Sure Hotel by Best Western Angouleme

Angouleme 45.66048200, 0.16183900 , 2 Rue Du Gond (Show on Map)
7.5
Good


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Summary of reviewsSure Hotel by Best Western Angouleme garners largely positive reviews, particularly for its tranquil and conveniently accessible location near the Charente River. Visitors enjoy picturesque riverside walks and proximity to attractions such as the Comic Strip Museum, while being just a pleasant walk away from the charming city center. The location, while slightly on the outskirts, provides a quiet retreat with good connectivity for travelers heading to various destinations.

The hotel impresses with its clean and spacious rooms that are well-suited for both families and solo travelers. Guests highlight the modern, recently renovated accommodations and large, comfortable beds contributing to restful stays. The family rooms receive particular praise for their ample space and suitability for family dynamics. Cleanliness is a standout feature, with consistently spotless rooms and well-maintained facilities creating a comfortable environment.

The warm and welcoming staff are frequently mentioned for their exceptional service, with guests appreciating their friendliness and professionalism. The attentive and competent nature of the staff enhances the overall experience, providing a familial atmosphere and ensuring guests feel well-cared for.

Breakfast at the hotel is well-received, with guests enjoying a generous and varied buffet in a pleasant setting. Although there are occasional mentions of shortages during peak hours, the good value and quality are commonly appreciated. The pleasant dining environment is further enhanced by the friendly and welcoming breakfast staff.

Despite some mixed experiences with Wi-Fi connectivity and parking availability, the hotel's offerings are generally satisfactory for its three-star classification. The presence of free and nearby parking is valued, despite limited spaces. When it comes to bedding, comfort levels are generally high, though preferences for mattress firmness vary among guests.

Overall, Sure Hotel by Best Western Angouleme offers practical and comfortable accommodations ideal for travelers seeking convenience and hospitality without excessive luxury. The combination of location, cleanliness, friendly service, and comfortable rooms makes it an appealing choice for visitors to Angouleme.
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Family Friendly Hotel
This hotel is popular with families and offers family rooms. Each room includes a TV and free WiFi.

Dog Friendly Hotel
This hotel allows pets with restrictions, for a fee of 5 EUR per night. It is located on the banks of the Charente River, with a leafy patio. It offers a gym and seminar room.

Business Hotel
Located near the train station, this hotel features a seminar room, gym, and offers audio/visual equipment and video conferencing facilities. Rooms include a desk/work area and high-speed internet access.

Hotel with Parking
This hotel offers free private parking on site. It is a 3-star hotel with a gym, shared lounge, and terrace. The hotel is located near the train station and city center.

Accessible Hotel
This hotel offers comprehensive accessibility features including wheelchair accessibility, accessible parking, and an elevator. Specific room adaptations mentioned are raised toilets with grab bars, safety bars in the shower, walk-in showers, and extra wide doors in bathrooms.

Hotel with Gym
The hotel includes a gym equipped with weightlifting equipment, a rowing machine, a stationary bike, and a treadmill. Other amenities include a seminar room and a leafy patio.

3-Star Hotel
This hotel provides a satisfactory experience with essential amenities. It's situated within a reasonable distance from the city center, offering a balance between accessibility and a quieter environment.

Cheap Hotel

Room Types
Family Room with One Double Bed and Two Single Beds - Connecting Room/Non-Smoking Featuring free toiletries, this family room includes a private bathroom with a bath or a shower and a hairdryer. This family room has a carpeted floor, heating and a flat-screen TV with satellite channels. The unit has 3 beds.

Standard Double Room - Non-Smoking Providing free toiletries, this double room includes a private bathroom with a bath or a shower and a hairdryer. This double room features a carpeted floor, heating and a flat-screen TV with satellite channels. The unit offers 1 bed.

Standard Twin Room - Non-Smoking Offering free toiletries, this twin room includes a private bathroom with a bath or a shower and a hairdryer. This twin room has a carpeted floor, heating and a flat-screen TV with satellite channels. The unit has 2 beds.

Standard Triple Room - Non-Smoking Offering free toiletries, this triple room includes a private bathroom with a bath or a shower and a hairdryer. This triple room features a carpeted floor, heating and a flat-screen TV with satellite channels. The unit offers 3 beds.

Superior King Room - Non-Smoking Providing free toiletries, this double room includes a private bathroom with a bath or a shower and a hairdryer. The double room provides a coffee machine, a sofa, a carpeted floor, heating and a flat-screen TV with satellite channels. The unit offers 1 bed.

