Mercure Angoulême Hôtel de France
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Summary of reviewsMercure Angoulême Hôtel de France is well-regarded for its prime location in the heart of Angoulême's historic center, offering easy access to the old town, market and various cafés and restaurants. The hotel's picturesque setting, coupled with modern amenities and secure parking, makes it ideal for both relaxation and sightseeing.
The breakfast at the hotel is frequently praised for its quality, variety and hospitality. Guests enjoy an extensive and diverse buffet that caters to all preferences, served in a pleasant environment with the option for outdoor dining. Despite minor complaints about pricing, the breakfast is considered a highlight by most visitors.
The hotel's restaurant also receives commendations for its cozy ambiance, excellent service and high-quality cuisine. While some find the meals a bit pricey or overly complex, the general consensus is positive with many guests appreciating the inviting atmosphere and well-prepared dishes.
Rooms at the hotel are mostly seen as spacious, comfortable and clean with many guests highlighting the modern interiors and good lighting. Comfortable beds and well-equipped rooms add to the comfort. However, some reviews note that certain rooms are outdated with small bathrooms and basic amenities not meeting four-star expectations. Issues like soundproofing and dated decor have also been mentioned.
Cleanliness generally meets guest expectations, particularly in the bathrooms and common areas, but there are occasional reports of superficial cleaning with dust and mold noted by some visitors.
The hotel staff is frequently highlighted for their exceptional service, friendliness and efficiency. From the reception to the cleaning personnel, the staff's attentive and kind nature significantly enhances the guest experience.
The Wi-Fi service is reliable and generally meets guest needs, despite occasional connectivity issues. The on-site secure parking is appreciated for its convenience, although some caution is advised for larger vehicles.
Mercure Angoulême Hôtel de France is found to be family-friendly, offering spacious rooms and a lovely courtyard and park, making it suited for family events. The comfort of the beds, praised for their quality and comfort, also contributes to a pleasant stay.
While the hotel enjoys a reputation for many positive attributes, there are mixed reviews regarding its four-star rating. Some guests feel that areas such as room modernization and overall facilities need improvements to better align with the expected standards of the Mercure brand. Nonetheless, the hotel's blend of historic charm and central location makes it a favorable choice for many travelers.
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The breakfast at the hotel is frequently praised for its quality, variety and hospitality. Guests enjoy an extensive and diverse buffet that caters to all preferences, served in a pleasant environment with the option for outdoor dining. Despite minor complaints about pricing, the breakfast is considered a highlight by most visitors.
The hotel's restaurant also receives commendations for its cozy ambiance, excellent service and high-quality cuisine. While some find the meals a bit pricey or overly complex, the general consensus is positive with many guests appreciating the inviting atmosphere and well-prepared dishes.
Rooms at the hotel are mostly seen as spacious, comfortable and clean with many guests highlighting the modern interiors and good lighting. Comfortable beds and well-equipped rooms add to the comfort. However, some reviews note that certain rooms are outdated with small bathrooms and basic amenities not meeting four-star expectations. Issues like soundproofing and dated decor have also been mentioned.
Cleanliness generally meets guest expectations, particularly in the bathrooms and common areas, but there are occasional reports of superficial cleaning with dust and mold noted by some visitors.
The hotel staff is frequently highlighted for their exceptional service, friendliness and efficiency. From the reception to the cleaning personnel, the staff's attentive and kind nature significantly enhances the guest experience.
The Wi-Fi service is reliable and generally meets guest needs, despite occasional connectivity issues. The on-site secure parking is appreciated for its convenience, although some caution is advised for larger vehicles.
Mercure Angoulême Hôtel de France is found to be family-friendly, offering spacious rooms and a lovely courtyard and park, making it suited for family events. The comfort of the beds, praised for their quality and comfort, also contributes to a pleasant stay.
While the hotel enjoys a reputation for many positive attributes, there are mixed reviews regarding its four-star rating. Some guests feel that areas such as room modernization and overall facilities need improvements to better align with the expected standards of the Mercure brand. Nonetheless, the hotel's blend of historic charm and central location makes it a favorable choice for many travelers.
