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Summary of reviews'Comfort Aparthotel Les Hauts d'Annecy' generally garners positive reviews, particularly for its accessibility, cleanliness, staff and overall value for money, despite minor areas for improvement.
The hotel benefits from being in a quiet location about 2 to 4 kilometers from Annecy's city center, accessible via major highways, public transport or a scenic walk. This makes it convenient for exploring while remaining peaceful. Guests appreciate the proximity to essential amenities such as supermarkets and shops. Secure and reasonably priced parking options are noted, though some find it challenging to find spaces during peak times.
The rooms are praised for their cleanliness, practicality and comfort. They are well-equipped with small kitchenettes and soundproofing, making them suitable for families and short stays. Although some reviews mention that certain rooms feel dated and require upgrades, the overall impression is positive with guests valuing the functional design and spacious layouts. Beds are generally comfortable, despite occasional complaints about mattresses and pillows.
Guests commend the hotel's breakfast, describing it as hearty and varied, although some feel it lacks variety and is slightly overpriced. Dinner options are also appreciated for their convenience, especially during health crises, though there are occasional issues with availability and quality.
The staff at Comfort Aparthotel Les Hauts d'Annecy receive high praise for their professionalism, friendliness and helpfulness. The reception team is noted for their warm and efficient service, enhancing the overall guest experience.
Cleanliness is a strong point with rooms and common areas frequently described as spotless and well-maintained. However, there are isolated mentions of mold and outdated fixtures in some bathrooms.
For those needing reliable internet, the free Wi-Fi offers varied experiences with some guests finding it fast and reliable, while others report issues with connectivity and speed.
Despite its three-star rating, the hotel provides good value for money with clean rooms, basic yet sufficient amenities and a peaceful environment. While it may lack the modernity expected at this level, its affordability makes it a practical choice for budget-conscious travelers.
Accessibility features are highly rated with the hotel being easily accessible by car or bus, equipped with elevators and providing rooms and bathrooms suitable for persons with reduced mobility.
In summary, 'Comfort Aparthotel Les Hauts d'Annecy' is a popular choice for travelers seeking a budget-friendly, clean and conveniently located hotel with commendable staff and adequate amenities. Show more
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Categories
Hotel Taking Steps Towards Sustainability
Mentioned as an eco-friendly accommodation option located near Lake Annecy.
Dog Friendly Hotel
This aparthotel is pet-friendly and offers apartment-style accommodations. This provides more space and convenience for guests staying with their dogs.
Hotel with Parking
Accessible Hotel
3-Star Hotel
Room Types
Twin StudioThe twin room's kitchenette is available for cooking and storing food. This twin room provides a TV. The unit offers 2 beds.
2 Bedroom Apartment (6 persons)The family room's kitchenette is available for cooking and storing food. This family room offers a TV. The unit has 4 beds.
One -Bedroom Apartment 4 PeopleThe apartment's kitchenette, which features a refrigerator, is available for cooking and storing food. This apartment offers a TV. The unit offers 2 beds.
Studio Double The double room's kitchenette is available for cooking and storing food. This double room features a TV. The unit has 1 bed.
Guest Reviews
7.6
Good
Location
'Comfort Aparthotel Les Hauts d'Annecy' boasts a location that appeals to many for its accessibility and quiet environment. Situated about 2 to 4 kilometers from Annecy's vibrant city center, it offers convenient access to major highways and public transport, making trips into the city straightforward whether by car, bus or even on foot. Many guests find the 20 to 30-minute walk to the old town and Lake Annecy manageable and appreciate the scenic route.
The hotel is also noted for its proximity to essential amenities such as supermarkets and shops, although it’s slightly removed from the immediate hustle and bustle of Annecy, making it quieter and more peaceful. Its position on the heights of Annecy delivers beautiful views and a serene atmosphere, though it can be challenging for guests without a car or those who prefer closer access to the city’s core.
Parking is readily available and appreciated by those driving, but the location might feel less convenient for travelers relying solely on public transport, especially after hours when bus services wind down. Despite some mixed feedback about its distance from the city center, most reviews highlight the overall advantageous location for exploring Annecy, provided one is comfortable with a bit of walking or has access to a car.
Breakfast
The breakfast at Comfort Aparthotel Les Hauts d'Annecy has received a mix of opinions from guests. On the positive side, many guests praised the breakfast for being hearty, full and generous, offering a variety of choices including breads, cereals, jams, cheese, croissants and sometimes boiled eggs. Reviews frequently mentioned the breakfast as being good, very good and even excellent. It was noted that it provided a typical continental spread with enough options to satisfy different tastes. The buffet was described as well-stocked, varied and complete, contributing to a pleasant start to the day.
However, several guests felt that the breakfast could use some improvements, particularly in terms of variety and the inclusion of fresh fruits. Criticisms highlighted that the breakfast was often quite simple and repetitive with some finding it limited and lacking in savory options. The price point also raised concerns with numerous comments stating that it was a bit high for the offerings provided, ranging from 9 to 12.50 euros. Some guests found the quality of certain items, like pastries and industrial-type products, not up to their expectations and a few noted that the breakfast room resembled a canteen.
