Hesperia Andorra
➔
➔
Please select your travel dates to see rates and availability
Info
Summary of reviewsHesperia Andorra receives substantial praise for its superlative location, which places guests within convenient proximity to the heart of Andorra la Vella. The hotel's positioning on Carlemany Avenue offers tranquility while still being steps away from major attractions, including shopping streets, the Caldea spa and numerous dining options. Additionally, the ease of parking and good transport links, particularly the free transfer to nearby ski slopes, make it an ideal base for both leisure and adventure activities.
The breakfast at Hesperia Andorra is generally well-received, lauded for its wide variety and quality. Guests appreciate the generous spread of sweet and savory options with many highlighting specific items such as avocado and fresh fruits. Despite minor criticisms regarding certain items and variety, the breakfast is consistently viewed as a valuable and tasty start to the day.
In terms of dinner, the hotel’s restaurant, particularly the Kronos restaurant, receives mixed feedback. Although many guests praise the delicious and well-prepared dishes, there are comments about menu repetitiveness and high prices. The rooftop terrace with its spectacular views is a noted highlight, contributing to the dining experience. Overall, while some aspects could be improved, the dining experience is generally positive.
Guest rooms at Hesperia Andorra are predominantly praised for their spaciousness and comfort. Many guests appreciate the large, clean rooms with comfortable beds and modern bathrooms. Despite occasional issues with outdated furniture, minor maintenance problems and noise, the overall sentiment remains positive, emphasizing good value for money and the convenience of the central location.
Cleanliness is a standout feature at Hesperia Andorra. The hotel is consistently commended for its immaculate condition, both in individual rooms and public areas. The housekeeping staff are noted for their thoroughness and efficiency, contributing to the high standard of cleanliness across the hotel.
The hotel’s staff is frequently praised for their friendliness, professionalism and helpfulness. Guests appreciate the warm and attentive service with staff often mentioned for their efficiency and problem-solving abilities, as well as their language skills which enhance the welcoming atmosphere.
Hesperia Andorra’s WiFi service is generally well-regarded with many guests commenting on the good speed, reliability and strong coverage throughout the hotel. Occasional mentions of weak or slow connectivity do occur, but the overall experience with the WiFi remains positive.
The spa facilities at Hesperia Andorra offer a mixed experience. Guests enjoy the sauna and pool, particularly appreciating the privatized access and serene views from the rooftop location. However, the small size, occasional closures for maintenance and cold pool water are noted drawbacks. Despite these issues, the clean and well-maintained spa area provides a relaxing retreat for many visitors.
Parking at the hotel presents some challenges and costs with high fees and limited spaces being common concerns. Guests often find the parking spaces small and difficult to navigate. Despite these drawbacks, the availability of on-site parking and EV charging stations are appreciated by many.
Hesperia Andorra is noted for its strong family-friendly environment, frequently seeing repeat visits from families. Special family amenities and a welcoming staff contribute to positive experiences. While there are occasional issues with room size and the condition of cribs, these are generally outweighed by the overall positive feedback.
For skiing enthusiasts, the hotel offers excellent support and convenience, including a free transfer service to surrounding ski resorts, making it an attractive base for those looking to hit the slopes.
In summary, Hesperia Andorra stands out for its prime location, exceptional cleanliness and friendly staff. Minor areas for improvement aside, it provides a comfortable and convenient stay for a wide range of guests.
Categories
The breakfast at Hesperia Andorra is generally well-received, lauded for its wide variety and quality. Guests appreciate the generous spread of sweet and savory options with many highlighting specific items such as avocado and fresh fruits. Despite minor criticisms regarding certain items and variety, the breakfast is consistently viewed as a valuable and tasty start to the day.
In terms of dinner, the hotel’s restaurant, particularly the Kronos restaurant, receives mixed feedback. Although many guests praise the delicious and well-prepared dishes, there are comments about menu repetitiveness and high prices. The rooftop terrace with its spectacular views is a noted highlight, contributing to the dining experience. Overall, while some aspects could be improved, the dining experience is generally positive.
