Visitors to The Gran Resort Princess Arima have provided mixed feedback regarding the hotel's pool and hot spring facilities. Guests appreciated the soothing experience offered by the hot spring and enjoyed the spaciousness of the large public bath, highlighting these amenities as vital parts of their stay. However, they noted the changing area to be cramped, which can be inconvenient during peak hours.
The pool experience received less favorable comments, with several guests mentioning that the pool area was not as clean as expected, detracting from its appeal. Additionally, the pool's pricing structure was viewed as quite steep, with separate fees for usage and necessities like towels, leading to dissatisfaction among guests who felt these should have been part of the hotel's accommodation package. Accessibility hours for the pool were noted to be limited, closing relatively early at 7 PM, which some visitors found inconvenient.
Overall, while the hot spring and public bath facilities provided a relaxing touch to guests' stay, the pool's cleanliness and pricing policies could benefit from improvements to enhance the visitor experience.