi

Children's Pool

Check-in - Check-out

Check In:

15:00

Check Out:

12:00

Facilities

Parking

Restaurant

Pets allowed

Room service

Meeting/banquet facilities (additional charge)

Bar

24-hour front desk

Sauna

Fitness centre

Non-smoking rooms

Airport shuttle

Business centre (additional charge)

Laundry (additional charge)

Facilities for disabled guests

Barber/beauty shop

Breakfast in the room

Free parking

Internet services

Lift

Safety deposit box

Valet parking

Currency exchange

Spa & wellness centre (additional charge)

Massage (additional charge)

Hot tub/Jacuzzi

Soundproof rooms

Packed lunches

Car hire

Tour desk

Heating

Fax/photocopying (additional charge)

Luggage storage

WiFi

Allergy-free room

Indoor pool

Outdoor pool

Free WiFi

Air conditioning

Designated smoking area

ATM/cash machine on site

Sun terrace

Outdoor pool (seasonal)

Indoor pool (all year)

Concierge service

Special diet menus (on request)

Airport shuttle (additional charge)

Shared lounge/TV area

Evening entertainment

Daily housekeeping

Parking on site

Private parking

WiFi available in all areas

Kids' meals (additional charge)

Parking garage

Wheelchair accessible

Toilet with grab rails

Raised toilet

Lower bathroom sink

Heated pool

Wine/champagne (additional charge)

Fruits (additional charge)

Airport pick up (additional charge)

Airport drop off (additional charge)

Coffee house on site

Sun loungers or beach chairs

Sun umbrellas

Outdoor furniture

Beauty services

Facial treatments

Make-up services

Body treatments

Body scrub

Body wrap

Spa facilities

Steam room

Spa lounge/relaxation area

Foot bath

Spa/wellness packages

Back massage

Neck massage

Foot massage

Couples massage

Head massage

Hand massage

Full body massage

Fitness

Yoga classes

Fitness classes

Personal trainer

Fitness/spa locker rooms

Kids' pool

Themed dinner nights (additional charge)

Happy hour (additional charge)

Live music/performance

Aerobics (additional charge)

24-hour security

Key access

Key card access

Security alarm

Smoke alarms

CCTV in common areas

CCTV outside property

Fire extinguishers

Swimming pool

Food can be delivered to guest accommodation

Staff follow all safety protocols as directed by local authorities

Shared stationery such as printed menus, magazines, pens, and paper removed

Hand sanitizer in guest accommodation and key areas

Process in place to check health of guests

First aid kit available

Cashless payment available

Mobile app for room service

Invoice provided

Property is cleaned by professional cleaning companies

Room Types

Classic King Bed, Guest room, 1 King, City view, Low floorThis double room features a king bed, a guest room, and offers city views. The room, decorated in warm colours, is located on a low floor and offers Signature Sleep Experience hypoallergenic pillows.

Premium King Bed, Guest room, 1 King, City view, Mid floorThis double room features a king bed, a guest room, and offers city views. The room, decorated in warm colours, is located on a middle floor and offers Signature Sleep Experience hypoallergenic pillows.

Classic Twin Bed, Guest room, 2 Twin/Single Bed(s)This double room features two twin beds, a guest room, and offers city views. The room, decorated in warm colours, offers Signature Sleep Experience hypoallergenic pillows.

Premium Twin Bed, Guest room, 2 Twin/Single Bed(s)Featuring free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a bidet. The spacious air-conditioned double room features a flat-screen TV with cable channels, a minibar, a wardrobe, a safe deposit box as well as city views. The unit has 2 beds.

Club King Bed, Club lounge access, Guest room, 1 KingThe room features a king bed, a guest room and is located on a top floor. It offers Concierge lounge access. It also offers Signature Sleep Experience hypoallergenic pillows, a large living space, upgraded amenities, private check-in and check-out, complimentary office supplies, breakfast at the Club Lounge and afternoon snacks and beverage options.

Club Twin Bed, Club lounge access, Guest roomThe room features twin beds, a guest room and is located on a top floor. It offers Concierge lounge access. It also offers Signature Sleep Experience hypoallergenic pillows, a large living space, upgraded amenities, private check-in and check-out, complimentary office supplies, breakfast at the Club Lounge and afternoon snacks and beverage options.

Junior Suite, Club lounge access, 1 King, City viewFeaturing free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a bidet. The spacious air-conditioned double room features a flat-screen TV with cable channels, a private entrance, a minibar, a tea and coffee maker as well as city views. The unit has 1 bed.

Executive Suite, Club lounge access, 1 King, City viewThe suite features a king bed and city views. It offers Concierge lounge access and a separate living room.

Diplomatic Suite, Club lounge access, 1 Bedroom SuiteThe suite features views of Amman as well as Concierge lounge access.

Royal Suite, Club lounge access, 1 King, City view, BalconyThe spacious air-conditioned suite provides a flat-screen TV, a tea and coffee maker, a safe deposit box, heating as well as city views. The unit offers 1 bed.

Deluxe Junior Suite, Club lounge access, 1 Bedroom SuiteThe spacious suite provides air conditioning, a tea and coffee maker, a safe deposit box, heating and a flat-screen TV. The unit offers 1 bed.

