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Palace Hotel Città

Arco , Viale Roma 10 (Show on Map)

8.6

Very Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsPalace Hotel Città receives widespread acclaim across multiple aspects, making it a highly recommended option for travelers visiting Arco. Centrally located in this picturesque town, the hotel serves as an ideal base for cyclists, hikers and climbers looking to explore the stunning landscapes and nearby attractions such as Lake Garda. Guests appreciate the hotel's serene surroundings, easy access to public transportation and proximity to the bustling historic center, filled with shops, restaurants and markets.

Guests frequently commend the breakfast for its excellent quality and extensive variety, catering to diverse dietary needs. The breakfast buffet includes a rich selection of sweet and savory options, setting a high standard that often surpasses expectations. Similarly, the dinner menu receives high praise for its delicious, varied three-course meals, including salad buffets and an array of impressive dishes. Visitors note the professional and friendly service, enhancing their dining experience.

The rooms are another highlight, described as spacious, modern and meticulously clean. With amenities such as balconies offering stunning views, daily cleaning and fresh linens, the accommodations provide comfort and relaxation. While a few guests mention some rooms could use an update, the overall feedback is overwhelmingly positive due to the rooms' functionality and the excellent service provided by the staff.

The hotel's cleanliness is consistently praised with guests noting the pristine condition of the rooms and common areas. The pool area, in particular, stands out for its cleanliness and inviting atmosphere, featuring ample sunbeds and a well-maintained environment that guests find perfect for relaxation.

Exceptional staff contribute significantly to the hotel's charm. Guests consistently highlight the team's friendliness, attentiveness and professionalism, from the reception to the top management. Thoughtful gestures like complimentary fruit baskets and champagne enhance the guest experience, underscoring the staff's dedication to making visitors feel welcome and well-cared for.

Additional features such as free and convenient parking, a well-maintained and relaxing spa and family-friendly amenities further add to the hotel's appeal. While the WiFi receives mixed reviews regarding its reliability, it is generally appreciated as a valuable free service.

In summary, Palace Hotel Città excels in providing a comfortable, clean and friendly environment with excellent food and convenient amenities, making it a top choice for visitors to Arco. Whether exploring the local area or simply relaxing by the pool, guests find plenty to appreciate about their stay at this well-regarded hotel.
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Family Friendly Hotel

This hotel offers a comfortable and convenient stay in Arco, suitable for families. Its central location allows easy access to local attractions and amenities, making it a practical choice for those looking to explore the area.

Dog Friendly Hotel

Palace Hotel Città is known for being pet-friendly. The hotel provides a luxurious stay for both guests and their furry friends, with quality service and amenities.

Dogs Stay Free

Hotel with Swimming Pool

This hotel has an outdoor pool with umbrellas and loungers. It also offers a sauna, hot tub, and massage treatments. It is located in the center of Arco.

Outdoor Pool

Business Hotel

This hotel offers business-friendly amenities and services, making it suitable for business travelers seeking convenience and comfort during their stay. Specific details about meeting spaces and business services need to be verified.

Hotel with Parking

The Palace Hotel Città provides free parking. It also offers bike rentals and is centrally located in Arco.

Accessible Hotel

This hotel offers comprehensive accessibility features, including facilities for disabled guests, a lift for upper floors, emergency cords in bathrooms, lower bathroom sinks, higher level toilets, and toilets with grab rails. It provides wheelchair access to common and public areas.

4-Star Hotel

The hotel boasts an infinity swimming pool and a fitness club. Its tranquil location is perfect for a relaxing holiday near Lake Garda, with free Wi-Fi available.

Hotel where Dogs Stay Free

Dogs can stay at Palace Hotel Città for free, providing a convenient service for guests traveling with their pets.

Luxury Hotel

Hotel with Spa

Romantic Hotel

Hotel with Outdoor Pool

Room Types

Double Room with Balcony This bright room has a private bathroom. Wi-Fi is free.

Single Room This room has a private bathroom.

Classic Triple Room This air-conditioned triple room includes a flat-screen TV with cable channels, a private bathroom as well as a balcony with mountain views.

Standard Double Room - Single Use This air-conditioned double room is comprised of a flat-screen TV with cable channels, a private bathroom as well as a balcony with mountain views. The unit has 1 bed.

