InfoSummary of reviewsOverall, guests have had a great experience at the Grand Geneva Resort and Spa. The staff is exceptional in all areas of the resort and the location is perfect for exploring nearby Lake Geneva and activities. The updated bathrooms and private pool are major bonuses that make for a comfortable and clean stay. Guests have also raved about the exceptional top-notched accommodations and great restaurants available on the property. Despite some reviews mentioning the high price and outdated features, the resort still offers an overall great stay in a pleasant and nice location. Show more
InfoSummary of reviewsTimber Ridge Lodge and Waterpark boasts a prime location near downtown Lake Geneva, offering both convenience and tranquility. Guests appreciate the proximity to various amenities and attractions, including shops, supermarkets, ski slopes and popular spots like Lake Geneva. Its setting is praised for being quiet yet accessible, making it an excellent destination for families and individuals looking to explore the area without the hassle of city noise. The complimentary shuttle service to local attractions further enhances its appeal.
Breakfast offerings at Smokey’s restaurant receive mixed but predominantly positive feedback. Guests commend the delicious and varied dishes, though some express a desire for complimentary options and quicker service. The dining experience is enhanced by the friendly and attentive staff, even though there are occasional concerns about limited menu choices and early closing times.
The lodge’s rooms are spacious, comfortable and well-appointed, ideal for families and groups. Features like kitchens, fireplaces and large whirlpool bathtubs contribute to a luxurious stay. Visitors frequently praise the cleanliness and maintenance of the rooms, though there are sporadic mentions of the need for updates and minor maintenance issues.
Cleanliness at Timber Ridge Lodge and Waterpark generally meets guest expectations with many highlighting well-kept rooms and grounds. The waterpark staff, including lifeguards, receive accolades for their attentiveness. Nonetheless, some guests report inconsistent cleanliness in common areas like pools and locker rooms, pointing to the need for more thorough cleaning.
The staff at Timber Ridge Lodge receives high marks for their friendliness, professionalism and helpfulness. Guests appreciate the accommodating nature of the front desk team and recognize specific staff members for their exceptional service. The lifeguards and other employees contribute positively to the guest experience, ensuring a welcoming atmosphere.
The waterpark is a significant draw for families, featuring engaging water slides, a lazy river and both indoor and outdoor pools. The aquatic facilities are popular among children, though some guests note issues with cleanliness and chlorine levels. The outdoor pools, in particular, are praised for their cleanliness and spaciousness.
Families consistently enjoy their stay at Timber Ridge Lodge, finding the rooms well-suited for both children and adults. The variety of activities, including a petting zoo, horse riding and trolley rides, ensures entertainment for all ages. The Sunday night fireworks are a favorite among visitors, contributing to the overall family-friendly atmosphere.
While the beds receive mixed reviews with some guests finding them comfortable and others reporting discomfort, the general consensus is that the lodge provides a pleasant environment for families. Despite some minor drawbacks, such as outdated room decor and limited dining options, the lodge remains a favored choice for family vacations.
Overall, Timber Ridge Lodge and Waterpark offers a comfortable, convenient and fun-filled retreat, especially for families. With its prime location, spacious rooms and engaging activities, it provides a memorable experience for visitors seeking a versatile and enjoyable getaway. Show more
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Family Friendly Hotel
Hotel with Swimming Pool
Indoor Pool Pool Water Slide Water Park Lazy River Outdoor Pool
InfoSummary of reviewsMill Creek Hotel is a highly recommended hotel in Lake Geneva, especially for those who prioritize location. The hotel is conveniently located in the downtown area, close to shops, restaurants and the beach. The rooms are spacious, clean and well-maintained with comfortable beds and ample towels. The hotel offers a fantastic breakfast experience with a nice selection of delicious and fresh breakfast items. The staff is incredibly friendly and accommodating, going above and beyond to make guests feel welcome and at home. The hotel also provides included parking, which is a great convenience, although some improvements could be made to the garage itself. The hotel is perfect for a romantic escape with special touches like complimentary snacks and towels, private jacuzzis and beautifully decorated rooms with candles and cozy fireplaces. Overall, Mill Creek Hotel exceeded expectations and is definitely worth checking out. Show more
InfoSummary of reviewsHoliday Inn Club Vacations at Lake Geneva Resort, an IHG Hotel, had a variety of experiences from its guests. While some guests found the price to be reasonable, others found it to be too expensive. There were mixed feelings about the facilities and services with some expecting more especially after the pandemic. Some guests were also disappointed that the water park pool was not available. However, there were positive comments about the hotel being decent with good features. While there is room for improvement, guests found it passable and okay. Some guests would not choose to stay here again, but overall it was an average experience. Show more
InfoSummary of reviewsThe Maxwell Mansion Hotel is a top-notch hotel with exceptional staff who go above and beyond to make guests feel welcome. Devon, the front desk host, is particularly amazing and gives awesome tours of the hotel. The staff is well-trained and accommodating, making it the best place and staff ever according to some guests. Although some guests found the bar staff grumpy at night, the overwhelmingly friendly and helpful staff more than made up for it. The new ownership and their wonderful staff make for a perfect stay. Show more
InfoSummary of reviewsBella Vista Suites Lake Geneva is a great choice for those looking for an affordable place to stay in a fantastic location. While the facility may be a bit dated and in need of repairs, the value for the price cannot be beat. Families with kids will enjoy their stay here, but it may not be the best option for those expecting a five-star hotel experience. Some guests did report subpar rooms with beat-up furniture and slow TV and satellite service, but overall, it is a reasonable choice for those on a budget. Show more
InfoSummary of reviewsThe Abbey Resort impresses guests with its beautifully landscaped and easily accessible surroundings, particularly those with disabilities. Though a few minor issues like an occasional unlocked side door and early check-in fees exist, the accommodating staff more than make up for it. Although there are no elevators to some of the second-floor rooms, the exceptional amenities outweigh this inconvenience. It's worth noting that only Tesla electric cars can be charged on-site. In summary, the attentive staff and stunning surroundings make The Abbey Resort a worthwhile stay. Show more
InfoSummary of reviews"The Cove of Lake Geneva" is an exceptional choice for visitors seeking a conveniently located and picturesque getaway. Nestled in the heart of Lake Geneva, the hotel’s prime location allows guests to easily explore the vibrant downtown area, stroll to the lake and visit numerous restaurants and charming shops. Families particularly appreciate the hotel's accessibility to attractions and child-friendly environment.