In summary, while the breakfast at Zenitude is generally considered good and hearty with a decent variety, there is room for improvement, particularly in enhancing the variety of offerings and reconsidering the price-to-value ratio.
Dinner
Guests at Comfort Aparthotel Les Hauts d'Annecy appreciate the option to dine on-site, which helps reduce travel expenses and offers convenience. The hotel provides a small menu from which meals can be selected and warmed up, allowing guests to enjoy dinner in their rooms. This has been particularly useful during health crises when dining out is less feasible. Those who prefer cooking their own meals also find the availability of a stove advantageous. While some meals come in jars, others can be ordered from a restaurant. However, there have been occasional issues with certain dishes being unavailable. Despite minor drawbacks, such as a main bed that some find too small and occasional dissatisfaction with the quality of food, the overall ability to dine without needing to leave the hotel is a noted benefit.
Rooms
Guests of Comfort Aparthotel Les Hauts d'Annecy generally appreciate the cleanliness and functionality of the rooms, highlighting them as clean, well-equipped and comfortable. The rooms are described as spacious enough for short stays and families with practical layouts and adequate amenities, including small kitchenettes equipped with hotplates, a microwave and utensils. The studios and apartments are especially valued for their size and convenience, often featuring large beds, soundproofing and comfortable bedding.
However, there are mentions of some drawbacks. Several guests noted that certain rooms felt small and in need of modernization or maintenance. The accommodations are often described as basic and somewhat dated with some areas like the kitchen equipment and bathrooms requiring upgrades. Issues such as lack of air conditioning, occasional unpleasant odors and noise due to thin walls or external factors were also highlighted by reviewers. Despite these points, the apartments are typically praised for offering good value for money, especially in terms of location, cleanliness and functional design.
Beds
Guests at Comfort Aparthotel Les Hauts d'Annecy frequently praised the comfort of the beds, highlighting the good quality of the bedding and mattresses. Many guests described the beds as very comfortable, soft and well-made, leading to a restful night's sleep. The large, spacious beds were particularly appreciated and the high quality of the bedding was a consistent compliment.
However, some reviews mentioned issues with mattresses and pillows. A few guests found certain mattresses to be uncomfortable, either too hard or sinking in the middle. There were occasional remarks about pillows being too high or hard and some sofa beds were reported to be quite uncomfortable with thin mattresses. Despite these isolated concerns, the regular beds were generally well-received for their comfort and quality. Overall, guests felt that the hotel provided a good standard of bedding that contributed positively to their stay.
Cleanliness
Comfort Aparthotel Les Hauts d'Annecy appears to frequently receive praise for its general cleanliness. Guests have described the apartments and rooms as clean, tidy and well-maintained. Many reviewers highlighted the spotless condition of the accommodation and the meticulous cleaning of common areas, which are cleaned daily. The rooms, whether standard or studio, often receive nods for being very clean upon arrival with several guests finding the work done by the cleaning staff to be impeccable.
However, not all reviews are uniformly positive. Some have mentioned issues such as mold in the bathroom, outdated fixtures and occasional unpleasant odors. A few reviews cited specific problems like mold stains in the shower and mediocre bathroom cleanliness, which detracted from their overall experience.
On the flip side, in terms of space and comfort, many guests appreciated the spacious and well-organized setups with clean sheets and functional kitchenette facilities being common highlights. The establishment benefits from being located near the city center, adding convenience to cleanliness. Common themes include consistent praise for clean rooms, practical layouts and friendly staff contributing to the appeal.
In summary, while Zenitude Hôtel-Résidences is generally well-regarded for its cleanliness, there are occasional lapses that guests have noted, particularly in the bathrooms. Nonetheless, the clean and comfortable facilities make it a popular choice for many visitors.
Staff
Comfort Aparthotel Les Hauts d'Annecy boasts a commendable team of staff who consistently receive praise for their professionalism, friendliness and willingness to assist guests. The reception team is particularly noted for providing warm and efficient service, making guests feel welcome upon arrival. The staff are described as being polite, smiling and attentive with many reviewers appreciating their helpfulness and kindness throughout their stay.
Guests frequently highlight the pleasant demeanor of the staff, who are often described as very pleasant, super friendly and extremely helpful. The receptionists, in particular, have been singled out for their courteous and informative nature, ensuring that guests have a smooth and enjoyable experience. Additionally, the attentiveness and responsiveness of the staff are repeatedly praised, suggesting a high level of customer service.
However, it is not all glowing reviews; a few guests mentioned that the reception area could be more welcoming and that there were occasional issues with language barriers and long queues. Despite these minor drawbacks, the overwhelmingly positive feedback about the staff contributes significantly to the overall favorable impression of the hotel.
For those planning a stay, the welcoming nature and supportive attitude of the staff at Comfort Aparthotel Les Hauts d'Annecy promise to enhance the experience, ensuring a comfortable and pleasant visit to Annecy.
