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Summary of reviewsThe Holiday Inn Express Arlington Interstate 20 Parks Mall by IHG stands out as a favored choice among travelers for its convenience, cleanliness, and comfort. Its strategic location across from the Arlington Mall and close to major attractions such as Cowboys Stadium, Global Life Field, and Six Flags makes it an ideal base for both leisure and business travelers. Guests appreciate the easy access to shopping, dining, and entertainment options, as well as major highways that connect to Dallas and Fort Worth.
The hotel offers a commendable breakfast experience praised for its quality and variety, with options ranging from hearty to healthy, including special treats like Cinnabon rolls. The breakfast staff enhances the dining experience with their friendly and efficient service, although high demand occasionally leads to shortages of popular items.
Rooms at the hotel are frequently noted for their remarkable cleanliness and comfort, with spacious accommodations providing ample relaxation. Guests consistently highlight the comfortable beds, which contribute to a restful night's sleep despite minor remarks about outdated decor and occasional maintenance needs.
The hotel's commitment to cleanliness is consistently praised, extending from the rooms to the facilities, including the well-kept pool area. Although there are occasional issues with pool availability, its inviting condition when accessible adds to the guest experience.
The staff at Holiday Inn Express are lauded for their friendliness, helpfulness, and professionalism, with special mentions of individuals like Miss Paula and Marina for their exceptional service. The front desk and housekeeping teams contribute to the welcoming atmosphere and attentiveness that makes guests feel valued.
Families find the hotel particularly accommodating, benefiting from spacious rooms and convenient in-room amenities like fridges and microwaves. The hotel staff earns high marks for meeting family needs, such as providing adjoining rooms, and the location's proximity to family-friendly activities is appreciated. The breakfast buffet is a hit with families, preparing them for adventurous days ahead.
Overall, Holiday Inn Express Arlington Interstate 20 Parks Mall by IHG offers a consistently positive experience characterized by its superb location, excellent service, and comfort-focused amenities, making it a top choice for a variety of travelers. Show more
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Categories
Family Friendly Hotel
This hotel is listed as a family-friendly option in Arlington. It provides comfortable accommodations and amenities for families.
Hotel for Honeymoon
Hotel with Swimming Pool
Outdoor Pool
Business Hotel
Hotel with Gym
Hotel with Outdoor Pool
Room Types
Standard RoomBed type preference cannot be guaranteed as it will be allocated upon arrival based on availability.
Standard King RoomA flat-screen TV with cable channels is featured in this room. A microwave, fridge, and tea and coffee-making facilities are provided.
King Suite with Sofa BedThis suite features a seating area with sofa bed.
Standard Room with Two Queen BedsA flat-screen TV with cable channels is featured in this room. A microwave, fridge, and tea and coffee-making facilities are provided.
Queen Suite with Two Queen Beds and Sofa BedThis suite features a seating area with sofa bed.
Guest Reviews
8.3
Very Good
Location
The Holiday Inn Express Arlington Interstate 20 Parks Mall by IHG is ideally situated for both convenience and accessibility, making it a favored choice for travelers. Nestled across from the Arlington Mall and close to Cowboys Stadium and Global Life Field, it offers easy access to abundant shopping, dining, and entertainment options. Guests appreciate its proximity to major highways, which simplifies travel to Dallas and Fort Worth. The area around the hotel is bustling with numerous restaurants, stores, and attractions including Six Flags, ensuring that visitors have everything they need within reach. Its strategic location also includes practical amenities, such as nearby gas stations, Walmart, and a university. The hotel itself is clean and modern, providing a peaceful stay amidst the vibrant surroundings. Overall, its central positioning and the abundance of conveniences around it make this hotel a prime option for varied itineraries.
Breakfast
The breakfast experience at the Holiday Inn Express Arlington Interstate 20 Parks Mall by IHG is largely positive, with many guests praising its quality and variety. Descriptions such as excellent, wonderful, and delicious are frequently noted, indicating a consistently high standard. Guests appreciate the range of offerings, from hearty options like bacon, sausage, biscuits, and gravy to lighter fare such as oatmeal, yogurt, cereal, and fruit. The inclusion of special treats like Cinnabon rolls adds to the appeal.
