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Luna Arcos Hotel Nature & Wellness

Arcos de Valdevez , Lugar De Requeijo S/n (Show on Map)

8.8

Excellent

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1 room2 guests 1 room, 2 guests

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Summary of reviewsNestled in the charming town of Arcos de Valdevez, the Luna Arcos Hotel Nature & Wellness stands out for its perfect blend of central convenience and serene natural beauty. Its prime location offers guests easy access to the town center's restaurants, bars, shops and historic sites, while also providing breathtaking views of the Vez River and its peaceful landscapes. Proximity to natural attractions like the Vez Ecovia and Peneda-Gerês National Park makes it ideal for nature enthusiasts.

Guests consistently praise the hotel's modern and well-maintained facilities, from the spacious, comfortable rooms to the indoor and outdoor pools. The rooms are particularly commended for their cleanliness, generous size and stylish decor with many offering stunning river or city views. The hotel's commitment to hygiene is evident in its pristine condition and meticulous daily cleaning.

The breakfast at Luna Arcos Hotel is a highlight for many, featuring a comprehensive and high-quality array of fresh and regional products. Guests appreciate the variety and freshness with items like natural yogurt and freshly squeezed orange juice being standout features. The attentive staff and well-organized breakfast room further enhance the dining experience.

Dinner receives mostly positive feedback for its diverse and flavorful offerings, especially the chef's suggestions and special occasion meals. While some guests noted occasional drawbacks like limited options or repetitive menus, the overall dining quality and service are praised.

The hotel's staff are frequently commended for their exceptional friendliness and professionalism. Whether in the restaurant, at reception or in other areas, their attentiveness and willingness to accommodate requests significantly enhance the guest experience.

The hotel’s spa and wellness facilities, including a jacuzzi, sauna, Turkish bath and indoor swimming pool, are generally well-received for their quality and relaxing ambiance. However, guests note that the spa can be crowded at times and some facilities may need better maintenance. The gym, though small and occasionally equipped with outdated machines, offers essential equipment for a basic workout.

Guests also appreciate the convenience of the hotel's ample and free parking options with both open and covered spaces available. Family travelers find the hotel particularly accommodating with family-oriented amenities and activities providing a safe and enjoyable environment for children.

Overall, Luna Arcos Hotel Nature & Wellness delivers a relaxing and enjoyable experience with its outstanding location, modern amenities, excellent dining and dedicated staff, making it a favored destination for exploring Arcos de Valdevez and enjoying a tranquil retreat.
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Hotel with Spa

The hotel is listed as having wellness facilities.

Romantic Hotel

Located in Arcos de Valdevez, this hotel offers nature-focused accommodations and wellness facilities. Its serene setting and amenities make it ideal for a relaxing and romantic escape.

Hotel with Swimming Pool

This 4-star hotel offers both indoor and outdoor swimming pools and a wellness center with a Turkish steam bath, Turkish steam room, massage room, and health club. It also features a fitness studio with fitness classes.

Indoor Pool Outdoor Pool

Hotel with Parking

This hotel provides free private parking on-site, with no reservation needed. It also offers street parking and an electric vehicle charging station, adding extra convenience for guests with different parking needs.

EV charging stations

Accessible Hotel

This hotel offers extensive accessibility features including entire unit wheelchair access, accessible rooms, adapted baths, and elevators. Wheelchair access is available to the restaurant, bar, terrace, and garden, ensuring ease of movement throughout the property and in rooms.

4-Star Hotel

This hotel offers a spa, indoor swimming pool, and free WiFi. It is part of the Biosphere World Reserve classified by UNESCO – Peneda Geres National Park. Guests can enjoy comfortable rooms, excellent breakfast, and a convenient location close to the city center.

Hotel with Outdoor Pool

This hotel offers a complete wellness experience, featuring a prominent outdoor pool, spa facilities, and nature-integrated activities. The breakfast receives excellent reviews, and the atmosphere is designed for relaxation.

Hotel with Indoor Pool

The Wellness Club at this hotel features a heated indoor pool, Jacuzzi, Sauna, and Turkish bath. A Water Circuit is available for guests to utilize these facilities.

Hotel with EV Charging Stations

Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon

Family Friendly Hotel

Business Hotel

Hotel with Gym

Room Types

Suite The air-conditioned suite features 1 bedroom and 1 bathroom with a bath and a hairdryer. This suite has a minibar, a seating area, a flat-screen TV with cable channels and a terrace. The unit offers 1 bed.

