Maek Hotel Antwerp Central - Handwritten Collection

Antwerp 51.21329000, 4.41677900 , Quinten Matsijslei 25 (Show on Map)
8.0
Very Good


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Summary of reviewsThe Maek Hotel Antwerp Central - Handwritten Collection receives predominantly positive reviews across various categories, contributing to its reputation as a preferred choice for both leisure and business travelers. The hotel is ideally located near Antwerp Central Train Station and the city center, providing easy access to key attractions such as the Antwerp Zoo, the Diamond District and numerous shopping and dining venues. Its peaceful setting near the City Park offers a quiet retreat while still being close to vibrant city life, ensuring guests have the best of both worlds. Public transportation is readily accessible, enhancing convenience.

Guests frequently praise the breakfast as a highlight with an extensive and varied buffet that includes fresh offerings such as rolls, fruit, yogurt and the beloved make-your-own waffles and pancakes. The breakfast area is inviting and the staff are helpful and pleasant, contributing to a memorable dining experience. Dinner at the hotel's restaurant also garners commendations for its delicious, varied menu and pleasant dining atmosphere. Although some guests encountered issues with the bar's ambiance and the restaurant’s availability during peak times, the overall dining experience remains very positive.

Rooms at Maek Hotel Antwerp Central - Handwritten Collection are lauded for their spaciousness, comfort and cleanliness. Guests appreciate modern amenities, comfortable beds and quiet, well-decorated rooms with city park views. The bathrooms are clean and equipped with quality toiletries, adding to guests' comfort. Families find the rooms particularly accommodating with extra beds and suitable furnishings for larger groups.

The hotel is consistently recognized for its high cleanliness standards. Rooms and common areas are meticulously maintained, contributing to the hotel's welcoming atmosphere. Although minor issues occasionally arise, such as dusty bathrooms or dirty windows, overall cleanliness receives top marks from guests.

Staff at the Maek Hotel Antwerp Central - Handwritten Collection are frequently described as friendly, professional and helpful. The reception, housekeeping and breakfast teams contribute to a smooth and pleasant guest experience. Although there are isolated reports of less friendly interactions, the overall sentiment towards the staff remains overwhelmingly positive.

While the free WiFi is generally satisfactory, some guests experience intermittent connectivity, particularly in certain areas of the hotel. Nonetheless, the Internet service is good enough for most needs and issues with functionality when the TV is off are noted but uncommon.

The gym receives mixed reviews with criticism about its size, equipment quality and ambiance. Issues such as the gym being too hot or occasionally closed add to the drawbacks, though the presence of a fitness room is still appreciated.

Parking options are diverse but often inconvenient and expensive. On-site parking is not available and nearby parking garages can be costly. However, loading and unloading at the hotel is feasible and with proper planning, guests can manage their parking needs satisfactorily.

Families find Maek Hotel Antwerp Central - Handwritten Collection highly suitable due to its spacious family rooms, child-friendly atmosphere and proximity to a park with a playground. The breakfast options and overall amenities cater well to families, although room placements near noisy adults can sometimes be an issue.

The hotel's central location is beneficial for those looking to explore Antwerp’s nightlife with various bars and restaurants nearby. However, the proximity to nightlife spots can lead to nighttime noise disturbances, though the hotel’s amenities help ensure a comfortable stay overall.

Beds at the hotel are generally praised for their comfort and quality. The availability of large, cozy beds and options for softer or firmer pillows cater to different preferences, contributing to a good night's sleep despite occasional complaints about bed hardness.

In summary, Maek Hotel Antwerp Central - Handwritten Collection excels in providing a comfortable, convenient and enjoyable stay with its strategic location, excellent breakfast and high standards of cleanliness and service. While there are areas for improvement, such as WiFi stability and gym facilities, the overall positive feedback underscores the hotel's appeal to a wide range of travelers.
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Hotel Taking Steps Towards Sustainability
This eco-certified hotel has implemented various eco-friendly practices, including the use of eco-friendly toiletries and cleaning products, energy-saving switches, and recycling. They also have a water dispenser and a comprehensive food waste policy. The hotel supports the Made Blue Foundation, providing reusable water bottles and refill stations.

Hotel near Nightlife Spots
Located on Quinten Matsijslei, near the Diamond District, this hotel provides a central location with a lounge bar and easy access to the city's nightlife. Its proximity to the Central Station and Stadspark makes it ideal for exploring Antwerp's bars and clubs.

Business Hotel
While specific business amenities are not highlighted, Mercure hotels generally offer facilities suitable for business travelers, such as meeting rooms and business services. Its central location is advantageous.

Hotel with Gym
This hotel offers a 24-hour fitness gym. It is ideally located in the heart of Antwerp, making it convenient for travelers interested in fitness and city exploration.