Family Friendly Hotel
This hotel offers family-friendly amenities and is located in a historic building with a garden. It has a fitness center and a restaurant, making it suitable for both parents and children.
Dog Friendly Hotel
This hotel allows dogs and cats. It provides amenities such as a garden, and laundry facilities. The hotel's central location in Angoulême is convenient for exploring the city with your pet.
Business Hotel
This 4-star hotel is centrally located and offers 9 meeting rooms with 970 sq m of event space. It provides essential business amenities, including a business center, room service, a restaurant, a fitness center, a bar, and laundry services.
Hotel with Parking
Situated in Angoulême, this hotel combines historic charm with modern amenities, including parking facilities. Its central location and comfortable accommodations make it a convenient choice for business and leisure travelers.
Accessible Hotel
Located in the heart of Angoulême, this hotel in a 19th-century building offers accessible service and has 3 rooms accessible to people in wheelchairs. These rooms feature walk-in showers with seats and grab bars, and toilets with space and grab bars.
4-Star Hotel
Located in the heart of Angoulême, this hotel combines portraits of King François I with designer decor. It offers 600 sqm of function spaces and a 1,500 sqm private garden with panoramic views. The hotel also features a fitness room, a lounge bar, and a restaurant with a leafy terrace.
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Romantic Hotel
Hotel with Gym
Guest Reviews
Mercure Angoulême Hôtel de France boasts an exceptional location in the charming town of Angoulême, placing guests right in the heart of the historic center. The hotel is superbly situated near the old town, making it a perfect starting point for exploring the city's historic sites and vibrant market. Guests repeatedly highlight the convenience and centrality of the hotel's position with easy access to numerous cafés, restaurants and amenities.
The hotel's proximity to the city center is often praised, offering a quiet yet prime spot for both relaxation and sightseeing. The combination of a central location and secure parking adds to the overall convenience for guests. The hotel's picturesque setting, coupled with its modern amenities and quality service, ensures a comfortable and enjoyable stay.
Whether visiting for a family event or a leisurely getaway, the central position of Mercure Angoulême Hôtel de France makes it an ideal choice. Guests appreciate the blend of historic charm and modern comfort, all within a stone’s throw from the main attractions of Angoulême.
The breakfast at Mercure Angoulême Hôtel de France receives high praise for its quality, variety and overall experience. Guests consistently describe it as excellent, very good and generously stocked with fresh and local products. The buffet is noted for being extensive and diverse, offering both sweet and savory options that cater to a wide range of preferences. Many visitors appreciate the completeness of the breakfast, highlighting the ample selection and quality of items.
The atmosphere of the breakfast setting also contributes positively with mentions of a pleasant environment and even the option for outdoor dining. The service provided by the staff is frequently commended for being hospitable, kind and efficient, enhancing the overall dining experience.
Despite the overwhelmingly positive feedback, some guests feel that the breakfast is a bit expensive with a few even describing it as overpriced. There are occasional mentions of certain items not meeting expectations, such as croissants not being fresh or the spread lacking variety for its price point. Nonetheless, the general consensus remains that the breakfast is a definite highlight, particularly praising the bountiful and varied buffet that offers a delightful start to the day.
Nestled in the charming Mercure Angoulême Hôtel de France, the hotel restaurant garners praise for its cozy ambiance and high-quality food. Diners have the option of enjoying their meals indoors or on the pleasant terrace. Reviewers consistently highlight the excellent service and superb cuisine, making dinner a delightful experience. While a few found the meals to be on the expensive side or felt the complexity of the dishes could be simplified, the general consensus is overwhelmingly positive. The restaurant is appreciated not only for its tasteful and well-priced offerings but also for its friendly staff and inviting atmosphere. Despite occasional slow service during the evening meal, many guests commend the restaurant for its very good and sometimes even excellent dining options.
The rooms at Mercure Angoulême Hôtel de France have garnered praise primarily for their size, comfort and cleanliness. Guests appreciated the spaciousness, modernity and good lighting in many of the rooms. The hotel also boasts a convenient city-center location which many found advantageous. Comfort is a frequently mentioned positive with many reviews highlighting comfortable beds and well-equipped interiors. The views from the rooms are another noted highlight, adding to the overall pleasant experience.