Superior Double or Twin Room This air-conditioned twin/double room is comprised of a flat-screen TV with cable channels, a private bathroom as well as a balcony with mountain views.

Superior Double or Twin Room with Pool View The spacious twin/double room features air conditioning, soundproof walls, a balcony with pool views as well as a private bathroom boasting a walk-in shower.

Suite with Pool View This suite comprises 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. The air-conditioned suite provides a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as pool views. The unit offers 1 bed.

About Palace Hotel Città

License: IT022006A16LA9J32E, Q001

Guest Reviews

8.6

Very Good

Location

Palace Hotel Città enjoys an enviable position in the picturesque town of Arco, making it a prime spot for various types of travelers. Located centrally, the hotel offers the perfect base for cyclists, hikers and climbers eager to explore the magnificent landscapes and nearby attractions, such as Lake Garda, which is easily accessible by bus or bike. The historic center of Arco, bustling with shops, restaurants and local markets, is just a short walk away, providing guests with ample opportunities for dining, shopping and sightseeing right at their doorstep.

Guests frequently commend the hotel's strategic location, which allows for convenient access to the town's amenities and the broader region. Whether one is looking to visit the charming Christmas markets or embark on outdoor adventures, Palace Hotel Città stands out as an ideal starting point. The area surrounding the hotel is described as beautiful and serene, offering a quiet retreat despite its proximity to the busy town center.

The hotel's facilities, including a nice, clean pool and free bike rentals, further enhance the appeal of this centrally located gem. With easy access to public transportation and just a few minutes drive to Riva del Garda, the hotel seamlessly combines the charm of Arco with the allure of the larger Lake Garda area.

Overall, Palace Hotel Città's prime location coupled with its well-maintained amenities makes it a highly recommended choice for visitors looking to explore Arco and its surroundings. Whether traveling by car, bus or on foot, guests will find the hotel's position perfect for various excursions and local explorations.

Breakfast

The breakfast at Palace Hotel Città consistently receives high praise for its quality, variety and abundance. Guests frequently describe the breakfast as excellent, fantastic and beyond expectations, emphasizing a rich and diverse selection that caters to various tastes and dietary needs, including options for lactose intolerant and celiac guests. The buffet is particularly noted for being extensive and well-organized, featuring an array of delicious choices that satisfy all preferences. Many reviews highlight the wide selection of items available, including hot drinks and an array of sweet and savory foods typical of Italian breakfast culture.

Guests appreciate the overall quality and completeness of the breakfast, identifying it as a key highlight of their stay. The breakfast is often described as rich, varied and plentiful, meeting or surpassing the standards of a 4-star hotel. Some reviews do mention minor areas for improvement, such as the desire for a more balanced selection or fresher warm dishes, which were occasionally found cold. The breakfast room, located in the basement, also received mixed feedback with some guests preferring an alternative setting.

In addition to the satisfying breakfast experience, the hotel's service is frequently commended for its friendliness and efficiency, contributing to the pleasant dining atmosphere. Overall, the breakfast at Palace Hotel Città is celebrated for its quality, variety and the attentive service that accompanies it, providing guests with a delightful start to their day.

Dinner

Palace Hotel Città receives high praise from guests for its dinner offerings. The food at the hotel is consistently described as amazing, delicious and of excellent quality. Visitors appreciate the very good menu selection and the diverse three-course dinners, which are often highlighted for their variety and pleasing flavors. The dinner options include a salad buffet and a choice of multiple dishes each night, ensuring that there is always something to cater to different tastes.

Guests who opt for half board commend the reasonable pricing and enjoy a new, varied menu every evening. Many reviews emphasize the tasty and plentiful nature of the meals with special mentions of the wonderful pasta dishes and the well-organized restaurant setting.

Staff at the hotel contribute to the positive dining experience with their professional and well-dressed appearance, ensuring guests feel welcomed and well-treated. However, there are a few mentions of areas needing improvement, such as the speed of service and occasional oversight in the range and preparation of dishes. Despite these minor shortcomings, the general consensus is that the dinner at Palace Hotel Città is a great choice, highlighted by excellent cuisine and good value for money.

