Hoteles Riviera Mansion
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Summary of reviewsHoteles Riviera Mansion is a highly regarded establishment in Arequipa, known for its prime location and exceptional hospitality. Situated conveniently near the bustling city center, guests find it easy to access local attractions, transportation, and the historic Plaza de Armas. The hotel's ability to offer a peaceful retreat amidst the lively cityscape adds to its appeal, creating a comfortable environment appreciated by many.
The staff at Hoteles Riviera Mansion are frequently praised for their warmth, friendliness, and attentiveness. Reviews highlight their dedication to guest satisfaction, with specific mentions of their problem-solving skills and willingness to assist with activities and special requests. Gabriela is noted for providing particularly wonderful service, contributing significantly to the welcoming atmosphere that guests encounter.
Rooms at the hotel are spacious and well-organized, often admired for their cleanliness and comfort. Guests benefit from amenities like private terraces and balconies with pleasing views of Arequipa. The beds consistently receive high praise for their comfort, ensuring a restful night's sleep. While there are isolated comments on minor maintenance issues, the overall ambiance of the accommodations is cozy and inviting.
Breakfast at the hotel receives mixed feedback, though several guests describe the offerings as pleasant and satisfying. The variety and quality of items, including the refreshing Arequipeña papaya juice, have been positively noted. However, there remains room for enhancement to cater to all guests' expectations, especially during busy times.
Regarding cleanliness, the hotel is predominantly praised for maintaining a clean and hygienic environment. Rooms and common areas are well-kept, contributing to guests' comfort. Although a few reports highlighted minor concerns such as inconsistent housekeeping and isolated pest issues, the general sentiment remains favorable.
Wi-Fi connectivity seems to be an area needing improvement, with guests encountering challenges in signal strength and stability, particularly on higher floors. The staff is responsive, often working to improve these technical issues when addressed.
In summary, Hoteles Riviera Mansion distinguishes itself with its excellent location, comfortable accommodations, and remarkable staff service, making it a popular choice for travelers visiting Arequipa. While there are areas for potential enhancement, particularly with breakfast variety and Wi-Fi connectivity, the overall guest experience remains positive and satisfying.
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The staff at Hoteles Riviera Mansion are frequently praised for their warmth, friendliness, and attentiveness. Reviews highlight their dedication to guest satisfaction, with specific mentions of their problem-solving skills and willingness to assist with activities and special requests. Gabriela is noted for providing particularly wonderful service, contributing significantly to the welcoming atmosphere that guests encounter.
Rooms at the hotel are spacious and well-organized, often admired for their cleanliness and comfort. Guests benefit from amenities like private terraces and balconies with pleasing views of Arequipa. The beds consistently receive high praise for their comfort, ensuring a restful night's sleep. While there are isolated comments on minor maintenance issues, the overall ambiance of the accommodations is cozy and inviting.
Breakfast at the hotel receives mixed feedback, though several guests describe the offerings as pleasant and satisfying. The variety and quality of items, including the refreshing Arequipeña papaya juice, have been positively noted. However, there remains room for enhancement to cater to all guests' expectations, especially during busy times.
Regarding cleanliness, the hotel is predominantly praised for maintaining a clean and hygienic environment. Rooms and common areas are well-kept, contributing to guests' comfort. Although a few reports highlighted minor concerns such as inconsistent housekeeping and isolated pest issues, the general sentiment remains favorable.
Wi-Fi connectivity seems to be an area needing improvement, with guests encountering challenges in signal strength and stability, particularly on higher floors. The staff is responsive, often working to improve these technical issues when addressed.
In summary, Hoteles Riviera Mansion distinguishes itself with its excellent location, comfortable accommodations, and remarkable staff service, making it a popular choice for travelers visiting Arequipa. While there are areas for potential enhancement, particularly with breakfast variety and Wi-Fi connectivity, the overall guest experience remains positive and satisfying.
Business Hotel
Hoteles Riviera Mansion is workation-friendly and provides an airport shuttle, business center, and meeting/banquet facilities.
Accessible Hotel
Hoteles Riviera Mansion is listed as an accessible hotel in Arequipa. This indicates that it offers facilities and services to assist guests with accessibility needs.
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
3-Star Hotel
Guest Reviews
Hoteles Riviera Mansion boasts a prime location, earning high praise for its proximity to Arequipa's vibrant city center. Situated a short walk from the main square, the hotel is ideally positioned for guests eager to explore nearby attractions, including the historic center and the famous Plaza de Armas. The strategic placement not only makes it easy for guests to immerse themselves in the local culture but also offers convenient access to transportation and city highlights. Despite its central location, guests appreciate the comfort and cleanliness of the hotel, which balances the bustling atmosphere outside with a relaxing stay inside. The combination of excellent location, warm hospitality, and good value for money makes Hoteles Riviera Mansion an appealing choice for travelers visiting Arequipa.
The breakfast experience at Hoteles Riviera Mansion garnered a spectrum of opinions from guests, with several expressing satisfaction about the offerings. Many visitors found the breakfast to be a simple yet pleasant start to the day, often describing it as good, delicious, and even exquisite in some reviews. There is also praise for the variety and completeness of the breakfast, with the Arequipeña papaya juice standing out for its refreshing taste. Despite these positive remarks, other guests felt that the breakfast lacked diversity and could benefit from more variety in both the menu and juice selections. A few reviews noted that the breakfast was overly basic, repetitive, and sometimes fell short during peak hours, where options were limited and supplies ran out quickly. Some guests had less favorable experiences, mentioning issues such as cold food, minimal selection, and instances of unappetizing items. Overall, while there are highlights in the breakfast experience at the hotel, there is room for improvement to meet the expectations of all guests.