However, some rooms did not meet the expectations of a 4-star hotel, described as outdated and in need of refurbishment. Issues like narrow bathrooms, small room sizes and basic amenities were occasionally mentioned. Additionally, a few guests reported dissatisfaction with the soundproofing and some dated aspects of the room decor, contributing to a mixed impression of the hotel’s accommodation.
Overall, while cleanliness, comfort and location are strong points for Mercure Angoulême Hôtel de France, there are areas like room modernization and sound insulation that could use improvement to meet the expectations of all guests.
The reviews for the beds at Mercure Angoulême Hôtel de France highlight the exceptional comfort of the bedding with many guests praising the very comfortable beds and quality bedding. The firmness of the mattresses has generally been well-received, although there were a few mentions of a hard mattress and an instance where two single mattresses were joined by an uncomfortable piece of material. Despite these minor issues, guests consistently noted the overall comfort, including children's satisfaction with the fold-out couch. The bedding's comfort and good quality were recurrent themes, although one guest mentioned the bed was not firm enough for their liking. Additionally, a few reviews pointed to issues with cleanliness and maintenance, such as a poorly made bed and a hair found on the nightstand. Overall, the bedding at Mercure Angoulême Hôtel de France has been positively reviewed, contributing significantly to a comfortable stay.
The cleanliness of 'Mercure Angoulême Hôtel de France' presents a mixed picture based on guest reviews. While many patrons commend the hotel for its very clean rooms and generally impeccable facilities, there are notable detractors. Guests often praise the hotel as very nice and clean, ideally located and appreciate the impressive cleanliness of the bathrooms and corridor toilets.
However, dissatisfaction emerges in several reviews pointing out superficial cleaning practices. Instances of dust accumulation, overlooked spots and instances of soiled sheets have been noted by some visitors. Specific complaints highlight issues like dirty carpets, mold in the bathrooms and occasional limescale in the toilet bowls. The cleanliness of the restrooms has also been an area of concern for some guests.
In summary, while 'Mercure Angoulême Hôtel de France' generally maintains a high standard of cleanliness which many guests appreciate, there are sporadic concerns and areas needing improvement to ensure consistency.
Visitors to Mercure Angoulême Hôtel de France often highlight the hotel’s exceptional staff. The reception and bar teams are consistently praised for their helpfulness, efficiency and friendliness. Guests feel welcomed by the kind and professional manner of the entire staff, from front desk to cleaning personnel, all of whom exhibit a rare and attentive kindness.
It's clear that the staff play a significant role in enhancing the overall experience, offering a warm welcome and maintaining a pleasant, friendly atmosphere throughout the hotel. Even in situations where the restaurant was busy, the helpful nature of the staff still stood out. The staff's courteous and discreet service further enhances the comfortable setting provided by the hotel's nice decor and atmosphere.
Overall, the team at Mercure Angoulême Hôtel de France is recognized for their dedication to excellent service, making guests' stays pleasant and memorable.
Mercure Angoulême Hôtel de France boasts a generally positive reputation for its Wi-Fi service. Guests frequently highlight the good wireless connection, appreciating its reliability. However, while the majority report satisfactory internet access, there are occasional mentions of significantly poor connectivity. Despite these isolated issues, the overall sentiment towards the hotel's Wi-Fi remains favorable.
The parking situation at Mercure Angoulême Hôtel de France receives overall positive feedback from guests. The hotel offers a secure, convenient underground car park directly beneath the building, seen as a significant advantage. Despite the fact that parking is paid and costs approximately 12 euros per night, guests appreciate the ease of access and the added security of the facility. The private parking space is frequently mentioned as a useful amenity, making the logistics of staying at the hotel more manageable. However, caution is advised for guests with larger cars, as the garage may be a bit tight. Overall, the parking service at this hotel is considered very convenient and highly valued by its guests.