Guest rooms at Hesperia Andorra are predominantly praised for their spaciousness and comfort. Many guests appreciate the large, clean rooms with comfortable beds and modern bathrooms. Despite occasional issues with outdated furniture, minor maintenance problems and noise, the overall sentiment remains positive, emphasizing good value for money and the convenience of the central location.
Cleanliness is a standout feature at Hesperia Andorra. The hotel is consistently commended for its immaculate condition, both in individual rooms and public areas. The housekeeping staff are noted for their thoroughness and efficiency, contributing to the high standard of cleanliness across the hotel.
The hotel’s staff is frequently praised for their friendliness, professionalism and helpfulness. Guests appreciate the warm and attentive service with staff often mentioned for their efficiency and problem-solving abilities, as well as their language skills which enhance the welcoming atmosphere.
Hesperia Andorra’s WiFi service is generally well-regarded with many guests commenting on the good speed, reliability and strong coverage throughout the hotel. Occasional mentions of weak or slow connectivity do occur, but the overall experience with the WiFi remains positive.
The spa facilities at Hesperia Andorra offer a mixed experience. Guests enjoy the sauna and pool, particularly appreciating the privatized access and serene views from the rooftop location. However, the small size, occasional closures for maintenance and cold pool water are noted drawbacks. Despite these issues, the clean and well-maintained spa area provides a relaxing retreat for many visitors.
Parking at the hotel presents some challenges and costs with high fees and limited spaces being common concerns. Guests often find the parking spaces small and difficult to navigate. Despite these drawbacks, the availability of on-site parking and EV charging stations are appreciated by many.
Hesperia Andorra is noted for its strong family-friendly environment, frequently seeing repeat visits from families. Special family amenities and a welcoming staff contribute to positive experiences. While there are occasional issues with room size and the condition of cribs, these are generally outweighed by the overall positive feedback.
For skiing enthusiasts, the hotel offers excellent support and convenience, including a free transfer service to surrounding ski resorts, making it an attractive base for those looking to hit the slopes.
In summary, Hesperia Andorra stands out for its prime location, exceptional cleanliness and friendly staff. Minor areas for improvement aside, it provides a comfortable and convenient stay for a wide range of guests.
Hotel near Ski Resorts
Guests highlight this hotel's good proximity to the ski area and appreciate the available ski shuttle service. It also offers the convenience of purchasing ski passes directly at the hotel.
Business Hotel
This hotel is conveniently located and offers essential amenities. It's suitable for business travelers seeking a practical and comfortable stay.
Hotel with Parking
Hesperia Andorra is listed as a hotel with parking in Escaldes-Engordany.
EV charging stations
Accessible Hotel
Hesperia Andorra offers accessible accommodation for people with disabilities, wheelchair access, and wheelchair-accessible elevators. The entire unit is wheelchair accessible, and upper floors are accessible by elevator.
Hotel with EV Charging Stations
Hesperia Andorra offers convenient parking that includes charging stations for electric vehicles. The charging service is noted as being included in the parking cost.
4-Star Hotel
This hotel provides amenities and services worthy of its rating, including an excellent breakfast. Its location is perfect for short stays and suitable for large groups.
Hotel for Honeymoon
Hotel with Spa
Family Friendly Hotel
Romantic Hotel
Guest Reviews
The guest reviews of Hesperia Andorra highlight its superb location as one of its strongest attributes. Situated conveniently in the center of Andorra la Vella, the hotel is just steps away from the main shopping street, Caldea spa and numerous restaurants and shops. Many guests appreciate its central positioning which allows for easy access to Andorra’s main attractions, making it an ideal base for both leisure and shopping.
The hotel's location on Carlemany Avenue, a prominent pedestrian street, provides a tranquil yet central spot, offering both convenience and peace. Visitors repeatedly mention how everything of interest is within walking distance, eliminating the need for extensive travel to explore the city.
Additionally, the ease of parking and good transport links enhance the experience, particularly for those interested in skiing, as there's a free transfer to nearby slopes. Cleanliness, friendly staff and the overall comfort of the hotel are also frequently noted positively, making it a well-rounded choice for travelers interested in exploring Andorra with ease and comfort.
Overall, Hesperia Andorra's prime location combined with friendly service and clean facilities consistently earns high praise from its guests, confirming it as a strategically and conveniently placed choice for visitors to Andorra la Vella.
