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Summary of reviewsCacao Boutique Hotel is a charming retreat located in a serene part of Antigua, offering a perfect balance of peace and accessibility. The slightly removed location provides a tranquil atmosphere, perfect for relaxing, while still allowing easy access to the city's attractions with most destinations a 10-20 minute walk away. Guests appreciate the hotel's safe surroundings and good security measures, as well as the warm and inviting environment enhanced by lovely design and friendly, supportive staff.
The breakfast experience at Cacao Boutique Hotel is frequently highlighted as a standout feature, with diverse and delicious offerings ranging from pancakes to traditional Guatemalan dishes, including excellent vegan options. Many guests describe it as the best breakfast in Guatemala, with the possibility of enjoying meals on the terrace with views of the fire volcano adding to the appeal. The service is consistently praised for being professional and friendly, despite the occasional desire for larger portions.
The rooms at Cacao Boutique Hotel are described as beautifully decorated, spacious, and offering a blend of rustic charm and modern elegance. With comfortable and clean spaces, plush beds, and powerful showers, the hotel ensures a restful sleep for its guests. Guests are charmed by the hotel's aesthetic and attention to detail, including delightful private garden spaces and a stunning rooftop terrace with views of Volcano el Fuego. Though some guests noted minor issues such as hard beds or dim lighting, the overall impression is positive, with many appreciating the superb room settings.
Cleanliness is another area where the hotel excels, with guests consistently praising the spotless conditions and well-maintained spaces. The friendly staff contribute to the positive experience, ensuring rooms are kept in excellent condition despite the occasional oversight.
A major highlight of Cacao Boutique Hotel is its exceptional staff, known for their friendly demeanor, attentiveness, and dedication to creating a welcoming atmosphere. Staff members, such as Vivian and Oscar, have been noted for their exceptional service, enhancing the charm of the hotel and the quality of the stay. Their commitment to hospitality enriches the overall experience and makes guests feel at home.
In summary, Cacao Boutique Hotel impresses with its charming facilities, exceptional staff, and remarkable breakfasts, making it an ideal choice for travelers seeking a tranquil yet accessible place to stay in Antigua. With minor improvements in the bedding department, the hotel has the potential to deliver an even more comfortable experience for all its guests. Show more
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Categories
Small Hotel
This hotel offers a unique and charming experience with its bed and breakfast setup. The hotel maintains a cozy atmosphere.
Hotel near Nightlife Spots
Hotel with Parking
3-Star Hotel
Room Types
Quadruple RoomThis room features views, a wardrobe and flat-screen TV with cable channels. The private bathroom includes a toilet, shower and free toiletries. Guests have to use a ladder to access the two twin beds situated in the loft.
Deluxe King RoomThis room features a seating area, a wardrobe and flat-screen TV with cable channels. There is a private terrace, while the bathroom includes a toilet, shower and free toiletries.
Queen SuiteBoasting a private entrance, this suite also features 1 bedroom, a seating area and 1 bathroom with a bath and a shower. This suite has a wardrobe, a tiled floor, a flat-screen TV and garden views. The unit has 1 bed.
Queen Room with Two Queen BedsThis double room features a cable TV and two queen-size beds.
Superior Queen RoomThe fireplace is a top feature of this double room. Offering free toiletries, this double room includes a private bathroom with a shower and a hairdryer. Boasting a terrace, this double room also offers a private entrance, a seating area and a flat-screen TV. The unit has 1 bed.
Superior King RoomThis double room features a fireplace. The spacious double room provides a private entrance, a seating area, as well as a private bathroom featuring a shower and a hairdryer. This double room features a wardrobe, a tiled floor, a flat-screen TV and garden views. The unit offers 1 bed.
Guest Reviews
9.2
Excellent
Location
Cacao Boutique Hotel offers guests a tranquil retreat just slightly removed from the bustling heart of Antigua. Situated in a quieter part of town, this charming accommodation provides a serene atmosphere, thanks in part to its location on a peaceful dead-end road. While it may not sit right in the center, the hotel’s setting allows for easy access to the city's attractions, with most key locations just a 10-20 minute walk away. This makes it fairly convenient for both arrivals and departures without sacrificing the peace and quiet that guests appreciate.
The surrounding area feels safe, complemented by good security measures at the hotel itself. Although the distance may feel a tad long after multiple trips into the city center, especially for those active explorers, it's a trade-off for the calming environment that envelops the hotel. The hotel blends its perfect location with lovely design and nice facilities, making it a warm and cozy retreat. Adding to the appeal, the super friendly staff offer a family atmosphere and are ever-ready to assist, making stays at Cacao Boutique Hotel particularly pleasant. For travelers who don’t mind a bit of a stroll, this beautiful property offers a perfect balance of quietude and accessibility.