Guest Reviews
7.5
Good
Location
The Sure Hotel by Best Western Angouleme is nestled in a location that offers both tranquility and accessibility, making it a good choice for those visiting the area. Situated near the Charente River, guests can enjoy picturesque walks by the riverside and explore nearby attractions like the Comic Strip Museum. The hotel is also conveniently placed near a park for leisurely strolls. While the hotel is not centrally located, it strikes a balance by being within walking distance of the beautiful city center, about 1.2 to 2 kilometers away—perfect for those who enjoy a pleasant 30-minute walk. Although positioned on the edge of town, the hotel is easily accessible and located close to various travel routes, making it convenient for those driving through or those heading to destinations like Spain. The quiet environment, combined with the proximity to essential amenities and a local restaurant, provides a comfortable stay, albeit slightly removed from the hustle and bustle of the old town. Despite the occasional noise from a nearby roundabout, the hotel's location just outside the main town area offers a calm retreat with the advantage of easy access to cultural sites, the city center, and notable events like the Francophone festival.

Breakfast
'Sure Hotel by Best Western Angouleme' provides a predominantly positive breakfast experience that leaves guests satisfied with both the quality and variety. The venue is noted for its very good breakfast offerings in a pleasant setting, including the option to dine in a flowered courtyard or a nicely decorated room. A generous and hearty breakfast is frequently mentioned, featuring a varied buffet that is well-stocked and refreshed with fresh products. Guests appreciate the reasonable pricing and excellent value for money. However, some reviews indicate a need for improvement in terms of the variety and availability of items, with occasional shortages noted, especially with bread and pastries during peak hours. While the absence of hot food, apart from toast, and a slightly late breakfast start time may be areas for enhancement, the overall impression is positive, aided by friendly and welcoming staff that enhance the breakfast atmosphere.

Rooms
Sure Hotel by Best Western Angouleme offers guests comfortable and spacious accommodations, well-suited for families and solo travelers alike. The rooms are consistently described as clean, spacious, and functional, providing all the necessary amenities for a pleasant stay. Large beds and new furnishings contribute to the room's comfort, ensuring a restful night.

Guests appreciate the modern touches, including recently renovated bathrooms and well-thought-out decor, lending a welcoming atmosphere to their stay. The cleanliness of both the rooms and the hotel itself stands out, adding to the overall experience. Many guests have noted the spaciousness of the family rooms, highlighting their suitability for groups of three or more.

The hotel’s setting near the water offers a pleasant environment, although some reviews have mentioned noise due to the roadside location. Nevertheless, the rooms are well-insulated, ensuring a peaceful stay despite external factors.

Overall, the Sure Hotel by Best Western Angouleme combines practical accommodations with friendly service, making it a convenient choice for travelers stopping in Angoulême, with its proximity to the river and recent renovations enhancing the experience.

Beds
Sure Hotel by Best Western Angouleme offers a range of bedding experiences according to guest reviews. Many visitors have praised the hotel for its clean and comfortable rooms, often highlighting the bedding as a positive aspect of their stay. With comments referring to the beds as very comfortable, spacious, and equipped with good and impeccable bedding, it's clear that a section of guests appreciates the quality provided.

However, preferences for mattress firmness vary, with some guests noting that the mattresses tend to be on the softer side, where you might sink in. While this aspect suits some visitors, others found it less accommodating to their needs, noting preferences for firmer options. Additionally, comments mentioned the king-size option as a plus, although the standard bed size may be considered too small for two people by some.

While reviews indicate overall good comfort regarding bedding, a few guests suggested that the comfort level could be reviewed to better match diverse expectations, especially concerning mattress firmness and pillow hardness. Despite these varied preferences, the overall sentiment towards bedding at the hotel remains positive for those seeking a generally comfortable resting experience.

Cleanliness
Travelers who have stayed at the Sure Hotel by Best Western Angouleme consistently praise the establishment for its remarkable cleanliness. Guests frequently highlight the spotless condition of the rooms, showers, and bathrooms, contributing to a high level of comfort during their stay. The hotel is noted for being well-maintained and recently renovated, offering guests both spacious and functionally furnished accommodations. Clean, comfortable bedding further enhances the overall experience. Visitors appreciate the quiet and charming atmosphere, as well as the friendly and welcoming staff who contribute to a pleasant stay. The hotel’s convenient location, paired with its cleanliness and comfort, makes it an appealing choice for many travelers. Despite occasional minor drawbacks, such as odors in some rooms, the overwhelming positive feedback focuses on the impeccable cleanliness standards upheld by the hotel.