Junior Suite The air-conditioned suite has 1 bedroom and 1 bathroom with a bath and a hairdryer. Boasting a terrace, this suite also features a minibar, a seating area and a flat-screen TV with cable channels. The unit has 1 bed.

Double or Twin Room This twin room has a balcon and minibar.

Standard Single Room This air-conditioned single room includes a flat-screen TV with cable channels, a private bathroom as well as a terrace. The unit offers 1 bed.

Double or Twin Room (2 Adults + 1 Child up to 12 years old) This air-conditioned twin/double room includes a flat-screen TV with cable channels, a private bathroom as well as a terrace.

Junior Suite (2 Adults + 1 Child up to 12 Years Old) The air-conditioned suite features 1 bedroom and 1 bathroom with a bath or a shower and a hairdryer. Featuring a terrace, this suite also offers a minibar, a seating area and a flat-screen TV with cable channels. The unit offers 2 beds.

Junior Suite with Mountain View (2 Adults + 2 Child up to 12 years old) The air-conditioned suite features 1 bedroom and 1 bathroom with a bath or a shower and a hairdryer. Featuring a terrace, this suite also provides a minibar, a seating area and a flat-screen TV with cable channels. The unit offers 3 beds.

Superior Suite ( 3 Adults + 1 Child up to 12 years old ) The air-conditioned suite features 1 bedroom and 1 bathroom with a bath or a shower and a hairdryer. Featuring a terrace, this suite also offers a minibar, a seating area and a flat-screen TV with cable channels. The unit offers 3 beds.

About Luna Arcos Hotel Nature & Wellness

License: 5837

Guest Reviews

8.8

Excellent

Location

Located in the picturesque town of Arcos de Valdevez, the Luna Arcos Hotel Nature & Wellness boasts an exceptional location that has consistently received praise from guests. The hotel is just a short walk from the city center, offering guests convenient access to local restaurants, bars, shops and historic sites. Situated near the serene Vez River, the setting provides beautiful river views, a river beach and tranquil landscapes ideal for leisurely walks and swims.

The surrounding area is quiet and peaceful, creating an idyllic environment for relaxation while still being close to the vibrant town center. Additionally, the hotel's proximity to the Vez Ecovia and Peneda-Gerês National Park makes it a perfect base for nature lovers and those looking to explore the Minho region and further afield, including places like Vigo in Spain.

Guests appreciate the hotel’s peaceful yet central location, noting that many attractions and amenities are within easy walking distance, eliminating the need for a car. The hotel’s easy accessibility, combined with its spectacular setting across pedestrian bridges and scenic walkways, enhances the stay experience.

Moreover, the hotel is praised for its modern and well-maintained facilities, including comfortable, spacious rooms and beautiful outdoor and indoor pools, further enriching the delightful ambiance of the stay. All in all, the Luna Arcos Hotel Nature & Wellness stands out as an excellent choice for those looking to explore Arcos de Valdevez and its surrounding natural beauty while enjoying a quiet and convenient retreat.

Breakfast

Luna Arcos Hotel Nature & Wellness consistently receives high praise for its breakfast offerings from guests. The breakfast is frequently described as excellent, very complete and varied with many users highlighting the quality and freshness of the food. Freshly squeezed orange juice, a wide range of options and regional products like warm, crispy bread and delicious fruit are commonly appreciated.

Many guests consider the breakfast to be spectacular, superb and even fabulous, noting it meets or exceeds expectations. The buffet style allows for abundant and generous portions with high-quality products being a standout feature. Some appreciate the breakfast's completeness, noting that nothing is missing and it includes everything necessary for a great start to the day.

The attentiveness of the staff, the pleasant breakfast room and the overall organization contribute to a positive dining experience. While a few guests mentioned limited variety in pastries and occasional delays in replenishing food, the overall sentiment remains highly favorable. The breakfast is commended for being well-organized, accommodating various dietary preferences and including top-notch items like natural yogurt, espresso coffee and even champagne on special occasions.

In summary, the breakfast at Luna Arcos Hotel Nature & Wellness is a highlight for many visitors, offering a comprehensive, varied and high-quality meal that consistently impresses.

