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Grand Sera Hotel

Ankara , Anafartalar Mahallesi Denizciler Caddesi No:16 Ulus (Show on Map)

8.4

Very Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsGrand Sera Hotel in Ankara, Turkey, is celebrated for its outstanding location, sitting comfortably in the historic Ulus area. Guests appreciate its proximity to key attractions like the Museum of Anatolian Civilizations, Ankara Castle, and Genclik Park, all within a short walk. The central positioning allows for easy exploration of museums, historical sites, and the lively Old Town, as well as convenient access to the main train station and bus stops, enhancing its appeal for sightseers and business travelers alike.

The hotel's breakfast offerings are a major highlight, frequently described as excellent and delightful. Guests enjoy a rich and varied buffet that caters to all palates, contributing positively to their overall experience. The high-quality food and friendly, attentive staff elevate the breakfast to a memorable part of the stay.

Accommodations at Grand Sera Hotel are praised for their comfort and cleanliness. The rooms are spacious, well-appointed, and provide beautiful views of the city, with notable landmarks visible from many windows. Modern conveniences like a refrigerator, wardrobe, and tea/coffee facilities are appreciated, along with cozy beds and well-functioning showers. Minor complaints regarding a tobacco scent do not overshadow the overall impression of cleanliness and brightness, supported by consistent maintenance.

Service at Grand Sera Hotel is exemplary, with staff frequently recognized for their friendliness and helpfulness. While some language barriers are noted, the staff's sincerity and cheerful demeanor ensure positive interactions, going beyond expectations to accommodate guest needs. Their commitment to exceptional service makes a significant positive impact on visitors.

The hotel offers variable WiFi experiences, with some guests reporting excellent connectivity and speed, while others encounter issues in certain areas and during specific times. Despite these inconsistencies, those accessing better connections find the service satisfactory.

Finally, the beds at Grand Sera Hotel receive high praise for their comfort, with king-size options adding to the restful experience. Guests frequently mention the beds as a highlight, promoting a good night's sleep and a satisfying stay. Overall, Grand Sera Hotel is highly regarded for its location, service, and comfort, making it a preferred choice for travelers in Ankara.
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Categories

Boutique-style Hotel

Family Friendly Hotel

Business Hotel

Accessible Hotel

Room Types

Standard Double Room Providing free toiletries, this double room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The air-conditioned double room provides a flat-screen TV with satellite channels, a wardrobe, an electric kettle, a carpeted floor as well as city views. The unit offers 1 bed.

Standard Double or Twin Room This air-conditioned twin/double room is comprised of a flat-screen TV with satellite channels, a private bathroom as well as a balcony with city views. The unit has 2 beds.

Standard Single Room This air-conditioned single room is comprised of a flat-screen TV with satellite channels, a private bathroom as well as a balcony with city views. The unit has 1 bed.

Family Room Providing free toiletries, this family room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The air-conditioned family room provides a flat-screen TV with satellite channels, a wardrobe, an electric kettle, a carpeted floor as well as city views. The unit offers 2 beds.

About Grand Sera Hotel

License: 2022-6-0089

Guest Reviews

8.4

Very Good

Location

Grand Sera Hotel in Ankara, Turkey, receives high praise for its exceptional location. Nestled in the historic Ulus area, the hotel is a convenient base for exploring the city's many attractions. Guests appreciate its proximity to the Museum of Anatolian Civilizations, Ankara Castle, and Genclik Park, all within walking distance. The central location provides easy access on foot to various museums, historical sites, and the bustling Old Town, making it ideal for sightseeing. Visitors also find it convenient for reaching the main train station and various bus stops, ensuring excellent connectivity within the city. Despite a minor note about not being on the main street, the hotel's position in the city center is repeatedly described as perfect, fantastic, and excellent, contributing to its perceived value for guests.

Breakfast

At the Grand Sera Hotel, the breakfast experience stands out as a major highlight for guests, often described as excellent and scrumptious. Visitors consistently praise the buffet's rich and varied selection, noting the fresh and high-quality food on offer each morning. The breakfast spread includes a diverse array of dishes, ensuring there is something to suit every palate and making it a memorable part of the stay. While a few guests found the selection somewhat monotonous over time, the overall consensus is that the breakfast is abundant and delicious, contributing significantly to the hotel’s appeal. Coupled with attentive and friendly staff, it’s no surprise that the breakfast at Grand Sera Hotel receives such glowing reviews and is frequently regarded as the best among the places visited by travelers.

