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Summary of reviewsHotel & Restaurant Zum Schwarzen Bären in Andermatt is highly regarded by guests for offering a well-rounded and enjoyable stay. Its prime location in the heart of the quaint town provides easy access to local attractions, including the Gemsstock cable car, making it an excellent choice for ski enthusiasts and those interested in exploring the stunning scenery of the Furka pass. Despite being centrally located, the hotel maintains a peaceful atmosphere, and with a nearby complimentary parking lot, it stands out as a convenient and charming choice for travelers.
Guests frequently commend the breakfast experience, noting the variety and quality of the offerings. Freshly baked bread, plentiful regional specialties, and a cozy ambiance contribute to a gourmet dining experience that is akin to a 5-star meal. The in-house restaurant also receives acclaim for its creative and delicious blend of Italian and Asian cuisines, presented in a warm and welcoming atmosphere with outstanding service.
The hotel's rooms are praised for their blend of comfort and modern design. Spacious, clean, and elegantly furnished, the accommodations offer a tranquil retreat with picturesque views. Cleanliness is a standout feature throughout the hotel, with guests noting the immaculate condition of rooms and bathrooms. The calm environment and attention to detail ensure a comfortable and inviting stay.
Staff at Zum Schwarzen Bären are recognized for their friendliness and helpfulness, with certain team members receiving special mention for exemplary service. Despite occasional remarks about responsiveness, the overall sense of hospitality remains strong, contributing to a welcoming experience.
While the parking facilities require a short walk, guests generally find them useful and accessible, enhancing the hotel's practicality. The beds add to this comfort, often highlighted for their high-quality materials and warmth, further ensuring a relaxing stay.
Overall, Hotel & Restaurant Zum Schwarzen Bären balances luxury with intimacy, thanks to its cozy setting, beautiful decor, and gourmet dining. It provides a well-managed and satisfying experience that appeals to a diverse clientele, from families to couples, making it a favored choice for those visiting Andermatt. Show more
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Categories
Inn near Ski Resorts
Located in the beautiful old town, this hotel offers a cozy and traditional Swiss Alps experience. It's a short walk from the ski lifts and train station, making it a convenient choice for skiers.
Boutique-style Inn
Luxury Inn
Dog Friendly Inn
Inn with Parking
Small Inn
Inn with Tennis Courts
Room Types
Standard Double RoomBright room with solid wooden furniture, a TV with cable channels and views of the surrounding mountains.
Deluxe Double RoomBright room with solid wooden furniture, a TV with cable channels and views of the surrounding mountains.
Junior SuiteProviding free toiletries, this suite includes a private bathroom with a shower and a hairdryer. This suite features a tea and coffee maker, a seating area, flat-screen TV with cable channels, as well as chocolate for guests. The unit offers 2 beds.
Superior Double RoomFeaturing free toiletries, this double room includes a private bathroom with a shower and a hairdryer. This double room has a tea and coffee maker, a seating area, flat-screen TV, as well as chocolate for guests. The unit has 1 bed.
Guest Reviews
8.7
Very Good
Location
Hotel & Restaurant Zum Schwarzen Bären enjoys a prime location that garners praise from guests for its convenience and charm. Nestled in the heart of Andermatt, the hotel is ideally positioned for an enjoyable stay in this quaint town. The central placement ensures easy access to the vibrant village center while maintaining a peaceful atmosphere. Guests appreciate its proximity to the Gemsstock cable car, making it an excellent choice for skiing enthusiasts. Additionally, the hotel is conveniently situated at the start of the Furka pass, perfect for those keen on exploring the stunning surrounding landscapes. The hotel’s location makes it a standout choice for travelers looking to enjoy both the tranquility and the lively ambiance of Andermatt. Furthermore, with a nearby parking lot offering free access just a short walk away, guests find the hotel’s location both practical and endearing.
Breakfast
At Hotel & Restaurant Zum Schwarzen Bären, guests frequently praise the breakfast experience for being both delightful and comprehensive. The offerings are described as very tasty and, in many instances, excellent, leaving a favorable impression. Reviewers appreciate the wide selection available at the breakfast buffet, highlighting the inclusion of freshly baked bread, which is often described as a highlight. Moreover, the breakfast is characterized as very generous and abundant, accommodating various tastes, including regional specialties.
The ambiance in which breakfast is served also receives commendation, with remarks about its cozy atmosphere. Guests find it a perfect match for the gourmet food quality reminiscent of a 5-star dining experience. The breakfast is said to be exceptional, delicious, and plentiful, with an appealing variety of choices, including a selection of teas that complement the meal.
While the breakfast receives predominantly positive feedback, a few remarks note occasional limitations with variety, indicating that on rare occasions, the selection could be small or meager. Nevertheless, these comments are outweighed by the general satisfaction with the fresh ingredients and the prompt replenishment of offerings, ensuring an enjoyable start to the day. Overall, the breakfast at Hotel & Restaurant Zum Schwarzen Bären stands out as a key feature of guests' stays, promising an enjoyable and hearty meal that caters to diverse preferences.
