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Arco Smart Hotel

Arco , Via Santa Caterina 4/p (Show on Map)

7.8

Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsArco Smart Hotel, nestled in the heart of Arco, garners high praise for its unbeatable location. Its central yet tranquil setting provides easy access to the charming old town, stunning mountain views and convenient amenities, including free parking. The hotel is strategically located near restaurants, ice cream parlors, a large supermarket and various attractions, making it an excellent base for exploring the beautiful surroundings.

Guests frequently commend the ample and delicious breakfast buffet, which offers a diverse array of high-quality sweet and savory options. Although some guests noted repetitive items and occasional quality issues, the overall breakfast experience is generally positive and well-received. Similarly, the dinner service is appreciated for its variety and good quality vegetables, despite some critiques regarding repetitive dishes and occasional concerns over the warmth and freshness of the food.

The spacious, clean and modern rooms at Arco Smart Hotel are another highlight, featuring recent renovations, bright interiors and comfortable beds, although there are mentions of a preference for single mattresses over joined ones. The hotel maintains a high standard of cleanliness with daily cleaning services that include fresh towels, contributing to an immaculate and welcoming atmosphere.

The friendly and professional staff at Arco Smart Hotel enhance the guest experience with their attentiveness and willingness to assist. Guests consistently praise the courteous reception and dining staff, as well as the multilingual team's approachability and dedication.

The spa at the hotel is highly regarded for its cleanliness and appealing environment, though some guests noted minor functionality issues and the absence of additional amenities. The pool, while clean and pleasant, receives mixed reviews due to its small size, cold temperature and limited hours of availability, which some guests find restrictive.

Families will find the hotel well-suited to their needs with spacious family rooms and dedicated play areas for children. However, occasional issues such as non-functioning heating, an unprepared child’s bed and a temporarily unusable playroom have been cited, indicating areas for improvement.

Parking at the hotel is excellent with plenty of free spaces available in front of the hotel or in an underground garage, adding to the overall convenience for guests with vehicles.

While the hotel's overall experience is satisfactory for many, some feel it falls short of the advertised four-star standard, particularly regarding the quality of the mattresses and attention to detail in facilities and services.

In summary, Arco Smart Hotel offers an excellent location, friendly service and clean, modern accommodations, making it a popular choice for travelers exploring Arco. However, attention to certain areas could further enhance the guest experience and align the hotel more closely with four-star expectations.
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Family Friendly Hotel

This hotel is designed for family vacations with a strategic location for excursions. It features a dedicated games room for children, a pool, and a babysitting service, ensuring both kids and adults have an enjoyable and relaxing stay.

Dog Friendly Hotel

Arco Smart Hotel is known for offering spa services and being pet-friendly. The hotel is a comfortable stay for both guests and their furry friends, with quality service and amenities.

Hotel with Swimming Pool

This 4-star hotel has a garden with a swimming pool. It is family-friendly and centrally located. It features a wellness center and a pool dedicated to younger guests.

Outdoor Pool

Business Hotel

While located in Riva del Garda, its modern amenities may appeal to business travelers seeking a comfortable and technologically equipped stay. Specific business amenities need to be verified.

Hotel with Parking

Arco Smart Hotel features free private parking. This is highlighted as one of the key amenities offered by the hotel.

EV charging stations

Accessible Hotel

Arco Smart Hotel provides disabled accessible facilities and is wheelchair accessible, although limitations may apply. It has a lift for accessing upper floors and bathrooms include emergency cords and grab rails.

Hotel with EV Charging Stations

This hotel offers electric car charging facilities. It also provides a garage and parking for cars and motorcycles, along with a bike storage.

4-Star Hotel

This hotel offers spa facilities including a sauna, and features an outdoor pool set in gardens. It provides free Wi-Fi and free parking, combining convenience with relaxation.

Hotel with All Inclusive Packages

Hotel for Honeymoon

Hotel with Spa

Romantic Hotel

Hotel with Outdoor Pool

Room Types

Superior Double Room Please specify your bed-type preference when booking.

Family Room Featuring a balcony, satellite TV and a private bathroom.

Standard Double Room Offering free toiletries, this double room includes a private bathroom with a walk-in shower and a hairdryer. The air-conditioned double room offers a flat-screen TV with satellite channels, soundproof walls, a tea and coffee maker, a wardrobe as well as mountain views. The unit offers 1 bed.

Family Suite This family room features a pool with a view. Featuring free toiletries, this family room includes a private bathroom with a walk-in shower and a hairdryer. The air-conditioned family room features a flat-screen TV with satellite channels, a tea and coffee maker, a wardrobe, a safe deposit box as well as garden views. The unit has 3 beds.

Suite This air-conditioned suite is comprised of a flat-screen TV with satellite channels, a private bathroom as well as a balcony with mountain views. The unit has 2 beds.