Dinner

At Luna Arcos Hotel Nature & Wellness, the dining experience seems to be a mixed bag, but largely positive. Guests frequently commend both the breakfast and dinner, praising the buffet style for its diversity and ample portions. Many guests highlight the wonderful taste and warm presentation of the dishes, noting that the food often exceeds expectations. The restaurant itself is frequently described as very good with exceptional service from the staff contributing to the overall pleasant dining experience.

The half-board option, where dinner is included, is noted to have worked well for some guests, offering good value for money. There are particular mentions of the Chef's suggestions, which have delighted many diners with their high quality and excellent taste. Special occasions such as Valentine's Day dinners and Christmas meals were especially praised for their quality and refinement.

However, not all dining experiences hit the mark. Some guests found the dinner buffet fell short of expectations, citing limited options and lower quality on certain nights. There are remarks about repetitive menus and missing dishes, which sometimes led to a disappointing experience. A few reviews pointed out issues like cold food, long waits and stressed staff, which detracted from their overall satisfaction. Despite these criticisms, many still found the general quality of food and service commendable.

In summary, while there are occasional drawbacks, the overall sentiment towards dinner at Luna Arcos Hotel Nature & Wellness tends to be positive with many guests enjoying the diverse and flavorful offerings of the hotel’s restaurant.

Rooms

Luna Arcos Hotel Nature & Wellness receives glowing reviews for its rooms, highlighting their spaciousness and cleanliness. Guests consistently praise the comfort, modern decor and large beds, noting the inviting atmosphere and excellent room maintenance. Many rooms feature balconies with beautiful city or river views, adding to the appeal. The accommodations are well-suited for families with options like suites offering additional living space. Rooms are fitted with modern conveniences and are kept impeccably clean with daily housekeeping. Despite a couple of minor issues like occasional noise and non-functional minibars, the overall guest experience is overwhelmingly positive, emphasizing the exceptional room comfort and tranquility. The generous room size, cozy decor and ample natural light contribute to a relaxing and enjoyable stay at the hotel.

Beds

The beds at Luna Arcos Hotel Nature & Wellness have received overwhelming praise from guests, highlighting their exceptional comfort and quality. The majority of reviews rave about the spacious and super comfortable beds, noting that the mattresses are particularly conducive to a great night's sleep. Guests frequently describe the beds as large with some pointing out that they are king-size and exceptionally comfortable. The luxurious and cozy nature of the beds, complemented by good quality sheets and pillows, has left many guests thoroughly impressed. Cleanliness also appears to be a strong point with guests mentioning the beds and linens are pristine. A few minor critiques about specific issues, such as sunken mattresses or the mismatch of twin beds, did not overshadow the overall positive feedback. The consistent theme across reviews is that the beds at this hotel significantly enhance the comfort of the stay, making it a memorable experience for those seeking rest and relaxation.

Cleanliness

Luna Arcos Hotel Nature & Wellness stands out for its exceptional cleanliness, earning praise from guests for its immaculate and well-maintained facilities. The rooms are frequently described as very clean, comfortable and tidy with the hotel's cleaning routines providing maximum hygiene and comfort. Guests highlight the impeccable daily room cleaning and the spotless state of both private and shared spaces. The hotel facilities, including the indoor pool and common areas, are consistently kept in pristine condition, reflecting the staff’s dedication to superior hygiene and maintenance. Overall, guests noted the hotel as one of the cleanest places they have stayed with an environment that is both welcoming and fragrant.

Staff

Guests of the Luna Arcos Hotel Nature & Wellness consistently praise the staff for their exceptional friendliness and professionalism. From the restaurant to reception, guests have noted the remarkable attention to detail, kindness and willingness to accommodate any request. Many have highlighted the cordial and polite nature of the employees, describing interactions as always pleasant and supportive.

The attentiveness of the staff stands out, whether in the meticulous, warm service provided by restaurant personnel or the accommodating, welcoming demeanor at the front desk. Reviewers also appreciated the quick and efficient responses from staff members, including those who went above and beyond to ensure an enjoyable stay, such as preparing custom requests like lunch boxes.

Guests frequently mentioned the staff's proactive approach, attentiveness and always-smiling faces, which contributed to an overall excellent service level. Despite a few minor criticisms, such as a lack of warmth from certain reception staff, the overwhelmingly positive feedback indicates that the hotel's employees play a significant role in enhancing the guest experience with their superb hospitality. The combination of high professionalism and genuine friendliness creates an inviting and comfortable atmosphere, making the hotel a preferred choice for many visitors.

