Holiday Inn Express & Suites - Gilbert - Mesa Gateway Airport receives high praise from guests for its exceptional location, outstanding amenities, and superb service. Located close to Mesa Gateway Airport, the hotel offers convenience with a complimentary airport shuttle, making it an ideal choice for travelers. Visitors appreciate the abundance of nearby dining options, adding to the hotel's appeal.
A standout feature of the hotel is its complimentary breakfast, which consistently impresses with a fresh, hot variety of offerings. Highlights include the highly favored cinnamon rolls, alongside a broad selection that appeals to families and exceeds guest expectations. The breakfast staff contribute significantly to the experience with their friendly and attentive service, ensuring a delightful start to the day.
The hotel rooms are noted for their cleanliness and spaciousness, providing a comfortable experience with modern decor and practical amenities. The attention to detail in room maintenance, combined with thoughtful touches like suitcase benches and hooks, enhances the overall guest experience. Guests frequently commend the friendly and professional staff, who deliver outstanding service that complements the welcoming atmosphere.
Cleanliness is another area where the hotel excels, with spotless rooms, bathrooms, and public areas enhancing the comfort of guests' stays. While there are minor concerns about the pool area's cleanliness, the well-maintained property and fresh ambiance speak to the care put into the hotel's upkeep.
The staff consistently uphold a high standard of service, characterized by professionalism, efficiency, and warmth. The team is often praised for facilitating needs promptly and effectively, contributing to a seamless and pleasant experience throughout guests' visits.
Finally, guests can expect restful nights thanks to the hotel's notably comfortable beds. Travelers often highlight the exceptional comfort of the mattresses and pillows, which, along with the clean and pleasant-smelling sheets, create a tranquil and restful environment.
SureStay by Best Western Mesa Downtown Area is well-regarded for its strategic location, providing guests with convenient access to downtown Mesa and nearby attractions. The proximity to public transportation enhances its appeal, making it an excellent choice for visitors without private transport. Guests commend the hotel's central setting despite occasional mentions of noise and an unsettling atmosphere.
The hotel's breakfast experience offers mixed reviews, with a notable highlight on the waffle maker and general continental breakfast. However, many guests express the need for improved variety and service, as the current offerings are limited, sometimes resulting in capacity issues and dissatisfaction with the grab-n-go style.
Room conditions at the hotel vary, with some guests enjoying spacious, clean accommodations with comfortable beds, while others encounter maintenance and cleanliness issues, such as dated decor and unpleasant odors. Despite this, positive feedback about tidiness reflects well on certain areas of the hotel, although targeted cleaning and maintenance could enhance guest satisfaction across the board.
The staff consistently receive commendation for their friendliness and helpfulness, with Chris at the front desk frequently mentioned for exceptional service. While there are occasional less favorable interactions, the staff are seen as a significant asset, contributing positively to the overall guest experience.
Beds are a standout feature at the hotel, with numerous guests praising their comfort and cleanliness. This focus on quality sleeping arrangements ensures guests can enjoy a restful stay, with the clean linens adding to the inviting atmosphere. Overall, SureStay by Best Western Mesa Downtown Area is highlighted for its location and staff, with potential for improvement in areas such as breakfast and room maintenance to further elevate the guest experience.
The ADERO Scottsdale Resort, Autograph Collection is a stunning property with breathtaking views of the cliffs, mountains and sunrises/sunsets. The hotel grounds are well-maintained and the location is perfect for hiking trails and exploring nearby restaurants and shops. While breakfast received mixed reviews, the dining options on site were generally well-liked. The rooms are cozy and immaculately clean with modern touches and comfortable furnishings. The staff is known for their great service, friendliness and helpfulness, although there were a few isolated incidents of unprofessional or rude staff. The spa is a must-visit for all guests with amazing massages and excellent amenities. The pool area is stunning and offers a variety of amenities, although service at the poolside bar and restaurant can be slow. Parking is not free, but the property provides ample parking space. Overall, the ADERO Scottsdale Resort, Autograph Collection is a clean, inviting and enjoyable place to stay with excellent service and amenities.
Doubletree by Hilton Phoenix Mesa enjoys a favorable reputation, largely marked by positive guest experiences. The hotel's prime location near Tempe Mesa makes it easily accessible and close to various dining and entertainment options with many guests praising its convenience and scenic views. The breakfast offerings are generally well-received for their quality and variety, despite some feedback regarding the cost and occasional service of cold items. The rooms are consistently highlighted for their spaciousness, cleanliness and comfort with high marks for the quality of the beds even though there are occasional comments about firmness and cleanliness concerns.
Cleanliness is a standout feature across the hotel, from the spotless rooms to the well-maintained common areas, earning commendations for the diligent cleaning staff. The staff at Doubletree by Hilton Phoenix Mesa are frequently praised for their exceptional service with specific mentions of friendliness and a welcoming demeanor that enhances the guest experience. Sabrina and Tristan are noted for their outstanding service.
The pool area, while generally appreciated for its cleanliness and enjoyable features like waterfalls, receives mixed feedback regarding its size and the consistency of the pool heating. Finally, while many guests found the beds to be particularly comfortable and conducive to a good night's rest, there are a few comments about the need for improved bed quality and addressing occasional cleanliness issues with the bedding.
Overall, Doubletree by Hilton Phoenix Mesa leaves a positive impression with its convenient location, excellent staff service and comfortable, clean accommodation being the most frequently lauded aspects.
*Additional taxes or fees may apply. Please check the final price before completing your booking.Showing 1-20 out of 50 hotels in and around Apache Junction