4-Star Hotel
This hotel provides comfortable rooms and a convenient location in the city center. Its proximity to attractions and transportation makes it a practical choice for visitors.

Family Friendly Hotel

Hotel with Parking

Room Types
Superior King Room - City side This double room features a private bathroom and a wardrobe. The unit offers 1 bed.

Superior Twin Room - City Side This double room features a private bathroom and a wardrobe. The unit offers 2 beds.

Superior Room with King Bed and Sofa Bed This triple room has a private bathroom, a wardrobe and a sofa. The unit has 2 beds.

Deluxe King Room with Park View This triple room provides a private bathroom, and a wardrobe. The unit offers 1 bed.

Deluxe King Room with Sofa This triple room has a private bathroom, a wardrobe and a sofa. The unit has 2 beds.

Junior Suite with King Bed and Sofa Bed This suite features a private bathroom, a wardrobe and a sofa.

Guest Reviews
8.0
Very Good
Location
The Maek Hotel Antwerp Central - Handwritten Collection boasts a superb location that consistently garners praise from its guests. Nestled close to both the Antwerp Central Train Station and the city center, the hotel is ideally situated for easy exploration of the city's main attractions. Guests commend the convenient proximity to notable spots, such as the Antwerp Zoo, the Diamond District and various shopping and dining venues.

The surrounding neighborhood is quiet, set right by the tranquil City Park, providing a serene atmosphere while still being within walking distance of the vibrant parts of the city. This makes it an excellent base for those looking to enjoy a peaceful stay without straying too far from the action.

Feedback often highlights that despite being near the city's hustle and bustle, the location offers a pleasant and safe environment, particularly around the park with its playground and green spaces. Guests appreciate the ease of access to public transportation, including trams, making it simple to reach different parts of Antwerp.

Overall, the hotel's strategic positioning ensures that everything from historical sites to modern attractions is conveniently at guests' fingertips, making it a favored choice for both leisure and business travelers.

Breakfast
Guests of Maek Hotel Antwerp Central - Handwritten Collection commonly commend the hotel's breakfast with many describing it variously as excellent, amazing and superb. The breakfast buffet is frequently noted for its extensive and varied selection, which includes fresh rolls, fruit, yogurt and the option to make your own waffles and pancakes. The diversity in food options ensures there is something for everyone and the breakfast food is consistently replenished. Many guests highlight the taste and quality, calling it delicious and very tasty.

Moreover, the breakfast area receives positive comments for its inviting and friendly atmosphere, matched by helpful and pleasant staff who enhance the overall breakfast experience. The extent of the breakfast spread is further acknowledged as being generous and abundant, featuring a wide range of items that cater to different preferences, including vegan and gluten-free options.

However, there are occasional remarks from some guests about the breakfast being average or lacking variety and in some instances, reports of specific items running out before the end of service. Despite these few criticisms, the overall impression from the reviews indicates that the breakfast at Maek Hotel Antwerp Central - Handwritten Collection is a significant highlight for many visitors, adding substantial value to their stay.

Dinner
Dining at Maek Hotel Antwerp Central - Handwritten Collection generally receives high praise from guests, who commend the delicious meals offered at the hotel’s restaurant. Diners can expect excellent food with great variety on the dinner menu and many found the options to be fantastic. The pleasant dining area enhances the experience, contributing to a memorable meal. Guests particularly appreciated the expansive dinner options and the tasty food, even though the variety can be limited at times.

For breakfast enthusiasts, the hotel doesn’t disappoint with the offer of making your own waffles being a notable delight. However, some guests found the bar unwelcoming and had issues with the temperature inside the dining venue during dinner, sometimes feeling too cold. Additionally, there were occasional inconveniences with the restaurant’s availability, as it wasn’t always open for lunch or dinner and some couldn’t dine when it was too busy. Despite these hiccups, the hotel’s restaurant and bar, which also serves delicious drinks and has a variety of drinks available until late in the lobby, significantly contribute to the overall positive dining experience at Maek Hotel Antwerp Central - Handwritten Collection.

Rooms
At 'Maek Hotel Antwerp Central - Handwritten Collection', the rooms are consistently praised for their spaciousness, comfort and cleanliness. Guests appreciate the large, modern and well-equipped rooms, often highlighting the comfortable beds and the ample space they offer. Many rooms feature pleasant views of the city park, adding to the overall experience.

The bathrooms also receive positive remarks for being clean, neat and equipped with quality toiletries. Additionally, rooms are noted for being quiet and conveniently furnished with items such as coffee makers, kettles and mini-fridges. The luxurious showers with Nuxe products are a notable highlight.