Staff
At Sure Hotel by Best Western Angouleme, guests consistently praise the hotel staff for their exceptional service and welcoming demeanor. Visitors note the warm and friendly reception received at arrival, marking it as a standout feature of their stay. Staff members are described as kind, attentive, and always ready to assist with any requests, from providing restaurant recommendations to organizing city tours. The professionalism and courtesy shown by the reception team, particularly the smiling hostesses, leave a significant impression on guests.

The hotel's staff is consistently acknowledged for their helpfulness and availability, despite occasional mentions of them being less present at times. Nonetheless, the overall reception and service are lauded for their warmth and friendliness. Guests appreciate the seamless communication prior to their arrival and the ease of check-in.

In addition to their friendliness, the staff is recognized for being competent and accommodating, ensuring nothing is too much trouble for their guests. The attentive nature of the owners and reception team creates a familial atmosphere, enriching the guest experience. Ultimately, guests find comfort in the professionalism, responsiveness, and genuine warmth exhibited by the Sure Hotel by Best Western Angouleme staff, making for a highly favorable impression.

Wi-Fi
At Sure Hotel by Best Western Angoulême, guest experiences with the Wi-Fi can be quite varied. While some visitors find the Wi-Fi functional and fast, others encounter issues with connectivity, particularly in the guest rooms where coverage may be weak or non-existent. Communication regarding the stay is commendable, and guests appreciate effective information sharing. However, the Wi-Fi's reliability leaves room for improvement, as it's described by some as practically useless, with service primarily effective on the first floor. There are instances of guests unable to use the Wi-Fi or television, and a few remark that no Wi-Fi code was provided. For those intending to work online during their stay, the inconsistent internet service may pose a challenge. Overall, while some guests have smooth experiences with the Wi-Fi, others face notable difficulties.

Parking
Visitors to the Sure Hotel by Best Western Angouleme often find parking to be a bit of a mixed experience. On the positive side, there is some free parking available, and guests appreciate the option of parking right at the hotel or behind it. However, the parking area is quite small and often fully occupied, making it essential to arrive with a little bit of luck on your side to snag a spot. For those unable to find a space on the hotel premises, alternative parking options are accessible around the hotel, including a larger lot conveniently located opposite the property. While the convenience of having available parking is undeniable, the limited spaces and lack of security might be a concern for some travelers. Despite these challenges, the presence of free and nearby parking remains a noteworthy benefit for guests visiting this clean and comfortable hotel.

Family
Sure Hotel by Best Western Angouleme has gained positive reviews for its suitability for families, particularly when it comes to accommodating children. The hotel offers spacious family rooms that guests find extraordinary, with connecting rooms that are perfect for managing family dynamics. Parents traveling with multiple children appreciate the comfortable and clean environment, as well as the comfortable bedding that ensures a good night's sleep. The family-oriented atmosphere is heightened by a friendly and welcoming staff, making it an ideal choice for family trips. The provision of a full breakfast is another noted advantage, adding to the overall comfort and convenience of a stay. Guests are also pleased with the quiet setting of the hotel, ensuring a peaceful retreat for families and even their pets.

3 Star
Sure Hotel by Best Western Angouleme, despite its three-star classification, seems to offer a practical experience for travelers seeking a straightforward overnight stay. Guests have highlighted its merit as a functional stopover, suggesting it fulfills basic expectations of comfort and convenience without boasting extensive luxury. This practical approach aligns with a decent quality-price ratio, which several visitors have found satisfactory for a brief stay. However, the establishment's star rating has been a point of contention, as some guests feel it does not fully match typical three-star standards or services offered. The pricing has also raised concerns, with a few guests questioning the value relative to the service provided. While it may serve its purpose for those not seeking extensive amenities, the hotel's star classification is suggested to need reassessment for better clarity on its offerings.


No, Sure Hotel by Best Western Angouleme doesn't have any pool.

No, a spa isn't available at Sure Hotel by Best Western Angouleme.

Yes, Sure Hotel by Best Western Angouleme welcomes dogs.

Yes, parking facilities are available at Sure Hotel by Best Western Angouleme.

Yes, Sure Hotel by Best Western Angouleme has a gym.

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