Wi-Fi

Luna Arcos Hotel Nature & Wellness offers WiFi that has been praised for generally being excellent and reliable. Guests have commented on the consistently good signal strength within most indoor areas, ensuring that the internet works well and meets basic needs. However, there are some noted limitations. The WiFi doesn't perform as well in outdoor areas like balconies and the pool terrace and there have been instances of slow internet access and limited coverage in certain parts of the hotel. While some guests have found the WiFi to be weak or a bit unreliable at times, overall, it is considered reasonable for a hotel of this quality, providing a satisfactory experience for the majority of visitors.

Spa

The Luna Arcos Hotel Nature & Wellness offers a diverse spa experience with a wide range of facilities, including a jacuzzi, sauna, Turkish bath and indoor swimming pool. Guests frequently praise the spa for being well-organized, clean and featuring good quality amenities. Many find the spa's ambiance relaxing and highlight the beautiful sauna as a particular favorite.

While some reviews emphasize the excellent state and variety of spa facilities, others note that the area is smaller than expected, often crowded and at times, noisy. Specific facilities like the jacuzzi occasionally receive criticism for being in less-than-ideal condition and some visitors have pointed out issues such as cold water temperatures and a lack of maintenance in certain areas.

Despite these drawbacks, others still describe the spa as a fantastic added bonus to the hotel stay, boasting modern and luxurious touches. Many appreciate the indoor pool and the well-maintained gym, finding the spa area to be very relaxing overall. The need for some improvements in capacity management and facility upkeep is noted, but the overall spa experience appears to be quite pleasurable for most who visit.

Gym

Luna Arcos Hotel Nature & Wellness offers a gym that has received mixed reviews from guests. On the positive side, the gym is noted for being well-equipped with the necessary equipment, making it a convenient feature for hotel guests. It's also part of a holistic wellness setup that includes a jacuzzi, sauna, pool, billiard room and bar, which contributes to the overall appeal of the hotel's amenities.

However, there are several areas where the gym could improve. Guests have pointed out that the gym is quite small and may not accommodate the needs of all visitors, especially when the hotel is busy. There are also frequent mentions of outdated or broken machines with some gym equipment requiring maintenance. Additionally, the gym's location can be hard to find and its operating hours are limited, closing early and opening late, which may inconvenience some guests.

Despite these drawbacks, the space is maintained well and for those needing a basic workout, it offers all the essential equipment. The gym complements the hotel's complete wellness services, providing guests with a variety of fitness and relaxation options to enhance their stay.

Parking

Visitors to Luna Arcos Hotel Nature & Wellness often highlight the convenience and abundance of parking options available. Guests appreciate the large, ample free parking spaces directly in front of the hotel, making it easy to access their vehicles. The presence of both open and covered parking spots provides flexibility and a significant advantage for those traveling by car. Free parking is frequently mentioned as a major perk and there are plenty of spaces available to accommodate all guests. Some reviews note that the hotel offers paid and secure parking options for added peace of mind. However, there are a few suggestions for improvement, such as the need for chargers for electric cars and better supervision of the parking area. Despite these minor points, parking at Luna Arcos Hotel is generally viewed as a positive and convenient aspect of the stay.

Family

Luna Arcos Hotel Nature & Wellness is an exceptional choice for a family getaway, offering a wide range of amenities and activities catering to both children and adults. Families, including those with babies or large groups, have praised the hotel's welcoming and safe environment. The child's park and leisure areas are perfect for entertaining young ones, while the landscape provides an ideal backdrop for family fun. The indoor swimming pool, though sometimes noisy from the many children, is a popular spot for families to relax and play.

Rooms are designed with families in mind, including suites with family rooms that offer comfort and entertainment. The hotel's friendly and helpful staff contribute to a warm, family-friendly atmosphere, making guests feel secure and well-cared-for. Additionally, the hotel maintains good COVID-19 safety measures, ensuring a safe experience for all guests.

While a second pool would enhance the facilities, the current offerings are sufficient for a pleasant and fun family stay. The hotel strikes a balance between relaxation and activity, providing everything needed for an enjoyable family vacation. Many families express a desire to return, highlighting the hotel's success in creating memorable family experiences.

