Andorra Palace
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Summary of reviewsAndorra Palace, nestled in the vibrant heart of Andorra la Vella, is celebrated for its exceptional central location. Positioned on Meritxell Avenue, the hotel allows guests easy access to the city's bustling shopping streets and cultural landmarks. This strategic location is enhanced by the friendly and welcoming staff, who are frequently commended for contributing to a home-away-from-home atmosphere.
Guests appreciate the cleanliness and comfort of the well-located hotel, with rooms that, while reported as slightly outdated, are maintained to a high standard with daily service. The combination of cozy rooms, efficient housekeeping, and modern amenities like a relaxing spa, gym, and pool enriches the experience for visitors looking to unwind after exploring the city.
Breakfast at Andorra Palace receives high praise, noted for its impressive variety and quality, providing a delightful start to the day. Though slightly pricey, guests find the buffet generally fair value for money, and the connected spa is a notable highlight, praised for its cleanliness and range of wellness options. Access to the spa and gym, shared with neighboring hotels, is consistently lauded, offering a comprehensive relaxation experience.
While the dinner service garners mixed feedback due to it being served at a nearby Mercure Hotel and requiring separate drink purchases, the variety and quality often satisfy guests, especially those on short stays. Wi-Fi connectivity at the hotel presents challenges, which is an area noted for needing improvement. Meanwhile, parking is also seen as inconvenient due to location and cost, although some appreciate the available monitored spaces.
Overall, Andorra Palace stands out for its prime location, exceptional staff, and extensive facilities, offering a welcoming stay that combines relaxation, exploration, and convenience, despite some areas for future enhancement.
Categories
Guests appreciate the cleanliness and comfort of the well-located hotel, with rooms that, while reported as slightly outdated, are maintained to a high standard with daily service. The combination of cozy rooms, efficient housekeeping, and modern amenities like a relaxing spa, gym, and pool enriches the experience for visitors looking to unwind after exploring the city.
Breakfast at Andorra Palace receives high praise, noted for its impressive variety and quality, providing a delightful start to the day. Though slightly pricey, guests find the buffet generally fair value for money, and the connected spa is a notable highlight, praised for its cleanliness and range of wellness options. Access to the spa and gym, shared with neighboring hotels, is consistently lauded, offering a comprehensive relaxation experience.
While the dinner service garners mixed feedback due to it being served at a nearby Mercure Hotel and requiring separate drink purchases, the variety and quality often satisfy guests, especially those on short stays. Wi-Fi connectivity at the hotel presents challenges, which is an area noted for needing improvement. Meanwhile, parking is also seen as inconvenient due to location and cost, although some appreciate the available monitored spaces.
Overall, Andorra Palace stands out for its prime location, exceptional staff, and extensive facilities, offering a welcoming stay that combines relaxation, exploration, and convenience, despite some areas for future enhancement.
Hotel near Ski Resorts
Situated on Avenida Meritxell, this hotel is in Andorra la Vella. It offers convenient access to skiing opportunities.
Hotel with Parking
Andorra Palace provides private parking at the adjacent Novotel Andorra. This parking is available on a first-come, first-served basis, offering a nearby solution for guests.
EV charging stations
Hotel with Gym
The hotel offers a health club, an indoor pool, and a sauna. Guests can relax at the full-service spa, where they can enjoy body treatments and facials.
Hotel with EV Charging Stations
Andorra Palace includes an electric vehicle charging station among its facilities. It is listed as a hotel with EV charging capabilities.
3-Star Hotel
This family-friendly hotel offers a full-service spa, a health club, an indoor pool, and a sauna. It is located within a 15-minute walk of Caldea Spa and Pyrenees Andorra Shopping Centre. The hotel offers amenities such as complimentary wireless internet access and concierge services.
Hotel with Indoor Pool
Guests of this hotel have access to indoor pools, a hot tub, sauna, and gym facilities. These wellness amenities are located in the neighboring Hotel Mercure Andorra and are free for guests.
Hotel with Spa
Hotel with Swimming Pool
Indoor Pool
Business Hotel
Guest Reviews
Nestled right in the heart of Andorra la Vella, Andorra Palace boasts an exceptional location that places guests within easy walking distance of the city's bustling shopping streets and vibrant cultural spots. Positioned on Meritxell Avenue, the hotel provides the perfect base for exploring both the old town and the modern commercial areas, making it an ideal choice for travelers keen on experiencing everything this lively city has to offer. The staff at Andorra Palace enhance the experience with their friendly and welcoming demeanor, ensuring that guests feel right at home.