Hoteles Riviera Mansion offers rooms that are consistently praised for their cleanliness and spaciousness. Guests frequently note the comfort of the accommodations, highlighting large rooms with well-organized furniture layouts and appealing features like private terraces and balconies offering nice views of Arequipa. The beds receive repeated compliments for their comfort, and the bathrooms are described as both comfortable and functional, with good water pressure and swift heating. While most feedback is overwhelmingly positive regarding room cleanliness and comfort, a few guests noted areas that could use attention, such as inconsistencies with the condition of certain furnishings or occasional issues with cleanliness in specific suites. Despite these minor concerns, the overall ambiance is described as cozy and beautiful, making it a good choice for travelers seeking ample space and a comfortable stay.
When it comes to comfort at Hoteles Riviera Mansion, guests consistently praise the exceptional comfort of the beds. Many visitors have noted that the beds are a standout feature of their stay, describing them as very comfortable and supportive. Despite a couple of mentions about the need for updates, particularly regarding the mattresses and pillows, the overall consensus leans heavily toward a restful night's sleep. The rooms themselves contribute to the comfort with their cleanliness and overall ambiance. Friendly staff at the reception further enhance the welcoming atmosphere, ensuring a pleasant experience for guests. While there were a few isolated concerns about pillows and bed installations, the majority of reviews highlight the beds as a key aspect of a satisfying stay at the hotel.
Hoteles Riviera Mansion has received mixed reviews concerning its cleanliness, although positive comments are predominant. Guests frequently praise the hotel's cleanliness, often describing their rooms as very clean and well-maintained, contributing to an overall sense of comfort and safety during their stay. The hotel's facilities are generally noted for being clean and in good condition, further enhancing the pleasant experience for visitors.
Some guests appreciated that rooms were cleaned daily, and hygiene products replenished regularly, highlighting the hotel's commitment to maintaining a tidy environment. Many have commented on the comfort afforded by the clean and spacious rooms. The beds are also noted for providing comfort, adding to guests' satisfaction.
However, a few guests did mention certain areas for improvement, such as better attention to detail in housekeeping, with instances of dust in restrooms and occasional lapses in service during room changes. There were isolated complaints of torn towels and an infestation of ants, suggesting a need for enhanced cleaning protocols or fumigation. Some guests advised improving consistency in linen and towel changes and noted issues like a lack of toilet paper for a short period. Despite these concerns, the predominant guest sentiment leans toward a positive assessment of the hotel's cleanliness and upkeep, making it a comfortable choice for many travelers.
At Hoteles Riviera Mansion, the staff consistently receives high praise for their exceptional service and dedication to guests' needs. Many reviews highlight the team as very kind, friendly, and attentive, with particular commendation for their willingness to solve problems and assist with booking activities, like day trips. The reception staff, especially those working weekdays, are noted for their excellent and helpful service, contributing to a welcoming atmosphere upon arrival. Gabriela stands out for her attentive and wonderful service. Guests appreciate the staff's warmth and willingness to accommodate requests, such as early check-ins. The hotel's location, service, and cleanliness are also appreciated, with staff showing a strong commitment to maintaining these standards. While there are occasional remarks about a lack of knowledge or isolated issues, the overall perception of the staff is positive, with their kindness and helpfulness being the standout qualities during guests' visits.
Hoteles Riviera Mansion guests have noted some challenges with the Wi-Fi connectivity. Issues such as weak signals, particularly on the third floor, and intermittent connections seem to be a recurring theme. While there are instances where the internet is slow or unstable, it is suggested that staff is responsive when approached about these issues, usually working to address and improve the situation for guests. For those needing consistent internet access, it might be beneficial to communicate with the hotel staff to ensure a better experience.
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Location
Breakfast
Rooms
Beds
Cleanliness
Some guests appreciated that rooms were cleaned daily, and hygiene products replenished regularly, highlighting the hotel's commitment to maintaining a tidy environment. Many have commented on the comfort afforded by the clean and spacious rooms. The beds are also noted for providing comfort, adding to guests' satisfaction.
However, a few guests did mention certain areas for improvement, such as better attention to detail in housekeeping, with instances of dust in restrooms and occasional lapses in service during room changes. There were isolated complaints of torn towels and an infestation of ants, suggesting a need for enhanced cleaning protocols or fumigation. Some guests advised improving consistency in linen and towel changes and noted issues like a lack of toilet paper for a short period. Despite these concerns, the predominant guest sentiment leans toward a positive assessment of the hotel's cleanliness and upkeep, making it a comfortable choice for many travelers.
Staff
Wi-Fi
No, Hoteles Riviera Mansion doesn't have any pool.
No, a spa isn't available at Hoteles Riviera Mansion.
No, Hoteles Riviera Mansion doesn't allow dogs.
No, parking facilities aren't available at Hoteles Riviera Mansion.
No, Hoteles Riviera Mansion doesn't have a gym.
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