Hesperia Andorra’s breakfast offerings have garnered mixed but generally positive feedback. The array of commendations highlights a breakfast experience that impresses with its wide variety and quality. Many guests appreciated the breakfast for its completeness and abundance, noting the range of sweet and savory options available, contributing to a very generous spread. Service received high marks for attentiveness and there were highlights of specific delightful items like avocado and fresh fruits.
Several reviews mentioned that the breakfast was tasty and of good value, particularly pointing out the good quality of products used. Some guests described breakfast as "perfect," "superb," and even "exceptional," praising both the variety and the overall dining experience.
However, there were a few detractors. A number of guests mentioned that some elements, such as scrambled eggs, could be improved. There were also comments about breakfast not meeting the expectations of a four-star facility or being repetitive after a few days. Specific criticisms included issues with cleanliness and food quality, as well as a lack of variety, especially in pastries and sweets.
Some logistical points noted were the breakfast service starting later than some guests preferred and a preference for buffet-style service over the plated service necessitated by COVID-19 precautions.
In conclusion, while there are areas for improvement noted by some guests, the overall sentiment towards Hesperia Andorra's breakfast leans positive with many guests finding it to be a delectable start to their day.
Hesperia Andorra's dining experience receives mixed feedback from guests. Many highlight the hotel's restaurant as excellent, praising the mini versions of meals and the Kronos restaurant for its high quality and diverse dishes. Several reviews commend the delicious and well-cooked dinners, noting the good value for money and fast service. The rooftop terrace restaurant is also appreciated for its spectacular views and enjoyable atmosphere, though some criticize the high prices and limited options.
Guests often find the dinner menu somewhat repetitive and lacking in variety with some expressing disappointment at the quality, especially given the hotel's four-star rating. The set menu, frequently mentioned as small and basic, did not always meet expectations. Additionally, the dinner service is noted as slow with long waits between courses.
The overall customer service at dinner is described as attentive and friendly, though there are instances of mismanaged reservations and occasional confusion with dinner arrangements. Despite some hiccups, many guests have enjoyed their dining experiences, particularly the substantial and flavorful Christmas Eve dinner.
The breakfast and other meals also receive praise for variety and quality, although improvements in menu diversity and faster service are commonly suggested. The hotel's bar and terrace environments offer a pleasant setting, though availability and service times could be better managed. Generally, while there are areas for improvement, Hesperia Andorra provides an enjoyable dining experience for many.
The rooms at Hesperia Andorra present a mix of experiences for guests, predominantly highlighting comfort and spaciousness. Many guests appreciate the large, airy rooms with comfortable beds, great mountain or city views and modern bathrooms. Cleanliness receives frequent commendation with numerous reviewers emphasizing the tidiness and well-maintained spaces. The hotel’s prime location also garners praise, making it easy to navigate the surrounding areas.
Yet, there are areas that could benefit from updates and repairs. Some rooms have been noted as outdated with older furniture and minor maintenance issues such as broken curtains and drainage problems. Noise can also be an issue, particularly for rooms facing busy streets or with insufficient soundproofing. Guests in certain rooms felt the space was smaller than expected and occasional issues with temperature control were mentioned.
Despite these drawbacks, the overall sentiment remains positive with many appreciating the value for money, comfortable bedding and the hotel’s convenient central location. All in all, Hesperia Andorra offers a generally satisfactory stay with potential for enhancements to elevate the guest experience further.
Reviewers of 'Hesperia Andorra' frequently highlight the hotel's beds as a standout feature. Guests consistently describe the beds as large, very comfortable and offering excellent quality. Many reviews mention spacious rooms with big and clean beds, contributing to the overall comfort of the stay. Specific phrases like "king size bed," "super comfortable and big bed," and "extremely comfortable mattress" reinforce the positive sentiment.
However, there are a few mixed remarks. While many found the beds to be cozy, some guests noted issues such as firm or uncomfortable mattresses, separated beds or discrepancies between advertised and provided bed sizes. Despite these occasional critiques, the majority of feedback underscores a restful and pleasant sleeping experience, praising the clean and well-maintained bedding. Overall, the comfort of the beds significantly enhances the appeal of staying at Hesperia Andorra.