The hotel's strategic location is complemented by convenient facilities, including clean and comfortable rooms, a relaxing spa area, and a sumptuous breakfast that fuels guests for a day full of adventure. Whether planning to skim through duty-free shops, dine at local restaurants, or simply enjoy the picturesque scenery from the city's central park, visitors will find themselves ideally situated to do so. Access to the parking facilities further adds to the convenience, alleviating concerns about vehicle storage in the busy city center.
For those seeking leisure activities after a day of exploration, the hotel offers access to a gym and pool, adding an extra layer of relaxation to the stay. A stay at Andorra Palace means being immersed in the heart of Andorra's charm while enjoying modern amenities and exceptional service, making it a memorable destination for any traveler.
The breakfast experience at Andorra Palace is generally well-received by guests, who praise its quality and variety. Many visitors describe the buffet as complete, with numerous options to suit diverse tastes. Savory and sweet selections abound, creating a delightful start to the day for many. A highlight is its notable abundance, with frequent comments about the impressive choice and tastiness of the offerings.
The breakfast service is provided at a nearby Mercure hotel, which adds a luxurious touch to the experience, offering selections sometimes above typical 3-star standards. While a few guests mention the buffet as being slightly pricey, most consider it a fair value given the quality and selection available. The location also receives positive feedback, adding convenience to the stay with staff and reception service often cited for their friendliness.
There are occasional remarks on areas for improvement, such as variety and pricing, but overall, the breakfast at Andorra Palace is an attractive feature that garners recommendations. Guests appreciate the central location combined with excellent breakfast options, suggesting it as a pleasant and satisfying way to start their day in Andorra.
Andorra Palace offers a diverse buffet dinner experience that has garnered a mix of opinions from its guests. Many visitors praise the extensive variety and quality available at the dinner buffet, highlighting the hearty and delicious options that make dining a satisfying experience. Guests also appreciate the excellent attention from staff during meals, which adds to the overall positive dining atmosphere.
However, it's important to note that dinner is served in another nearby establishment, the Mercure Hotel, which may cause some inconvenience to guests expecting everything in one place. Although the transition between hotels is facilitated by a covered walkway, the separation of dining venues can be a minor drawback. Additionally, drinks are not included in the dinner package and must be purchased separately, a detail that some guests found unclear.
On the other hand, not all guests were pleased with the offerings. Some felt that the dinner buffet lacked variety, especially in terms of meat and fish options, and was not always up to par given the price. Despite these criticisms, guests are generally satisfied with the overall experience, particularly during short stays where the menu variation is less of an issue.
Ultimately, Andorra Palace's dinner service receives a mix of reviews, with notable highlights being the diverse selection and attentive service, balanced by some logistical challenges and variation in menu satisfaction.
Andorra Palace offers a mix of spacious and comfortable rooms that many guests have appreciated for their cleanliness and quiet atmosphere. The rooms are well-equipped and include basic amenities, creating a pleasant stay for guests seeking convenience during their travels. Several rooms showcase lovely views of the street and surrounding mountains, enhancing the overall experience for those who enjoy scenic landscapes from their accommodations.
While guests have praised the rooms' size and tidiness, there is noticeable feedback regarding the hotel’s aging facilities. Many reviews highlight that the rooms and furniture appear outdated, with aspects like carpets and bathroom fittings in need of renovation. Despite the need for modern updates, the rooms are consistently cleaned daily, with fresh towels and soaps provided, which adds to the sense of hospitality and cleanliness.
Although the comfort of the beds and pillows received mixed reviews, the overall atmosphere remains cozy, thanks to the effective heating and good room management. However, certain amenities like a refrigerator and coffee machine might be missing, making the room experience less comprehensive for some guests. Nonetheless, the hotel is positioned in a convenient central location, close to shopping areas, which is a desirable feature for travelers eager to explore Andorra la Vella.
The staff's attention to cleanliness and room maintenance ensures a reliably clean and comfortable setting, although updates to various aspects would likely enhance guest satisfaction even further.