Cleanliness is a strong suit for The Cove with guests frequently praising the spotless condition of both rooms and common areas. Recently renovated rooms and modern amenities, including kitchenettes and balconies, enhance guests' comfort, making it a perfect lodging option for families and groups. The well-maintained surroundings and friendly, professional staff also contribute to a welcoming atmosphere.
The on-site restaurant, Lake City Social, stands out for its quality food, friendly service and reasonable pricing. Guests appreciate the convenience of dining within the resort and frequently commend the excellent service provided by the bar staff and restaurant owner. Despite minor drawbacks like limited late-night dining options and occasional slow food preparation times, the overall dining experience is well-regarded.
The room experience generally receives positive feedback for being spacious, clean and comfortable. Guests find the suites ideal for family gatherings and relaxation, complemented by the modern furniture and updated appliances in many rooms. Some minor issues such as dated décor and occasional maintenance problems exist, but they do not overshadow the overall positive sentiment.
The hotel also excels in maintaining a clean environment, which is consistently highlighted by guests. The cleanliness extends to the hotel's amenities, reinforcing the positive guest experience. However, unreliable Wi-Fi and occasional connectivity issues are notable areas for improvement.
Families will find The Cove a commendable choice, as the accommodations and proximity to local attractions ensure a comfortable and engaging stay. The variety of pools, including a well-maintained heated pool, provides ample entertainment for children, although some temperature and cleanliness concerns were noted.
Despite some minor criticisms, such as the absence of a substantial breakfast option and issues with Wi-Fi connectivity, The Cove of Lake Geneva remains a highly recommended destination. Its prime location, cleanliness, friendly staff and well-appointed rooms make it an appealing choice for those looking to experience the charm and beauty of Lake Geneva. Show more
InfoSummary of reviewsHarbor Shores on Lake Geneva enjoys widespread praise, particularly for its prime location. Guests frequently highlight the hotel's proximity to downtown Lake Geneva, allowing easy access to local attractions, shops and restaurants—all within walking distance. Many rooms offer spectacular views of the lake, further enhancing the visitor experience. The hotel's central position is ideal for leisure activities such as boat tours and beach outings, making it a perfect spot for both relaxation and sightseeing.
Cleanliness is another notable strong point. Guests consistently mention that the hotel, from its lobby to its rooms, is impeccably maintained. Housekeeping is thorough, ensuring that rooms are clean and well-kept. The pools, which include both indoor and outdoor options, are also well-maintained and contribute to a pleasant stay. Despite small drawbacks, such as a temporarily closed fitness room, the overall cleanliness and upkeep of the property are commendable.
The staff at Harbor Shores on Lake Geneva receive consistent accolades for their friendliness, helpfulness and professionalism. Guests appreciate the attentive and welcoming nature of the hotel personnel, including front desk clerks, parking attendants and cleaning staff. The positive interactions with staff members enhance the overall guest experience, making visitors feel valued and well-cared-for throughout their stay.
Room quality at the hotel is generally favorable with guests appreciating the spaciousness, cleanliness and decor of the accommodations. Many rooms have been recently renovated, featuring new paint, modern cabinets and laminate floors. Amenities such as kitchenettes, fireplaces and great views of the lake add to the appeal. However, some issues persist, particularly with the beds, which have received mixed reviews. While some guests find them very comfortable, others describe them as lumpy or too firm. The older infrastructure of the hotel occasionally manifests in maintenance issues, such as outdated bathrooms and limited electrical outlets.
Parking at the hotel is typically convenient with free on-site parking and attentive parking lot attendants frequently mentioned. The secure, monitored parking lot provides peace of mind, although the one-spot-per-room policy can be challenging for guests with multiple vehicles. The availability of off-street parking until 1 pm on checkout day is a noted perk.
One area of consistent disappointment is the lack of breakfast options. Many guests have expressed frustration over the absence of a complimentary or even a basic breakfast, which they felt was advertised but not provided. While nearby restaurants offer good breakfast choices, guests believe a small breakfast offering at the hotel would significantly enhance their stay.
In conclusion, Harbor Shores on Lake Geneva stands out for its fantastic location, exceptional cleanliness and friendly staff. While there are some areas needing improvement, such as bed comfort and breakfast availability, the overall experience is overwhelmingly positive, making it a desirable choice for visitors to Lake Geneva. Show more