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Summary of reviewsThe Comfort Inn Memphis Downtown is a well-regarded hotel, consistently praised for its excellent location, cleanliness and friendly staff. Positioned on the outskirts of downtown Memphis, the hotel offers easy access to major attractions such as Beale Street, the Main Street Trolley, the Mississippi River and various restaurants and bars. Guests particularly appreciate the beautiful river views, the convenience of a parking garage and easy freeway access, all contributing to a safe and pleasant stay.
The hotel's breakfast receives high marks for variety and quality, featuring options like eggs, sausage, bacon, waffles, fresh biscuits and fruit. The clean dining area and attentive staff further enhance the breakfast experience, though some guests note occasional crowding and limited selections. Despite these minor drawbacks, the breakfast is generally seen as a strong feature, adding significant value to the stay.
Rooms at the Comfort Inn are spacious and clean, many offering stunning views of the Mississippi River and downtown. Guests appreciate the comfortable beds and proper amenities, though some rooms could benefit from updates and improvements. The overall cleanliness of the hotel is a major positive with daily room cleanings ensuring a pleasant stay.
The staff at Comfort Inn Memphis Downtown receive high praise for their friendliness, professionalism and helpfulness, particularly the front desk team. This welcoming atmosphere significantly enhances the overall guest experience. However, feedback on the breakfast staff is more mixed with some guests noting unfriendly behavior.
Free WiFi is available and functional for basic use, though connections can be inconsistent. The gym, while adequate for basic workouts, could use significant updates. The rooftop pool with its great city views, is generally clean and well-maintained but has faced closures for repairs, which can be disappointing for guests.
Parking at the hotel is convenient and secure with underground and on-site options available, despite some tight spaces and an additional daily fee. The hotel is considered family-friendly, offering amenities like family rooms, a game corner and a shallow pool for children. While basic, these facilities and the friendly staff make it a good choice for traveling families.
The hotel's prime location near Beale Street and other nightlife spots is a major draw, making it easy for guests to explore Memphis's vibrant scene. The beds are generally comfortable, though some guests have mentioned issues with specific rooms.
Overall, Comfort Inn Memphis Downtown offers a dependable three-star experience, delivering good value, comfort and convenience for both leisure and business travelers.
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Hotel near Nightlife Spots