Reviews regarding the beds at Andorra Palace present a mixed picture, with comments that span from highly positive to less favorable. Some guests found the mattresses and bedding to be comfortable and conducive to a good night's sleep, mentioning that their beds were very comfortable. However, a significant number of guests reported the opposite, describing the mattresses as hard, springy, or sagging, which affected their sleep quality. Concerns were also raised about the pillows, often described as excessively soft or thin, leading to requests for additional options that were not fulfilled satisfactorily.
Guests commented on issues such as old or worn-out mattresses that sink in the middle, sometimes making it impossible for two people to sleep comfortably. There were also mentions of unexpected arrangements in terms of bed types, such as rooms with separate small beds being offered despite requests for double beds. Despite these concerns, guests appreciated certain aspects of the room experience, such as the cleanliness and the ample size of the rooms, which contributed to a positive stay overall.
While there is a clear indication that improvements in bed quality and pillow variety could enhance the sleeping experience, the overall cleanliness and facility offerings provide a balanced approach for those staying at Andorra Palace.
Nestled in a prime location ideal for shopping, Andorra Palace is renowned for its exceptional cleanliness and welcoming atmosphere. Guests frequently commend the hotel for its immaculate rooms and facilities, with many highlighting their delight at finding everything spotlessly maintained. The cleanliness of the spa and pool areas also receive notable mentions, offering a serene environment for relaxation. While the hotel itself is described as a bit dated, especially in the bathroom areas, it doesn't overshadow the overall positive experience of staying in a clean and comfortable space. Staff members are consistently praised for their friendliness and warmth, contributing to the hotel's inviting ambiance. Although some minor cleanliness issues are occasionally noted, the hotel's commitment to maintaining a high standard of hygiene and providing excellent service is clear and appreciated by guests.
The Andorra Palace consistently receives high praise for its exceptional staff, who are frequently highlighted as the hotel's standout feature. Guests repeatedly emphasize the friendliness and warmth of the staff, noting their attentive and helpful nature. From the reception team to dining and cleaning staff, the personnel at Andorra Palace exude kindness and professionalism, making guests feel welcomed and well-cared-for throughout their stay. Despite occasional language barriers, the staff manage to create a hospitable atmosphere, providing effective service and going the extra mile to ensure guest satisfaction. Whether it's managing reservations, providing local information, or addressing guest queries, the team demonstrates a high level of dedication and courtesy. Their smiles and welcoming demeanor significantly enhance the overall experience at the hotel, contributing to a pleasant and memorable visit for travelers.
The Wi-Fi service at Andorra Palace consistently emerges as a significant concern among guests. Numerous reviews describe the internet connection as slow, with many struggling to maintain a reliable connection within their rooms. Some guests note that while the Wi-Fi is free, it is often weak and sometimes requires relocating to areas outside of their rooms for a better connection. Despite these challenges, a few reviews mention that the internet service is functional enough for basic use, and there are scattered mentions of decent connectivity in certain parts of the hotel. However, overall, Wi-Fi seems to be an area in need of improvement to enhance guests' experiences.
The Andorra Palace offers guests easy access to a spa that consistently receives high praise for its soothing atmosphere and convenient location. Visitors can enjoy an array of wellness amenities, including a sauna, steam bath, and hot water tubs, all included in the price of their stay. Many guests appreciate the interconnectedness of the gym and spa with neighboring hotels, enhancing the appeal for couples looking to relax after a day of exploring the city.
The spa is noted for its accessibility, allowing guests unlimited use from early morning until evening without additional fees. Its central location, just minutes away from Caldea, makes it an attractive asset for those wanting to unwind post-shopping or hiking trips. The venue’s cozy and clean ambiance further elevates the relaxation experience.
However, the shared nature of the spa among several hotels sometimes leads to crowded conditions, particularly in areas like the Jacuzzi or pool where families with children are present. Nonetheless, many guests find the facilities pleasant and the opportunity for relaxation enjoyable.
In addition to the spa, guests frequently commend the varied and abundant buffet breakfast, noting that this combination of relaxation and culinary satisfaction rounds out a pleasant stay at the Andorra Palace.