Breakfast
The breakfast experience at Cacao Boutique Hotel is consistently praised as an outstanding aspect of the stay. Guests describe it as a highlight of their trip, with many noting the varied and delicious options available. The quality of the breakfast is frequently mentioned, with offerings that include everything from pancakes to traditional Guatemalan dishes, and vegan options are noted for their excellence. The ambiance of enjoying breakfast on the terrace or in the courtyard is often highlighted, particularly the views of the fire volcano. The breakfast service is complemented by professional and friendly staff, enhancing the overall dining experience. Although a few guests mentioned desiring slightly larger portions, the consensus is overwhelmingly positive, with many asserting it as the best breakfast they experienced in Guatemala. The availability of freshly cooked dishes and easy access to clean water are additional appreciated features.
Rooms
Nestled away from the hustle and bustle yet conveniently accessible, Cacao Boutique Hotel offers an oasis of charm and tranquility. Guests consistently praise the hotel for its beautifully decorated and spacious rooms, providing a blend of rustic charm and modern elegance. The rooms, described as comfortable and clean, feature plush and comfy beds that ensure a restful sleep. Several guests noted the powerful showers, and some even appreciated private garden spaces that add a touch of nature to their stay.
The aesthetic design of the property extends beyond the rooms, with attention to detail evident in the architecture and tasteful decoration. Many found the ambience calming and cozy, enhanced by the comfortable outdoor spaces and beautiful garden courtyard. The rooftop terrace delights visitors with stunning views of Volcano el Fuego.
While most experiences were overwhelmingly positive, a few guests mentioned minor areas for improvement such as the need for replacements of certain beds and darker room lighting. Despite these, the overall impression remains favorable with guests charmed by the superb room settings and the incredibly friendly and helpful staff providing personalized attention. A delicious breakfast rounds off the experience, adding to the allure of this picturesque and charming hotel.
Beds
Cacao Boutique Hotel in Antigua boasts a charming atmosphere with attentive staff and delicious breakfasts. Guests frequently mention the spaciousness and comfort of the beds, highlighting their size and coziness. Some travelers found the mattresses exceptionally comfortable, enhancing their stay significantly. However, there are mixed reviews regarding the beds, with a few guests expressing dissatisfaction, noting issues such as hardness or age, suggesting the need for updates or replacements. Despite occasional critiques of bedding quality, many guests enjoyed the comfort provided by the beds during their visit. Overall, the beds contribute positively to the hotel experience, albeit with room for improvement to meet individual preferences.
Cleanliness
Cacao Boutique Hotel shines when it comes to cleanliness, earning a multitude of praises from its guests. The rooms are consistently described as clean, spacious, and comfortable, creating a cozy and inviting atmosphere. Visitors appreciate the hotel's attention to detail, noting that everything seems intentional and well-maintained, from the spotless cleaning to the simple yet lovely decorations. The friendly and accommodating staff adds to the overall positive experience, ensuring that the rooms are kept in excellent condition. While there have been occasional issues, such as a stained bathroom or a room not properly cleaned upon arrival, these seem to be outliers among the overwhelmingly positive feedback. Overall, Cacao Boutique Hotel stands out as a beautifully clean and comfortable choice, with exceptional service and a tranquil environment.
Staff
If one were to visit Cacao Boutique Hotel, they would undoubtedly be greeted by an exceptionally welcoming atmosphere, largely attributed to the dedicated and accommodating staff. Visitors frequently praise the team for their super-friendly nature, responsiveness, and collaborative approach. Guests describe the service as remarkably attentive and helpful, with staff members who consistently offer support, ensuring that one's needs are met promptly.
This sense of hospitality resonates throughout the hotel, as travelers often feel at home thanks to the kindness and warmth extended to them by the staff. Known for their expert service orientation, the personnel at Cacao Boutique Hotel engage with guests in a manner that is both pleasant and comforting, enhancing both the charm of the establishment and the quality of the stay.
The hotel staff, including individuals like Vivian and Oscar, have left lasting positive impressions on guests by going above and beyond to create an inviting and comfortable environment. Their incredible attentiveness and friendliness underscore a commitment to exceptional service that aligns perfectly with the aesthetically pleasing and lovingly decorated surroundings of the hotel.
In short, Cacao Boutique Hotel stands out not only for its charming facilities but especially for its outstanding staff, whose hospitality remains an integral part of its appeal to travelers seeking a memorable stay.
No, Cacao Boutique Hotel doesn't have any pool.
No, a spa isn't available at Cacao Boutique Hotel.
No, Cacao Boutique Hotel doesn't allow dogs.
Yes, parking facilities are available at Cacao Boutique Hotel.