Families find the rooms sufficiently spacious, often complimenting the availability of additional beds and sofa beds, making it suitable for larger groups. The well-maintained rooms are often described as having modern décor and comfortable furniture, adding to the cozy and inviting atmosphere. Overall, the hotel's rooms provide a blend of luxury, practicality and aesthetic appeal, making it a favored choice among travelers.

Beds
Maek Hotel Antwerp Central - Handwritten Collection receives a variety of feedback regarding its beds, mostly highlighting comfort and quality. Many guests appreciate the comfortable, big beds and describe the sleeping arrangements as particularly cozy with terms such as "incredibly comfy beds" and "quality bedding" commonly used. The spaciousness of the beds, including king-size options, is frequently praised, contributing to a restful experience.

Several guests favorably noted the bed firmness, ranging from "good comfy bed" to "comfortable and large beds," ensuring support and relaxation. However, there are mentions of beds being too hard for some travelers' tastes, which might affect sleep quality for those who prefer softer mattresses. Softer options for pillows were noted, although some guests found them too soft and wished for firmer choices.

The rooms themselves are also equipped with comfortable sofa beds, which kids seem to enjoy, despite occasional complaints about their hardness. Overall, Maek Hotel Antwerp Central - Handwritten Collection offers a blend of comfort with potential variability in bed firmness, ensuring most guests find the accommodations pleasant and restful.

Cleanliness
The Maek Hotel Antwerp Central - Handwritten Collection hotel receives high praise for its cleanliness with numerous guests highlighting the clean and well-maintained conditions. Most reviews commend the impeccably spotless rooms, emphasizing that they are always tidy, hygienic and modernly furnished. Travelers appreciate the consistent standard of cleanliness throughout the hotel, including the bathrooms and common areas.

Frequent mentions of spacious and comfortable rooms that are thoroughly cleaned, often stocked with fresh towels, align with the overall positive feedback about the establishment’s housekeeping standards. Neatness and good hygiene are a recurring theme, contributing to the hotel's modern and welcoming atmosphere.

However, a few reviews did note some inconsistencies, such as dusty bathrooms, hair left in showers and occasionally dirty windows. Despite these minor issues, the overwhelming majority of guests found the hotel's cleanliness standards to be impressive. The detailed cleanliness and organization of the rooms, coupled with friendly service, create a comfortable and pleasant stay at Maek Hotel Antwerp Central - Handwritten Collection.

Staff
The staff at Maek Hotel Antwerp Central - Handwritten Collection is frequently praised for their friendly and helpful nature. Guests often highlight the exceptional service provided by the reception, housekeeping and breakfast teams. The reception staff are noted for being particularly welcoming, professional and attentive, making check-ins smooth and providing useful local knowledge. Housekeeping is described as excellent, maintaining clean rooms and offering helpful service.

Many reviewers appreciated the hospitable and accommodating demeanor of the entire team, noting that employees often go out of their way to assist guests. While a few isolated incidents of unfriendly behavior at checkout and breakfast disorganization are mentioned, the overwhelming sentiment remains positive. Overall, the staff’s enthusiasm, kindness and professionalism contribute significantly to a pleasant guest experience at the hotel.

Wi-Fi
The WiFi experience at Maek Hotel Antwerp Central - Handwritten Collection presents a mixed picture with mostly satisfactory remarks. Guests appreciated the free WiFi, highlighting it as both good and very fast in certain instances. Many found the WiFi in the rooms to be decent and fully functional, making it conducive for general use. However, there were some areas in the hotel where the WiFi was spotty, slow or intermittent, suggesting that the strength could be improved. For those who enjoy in-room entertainment, the TV's YouTube functionality worked well. One unusual observation was that in some cases, the WiFi only worked when the TV was on.

Despite general positivity, a few guests noted the need for better explanations regarding WiFi use, hinting at an area for improvement in guest service-related communications. Overall, while good WiFi seems to be a frequent experience, there are still pockets of inconsistency that could be addressed to enhance guest satisfaction.

Gym
The gym at Maek Hotel Antwerp Central - Handwritten Collection has received mixed feedback from guests. While the hotel features a fitness room with modern equipment, guests have noted several concerns. Some reviews mention that the gym is small, poorly equipped and lacks windows, making it an uninviting space. Issues such as the gym being too hot and occasionally closed due to flooding or mishandling have also been reported. Overall, while the presence of a gym is appreciated, there are significant challenges regarding its usability and equipment quality.

Parking
Maek Hotel Antwerp Central - Handwritten Collection offers a variety of parking options, though guests have mentioned some challenges regarding the convenience and cost. There is no on-site parking at the hotel itself; guests often need to utilize nearby parking garages or street parking with several indicating that these options are paid and can be relatively expensive. The cost for parking in nearby garages is often around 19 euros per night, though some visitors reported fees as high as 30 euros per day.