Rooms

Palace Hotel Città boasts an array of spacious, modern and well-maintained rooms that have delighted many of its guests. The rooms are consistently highlighted for their cleanliness, comfortable amenities and generous sizes. Many of the rooms also feature balconies with stunning views of either the lake or the surrounding mountains, enhancing the overall guest experience. Several visitors have enjoyed the newly renovated rooms on the 4th floor, while the overall atmosphere of the hotel is described as pleasant and welcoming.

The bathrooms are often noted for their size and well-provided facilities. Daily room cleaning and fresh sheets are a definite plus, ensuring that accommodation remains pristine throughout each stay.

While the vast majority of feedback is positive, a few guests mention that some rooms appear a bit dated and could benefit from a refresh. However, this is often overshadowed by the overall functionality, comfort and the excellent service provided by the hotel staff.

In summary, Palace Hotel Città is praised for its clean, spacious and beautifully maintained rooms, inviting ambiance and picturesque balconies, making it a worthy choice for a comfortable and relaxing stay.

Beds

Guest reviews about the beds at Palace Hotel Città offer a mix of experiences, but a few common themes emerge. Many guests found the beds to be comfortable, noting that the rooms were clean, spacious and tidy. Some particularly highlighted the soft and cozy nature of the beds with enough space provided for a pleasant stay.

However, there were numerous mentions of discomfort stemming from mattresses that were either too hard or too worn out. Some guests reported that the beds were not up to their expectations with instances of old, creaky mattresses and bedspreads showing signs of age. The lack of uniformity in the mattresses for double beds, where one is higher than the other, was another point of concern.

While some guests enjoyed a good night's sleep due to the comfortable bedding, others felt the need for an upgrade to ensure more consistent comfort across all rooms. Despite the mixed feedback on the beds, the hotel was praised for its clean rooms and pleasant overall environment.

Cleanliness

Palace Hotel Città consistently impresses with its high standards of cleanliness. Guests frequently highlight the hotel's clean and well-maintained environment, praising the spotless rooms, which are spacious and often newly renovated. Daily room cleaning and towel changes further ensure a comfortable stay with many guests noting the immaculate and top-notch cleanliness throughout the hotel. The dedicated housekeeping staff is thorough and efficient, maintaining a pristine and welcoming atmosphere. The pool area receives particular accolades for its cleanliness and size, adding to the overall positive experience. Guests consistently express satisfaction with the level of cleanliness, making Palace Hotel Città a reliable and inviting choice for travelers.

Staff

The staff at Palace Hotel Città receive high praise for their exceptional friendliness and helpfulness. Across numerous reviews, guests consistently highlight the team’s warm and courteous demeanor. The reception staff, described as nice, kind and attentive, often leave a lasting positive impression on visitors. From the top management to the room staff, every member is noted for their professionalism and competence. Many visitors commend the proactive and attentive service provided with particular appreciation for the team’s responsiveness during emergencies.

Moreover, guests frequently mention the exceptional welcome they receive, including thoughtful touches like fruit baskets and champagne, which enhance their overall experience. The staff’s dedication to making guests feel comfortable and well-cared for is evident through their courteous and accommodating nature. Even during challenging times, the staff’s unwavering support and helpfulness stand out, ensuring a pleasant stay for all guests. The consistent feedback of friendliness and efficiency, coupled with their proactive professional attitude, positions Palace Hotel Città’s staff as an integral part of its charm and allure.

Wi-Fi

Guests have varied experiences with the WiFi at Palace Hotel Città. Many reviews mention that WiFi is available for free throughout the hotel and often note its presence as a positive aspect. Some guests appreciated the good WiFi, which allowed them to stay connected seamlessly. There were, however, a few reports of the WiFi being slow and unreliable, particularly during the evenings. Occasionally, visitors found the connection to be weak or even non-existent, suggesting that improvement in the WiFi service is needed. Despite these inconsistencies, several guests highlighted that the WiFi reception was generally very good and mentioned the convenience of having free WiFi readily available anywhere in the hotel.