Hesperia Andorra has received numerous positive comments about its cleanliness. Guests consistently remark on the hotel's immaculate condition, both in individual rooms and throughout the public areas. The rooms are frequently described as very clean, spacious and comfortably furnished. Notably, the bedding, linens and bathrooms often receive high praise for their spotless state.
The housekeeping staff is regularly commended for their thoroughness and efficiency, maintaining a high level of cleanliness across the hotel. Common areas, including the lobby and dining facilities, are also kept in pristine condition, providing a welcoming environment for visitors.
While the overall feedback is overwhelmingly positive, a few guests have mentioned moments where certain aspects, such as bathrooms or specific corners, could have benefited from more attention to detail. However, these appear to be isolated incidents rather than a reflection of the hotel's usual standards.
In summary, Hesperia Andorra is lauded for its excellent cleanliness, making it a reliable choice for guests seeking a clean and comfortable stay.
Hesperia Andorra boasts a highly commendable reputation for its staff, frequently praised for their kindness, friendliness and professionalism. Reviews consistently highlight the warm and attentive nature of both the reception and restaurant teams, ensuring a consistently high level of service across the board. Guests often mention the staff's efficiency, helpfulness and their ability to solve problems promptly. Language skills are also noted with staff proficient in French and other languages, adding to the welcoming atmosphere. Despite minor criticisms regarding language proficiency and occasional slow service, the overall sentiment remains overwhelmingly positive. Staff members are described as smiling, accommodating and always ready to assist, contributing significantly to the positive experience at Hesperia Andorra.
Hesperia Andorra boasts predominantly positive guest feedback regarding its WiFi service. The internet connection is often described as good, fast, reliable, strong and excellent. Many guests noted that the WiFi worked well throughout the hotel and was free, which added convenience to their stay. The hotel's internet service is commended for being stable and providing good coverage, ensuring that visitors could stay connected with ease. While there are occasional mentions of weak or slow WiFi, the majority of reviews indicate a satisfactory overall experience with the hotel's internet facilities, highlighting its reliability and strength.
Located conveniently within the heart of the city, Hesperia Andorra offers a spa experience that is met with mixed reviews. Guests appreciate the spa, citing the sauna and pool as highlights with some finding the privatized access to these facilities especially enjoyable. The rooftop location of the spa, accompanied by serene views, adds a special touch to the visit, making it a pleasant addition to many stays.
However, the spa area is quite small and sometimes described as basic or outdated. The pool water is often noted as being cold and on several occasions, guests found the spa closed for maintenance or under renovation. Access to the spa requires prior reservation, which can be inconvenient as the system lacks flexibility and availability can be limited, often leading to disappointment.
Despite these challenges, the overall cleanliness and maintenance of the spa win positive feedback. Some guests do find the pricing on the higher side, but there are mentions of a reasonable fee for one-hour usage, which includes a private sauna session that many found wonderful. Although some facilities might not meet expectations in terms of size or variety, the spa's quiet and clean environment, combined with efficient services, provide a relaxing escape, making it worth a visit for those staying at Hesperia Andorra.
When visiting the Hesperia Andorra, guests should be prepared for some challenges and costs associated with parking. While parking is available at the hotel, many have found it to be quite expensive with fees typically around 26 to 29 Euros per night. Despite the availability of secure and convenient parking on-site, the spaces are notably limited and tend to fill up quickly, making advanced booking impossible and often leading to the need to seek alternative options.
Some guests appreciated the benefit of having on-site parking for the convenience and tranquility it provides, but others noted that the parking spaces are quite small and can be tricky to navigate, particularly with larger vehicles. For those unable to secure a spot at the hotel, nearby public parking options exist and may be slightly cheaper, though still often considered pricey by many travelers.
The garage itself, while offering amenities such as EV charging, is described as compact and more suitable for smaller vehicles. The expense associated with parking at the hotel is frequently mentioned as a downside with several guests feeling that the fee is excessive for the service provided.
In summary, while the hotel does offer parking facilities, the associated costs and logistical challenges mean that guests might need to weigh convenience against expense and plan accordingly for their vehicle during their stay.