Nestled in the heart of Andorra, the Andorra Palace offers guests the convenience of on-site gym facilities that various reviewers have found quite agreeable. The gym, alongside the small spa and pool areas, provides a calming environment for relaxation and fitness, making it a noteworthy feature of the hotel. Guests frequently express appreciation for the inclusion of gym access as part of their stay, which is generally considered an enjoyable bonus. Although some have noted that the gym could benefit from better equipment and maintenance, the overall sentiment is positive, with many highlighting the pleasant quality of the gym and the spa facilities. Despite some equipment concerns, the gym's presence in the hotel adds substantial value, contributing to a well-rounded guest experience with its accessibility and the option to enjoy the neighboring Mercure Hotel’s offerings.
Situated in the heart of Andorra la Vella, Andorra Palace offers a delightful blend of relaxation and leisure through its well-maintained pool and spa facilities. Guests have praised the pleasant ambiance and cleanliness of the pool area, which includes hot tubs, saunas, and a hammam, providing a comprehensive wellness experience. The indoor pool and its surrounding amenities have been deemed good, with visitors relishing the convenience and comfort they offer, especially after a day of exploring the city or shopping. Despite occasional crowding, the pool remains a highlight, offering good views that enhance the overall experience. Guests appreciate the easy access to additional facilities at the adjacent Mercure hotel, which adds value to their stay. The pool area, coupled with complimentary spa access and a decent gym, is seen as a significant attraction, making it thematically perfect for those seeking relaxation within a bustling city environment.
Parking at Andorra Palace presents a mix of challenges and conveniences for guests. The parking is not included in the hotel stay, and it is situated in the nearby Novotel Hotel, offering both monitored and shared spaces with two other hotels. The cost is noted as steep, around 26 euros per night, which aligns with the general pricing trend in Andorra. Despite being well-located, just a short walk from the hotel with in/out privileges, the parking area is often full and requires good maneuvering skills due to cramped spaces. Some guests found it impractical for luggage handling, while others appreciated its utility when spaces were available. Alternative options include paid parking nearby or blue zone options at more economical rates, albeit with availability issues and added walking distances. The absence of electric charging stations adds another layer of inconvenience for those with electric vehicles. Overall, while parking at Andorra Palace is a viable option, it's important for travelers to consider the potential hassle and additional expenses involved.
Located in the heart of Andorra, the Andorra Palace offers an ideal location that many guests appreciate as a central hub for exploring the surrounding area. Despite being a three-star establishment, certain aspects of the hotel exceed expectations, particularly the breakfast, which is served at the nearby Mercury Hotel, delivering a hearty and satisfying start to the day. Visitors also enjoy access to a variety of leisure facilities such as a spa, sauna, heated pool, jacuzzi, and a children's play area, adding value to their stay.
However, the property is in need of significant updates and refurbishment. Reviews consistently highlight issues with outdated decor and furniture and an overall lack of maintenance. Additionally, while guests are warmly welcomed, the quality of the bedding and bathroom facilities fall short of the anticipated three-star standard. The restaurant experience leaves much to be desired, with its offerings compared unfavorably to low-end cafeterias, not matching the cost of dining there.
Overall, Andorra Palace possesses the potential to elevate itself to a higher standing with proper enhancements and renovations. Yet, as it stands, the experience does not always align with its pricing or star rating, making it less competitive compared to other accommodations in the region.
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Location
The hotel's strategic location is complemented by convenient facilities, including clean and comfortable rooms, a relaxing spa area, and a sumptuous breakfast that fuels guests for a day full of adventure. Whether planning to skim through duty-free shops, dine at local restaurants, or simply enjoy the picturesque scenery from the city's central park, visitors will find themselves ideally situated to do so. Access to the parking facilities further adds to the convenience, alleviating concerns about vehicle storage in the busy city center.
For those seeking leisure activities after a day of exploration, the hotel offers access to a gym and pool, adding an extra layer of relaxation to the stay. A stay at Andorra Palace means being immersed in the heart of Andorra's charm while enjoying modern amenities and exceptional service, making it a memorable destination for any traveler.
Breakfast
The breakfast service is provided at a nearby Mercure hotel, which adds a luxurious touch to the experience, offering selections sometimes above typical 3-star standards. While a few guests mention the buffet as being slightly pricey, most consider it a fair value given the quality and selection available. The location also receives positive feedback, adding convenience to the stay with staff and reception service often cited for their friendliness.