About Arco Smart Hotel

License: IT022006A1OLNHC65I

Guest Reviews

7.8

Good

Location

Nestled in the heart of Arco, Arco Smart Hotel boasts an unbeatable location that leaves guests eager to return. Its central position places the charming old town just a few minutes away on foot, allowing visitors to immerse themselves in the area's historic allure with ease. From the hotel's vantage point, guests can enjoy stunning views of the surrounding mountains, enhancing the overall experience.

The hotel's setting strikes a perfect balance; while it is centrally located, it maintains a quiet atmosphere, providing a peaceful retreat from the hustle and bustle. The vicinity features convenient amenities such as accessible parking, modern facilities and friendly, responsive staff, which further contribute to the guest experience. Additionally, proximity to restaurants, old town attractions, ice cream parlors and a large supermarket affirms the hotel's strategic and optimal locale.

Free parking and competitive price-performance ratios add to the list of reasons guests find the hotel’s location ideal. Whether venturing into the historic town or exploring nearby areas like Riva del Garda, Arco Smart Hotel's location makes it an excellent base for adventure. With scenic outdoor areas and a modern, beautifully maintained environment, the hotel offers both convenience and tranquility for travelers looking to explore the beautiful town of Arco.

Breakfast

'Arco Smart Hotel' offers a breakfast experience that has generally received high praise from its guests. Described as fabulous and abundant, the breakfast buffet boasts a large selection of both sweet and savory options, catering to diverse tastes. Many guests noted the excellent, varied and high-quality offerings with terms like delicious, hearty and well-stocked frequently mentioned.

Several reviews emphasized the wide variety and richness of the breakfast, highlighting its completeness and the satisfaction it brings to diners. The buffet is well-prepared and presented with numerous choices ensuring that there is something for everyone. Guests appreciated the abundant and tasty options, often referring to the breakfast as excellent or even super.

However, a few guests mentioned repetitive items and occasional quality issues, such as burnt brioche and watery scrambled eggs. Some felt the breakfast was basic or average with room for improvement in terms of selection and variety.

Overall, 'Arco Smart Hotel' provides a comfortable and rich breakfast experience that aligns well with its service standards, offering good value for the price.

Dinner

Arco Smart Hotel offers a dinner experience that boasts both variety and quantity, catering to diverse tastes with a special mention of good quality vegetables. Guests appreciate the abundance and broad selection available at the buffet, particularly highlighting the affordability at 20 euros per person for a wide array of dishes. However, while many find the dining options plentiful and tasty, there are notable areas for improvement. Some guests felt that certain aspects of the food lacked quality and authenticity with a recurring issue of repetitive dishes, especially the fish. Moreover, the buffet's vegetarian options were found wanting and there were occasional concerns about the warmth and freshness of the ingredients. Despite these critiques, the dinner offerings are generally well-received for their variety and ability to satisfy different palates, though enhancements in quality and diversity could further elevate the dining experience.

Rooms

The Arco Smart Hotel boasts large, clean and spacious rooms, making it a comfortable choice for families, including those with young children. Recent renovations and modern furnishings enhance the appeal of the accommodations, which are characterized by their bright and airy environment. Many rooms feature balconies or terraces, providing additional space and a pleasant place to relax. Guests consistently note the cleanliness and the daily upkeep of the rooms. The hotel offers good room amenities and comfortable beds, although a few guests mentioned a preference for single mattresses rather than two joined ones. Despite some minor issues like non-functional air conditioning and doors that require extra force to close, the overall feedback is highly positive. The hotel's convenient location and updated facilities make it a reliable option for a pleasant stay.

Beds

Guests at 'Arco Smart Hotel' have shared a range of opinions about the beds, but a clear pattern emerges. On the positive side, some guests found the beds to be comfortable and there were mentions of welcoming and spacious beds. However, these positive remarks were overshadowed by numerous complaints about the mattresses. Many described them as worn out, sagging and hard, making sleep less than restful. There were also mentions of issues with pillows and the inconvenience of double beds made up of two single mattresses. Overall, it seems that while the beds at Arco Smart Hotel have some redeeming qualities for some, the widespread dissatisfaction with the condition and comfort of the mattresses suggests a need for improvement in this area.

Cleanliness

Arco Smart Hotel consistently garners praise for its high standard of cleanliness with numerous guests highlighting the immaculate condition of the rooms and common areas. The hotel is frequently described as clean, modern and well-maintained, providing spacious and comfortable rooms. Many visitors appreciate the daily cleaning service, which includes fresh towels and ensures a hygienic environment. The cleanliness throughout the facility is often noted as being excellent, contributing to a pleasant and welcoming atmosphere. Although there were a few isolated remarks about minor issues, such as dust on furniture and the need for better cleaning in some areas, the overall impression remains positive. Guests often commend the hotel for its good value for money, prime location and the courteous, attentive staff. The emphasis on maintaining a clean and hygienic space, especially during current times, is particularly appreciated. Overall, Arco Smart Hotel is generally seen as a spotless and comfortable place to stay.

