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Summary of reviewsHôtel Suzane, located in the heart of the city, has become a popular choice for both leisure and business travelers due to its strategic location close to the train station and major city attractions. Guests appreciate its accessibility to local restaurants, shops, and public transportation, making it an ideal base for exploring Angers. The hotel's proximity does result in some noise, but many visitors still commend the overall cleanliness, friendly staff, and value for money.
A highlight of the guest experience is the breakfast, which is often described as generous and varied. The quality of offerings, particularly the bread and coffee, is praised, and the service provided by the staff adds to a pleasant start to the day. The breakfast room's atmosphere and the use of organic products further enhance this experience, despite minor observations regarding space and the cost.
Rooms at Hôtel Suzane are noted for their modern decor, cleanliness, and comfort. While some mention less favorable bedding in a few instances, the overall impression remains positive. The rooms, varying from snug to spacious, accommodate different preferences, and families find the larger rooms particularly welcoming. The bathrooms, although compact, are intelligently designed.
Cleanliness is a standout feature, with guests frequently highlighting the hotel's immaculate environment. This, combined with the newly renovated interiors, creates a serene atmosphere that matches online representations. The staff's dedication to maintaining these standards is evident and contributes to the hotel's welcoming ambiance.
The hotel staff receive high praise for their friendliness, attentiveness, and professionalism. Guests consistently note the warm and accommodating nature of the team, which greatly enhances the overall experience.
While the hotel's wifi service has received mixed reviews, with some guests encountering connectivity issues, the overall sentiment towards Hôtel Suzane is positive. Its comfort, cleanliness, welcoming atmosphere, and particularly its convenient location make it a favored choice among travelers to Angers, despite areas where improvements could be made, such as wifi connectivity and certain room amenities. Show more
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Dog Friendly Hotel
This hotel is pet-friendly.
3-Star Hotel
Located across from the train station, this hotel offers a perfect location for travelers. It features clean, recently renovated rooms with blackout curtains, and friendly staff, making it a convenient and comfortable choice.
Family Friendly Hotel
Room Types
Comfort Double RoomThis double room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 1 bed.
Compact Single RoomThis single room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 1 bed.
Comfort Quadruple RoomThis quadruple room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 2 beds.
Cosy Double RoomThis double room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 1 bed.
Guest Reviews
8.0
Very Good
Location
Nestled in the heart of the city, Hôtel Suzane boasts an ideal location that appeals to both leisure and business travelers. Conveniently situated just steps from the train station, guests find it exceptionally easy to arrive and depart, making it a perfect choice for those relying on train travel. The hotel's proximity to the city center allows guests to explore local restaurants, shops, and major attractions, such as the castle and other key landmarks, all within a comfortable walking distance. With easy access to public transportation hubs, visitors appreciate the hotel's strategic positioning, which blends accessibility with the enchanting charm of Angers. While some reviews mention noise due to its central placement, many guests highlight the combination of cleanliness, friendly staff, and value for money, which enhances the overall experience. For those seeking a seamless and convenient stay in Angers, Hôtel Suzane’s location truly stands out.
Breakfast
At Hôtel Suzane, breakfast is often highlighted as a standout feature by guests, offering a generous and varied spread that is both hearty and complete. Guests particularly appreciate the quality of the bread, including an excellent baguette, and the pleasant selection of coffee. The breakfast buffet, which includes both savory and sweet options alongside fresh fruits, generally meets and sometimes exceeds expectations with its wide array of choices.
The service at breakfast is frequently commended for being very good and accommodating, with friendly staff contributing to a pleasant dining experience. Although the breakfast room is described as somewhat small, the atmosphere at the front of the hotel adds to the enjoyment. However, there have been some mentions of minor drawbacks, such as the price being perceived as a bit high for what is offered and occasional issues with hot items being served cold.
Despite these points, the overall impression of the breakfast at Hôtel Suzane is positive, with numerous visitors describing it as excellent, varied, and a great way to start the day. The breakfast is served until 10:30 AM on Sundays, ensuring that guests have ample time to enjoy the offerings. The use of organic products and the consistent restocking of items further enhance the experience, making it a highlight of the stay for many.
Rooms
Hôtel Suzane presents a blend of charm and practicality with a range of rooms that suit different tastes and preferences. A standout feature of this hotel is its prime location, particularly advantageous for those arriving by train, offering a magnificent view of the train station. Many guests appreciate the modern decor and cleanliness, with rooms being tidied daily. Comfort is key, with several reviews highlighting comfortable and clean rooms, though some mention the bedding as being less ideal. Despite different room sizes, from snug to spacious, many found the accommodations functional and well-appointed.
The bathrooms, while often described as small or cramped, are cleverly designed to maximize the limited space. Families find the larger family rooms particularly appealing, and the hotel's overall quiet atmosphere adds to a relaxing stay. The recently renovated interiors offer a fresh and modern flair, complemented by the warm welcome from the staff. Breakfast is generally well-received, noted for its quality, though there have been occasional shortages during weekends.