Hesperia Andorra offers convenient parking that includes charging stations for electric vehicles, making it a favorable choice for eco-conscious travelers. Guests appreciated that the charging service was included in the parking cost, ensuring no additional expenses. There is some variation in feedback with references to the presence of EV charging stations as well as occasional mentions of their absence. For those who used the facilities, the charging experience was noted to be quick and efficient, adding to the hotel's appeal for guests traveling with electric vehicles.
Hesperia Andorra stands out as a strong choice for families seeking a convenient and comfortable stay. The hotel frequently sees repeat visits from families, underscoring its appeal and consistency in providing positive experiences. Guests appreciate the family-oriented atmosphere and the availability of family rooms, cribs and other child-friendly amenities. The staff delivers top-notch customer service, often praised for their welcoming and family-friendly approach.
Families have particularly enjoyed the special amenities like the pool designated for private family use. The hotel's ski-related facilities also contribute to a pleasant week of family skiing. While there are occasional criticisms regarding room size and the condition of cribs, these issues seem to be outweighed by the overall positive feedback.
Despite a few drawbacks such as the lack of a ramp for strollers and some cramped rooms, Hesperia Andorra successfully accommodates the needs of families. The hotel could benefit from adding features like a game room for children to further enhance its family appeal. Overall, Hesperia Andorra is well-regarded as a comfortable, family-friendly hotel with dedicated service, making it a good option for families planning a stay in Andorra.
For those in search of a perfect skiing destination, Hesperia Andorra offers an exceptional base to explore the surrounding ski resorts. Guests praise the excellent support for skiing with highlights including a free and efficient transfer service to Encamp, making access to the slopes remarkably convenient. The hotel's private ski storage room and free ski lockers add to the comfort and ease, ensuring equipment is stored securely.
The ski rental services and deals available through the hotel are an added bonus, simplifying the planning process for your trip. Many have commended the wide range of exceptional ski areas nearby, ideal for both seasoned skiers and beginners. The private pool and good spa facilities provide a relaxing treat after a vigorous day on the slopes.
In terms of location, guests consistently noted the hotel's perfect proximity to the ski area with many emphasizing its suitability for skiing and mountain walking. The ski shuttle service is well-regarded, enhancing the convenience for skiers aiming to maximize their time on the snow.
Aside from skiing, Hesperia Andorra stands out for its friendly and proactive staff, who contribute significantly to the overall positive experience. The opportunity to purchase ski passes directly from the hotel further simplifies the stay. Evenings can be spent exploring local restaurants, offering a nice conclusion to an exhilarating day of skiing.
Overall, Hesperia Andorra receives high marks from skiing enthusiasts for its strategic location, excellent facilities and top-notch customer service, making it an ideal choice for a memorable ski holiday.
Hesperia Andorra receives mixed reviews regarding its four-star rating, facilities and services. Some guests highlight that the hotel provides amenities and services worthy of its four-star status, including an excellent breakfast, quality amenities and a very decent overall experience. The location is also praised, making it perfect for a few days' stay and suitable for large groups.
However, there's a notable number of guests who feel that the hotel falls short of what is expected from a four-star establishment. Several reviews mention that the rooms and bathrooms are outdated, the breakfast service does not correspond to four-star standards and attention to detail is lacking. There are comments about the high price not matching the perceived quality with some suggesting the hotel deserves a three-star rating instead.
Despite these critiques, some guests still found their experience exceptional, particularly noting the hotel's outstanding amenities and well-maintained common facilities. Overall, while Hesperia Andorra offers aspects that align with four-star expectations, there are areas that seem to require improvement to fully meet this rating consistently.
Hesperia Andorra emerges as a reliable choice for business travelers looking for comfort and efficiency. The facilities are notably tailored to business needs with a working space in the hotel lobby and good business services including meeting rooms and a business center. This makes it an excellent spot for business meetings and short stays. Despite some mentions of less comprehensive business infrastructure, the hotel stands out with its proactive and friendly staff, enhancing the overall experience. The good dining room space and a well-equipped area for smaller meetings add to the hotel's charm for corporate travelers. With a convenient location complimented by accessible basic business services, Hesperia Andorra promises a comfortable stay for those on business trips.
