The Bavaria Sport Hotel is a fantastic choice for travelers seeking a peaceful and picturesque location with excellent proximity to local attractions. The hotel's breakfast is divine with exceptional variety and quality and the restaurant offers above-average options at accessible prices. The rooms are comfortable and cozy with attention to detail and cleanliness. The staff is exceptional, providing courteous and efficient service. The spa and pool areas are perfect for relaxation and rejuvenation with both indoor and outdoor options available. The hotel is family-friendly with well-equipped kids' areas and a variety of activities. The beds are comfortable and the hotel's facilities are sophisticated and luxurious. Overall, guests highly recommend the Bavaria Sport Hotel for its outstanding service, cozy ambiance and unforgettable stay.
Wish Serrano Resort boasts a superb location in the heart of Gramado, making it an ideal base for exploring the city's main attractions. Many guests appreciate the convenience of being within walking distance of downtown, restaurants and popular tourist spots, while also enjoying beautiful views from its hilltop setting. The hotel's central yet peaceful environment, coupled with well-maintained facilities and attentive staff, adds to its appeal.
Breakfast at the resort is often highlighted for its variety, quality and taste with an extensive selection catering to various dietary needs. Freshly prepared items such as tapioca, waffles and eggs made to order enhance the experience, though the area can become crowded and chaotic at peak times. Despite these occasional organizational challenges, the breakfast is widely regarded as exceptional.
The dinner experience receives mixed feedback. While the resort offers multiple dining options and special event dinners that many guests enjoy, some diners find the prices high and the quality inconsistent. Issues with flavor, service speed and impersonal dining rooms suggest room for improvement.
Rooms at the resort are praised for their spaciousness, comfort, cleanliness and large beds. However, some guests report maintenance issues such as outdated bathrooms and poor lighting, along with occasional noise disturbances. The overall comfort and proximity to main attractions still make the accommodations enjoyable for many.
Cleanliness is a strong point for the resort with both rooms and common areas often described as immaculate and well-maintained. The staff's dedication to cleanliness and creating a comfortable atmosphere is frequently commended, though there are sporadic mentions of areas needing better upkeep.
The resort's staff consistently receives high marks for their attentiveness, friendliness and professionalism. Guests highlight the exceptional hospitality and helpfulness, particularly in areas like valet service, children's activities and room service. The staff's efforts significantly enhance the overall guest experience.
WiFi at the resort is reliable in public areas but can be inconsistent in guest rooms. While it generally meets basic needs and supports in-room entertainment well, improvements in coverage and speed would benefit the overall experience.
The spa is a standout feature, garnering rave reviews for its variety of facilities and excellent service. Guests appreciate the well-maintained saunas, thermal pools and relaxation areas, noting the skilled and friendly spa staff. Occasional maintenance closures are noted, but overall, the spa is a highlight of many guests' stays.
The gym receives mixed feedback; it is well-equipped and available 24 hours but could benefit from newer and additional equipment. Despite some maintenance issues, the gym generally enhances the resort's amenities.
The pool areas, featuring indoor, outdoor and thermal pools, are appreciated for their beauty and heating, though they can become crowded during peak seasons. Maintenance and renovation issues occasionally detract from the experience, but the pools are generally well-regarded.
Parking is a notable concern due to its high cost and the extra charges not being included in the room rates. The valet service is professional but sometimes slow and clearer communication about parking fees would improve guest satisfaction.
Finally, Wish Serrano Resort is highly recommended for families, offering excellent facilities and activities for children, including a well-regarded kids' club and baby area. The family-friendly environment and comprehensive programming make it an ideal destination for vacations with children and larger groups. Overall, the resort provides a comfortable, convenient and enjoyable stay for travelers, especially families.
Grande Hotel Canela stands out for its remarkable blend of natural beauty and central accessibility, providing guests with a serene retreat amidst lush greenery and a picturesque lake. Its prime location at the entrance of Canela, just a short walk from downtown and close to attractions like the Stone Cathedral, makes it a perfect base for exploring both Canela and nearby Gramado. Visitors appreciate the tranquil, nature-immersed atmosphere that combines historic charm with modern amenities.
The hotel’s breakfast earns high praise for variety and quality, featuring a comprehensive selection of fruits, breads, cakes and drinks, often enjoyed with lovely views of the gardens or lake. Guests consistently commend the exceptional service and homely feel of the breakfast offerings. Dinner experiences also receive positive feedback for delicious dishes, excellent service and fair pricing, especially during special events. However, there are comments suggesting a need for more menu variety and concerns over occasional slow service.
Rooms at Grande Hotel Canela are generally well-received for their spaciousness, comfort and cleanliness with many offering stunning views from balconies. While modern renovations have been appreciated, some guests noted that older rooms could benefit from updates and better maintenance. Despite occasional issues with sound insulation and dated fixtures, the overall ambiance remains relaxing and cozy.
Cleanliness is a strong suit of the hotel with most areas being well-organized and tidy. The staff at Grande Hotel Canela are frequently highlighted for their exceptional service, friendliness and professional behavior, contributing significantly to a welcoming environment.
When it comes to amenities, the hotel offers mixed experiences. The Wi-Fi is reliable in some areas but inconsistent in others. The gym requires better equipment and maintenance despite some positive aspects like functional training classes. The heated indoor pool is a significant attraction, though it can be crowded at times and may need better upkeep.
The tennis court is viewed variably in terms of maintenance, while the parking facilities are generally convenient, though not without minor challenges regarding covered spots and the availability of spaces.
Grande Hotel Canela excels as a family-friendly destination, offering various activities such as hiking trails, playgrounds and a toylibrary. Families enjoy feeding ducks by the lake and using heated pools and sports courts. The hotel provides a splendid environment for family bonding and larger group activities, making it a highly recommended choice for a memorable and enjoyable stay.