Deluxe King Bed, Guest room, 1 KingThe spacious double room offers air conditioning, a safe deposit box, as well as a private bathroom boasting a shower and a bidet. This double room has an electric kettle, heating and a flat-screen TV. The unit has 1 bed.

Guest Reviews

8.6

Very Good

Review Summaries

Summarized by AI

Location

The Sheraton Amman Al Nabil Hotel is widely praised for its exceptional and accessible location. The central placement makes it ideal for those needing proximity to hospitals, medical centers and markets. Many guests highlight how the hotel's excellent location not only facilitates their professional needs in Amman but also enhances their overall experience. Alongside its prime location, the hotel is appreciated for its friendly and service-minded staff, adding to the overall positive guest experience. While some point out that certain facilities may be outdated, the consensus remains that the hotel's strategic, central location makes it a highly recommended choice for visitors.

Breakfast

At the Sheraton Amman Al Nabil Hotel, guests frequently praise the breakfast for its excellence and variety. Many described it as the best they have had in Amman, noting a superb selection of dishes that are cooked to perfection. The breakfast has been called a fiesta and the best in town with fantastic, rich and delicious options available. A wide variety includes both traditional and global food species, ensuring there's something for everyone. Guests consistently found the breakfast very good with plenty of options to choose from and remarked on the helpful and amazing staff who contribute to a positive experience. Overall, guests can expect a comprehensive and satisfying breakfast that meets and often exceeds, expectations at this hotel.

Dinner

The dinner at Sheraton Amman Al Nabil Hotel receives high praise for the delicious and excellent quality of its food. Guests particularly appreciate the high quality service and tasty dishes provided by Mr. Malek at the pool's restaurant. Although the food at the poolside is enjoyed, some guests feel the variety could be improved. The Italian restaurant, while offering great tasting food, might benefit from expanding its menu options. In terms of lounge facilities, there are criticisms regarding poor planning and occasional shortages of food and drinks during dinner service. Despite these issues, the overall dining experience is well-regarded for its flavorful and well-prepared offerings.

Rooms

Sheraton Amman Al Nabil Hotel offers rooms that are widely appreciated for their comfort and spaciousness. Many guests highlight how the rooms can comfortably accommodate up to three people and are well-equipped with all necessary amenities. Cleanliness is generally well-maintained with multiple reviews mentioning the rooms being nice and clean. Additionally, connecting rooms with pool views are available for those who prefer this option. However, there are consistent comments regarding the need for renovation and upgrades. Issues such as old furniture, outdated design and worn-out carpets have been noted by several guests. Poor room hygiene was reported on multiple occasions with specific instances like leftover items from previous guests and unclean windows. Despite these drawbacks, the comfortable and spacious nature of the rooms remains a significant positive aspect for many visitors.

Cleanliness

Sheraton Amman Al Nabil Hotel garners mixed reviews regarding its cleanliness. Some guests laud the hotel for its very clean rooms and super cleanliness, noting that the reception staff is friendly and the overall cleanliness of both the rooms and common areas meets a high standard. Numerous visitors mention that the hotel and its rooms are impeccably maintained daily, which contributes to an overall enjoyable stay. However, there are also critical views highlighting significant concerns. Some guests reported finding stained bed sheets, unclean toilets and even other people's hair on the sheets, which detracts from their experience. This inconsistency in cleanliness suggests that while many visitors have positive encounters, there remains room for improvement in maintaining uniform standards across all accommodations.

Staff

The staff at Sheraton Amman Al Nabil Hotel are consistently praised for their exceptional service and professionalism. Guests frequently highlight the team's friendliness, helpfulness and warm demeanor. The reception staff, in particular, are noted for their respectfulness, cheerfulness and willingness to assist. Special mentions of individual staff members, such as Mr. Mahammad Alkayed, reflect the personalized treatment and high level of care provided. The professionalism and efficiency displayed by the employees contribute to a welcoming and comfortable stay. Despite a few occasional criticisms, the majority of reviews emphasize the courteous and supportive nature of the staff, making guests feel well-taken care of throughout their visit.

Pool

Sheraton Amman Al Nabil Hotel boasts an impressive pool area that offers a blend of relaxation and scenic beauty. Guests have consistently praised the pool area for being wonderful, highlighting the amazing views of Amman that it provides. The outdoor pool is notable for its size and cool vibe, making it a perfect spot to unwind. For those who prefer an indoor setting, the hotel also offers an indoor pool, ideal for cooler weather. The pool facilities are described as excellent and the presence of a poolside bar enhances the overall experience. Visitors particularly enjoyed the atmosphere, which is conducive to relaxation. However, it's worth noting that there have been instances when the outdoor pool was closed without prior indication during booking and the pool area sometimes attracts walk-ins who can access it by paying entry tickets.

FAQ

Yes, Sheraton Amman Al Nabil Hotel has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool, Children's Pool, Outdoor Pool.

Yes, a spa is available at Sheraton Amman Al Nabil Hotel.

Yes, Sheraton Amman Al Nabil Hotel welcomes dogs.

Yes, parking facilities are available at Sheraton Amman Al Nabil Hotel.

Yes, Sheraton Amman Al Nabil Hotel has a gym.

Location

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