The Hesperia Andorra hotel has received mixed reviews concerning its accessibility for guests with disabilities. Many guests noted that the hotel is generally good for people with disabilities with accessible facilities and a ramp at the entrance. The hotel’s location is praised for being well-situated near a central shopping street and Caldea, making it easily accessible to various attractions and amenities.
Parking, including handicapped parking, is available and generally accessible from the hotel. Public parking is also highlighted as being easy to access. Cleanliness and general upkeep are praised, ensuring a comfortable stay.
However, some issues have been noted. There are reports of a lack of ramps at the reception entrance and challenges with access ramps or shower plates. Some guests found that accessibility facilities were limited and there was a lack of accessible parking close by. The main entrance does not cater well to wheelchair or stroller access, which could pose difficulties for guests with reduced mobility.
Overall, while the hotel offers a decent level of accessibility and a convenient, central location, certain areas could benefit from improvements to better assist guests with specific needs.
Hesperia Andorra emerges as a prime destination for honeymooners, consistently praised for providing an excellent honeymoon experience. Guests frequently highlight the hotel's ideal setting, making it a perfect choice for newlyweds seeking a romantic getaway. The views and ambiance contribute to its charm with many couples finding the surroundings perfect for relaxed, chilled-out evenings.
The hotel offers a dedicated honeymoon package that seems to meet, if not exceed, expectations, enhancing the romantic experience. Visitors commend the unique surprises that come with the package, adding special touches to their stay. The hotel's bar is noted for its lovely, romantic atmosphere, making it an ideal spot for intimate moments.
While a few mentions indicated a need for better bed arrangements, these minor details did not overshadow the overwhelmingly positive reviews. Couples looking for a wonderful, romantic escape find Hesperia Andorra an ideal choice with many expressing a desire to repeat their visit.
Hesperia Andorra seems to be an ideal destination for a romantic escape, offering an excellent atmosphere for couples looking to enjoy their time together. This hotel provides romantic dining options, particularly highlighted by dinners served with an extra touch in the lobby. The rooftop terrace offers fantastic views, creating a perfect setting for a romantic evening. Couples can expect a big and very comfortable bed, enhancing the overall cozy experience.
The location of the hotel adds to its romance with tranquil surroundings, while spots like Caldea further add to its charm. Couples have appreciated the extra large, exterior rooms that offer stunning views of the scenery, contributing to the romantic and honeymoon-friendly vibe. The calm and quiet environment makes for a pleasant stay with recommendations coming in for its romantic nature. The rooftop terrace, in particular, stands out as a fantastic place for couples to enjoy together.
In summary, Hesperia Andorra seems perfectly tailor-made for couples, providing a nice atmosphere and the perfect backdrop for a romantic getaway.
Location Show Map
Location
The hotel's location on Carlemany Avenue, a prominent pedestrian street, provides a tranquil yet central spot, offering both convenience and peace. Visitors repeatedly mention how everything of interest is within walking distance, eliminating the need for extensive travel to explore the city.
Additionally, the ease of parking and good transport links enhance the experience, particularly for those interested in skiing, as there's a free transfer to nearby slopes. Cleanliness, friendly staff and the overall comfort of the hotel are also frequently noted positively, making it a well-rounded choice for travelers interested in exploring Andorra with ease and comfort.
Overall, Hesperia Andorra's prime location combined with friendly service and clean facilities consistently earns high praise from its guests, confirming it as a strategically and conveniently placed choice for visitors to Andorra la Vella.
Breakfast
Several reviews mentioned that the breakfast was tasty and of good value, particularly pointing out the good quality of products used. Some guests described breakfast as "perfect," "superb," and even "exceptional," praising both the variety and the overall dining experience.
However, there were a few detractors. A number of guests mentioned that some elements, such as scrambled eggs, could be improved. There were also comments about breakfast not meeting the expectations of a four-star facility or being repetitive after a few days. Specific criticisms included issues with cleanliness and food quality, as well as a lack of variety, especially in pastries and sweets.
Some logistical points noted were the breakfast service starting later than some guests preferred and a preference for buffet-style service over the plated service necessitated by COVID-19 precautions.