Staff

Arco Smart Hotel boasts an exceptionally friendly and accommodating staff, as consistently highlighted in guest reviews. Visitors frequently mention the kindness and attentiveness of the team, noting their willingness to help with any issues that arose. The reception staff are especially praised for their courteous and service-oriented approach, ensuring a welcoming environment from the moment of arrival. Diners have commented positively on the dining staff's politeness and the overall quality of service. The hotel's commitment to daily cleaning and towel exchange, facilitated by the dedicated and friendly housekeeping team, further enhances the guest experience. The availability and responsiveness of the multilingual staff make for smooth communication, enhancing the overall service quality. Arco Smart Hotel's personnel excel in professionalism and approachability, solidifying the venue's reputation for exceptional hospitality.

Spa

Arco Smart Hotel features a spa that consistently receives high praise from guests for its aesthetic appeal and cleanliness. The wellness area is often described as beautiful, very clean and well-maintained, indicating a high level of care and upkeep. Guests appreciate the welcoming and fantastic environment of the spa, highlighting its newness and quality. There are, however, a few minor drawbacks noted, such as functionality issues and a lack of supplementary amenities like music and herbal teas. Additionally, the absence of an indoor pool has been pointed out. Despite these minor concerns, the overall impression of the spa at Arco Smart Hotel is one of relaxation and enjoyment, making it a highly regarded aspect of the guests’ stay.

Pool

The pool at Arco Smart Hotel is a mixed experience for guests, who generally find it pleasant, but lacking in size and warmth. Many appreciate the overall cleanliness and the availability of pool and wellness facilities, mentioning the pool area as nice and the outdoor spaces being well-maintained. Despite these positives, a recurring critique is the small size of the pool, which some guests feel is exaggerated in photos.

The pool's temperature is another polarizing factor; while some found the water refreshingly cold, many considered it uncomfortably freezing, making it difficult to enjoy. The restrictive pool hours, from 12 PM to 7 PM, also limit accessibility and for some guests, the lack of sunshades is a notable drawback. Overall, while the pool has its charms, it may not meet the expectations of those looking for a larger or warmer swimming experience.

Parking

Arco Smart Hotel offers excellent parking options that many guests have found convenient and satisfactory. Visitors can choose from plenty of parking spaces either in front of the hotel or in an underground garage, making it easy for guests with cars or motorcycles to find a spot. The parking is described as spacious, adequate and ample, ensuring that there is always room for everyone. Moreover, the availability of free parking adds to the convenience, making it a stress-free experience. Guests have consistently noted the ease of parking, whether it’s the large parking lot or the covered private spaces provided by the hotel. Overall, the parking facilities at Arco Smart Hotel earn high praise for being very good and highly convenient.

Family

Arco Smart Hotel offers mixed experiences for families with children. Praised for its family-friendly atmosphere, the hotel features a spacious family room, which includes an extra room with two beds, making it a practical choice for families. The kids' game room is a particular highlight, providing a fantastic play area that keeps young ones entertained. There is also a dedicated play area in the basement that enhances the hotel's appeal to families.

While the food selection receives positive notes for being varied and suitable for family needs, not all aspects of the hotel meet expectations. Some guests encountered issues such as non-functioning heating, an unusable hairdryer due to lack of a power outlet and an unprepared child's bed upon arrival. A significant problem cited was the children's playroom being underwater for half the week, which dramatically affected the overall experience.

In summary, Arco Smart Hotel shows potential for being a great family getaway with its accommodating rooms and dedicated children's areas, but it currently faces some challenges that may impact the satisfaction of visiting families.

4 Star

Arco Smart Hotel has garnered mixed reviews regarding its four-star rating. While guests generally praised the staff, food and cleanliness, there were notable criticisms about the hotel not living up to its advertised four-star status. Many felt that the facilities and services need significant upgrades to meet the expectations associated with a four-star experience. Reviews frequently mentioned that the quality of mattresses, breakfast and overall structure failed to reach the four-star standard with some even suggesting it doesn't align with a three-star rating. There was a recurrent sentiment that more attention to detail and higher quality offerings were expected from a hotel in this category. Despite these points, the overall experience was considered satisfactory by some with everything else being great.

Yes, Arco Smart Hotel has pool(s) that belong to one or more of the following categories: Outdoor Pool.

Yes, a spa is available at Arco Smart Hotel.

Yes, Arco Smart Hotel welcomes dogs.

Yes, parking facilities are available at Arco Smart Hotel.

No, Arco Smart Hotel doesn't have a gym.

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