Spa

The reviews for the spa at Palace Hotel Città highlight an excellent and well-managed wellness area that guests find very professional and relaxing. The spa facilities include a sauna, an emotional shower and a relaxation room, all of which contribute to a very nice and clean environment. The wellness center is described as cozy, relaxing and fragrant, offering guests a calm and beautiful retreat. The new pool is particularly noted for its beauty.

Although some guests mention limited possibilities within the wellness area and the absence of an indoor Jacuzzi, the overall feedback remains positive. Many appreciated the inclusion of the spa with their room booking, even though others noted there is an extra charge in some cases. Despite its small size, the spa area is praised for being clean, well-maintained and offering excellent treatments and enjoyable massages.

In summary, the spa at Palace Hotel Città is recommended for its professionalism, cleanliness and the relaxing atmosphere it offers, although potential visitors should be aware of certain limitations such as the seasonal usability of the outdoor Jacuzzi and additional charges that may apply.

Pool

Nestled amidst beautiful scenery, Palace Hotel Città boasts a pool area that consistently garners high praise from guests. Descriptions highlight the pool as clean, well-maintained and visually appealing. Guests appreciate the spaciousness of the pool, often noting its ample sunbeds and lounge chairs. The pool is celebrated for being large, inviting and maintained at a pleasant temperature.

The outdoor area is also well-regarded with many reviews mentioning the tidy surroundings and the availability of sun umbrellas and comfortable loungers. There's a nod to added features like a Jacuzzi corner, enhancing the relaxation experience. Many guests found tranquility by the pool, making it a restful spot to unwind. The pool area and surrounding gardens are well-kept, adding to the overall pleasant ambiance of the hotel.

In conclusion, the pool at Palace Hotel Città is a standout feature that offers guests a clean, spacious and relaxing environment, complemented by attentive maintenance and sufficient amenities for a comfortable stay.

Parking

Palace Hotel Città offers free parking for its guests, making it a convenient option for those traveling by car. Many reviews highlight that there are ample and sufficient parking spaces available behind the hotel, ensuring that parking is not a significant issue. Guests appreciate that the parking is private and free of charge, adding to the overall convenience.

However, some reviews mentioned that the parking lot can be overcrowded and tight, particularly during peak times, which may cause difficulty in finding a space upon arrival. There have been instances where guests were unable to park on the premises for the first night, emphasizing a need for an improvement in parking capacity.

Overall, while parking at Palace Hotel Città is generally seen as convenient and sufficient with the added benefit of no extra fees, there can be occasional challenges due to limited space and high demand.

Family

Palace Hotel Città is highly praised for its welcoming family atmosphere, making it an excellent choice for those traveling with children. The hotel offers a variety of family-friendly activities and services that cater to both adults and kids, ensuring a comfortable and enjoyable stay for everyone. Guests frequently highlight the spacious rooms that can easily accommodate cribs and strollers, providing the essential space needed for a family vacation.

The ambiance at Palace Hotel Città is consistently described as pleasant and relaxing, perfect for a short summer getaway. Families appreciate the overall cleanliness and comfort that the hotel provides, often mentioning their intentions to return. Its family-oriented services and environment have garnered many recommendations as a top choice for family vacations with several guests noting their repeat visits.

In summary, Palace Hotel Città stands out for its exceptional family-friendly offerings, making it a favored destination for families seeking a relaxing and comfortable vacation spot.

4 Star

While the Palace Hotel Città carries a four-star rating, many guests felt it fell short of this standard. Reviews commonly describe the hotel’s facilities and services as closer to three-star quality. Though some visitors acknowledged the presence of luxury amenities generally associated with four-star establishments, there were consistent remarks about the hotel's aging structure and outdated aspects.

Certain guests noted that while the hotel provides a very good experience and has quality features, it often does not meet the full expectations of a four-star rating. Guests pointed out that certain services, including dinner, were not up to the expected standard. Despite this, some reviews mentioned that the hotel is worth considering for future visits, indicating a satisfactory yet not exceptional experience.

Overall, while the Palace Hotel Città offers a comfortable stay, it generally aligns more with three-star accommodations rather than the four-star level it claims. This discrepancy between rating and experience was a recurring theme among guest feedback, suggesting a potential need for improvements to meet contemporary four-star criteria.