Parking lots are typically located a short distance from the hotel, about 5-7 minutes away, which some guests found inconvenient, especially when carrying luggage. However, there are plenty of parking garages available in the vicinity, which can be reassuring for guests who plan ahead.

On the positive side, some visitors found the hotel’s parking garage to be reasonably priced and located not too far from the property, offering a practical solution for those looking to store their cars securely. Loading and unloading directly in front of the hotel is possible, adding a layer of convenience for arriving and departing guests.

Overall, while the hotel features spacious and well-decorated rooms with great views, guests may want to factor in the additional parking costs and plan accordingly to ensure a smooth and hassle-free stay.

Family
Maek Hotel Antwerp Central - Handwritten Collection is highly regarded as an excellent choice for families. The hotel provides spacious and clean family rooms that can comfortably accommodate a family of four. Guests appreciate the child-friendly atmosphere, cozy settings especially suitable for children and the availability of sofa beds for kids. The hotel staff is notably welcoming and friendly towards families, which enhances the overall experience.

Families find the hotel's location to be very convenient, as it is opposite a park with a large playground, making it an ideal spot for children to play. Additionally, the hotel is within walking distance of the city center, even with a young child in tow.

Guests also commend the extensive and delicious breakfast options, which add to the family-friendly environment. However, there are occasional concerns about room assignments, suggesting that families with young children should not be placed near areas with partying adults. Despite this, the hotel's overall facilities and services are highly accommodating for families.

In summary, Maek Hotel Antwerp Central - Handwritten Collection is praised for its spacious, comfortable family rooms, friendly staff, great location and suitable amenities, making it a perfect choice for families visiting Antwerp.

Nightlife
Maek Hotel Antwerp Central - Handwritten Collection is a conveniently located hotel for those looking to experience the vibrant nightlife of Antwerp. The hotel is near various nightlife areas, making it an ideal spot for night activities. Guests will find plenty of restaurants and bars within close proximity, contributing to a very good and central location for evening entertainment.

However, potential guests should be aware that its prime location comes with some drawbacks. The area can be quite noisy at night with external noises, loud street sounds, music from nearby bars and partygoers noticeable at late hours. Despite these disturbances, the hotel offers good amenities, including clean rooms and a coffee machine. This makes Maek Hotel Antwerp Central - Handwritten Collection a suitable choice for those who prioritize easy access to the city's nightlife, though they might need to pack earplugs for a more restful night's sleep.

4 Star
The Maek Hotel Antwerp Central - Handwritten Collection has garnered mixed reviews concerning its four-star rating, facilities and services. While it is noted as a generally well-maintained hotel, numerous guests felt it fell short of typical four-star standards. Among the recurring criticisms were the lack of bilingual staff, which many found surprising and disappointing for a hotel of its supposed caliber. The hotel room quality and general amenities were frequently described as standard and not what one would anticipate from a four-star establishment. Specific complaints about the need for minor repairs, such as doors that don't close properly and areas under construction disrupting the stay, further detracted from the experience.

On the positive side, guests appreciated the cleanliness of the rooms, which was a consistent highlight. However, these basic expectations of cleanliness did not compensate for the overall feeling that the hotel offered less than its advertised star rating. Many believed the hotel provided a three-star experience at best, citing that the facilities and service did not justify the price. Ultimately, while the hotel may have some redeeming features, it seems to lack the polish and comprehensive quality expected from a four-star hotel.

Business
Maek Hotel Antwerp Central - Handwritten Collection emerges as a favorable choice for business travelers. Its proximity to the conference center and the availability of meeting rooms and varied conference facilities make it an ideal spot for those attending study days or meetings. The hotel's business amenities are adequate, ensuring that professionals have what they need during their stay. Guests appreciate the helpful and good service, as well as the hotel's strategic, centrally located position that allows easy access to nearby business centers.

The hotel is described as comfortable and offers plenty of amenities. While there is a limited selection of Dutch TV channels and some critiques on staff training during busy moments, it remains a solid option for business stays with its useful facilities. The convenience and excellent meeting provisions make it a strong contender for anyone looking to combine work and comfort.


No, Maek Hotel Antwerp Central - Handwritten Collection doesn't have any pool.

No, a spa isn't available at Maek Hotel Antwerp Central - Handwritten Collection.

No, Maek Hotel Antwerp Central - Handwritten Collection doesn't allow dogs.

Yes, parking facilities are available at Maek Hotel Antwerp Central - Handwritten Collection.

Yes, Maek Hotel Antwerp Central - Handwritten Collection has a gym.

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