4 Star

Nestled in a picturesque setting, the Luna Arcos Hotel Nature & Wellness receives mixed reviews about its four-star rating, facilities and services. Positive comments highlight the hotel's spacious and comfortable rooms, excellent cleanliness and a commendable breakfast often compared favorably to those at five-star establishments. A good variety of Portuguese and international TV channels adds to the comfort, along with well-maintained swimming pool and welcoming hospitality, described as worthy of the hotel's four stars.

Guests have noted the hotel as a great value for money, appreciating the clean and modern environment. The hotel's breakfast, pool and location are well-received, contributing to an overall satisfying experience that some guests look forward to repeating.

However, there are several critiques pointing to areas for improvement. Some reviews express that the hotel does not fully correspond to a four-star standard, citing issues such as a lack of refinement, weak dinner options and below-par service organization. Specific complaints include the presence of shower curtains, which some guests find inappropriate for a hotel of this caliber and noise levels at the location.

In summary, while the Luna Arcos Hotel Nature & Wellness offers several qualities in line with its four-star rating, certain aspects like dining variety and finer service details might need enhancement to meet all guests' expectations for a four-star experience.

Business

Luna Arcos Hotel Nature & Wellness presents a strong option for business travelers, highlighted by its convenient conference room and overall business-friendly environment. The hotel is often noted for its professionalism and great value for money, making it an ideal spot for business-related stays. Reviews emphasize the availability of excellent business facilities and reliable free WiFi, enhancing the experience for those needing to stay connected. Hosting conferences at this hotel seems to be a smooth experience, further cementing its reputation as a great choice for professional engagements.

Accessible

Luna Arcos Hotel Nature & Wellness stands out for its accessibility features, making it a convenient choice for guests with disabilities. The hotel is well-located and easy to reach by car with accessible parking available. The common areas and facilities, including handicap-friendly amenities, are designed to be easily navigable, ensuring a comfortable stay.

The spa facilities are accessible with specific accommodations for reduced mobility, though some guests noted that access to the spa or indoor pool can be limited due to multiple barriers. Despite these limitations, the hotel overall provides a smooth and accessible experience, from its tranquil and pedestrian-friendly surroundings to the spacious rooms designed to cater to those with mobility disabilities.

Friends and family groups can enjoy the hotel's easily accessible location, making it an ideal spot for both rest and walking around the serene area. The Luna Arcos Hotel Nature & Wellness successfully balances comfort and accessibility, enhancing the travel experience for all guests.

Honeymoon

Luna Arcos Hotel Nature & Wellness offers an idyllic setting for honeymooners. Guests have highlighted the romantic ambiance and the special touches that make it a perfect choice for a honeymoon stay. The hotel provides themed experiences like a Valentine's Day dinner, designed to enhance the romantic atmosphere. Many couples have praised their wonderful honeymoon experiences, noting the champagne and gifts that complement their stay. The hotel appears to be a recommended spot for those seeking a special and memorable honeymoon.

Romantic

Luna Arcos Hotel Nature & Wellness offers an exceptional setting for couples seeking a romantic getaway. The hotel's location in a peaceful, beautiful village provides a serene ambiance and picturesque surroundings, ideal for romance. Guests particularly appreciate the romantic views from their rooms and the charming atmosphere throughout the property.

Many couples enjoyed their honeymoon here, noting the special romantic setup and VIP packs that enhance their stay. The hotel is also perfect for events like Valentine's Day with romantic dinners and activities available to make the occasion memorable. The breakfast and dining experiences are commendable with guests enjoying delicious food and good drinks, including a nice bar.

The friendly staff and excellent massage services contribute to the overall romantic experience, making it a recommended spot for both short romantic breaks and extended honeymoon stays. Whether for a romantic night or a relaxed day, Luna Arcos Hotel ensures a fantastic and very romantic retreat for couples.

Yes, Luna Arcos Hotel Nature & Wellness has pool(s) that belong to one or more of the following categories: Indoor Pool, Outdoor Pool.

Yes, a spa is available at Luna Arcos Hotel Nature & Wellness.

No, Luna Arcos Hotel Nature & Wellness doesn't allow dogs.

Yes, parking facilities are available at Luna Arcos Hotel Nature & Wellness.

Yes, Luna Arcos Hotel Nature & Wellness has a gym.

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