Business

Palace Hotel Città offers a variety of well-regarded facilities and services tailored for business travelers. The hotel features a business center and conference facilities, along with meeting rooms and a dedicated business lounge. It is described as business-friendly and perfect for short business stays, providing good business amenities with functional and practical options for those visiting for work. The high-value Wi-Fi and basic business services cater to professional needs, making it suitable and great for business endeavors. Additionally, the accommodation is noted to be affordable, adding to its appeal for business visits.

Accessible

Palace Hotel Città garners positive feedback for its accessibility features, particularly for guests with disabilities. The hotel boasts smooth wheelchair access, ensuring that navigating the premises is straightforward. Guests appreciate the easily accessible entrance, elevators and facilities that cater to everyone. Accessible bathrooms and basic accessible amenities contribute to the hotel's inclusive atmosphere. There's also commendation for the availability of specific mobility aids like sport strollers Chariot Thule, accommodating both one-seat and two-seat needs. Families benefit from the wide selection of available bikes, enhancing convenience and enjoyment during their stay.

However, there are a few areas for improvement noted in the feedback. Some guests mentioned the absence of handrails in the toilets, which could be a drawback for those requiring additional support. Despite these minor concerns, the overall provision of accessible and disabled-friendly amenities ensures that Palace Hotel Città provides a comfortable experience for guests with mobility challenges.

Outdoor Pool

Set in a beautiful outdoor area, the Palace Hotel Città's outdoor pool receives high praise from guests for its cleanliness, spaciousness and overall ambiance. The pool area, not only large but also well-maintained, provides a serene and quiet environment perfect for relaxation. Visitors appreciate the availability of lounge chairs and sun umbrellas, which enhances the comfort and convenience of their poolside experience. The outdoor whirlpool and the provision of pool towels contribute to the pleasant swimming experience. Despite some guests wishing for a heated pool to extend usage into cooler parts of the day, the setting remains highly enjoyable. Additionally, the hotel's pool services, including access to an indoor wellness center, are noted as splendid and offer great value. The pool's proximity to nearby restaurants and attractions further adds to its appeal, making it a standout feature of the hotel.

Romantic

Nestled in a serene and picturesque location, Palace Hotel Città stands out as an exemplary destination for couples seeking a romantic escape. Guests frequently praise the romantic atmosphere of the hotel, accentuated by its charming surroundings and beautiful streets and squares. The tranquil environment is perfect for those looking to unwind with quiet nights ensuring restful sleep.

The hotel's poolside area often receives accolades for its romantic setup and the outdoor Jacuzzi adds an extra touch of luxury that many find ideal for a romantic retreat. The balconies offer stunning views that are perfect for evening relaxation, making it a memorable spot for visitors.

Personal touches such as a welcome fruit plate and a bottle of champagne help create a personalized and intimate experience for guests. The on-site restaurant, praised for its romantic ambiance, provides spacious and inviting settings that are perfect for enjoying a meal with a loved one.

The staff's dedication to providing excellent service enhances the overall experience, ensuring that couples feel attended to and special. A superb breakfast and meticulously clean facilities, including a beautiful pool, contribute to a wonderfully successful and relaxing vacation. For those in search of a romance-inclined getaway, Palace Hotel Città offers a comprehensive and delightful experience that is hard to match.

Dog Friendly

Palace Hotel Città is widely praised for its dog-friendly environment, making it a top choice for travelers with canine companions. Guests consistently highlight the hotel's welcoming policy, noting that dogs are allowed free of charge and can stay in the rooms. The staff is often commended for their kindness and warm reception towards pets. The hotel’s surrounding area offers numerous dog-friendly activities and pleasant walking paths, enhancing the experience for both dogs and their owners. Despite a minor issue with the pool parking, overall, the hotel's pet-friendly services and amenities receive high marks from guests. Pets are well accommodated, contributing to a comfortable and enjoyable stay for all.

Yes, Palace Hotel Città has pool(s) that belong to one or more of the following categories: Outdoor Pool.

Yes, a spa is available at Palace Hotel Città.

Yes, Palace Hotel Città welcomes dogs.

Yes, parking facilities are available at Palace Hotel Città.

No, Palace Hotel Città doesn't have a gym.

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