There are occasional remarks on areas for improvement, such as variety and pricing, but overall, the breakfast at Andorra Palace is an attractive feature that garners recommendations. Guests appreciate the central location combined with excellent breakfast options, suggesting it as a pleasant and satisfying way to start their day in Andorra.
Dinner
However, it's important to note that dinner is served in another nearby establishment, the Mercure Hotel, which may cause some inconvenience to guests expecting everything in one place. Although the transition between hotels is facilitated by a covered walkway, the separation of dining venues can be a minor drawback. Additionally, drinks are not included in the dinner package and must be purchased separately, a detail that some guests found unclear.
On the other hand, not all guests were pleased with the offerings. Some felt that the dinner buffet lacked variety, especially in terms of meat and fish options, and was not always up to par given the price. Despite these criticisms, guests are generally satisfied with the overall experience, particularly during short stays where the menu variation is less of an issue.
Ultimately, Andorra Palace's dinner service receives a mix of reviews, with notable highlights being the diverse selection and attentive service, balanced by some logistical challenges and variation in menu satisfaction.
Rooms
While guests have praised the rooms' size and tidiness, there is noticeable feedback regarding the hotel’s aging facilities. Many reviews highlight that the rooms and furniture appear outdated, with aspects like carpets and bathroom fittings in need of renovation. Despite the need for modern updates, the rooms are consistently cleaned daily, with fresh towels and soaps provided, which adds to the sense of hospitality and cleanliness.
Although the comfort of the beds and pillows received mixed reviews, the overall atmosphere remains cozy, thanks to the effective heating and good room management. However, certain amenities like a refrigerator and coffee machine might be missing, making the room experience less comprehensive for some guests. Nonetheless, the hotel is positioned in a convenient central location, close to shopping areas, which is a desirable feature for travelers eager to explore Andorra la Vella.
The staff's attention to cleanliness and room maintenance ensures a reliably clean and comfortable setting, although updates to various aspects would likely enhance guest satisfaction even further.
Beds
Guests commented on issues such as old or worn-out mattresses that sink in the middle, sometimes making it impossible for two people to sleep comfortably. There were also mentions of unexpected arrangements in terms of bed types, such as rooms with separate small beds being offered despite requests for double beds. Despite these concerns, guests appreciated certain aspects of the room experience, such as the cleanliness and the ample size of the rooms, which contributed to a positive stay overall.
While there is a clear indication that improvements in bed quality and pillow variety could enhance the sleeping experience, the overall cleanliness and facility offerings provide a balanced approach for those staying at Andorra Palace.
Cleanliness
Staff
Wi-Fi
Spa
The spa is noted for its accessibility, allowing guests unlimited use from early morning until evening without additional fees. Its central location, just minutes away from Caldea, makes it an attractive asset for those wanting to unwind post-shopping or hiking trips. The venue’s cozy and clean ambiance further elevates the relaxation experience.
However, the shared nature of the spa among several hotels sometimes leads to crowded conditions, particularly in areas like the Jacuzzi or pool where families with children are present. Nonetheless, many guests find the facilities pleasant and the opportunity for relaxation enjoyable.
In addition to the spa, guests frequently commend the varied and abundant buffet breakfast, noting that this combination of relaxation and culinary satisfaction rounds out a pleasant stay at the Andorra Palace.
Gym
Pool
Parking
3 Star
However, the property is in need of significant updates and refurbishment. Reviews consistently highlight issues with outdated decor and furniture and an overall lack of maintenance. Additionally, while guests are warmly welcomed, the quality of the bedding and bathroom facilities fall short of the anticipated three-star standard. The restaurant experience leaves much to be desired, with its offerings compared unfavorably to low-end cafeterias, not matching the cost of dining there.
Overall, Andorra Palace possesses the potential to elevate itself to a higher standing with proper enhancements and renovations. Yet, as it stands, the experience does not always align with its pricing or star rating, making it less competitive compared to other accommodations in the region.
Yes, Andorra Palace has pool(s) that belong to one or more of the following categories: Indoor Pool.
Yes, a spa is available at Andorra Palace.
No, Andorra Palace doesn't allow dogs.
Yes, parking facilities are available at Andorra Palace.
Yes, Andorra Palace has a gym.
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