Mercure Angoulême Hôtel de France has received favorable feedback for being a great place to stay, particularly for families. The hotel offers spacious family rooms and the option of adjoining rooms, which is convenient for guests with children. The staff are noted for their friendliness and efficiency, making the stay even more enjoyable. Located in an ideal spot, the hotel boasts a beautiful interior courtyard, a lovely dining room and a nice park with a stunning view of the Charente plain. While the children’s menu does not offer discounts, the overall ambiance and amenities make it a pleasant destination for family events.
Mercure Angoulême Hôtel de France has received mixed reviews regarding its four-star rating and overall facilities. Guests frequently note that the hotel does not meet the expected standards associated with the Mercure brand. Concerns are raised about the outdated state of the rooms, which are described as needing a refresh to align with a four-star rating. Similarly, the breakfast offerings and cleanliness fall short of what is typically expected at this level of hospitality. Moreover, some visitors feel the hotel appears to rely on its classical, grand appearance to attract corporate events, but this does not compensate for the apparent lack of modernization. There are instances where rooms were not prepared on time, further reflecting operational shortcomings.
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Location
The hotel's proximity to the city center is often praised, offering a quiet yet prime spot for both relaxation and sightseeing. The combination of a central location and secure parking adds to the overall convenience for guests. The hotel's picturesque setting, coupled with its modern amenities and quality service, ensures a comfortable and enjoyable stay.
Whether visiting for a family event or a leisurely getaway, the central position of Mercure Angoulême Hôtel de France makes it an ideal choice. Guests appreciate the blend of historic charm and modern comfort, all within a stone’s throw from the main attractions of Angoulême.
Breakfast
The atmosphere of the breakfast setting also contributes positively with mentions of a pleasant environment and even the option for outdoor dining. The service provided by the staff is frequently commended for being hospitable, kind and efficient, enhancing the overall dining experience.
Despite the overwhelmingly positive feedback, some guests feel that the breakfast is a bit expensive with a few even describing it as overpriced. There are occasional mentions of certain items not meeting expectations, such as croissants not being fresh or the spread lacking variety for its price point. Nonetheless, the general consensus remains that the breakfast is a definite highlight, particularly praising the bountiful and varied buffet that offers a delightful start to the day.
Dinner
Rooms
However, some rooms did not meet the expectations of a 4-star hotel, described as outdated and in need of refurbishment. Issues like narrow bathrooms, small room sizes and basic amenities were occasionally mentioned. Additionally, a few guests reported dissatisfaction with the soundproofing and some dated aspects of the room decor, contributing to a mixed impression of the hotel’s accommodation.
Overall, while cleanliness, comfort and location are strong points for Mercure Angoulême Hôtel de France, there are areas like room modernization and sound insulation that could use improvement to meet the expectations of all guests.
Beds
Cleanliness
However, dissatisfaction emerges in several reviews pointing out superficial cleaning practices. Instances of dust accumulation, overlooked spots and instances of soiled sheets have been noted by some visitors. Specific complaints highlight issues like dirty carpets, mold in the bathrooms and occasional limescale in the toilet bowls. The cleanliness of the restrooms has also been an area of concern for some guests.
In summary, while 'Mercure Angoulême Hôtel de France' generally maintains a high standard of cleanliness which many guests appreciate, there are sporadic concerns and areas needing improvement to ensure consistency.
Staff
It's clear that the staff play a significant role in enhancing the overall experience, offering a warm welcome and maintaining a pleasant, friendly atmosphere throughout the hotel. Even in situations where the restaurant was busy, the helpful nature of the staff still stood out. The staff's courteous and discreet service further enhances the comfortable setting provided by the hotel's nice decor and atmosphere.
Overall, the team at Mercure Angoulême Hôtel de France is recognized for their dedication to excellent service, making guests' stays pleasant and memorable.
Wi-Fi
Parking
Family
4 Star
No, Mercure Angoulême Hôtel de France doesn't have any pool.
No, a spa isn't available at Mercure Angoulême Hôtel de France.
Yes, Mercure Angoulême Hôtel de France welcomes dogs.
Yes, parking facilities are available at Mercure Angoulême Hôtel de France.
Yes, Mercure Angoulême Hôtel de France has a gym.
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