Rooms

The rooms at the Grand Sera Hotel receive high marks for their comfort, cleanliness, and spaciousness. Guests are consistently impressed with the ample room sizes, describing them as large and well-appointed. Many rooms offer stunning vistas of the city, including views of local landmarks like the mosque and park, providing guests with a picturesque backdrop during their stay.

The rooms are well-equipped, featuring conveniences such as a refrigerator, a wardrobe, and facilities to make tea or coffee. The presence of a cozy and comfortable bed is frequently noted, enhancing the guest's overall relaxation. Additionally, the showers are praised for providing hot water with good pressure, a small yet appreciated detail.

While the rooms are generally praised for their cleanliness and comfort, a few reviews note a lingering tobacco scent, which some guests found less than ideal. Nevertheless, the overall impression is that the rooms are hygienic, bright, and well-maintained. Guests appreciate the attention to cleanliness, with some mentioning daily sterilization.

Overall, the combination of spacious, clean, and well-equipped rooms with beautiful city views makes the Grand Sera Hotel's accommodations a notable choice for travelers looking for comfort and a touch of elegance during their visit.

Beds

Grand Sera Hotel receives high praise from guests for the quality and comfort of its beds. Many note the beds as large and spacious, with king-size options that contribute to an overall comfortable experience. The bedding is frequently appreciated for adding to the restful atmosphere. Guests describe the beds as super comfy, with comfort being a standout feature throughout their stay. While some mention a preference for bedding that is not too soft, the general consensus is that the beds strike a good balance, ensuring a good night's sleep. Whether in a nice, spacious room or simply enjoying the bed itself, comfort is a common theme among the reviews, making Grand Sera Hotel an attractive choice for travelers seeking restful accommodations.

Cleanliness

Nestled in a location that receives high praise for its convenience, Grand Sera Hotel stands out for its commendable cleanliness and comfort. Guests frequently highlight the rooms as clean, with many emphasizing them as very clean and comfortable. The hotel's facilities, including bathrooms and common areas, are well-maintained, contributing to an overall sense of tidiness and orderliness. Service quality pairs harmoniously with the cleanliness, creating a welcoming environment. Guests note certain rooms might have a lingering smell of tobacco or display signs of wear, but these instances don't overshadow the prevalent impression of a well-kept establishment. The staff's friendliness also complements the clean setting, enhancing the guest experience. Attention to cleanliness extends to regular upkeep, resonating well with visitors who appreciate the neat and comfortable atmosphere.

Staff

Nestled in a prime location, Grand Sera Hotel consistently receives praise for its exceptional staff, who are frequently highlighted across guest reviews. Visitors describe the personnel as very friendly and exceedingly helpful, making a point of assisting guests with tasks ranging from parking the car to finding local dining options. The staff's attentiveness and willingness to go the extra mile leave a significant impression on travelers, enhancing their stay and ensuring comfort at every step. While there is a noted language barrier, with some staff not speaking English, their sincerity, kindness, and cheerful demeanor effectively bridge the gap, ensuring an overall positive interaction. Guests frequently highlight the staff’s exceptional responsiveness and eagerness to make their stay as pleasant as possible. Whether accommodating late check-out requests or assisting with local travel arrangements, the hotel personnel stand out for their professional yet friendly approach. This commitment to high-quality service makes Grand Sera Hotel a favored choice for many.

Wi-Fi

At Grand Sera Hotel, the WiFi experience varies significantly, with some guests enjoying excellent internet service. In certain areas of the hotel, such as both in-room and the lobby, guests have reported top-notch, fast internet, boasting speeds up to 16 Mbps. Some find the Wi-Fi to be fast, smooth, and effectively working, even remarking that it performed well by Turkish standards. However, other guests have encountered connectivity issues, highlighting unreliable service, particularly during nighttime hours. On the 5th floor and some other areas, the internet was reportedly slow and sometimes unavailable, with frequent disconnections adding to the frustration. Despite these challenges, those who accessed the better connections found it satisfactory for their needs.

No, Grand Sera Hotel doesn't have any pool.

No, a spa isn't available at Grand Sera Hotel.

No, Grand Sera Hotel doesn't allow dogs.

No, parking facilities aren't available at Grand Sera Hotel.

No, Grand Sera Hotel doesn't have a gym.

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