Dinner
Hotel & Restaurant Zum Schwarzen Bären offers an outstanding dining experience that is highly regarded by its guests. The in-house restaurant impresses with its beautifully presented dishes, providing an inventive mix of Italian and Asian cuisines, which diners find to be both unique and special. The dinner menu consistently receives high praise, with many describing the meals as delicious, creative, and extraordinarily enjoyable. Guests also appreciate the welcoming atmosphere and the excellent service provided by the friendly staff. The breakfast buffet is noted for its diverse selection, complementing the overall positive dining experience. This restaurant, with its creative and superbly executed cuisine, stands out as an essential part of the guest experience at the hotel.
Rooms
Nestled in a charming village setting, Hotel & Restaurant Zum Schwarzen Bären offers rooms that effortlessly blend comfort and modern design. Guests consistently praise the spaciousness and cleanliness of the accommodations, highlighting their cozy atmosphere and elegant furnishings. Whether furnished in a mountain style with modern comforts or featuring beautiful high-quality interiors, each room offers a delightful retreat with attention to detail. Many rooms provide picturesque views, amplifying the serene and tranquil ambiance. The hotel’s prime location complements the aesthetic charm, offering easy access while maintaining a quiet and peaceful environment. Recent renovations have elevated the standards, with guests appreciating the modern bathrooms and stylish decor. Ideal for families and couples alike, the rooms are designed to cater to diverse needs, ensuring a pleasant and hassle-free stay.
Beds
Hotel & Restaurant Zum Schwarzen Bären is frequently praised for the comfort and cleanliness of its beds. Many guests highlight the very comfortable and warm beds, often noting the use of high-quality materials in the bedding. Comfortable and very clean rooms contribute to a relaxing stay, with the beds being described as great and very comfy by several visitors. Despite one mention of a sagging mattress, the overall feedback regarding the beds is overwhelmingly positive, emphasizing comfort and cleanliness as standout features.
Cleanliness
Hotel & Restaurant Zum Schwarzen Bären consistently receives high praise for its cleanliness and upkeep, creating a comfortable and inviting atmosphere for guests. Accorded top marks are the spacious and well-maintained rooms that meet high standards of hygiene and style, notably praised for their immaculate condition. The bathrooms are highlighted as particularly clean and stylishly furnished, aligning with a broader narrative of meticulous care throughout the premises.
Guests appreciate the seamless blend of purposefulness and coziness, emphasizing that the hotel is not only clean but also thoughtfully furnished. The quiet, peaceful environment of the hotel complements the spotless rooms, further enhancing the overall experience. Additionally, the courteous and helpful staff contribute significantly to the hotel's welcoming ambiance, reinforcing the quality of service that accompanies the pristine accommodations.
Overall, cleanliness at Zum Schwarzen Bären is described with enthusiasm, and the hotel's dedication to maintaining a clean and cozy environment never goes unnoticed. The commitment to high standards ensures that visitors can enjoy a well-managed stay, making cleanliness a highlight of their experience at the hotel.
Staff
The team at Hotel & Restaurant Zum Schwarzen Bären consistently receives praise for their exemplary service. Guests frequently highlight the staff's friendly and helpful nature, noting that they are not only accommodating but also handle requests with ease. Key members, including Panagiotis, Ariana, and Lily, are often recognized for their outstanding customer service. The small hotel boasts a dedicated managing director known for being particularly helpful and accommodating. With a staff that is empathetic, competent, and charmingly uncomplicated, visitors feel warmly welcomed and well-supported throughout their stay. However, a few reviews mention room for improvement in responsiveness and on-site availability, suggesting that operating hours could be more flexible. Nonetheless, the overall experience is marked by a strong sense of hospitality and efficiency.
Parking
Travelers visiting Hotel & Restaurant Zum Schwarzen Bären can anticipate a convenient parking arrangement, albeit slightly detached from the hotel itself. Several reviews commend the availability of parking, highlighting that while it's not directly adjacent to the property, it remains accessible within a few minutes' walk and often free, presenting a useful addition for guests with their own vehicles. Some guests note that the parking facility is ideally situated, affirming its utility despite the minor distance. While the location may not suit those with limited mobility due to the short walk required, others find it to be a well-thought-out complement to their stay. It's important to be aware that parking spaces do incur extra charges and could be better marked for ease of navigation. Overall, the hotel succeeds in providing viable parking options, albeit with a short walk involved.
Luxury
Hotel & Restaurant Zum Schwarzen Bären is a charming boutique hotel that stands out for its high-end atmosphere and splendid finishing touches. Its small size, with only five rooms nestled in an old chalet, creates a cozy and intimate setting. Guests appreciate the beautiful decor and overall vibe, contributing to a luxurious yet welcoming environment. The restaurant is a highlight, renowned for its five-star gourmet food and plentiful breakfast buffet, earning high recommendations from visitors. Rooms are described as luxurious and generally meet expectations, forming an integral part of the hotel's appealing concept. Overall, guests find everything to be very nice, reflecting a well-crafted and satisfying experience.
No, Hotel & Restaurant Zum Schwarzen Bären doesn't have any pool.
No, a spa isn't available at Hotel & Restaurant Zum Schwarzen Bären.
Yes, Hotel & Restaurant Zum Schwarzen Bären welcomes dogs.
Yes, parking facilities are available at Hotel & Restaurant Zum Schwarzen Bären.
No, Hotel & Restaurant Zum Schwarzen Bären doesn't have a gym.