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Summary of reviewsQuality Inn Cherokee garners positive reviews across various aspects, earning accolades particularly for its prime location, breakfast, clean and spacious rooms and exceptional staff.
The hotel's location by a scenic river with views of the surrounding mountains adds to its serene ambiance. Private balconies in many rooms allow guests to enjoy the picturesque scenery and local wildlife. Proximity to Harrah's Casino, downtown Cherokee and Great Smoky Mountains National Park makes it convenient for both relaxation and exploration. Ample parking and a peaceful yet central location enhance the guest experience, making it an ideal spot for repeat visitors.
Guests consistently praise the hearty and delicious breakfast, featuring scrambled eggs, sausage, muffins and biscuits with sausage gravy. Despite some calls for more variety and healthier options, the breakfast remains a highlight with substantial and appealing offerings.
The rooms are noted for their cleanliness, spaciousness and comfort. Many guests appreciate the clean surroundings, tasteful decoration and comfortable beds. Scenic river views and private balconies add a special touch to their stay, although occasional issues with outdated furnishings and maintenance are reported.
Cleanliness is a strong point with the hotel frequently described as spotless and inviting. The housekeeping staff's diligence ensures a tidy environment throughout the property, including the well-maintained pool area. However, minor lapses such as unclean bathrooms are mentioned by some guests.
The professional and friendly staff significantly enhance the guest experience. Front desk and housekeeping teams receive high praise for their courtesy and attentiveness, making guests feel welcomed and accommodated.
WiFi at the hotel is free and generally satisfactory, though inconsistencies with the connection are sometimes reported. The spacious and ample parking adds convenience with secure parking options noted by guests.
Comfortable beds are another highlight with many guests appreciating the soft pillows and blankets. A few reports of discomfort due to firmness or lumpy mattresses exist, but overall, the beds exceed expectations for most visitors.
As a three-star hotel, Quality Inn Cherokee offers a fair level of service and amenities. Despite being slightly dated, it maintains a comfortable and well-kept environment, complemented by a nice outdoor pool. Some guests feel aspects like the food could be improved to stand out more.
Rooms with hot tubs, especially the King Room, receive positive feedback, although maintenance issues like dirty jets are occasionally noted. The accessibility of the hotel is generally good with features like roll-in showers and elevator access catering to guests with mobility needs. However, certain areas still require improvement to be fully handicap-friendly.
In summary, Quality Inn Cherokee stands out for its scenic location, hearty breakfast, clean and spacious rooms, comfortable beds and friendly staff, making it a preferred choice for visitors seeking both comfort and adventure.
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Hotel with Rooms With Jacuzzi / Hot-tub