In conclusion, while there are areas for improvement noted by some guests, the overall sentiment towards Hesperia Andorra's breakfast leans positive with many guests finding it to be a delectable start to their day.
Dinner
Guests often find the dinner menu somewhat repetitive and lacking in variety with some expressing disappointment at the quality, especially given the hotel's four-star rating. The set menu, frequently mentioned as small and basic, did not always meet expectations. Additionally, the dinner service is noted as slow with long waits between courses.
The overall customer service at dinner is described as attentive and friendly, though there are instances of mismanaged reservations and occasional confusion with dinner arrangements. Despite some hiccups, many guests have enjoyed their dining experiences, particularly the substantial and flavorful Christmas Eve dinner.
The breakfast and other meals also receive praise for variety and quality, although improvements in menu diversity and faster service are commonly suggested. The hotel's bar and terrace environments offer a pleasant setting, though availability and service times could be better managed. Generally, while there are areas for improvement, Hesperia Andorra provides an enjoyable dining experience for many.
Rooms
Yet, there are areas that could benefit from updates and repairs. Some rooms have been noted as outdated with older furniture and minor maintenance issues such as broken curtains and drainage problems. Noise can also be an issue, particularly for rooms facing busy streets or with insufficient soundproofing. Guests in certain rooms felt the space was smaller than expected and occasional issues with temperature control were mentioned.
Despite these drawbacks, the overall sentiment remains positive with many appreciating the value for money, comfortable bedding and the hotel’s convenient central location. All in all, Hesperia Andorra offers a generally satisfactory stay with potential for enhancements to elevate the guest experience further.
Beds
However, there are a few mixed remarks. While many found the beds to be cozy, some guests noted issues such as firm or uncomfortable mattresses, separated beds or discrepancies between advertised and provided bed sizes. Despite these occasional critiques, the majority of feedback underscores a restful and pleasant sleeping experience, praising the clean and well-maintained bedding. Overall, the comfort of the beds significantly enhances the appeal of staying at Hesperia Andorra.
Cleanliness
The housekeeping staff is regularly commended for their thoroughness and efficiency, maintaining a high level of cleanliness across the hotel. Common areas, including the lobby and dining facilities, are also kept in pristine condition, providing a welcoming environment for visitors.
While the overall feedback is overwhelmingly positive, a few guests have mentioned moments where certain aspects, such as bathrooms or specific corners, could have benefited from more attention to detail. However, these appear to be isolated incidents rather than a reflection of the hotel's usual standards.
In summary, Hesperia Andorra is lauded for its excellent cleanliness, making it a reliable choice for guests seeking a clean and comfortable stay.
Staff
Wi-Fi
Spa
However, the spa area is quite small and sometimes described as basic or outdated. The pool water is often noted as being cold and on several occasions, guests found the spa closed for maintenance or under renovation. Access to the spa requires prior reservation, which can be inconvenient as the system lacks flexibility and availability can be limited, often leading to disappointment.
Despite these challenges, the overall cleanliness and maintenance of the spa win positive feedback. Some guests do find the pricing on the higher side, but there are mentions of a reasonable fee for one-hour usage, which includes a private sauna session that many found wonderful. Although some facilities might not meet expectations in terms of size or variety, the spa's quiet and clean environment, combined with efficient services, provide a relaxing escape, making it worth a visit for those staying at Hesperia Andorra.
Parking
Some guests appreciated the benefit of having on-site parking for the convenience and tranquility it provides, but others noted that the parking spaces are quite small and can be tricky to navigate, particularly with larger vehicles. For those unable to secure a spot at the hotel, nearby public parking options exist and may be slightly cheaper, though still often considered pricey by many travelers.
The garage itself, while offering amenities such as EV charging, is described as compact and more suitable for smaller vehicles. The expense associated with parking at the hotel is frequently mentioned as a downside with several guests feeling that the fee is excessive for the service provided.
In summary, while the hotel does offer parking facilities, the associated costs and logistical challenges mean that guests might need to weigh convenience against expense and plan accordingly for their vehicle during their stay.