Overall, Hôtel Suzane offers a comfortable stay with rooms that vary in size but consistently deliver in cleanliness and functionality, making it a fitting choice for both brief stopovers and more extended stays.
Beds
Hôtel Suzane is gaining praise for its emphasis on comfort, particularly when it comes to its bedding. Guests have consistently noted how the beds elevate their stay, describing them as comfortable, ultra-comfortable, and of good quality. Many have appreciated the pleasant surprise of slipping into cozy beds after a day of exploring. Rooms are often highlighted for their overall comfort, which is complemented by soundproofing that ensures a peaceful night's sleep. While some feedback mentions minor drawbacks such as small pillows, mattresses with dips, and slightly worn-out bedding, these do not overshadow the generally positive impression of the sleeping arrangements. Overall, the hotel's efforts in offering a relaxing environment are apparent, with most guests finding their accommodations favorable for a restful visit.
Cleanliness
Hôtel Suzane shines brightly in the realm of cleanliness, consistently winning praises from its guests for its spotless environment. Visitors commend the immaculate rooms, which embody a blend of comfort and simplicity, enhancing the overall guest experience. The hotel is newly renovated, adding a modern touch to its design, which pairs beautifully with its cleanliness, creating a serene atmosphere. The well-decorated interiors are not only appealing but are maintained to the highest standards, with rooms that match their online photos in accuracy and cleanliness.
The dedication of the staff to cleanliness does not go unnoticed as guests frequently highlight their goodwill and meticulous care in maintaining this standard. The hotel premises are cleaned daily with impressive diligence, often described as impeccable. In addition to its cleanliness, the establishment offers comfortable bedding, ensuring restful nights in quiet, well-located surroundings.
While some minor issues regarding sound insulation and bathroom maintenance are noted, the overall sentiment remains positive. The hotel’s welcoming ambiance, powered by its friendly staff, adds to its charm, making Hôtel Suzane a reputed choice for travelers seeking a clean and comfortable stay close to the city's main attractions.
Staff
Guests of Hôtel Suzane consistently highlight the exemplary qualities of the staff, citing their friendliness, attentiveness, and professionalism. From a warm welcome upon arrival to the end of their stay, visitors experience a genuinely caring and helpful team. The staff is described as being not only friendly and approachable but also keen on providing clear and straightforward assistance, making guests feel comfortable and at ease. They are noted for being extremely accommodating and solution-oriented, readily available to address any needs or concerns. Throughout their stay, guests appreciate the staff's warmth, consistent smiles, and genuine kindness, which contribute significantly to the overall welcoming atmosphere of the hotel. In this vibrant setting, visitors find a pleasant and well-coordinated team that enhances their experience with thoughtful service and personal touches.
Wi-Fi
At Hôtel Suzane, guests have experienced varying levels of satisfaction with the hotel's wifi service. Some guests encountered challenges such as network problems and difficulty connecting to the internet, noting that the wifi did not work well or at all in certain instances. Others mentioned that the wifi code was not readily provided, which added to the inconvenience. Despite these issues, some guests found a good wifi reception, particularly in rooms on higher floors like the third floor. However, overall, feedback indicates a need for improvement in the wifi service to enhance the guest experience.
Family
Hôtel Suzane offers an excellent option for families, boasting spacious and comfortable family rooms that are perfect for accommodating groups with children. Guests commend the availability of two large double beds, ideal for families or friends staying together. The hotel provides a welcoming atmosphere with its friendly staff, ensuring a pleasant experience for family stays. Located conveniently in the city center, guests appreciate the ease of access to local attractions and amenities. The hotel's thoughtful room configurations and decor contribute to a memorable and comfortable visit for families visiting the area.
3 Star
Hôtel Suzane is a newly established budget hotel boasting a prime location, conveniently situated near the train station and just a short walk from the city center of Angers. Guests often highlight its excellent value for money, particularly in comparison to other options within the area. Despite the praises for its cost-effectiveness, some visitors feel the price per night is on the higher side given the overall experience they received.
The hotel appears to be undergoing renovations, as noted by a few reviews pointing to its somewhat outdated building and equipment, such as the elevator. These aspects have led some guests to question its classification as a three-star accommodation. Additionally, there have been concerns about room amenities, including non-working bedside lights and a lack of kettles, which tend to be expected in rooms of similar-rated hotels.
Overall, while there are areas for improvement, Hôtel Suzane offers a strategic location and noteworthy affordability for travelers visiting Angers.
No, Hôtel Suzane doesn't have any pool.
No, a spa isn't available at Hôtel Suzane.
Yes, Hôtel Suzane welcomes dogs.
No, parking facilities aren't available at Hôtel Suzane.