Wi-Fi
Comfort Aparthotel Les Hauts d'Annecy offers complimentary Wi-Fi, which is a valuable amenity for guests. Some guests found the Wi-Fi connection to be fast and reliable and appreciated the free access provided with login codes. For many, the Wi-Fi served their needs adequately with good speeds noted.
However, there are inconsistencies in the Wi-Fi performance. Several reviews highlighted issues such as slow speeds, unreliable connections and times when the Wi-Fi didn't work at all. Some reported that the Wi-Fi was quickly saturated or not functional in the rooms and a few noted that the internet was limited to a small data allowance.
Overall, while the Wi-Fi service at Comfort Aparthotel Les Hauts d'Annecy is free and accessible throughout the property, guests should be prepared for potential variability in its performance.
Parking
Comfort Aparthotel Les Hauts d'Annecy offers a range of parking options that cater to different needs. The establishment provides secure parking with many reviews highlighting its convenience and accessibility. Guests appreciate the closed parking facilities, which often come with an entry code, ensuring added security. There are both underground and outdoor parking options available and the costs are generally affordable with rates around 3 to 5 euros per night.
Many guests found the parking to be adequate and appreciated the well-maintained, spacious and clean parking lots. Free parking options are also available and noted to be conveniently located next to the hotel. The underground parking is particularly praised for its security and easy access.
Despite these positive aspects, some guests experienced difficulties, such as finding parking spaces when the lot was full, especially during the evening. The parking spaces can also be narrow, making it challenging to park larger vehicles. Additionally, a few reviews mention having to circle around to find a spot or encountering a fully booked parking lot.
Overall, the parking facilities at Comfort Aparthotel Les Hauts d'Annecy are generally seen as secure, convenient and reasonably priced, although guests might want to plan ahead during peak times to ensure a smooth parking experience.
3 Star
Comfort Aparthotel Les Hauts d'Annecy offers a blend of value and simplicity, making it a practical choice for budget-conscious travelers. Despite its three-star rating, some guests find that the hotel lacks the modernity and character expected at this level with fixtures and premises showing signs of age. The amenities are basic yet sufficient for a satisfactory stay, ensuring clean rooms and a peaceful sleep environment.
Guests appreciate the establishment's good value for money with many noting that while it may not be luxurious, it offers an affordable stay with a reasonable price-quality ratio. The hotel maintains cleanliness and provides essential amenities, contributing to a pleasant stay overall. While the food quality and consumables have room for improvement, the price point and clean environment make it a viable option for those seeking economical accommodation in Annecy.
In summary, Comfort Aparthotel Les Hauts d'Annecy may not fully meet the expectations of a three-star hotel, but it compensates with affordability and basic comfort, appealing to travelers prioritizing budget over luxury.
Accessible
The Zenitude Hôtel-Résidences Les Hauts d'Annecy is highly praised for its accessibility features, making it a comfortable choice for travelers with disabilities. Guests appreciate its ideal location, which is not far from Annecy and conveniently close to workplaces, colleges and city attractions. The establishment is noted for being easily accessible by car or bus and there is accessible parking, including spaces for disabled persons. The building is well-equipped with features like elevators to facilitate movement between the garage and rooms, ensuring smooth access for all guests.
Rooms are described as accessible and comfortable with some mentioning specific facilities such as wheelchair-accessible bathrooms. The presence of a lift, although noted to be not very large, is appreciated for its convenience, particularly for those traveling with children or persons with reduced mobility. While some reviews suggest areas for improvement in room functionality and kitchen equipment, the overall accessibility, cleanliness and safety of the hotel are well-regarded.
The hotel also provides free bus services in summer for easier city access, adding to its convenience. Staff friendliness and the establishment's secure environment further contribute to a positive stay. Despite some minor difficulties in locating the hotel and the need for a slight refresh, Zenitude Hôtel-Résidences Les Hauts d'Annecy remains a solid choice for accessible accommodation.
Dog Friendly
Comfort Aparthotel Les Hauts d'Annecy stands out for its exceptional pet-friendly policies, making it an ideal choice for travelers with dogs. The hotel welcomes dogs and other pets, ensuring a pleasant stay for both owners and their four-legged companions. Guests praise the establishment for being very clean with no odor, a clear testament to the hotel's excellent housekeeping standards despite allowing pets.
The accommodation charges a small surcharge for dogs, which some guests find reasonable, while a few mention it as slightly expensive. However, the convenience of the hotel’s pet-friendly amenities, such as a dedicated path for quick dog walks, adds value to the stay. The hotel is accommodating for families with pets, providing an environment that feels both welcoming and practical. Overall, the positive remarks highlight the minimal extra charge for dogs and the overall cleanliness, making it a preferred stop for those traveling with their furry friends.
No, Comfort Aparthotel Les Hauts d'Annecy doesn't have any pool.
No, a spa isn't available at Comfort Aparthotel Les Hauts d'Annecy.
Yes, Comfort Aparthotel Les Hauts d'Annecy welcomes dogs.
Yes, parking facilities are available at Comfort Aparthotel Les Hauts d'Annecy.
No, Comfort Aparthotel Les Hauts d'Annecy doesn't have a gym.