EV charging stations
Family
Families have particularly enjoyed the special amenities like the pool designated for private family use. The hotel's ski-related facilities also contribute to a pleasant week of family skiing. While there are occasional criticisms regarding room size and the condition of cribs, these issues seem to be outweighed by the overall positive feedback.
Despite a few drawbacks such as the lack of a ramp for strollers and some cramped rooms, Hesperia Andorra successfully accommodates the needs of families. The hotel could benefit from adding features like a game room for children to further enhance its family appeal. Overall, Hesperia Andorra is well-regarded as a comfortable, family-friendly hotel with dedicated service, making it a good option for families planning a stay in Andorra.
Ski
The ski rental services and deals available through the hotel are an added bonus, simplifying the planning process for your trip. Many have commended the wide range of exceptional ski areas nearby, ideal for both seasoned skiers and beginners. The private pool and good spa facilities provide a relaxing treat after a vigorous day on the slopes.
In terms of location, guests consistently noted the hotel's perfect proximity to the ski area with many emphasizing its suitability for skiing and mountain walking. The ski shuttle service is well-regarded, enhancing the convenience for skiers aiming to maximize their time on the snow.
Aside from skiing, Hesperia Andorra stands out for its friendly and proactive staff, who contribute significantly to the overall positive experience. The opportunity to purchase ski passes directly from the hotel further simplifies the stay. Evenings can be spent exploring local restaurants, offering a nice conclusion to an exhilarating day of skiing.
Overall, Hesperia Andorra receives high marks from skiing enthusiasts for its strategic location, excellent facilities and top-notch customer service, making it an ideal choice for a memorable ski holiday.
4 Star
However, there's a notable number of guests who feel that the hotel falls short of what is expected from a four-star establishment. Several reviews mention that the rooms and bathrooms are outdated, the breakfast service does not correspond to four-star standards and attention to detail is lacking. There are comments about the high price not matching the perceived quality with some suggesting the hotel deserves a three-star rating instead.
Despite these critiques, some guests still found their experience exceptional, particularly noting the hotel's outstanding amenities and well-maintained common facilities. Overall, while Hesperia Andorra offers aspects that align with four-star expectations, there are areas that seem to require improvement to fully meet this rating consistently.
Business
Accessible
Parking, including handicapped parking, is available and generally accessible from the hotel. Public parking is also highlighted as being easy to access. Cleanliness and general upkeep are praised, ensuring a comfortable stay.
However, some issues have been noted. There are reports of a lack of ramps at the reception entrance and challenges with access ramps or shower plates. Some guests found that accessibility facilities were limited and there was a lack of accessible parking close by. The main entrance does not cater well to wheelchair or stroller access, which could pose difficulties for guests with reduced mobility.
Overall, while the hotel offers a decent level of accessibility and a convenient, central location, certain areas could benefit from improvements to better assist guests with specific needs.
Honeymoon
The hotel offers a dedicated honeymoon package that seems to meet, if not exceed, expectations, enhancing the romantic experience. Visitors commend the unique surprises that come with the package, adding special touches to their stay. The hotel's bar is noted for its lovely, romantic atmosphere, making it an ideal spot for intimate moments.
While a few mentions indicated a need for better bed arrangements, these minor details did not overshadow the overwhelmingly positive reviews. Couples looking for a wonderful, romantic escape find Hesperia Andorra an ideal choice with many expressing a desire to repeat their visit.
Romantic
The location of the hotel adds to its romance with tranquil surroundings, while spots like Caldea further add to its charm. Couples have appreciated the extra large, exterior rooms that offer stunning views of the scenery, contributing to the romantic and honeymoon-friendly vibe. The calm and quiet environment makes for a pleasant stay with recommendations coming in for its romantic nature. The rooftop terrace, in particular, stands out as a fantastic place for couples to enjoy together.
In summary, Hesperia Andorra seems perfectly tailor-made for couples, providing a nice atmosphere and the perfect backdrop for a romantic getaway.
No, Hesperia Andorra doesn't have any pool.
Yes, a spa is available at Hesperia Andorra.
No, Hesperia Andorra doesn't allow dogs.
Yes, parking facilities are available at Hesperia Andorra.
No, Hesperia Andorra doesn't have a gym.
Location Show Map
More Options