While the breakfast area is generally well-maintained and clean, it is sometimes challenged by high demand, leading to occasional shortages of popular items such as eggs and biscuits. Despite these instances, the overall consensus is that the breakfast is above average and one of the main reasons guests choose this hotel. Health-conscious visitors also remark on the availability of healthy options, including Greek yogurt and soy milk.
Staff at the breakfast bar receive positive remarks, contributing to a pleasant dining atmosphere. Overall, the breakfast offerings seem to stand out as a strong feature of this hotel, appealing to a wide range of tastes and preferences.
Rooms
The Holiday Inn Express Arlington Interstate 20 Parks Mall by IHG is a favored choice for those visiting the area, offering a consistently positive experience with its rooms. Guests highlight the remarkable cleanliness of the rooms, often describing them as clean, spotless, and well-maintained. The spacious accommodations provide ample comfort with big beds that are frequently praised for their comfort, ensuring a restful night's sleep. Despite a few remarks about minor maintenance and the decor being somewhat outdated, the overall room experience remains largely satisfying. The convenience of the location is a significant bonus, being close to shopping and dining options and easily accessible from the interstate. The dedicated staff and exceptional cleanliness contribute to a pleasant stay for families and individuals alike.
Beds
Holiday Inn Express Arlington Interstate 20 Parks Mall by IHG has garnered a reputation for its notably comfortable beds, a highlight frequently mentioned by guests. The general consensus points towards a delightful sleep experience, with many describing the beds as comfy, soft, and incredibly comfortable. This emphasis on comfort extends to the pillows, often praised for being plush and amazing, adding to the overall quality of rest. Some guests even regard the beds as among the best they've ever slept in. However, a few reviews mentioned that the beds were worn out and in need of a replacement. Despite these occasional remarks, the positive feedback about the beds overwhelmingly suggests that a stay here promises relaxation and restful nights, enhanced by other aspects of comfort like fluffy towels and a great breakfast.
Cleanliness
Travelers seeking a spotless stay at Holiday Inn Express Arlington Interstate 20 Parks Mall by IHG will find the hotel consistently praised for its cleanliness. Many visitors appreciate the exceptionally clean and comfortable rooms, noting that the hotel surpasses cleanliness standards of many others. Guests commonly describe the property as clean, modern, and well-maintained, with a welcoming and friendly staff. The location is also noted to be convenient, surrounded by a variety of amenities and attractions. The hotel's cleanliness extends to its facilities, including the pool, contributing to an enjoyable visit. Despite a couple of isolated cleaning mishaps, the majority experience reflects a commendable commitment to hygiene, making it a reliable choice for those prioritizing cleanliness in their accommodations.
Staff
At the Holiday Inn Express Arlington Interstate 20 Parks Mall by IHG, the staff consistently receives high praise from guests, highlighted for being friendly, helpful, and professional. The front desk team is noted for its attentiveness and efficiency, going above and beyond to ensure a pleasant experience. Miss Paula receives a special mention for her exceptional service. Marina, in charge of breakfast, is particularly eager to please guests, enhancing the morning dining experience. Despite an isolated mention of housekeeping issues, the overwhelming sentiment reflects a team that is accommodating, informative about local tourist attractions, and genuinely committed to excellent customer service. Every staff member, from those at the front desk to those involved in daily hotel operations, contributes to a welcoming and pleasant environment, making guests feel valued and cared for during their stay.
Pool
Reviews for the Holiday Inn Express Arlington Interstate 20 Parks Mall highlight several positive aspects of the hotel's pool area. Guests frequently describe the pool as clean and well-maintained, with remarks about its inviting condition encouraging relaxing dips. The size of the pool and hot tub is noted to be on the smaller side, but their upkeep generally leaves a favorable impression. However, there are mixed experiences, with some visitors encountering closures and a need for additional maintenance, which suggests occasional inconsistency in availability and upkeep. Overall, when accessible and maintained, the pool area contributes positively to the guest experience.
Family
At the Holiday Inn Express Arlington Interstate 20 Parks Mall by IHG, families can expect a reliable and accommodating experience that caters well to both convenience and comfort. A notable highlight is the spacious rooms that provide ample space for family members to relax and unwind. Families especially appreciated the in-room amenities like the fridge and microwave, which enhance the convenience of their stay. The hotel staff earn high marks for their attentive service, successfully meeting requests such as adjoining rooms, which further aids family groups in enjoying their time together. The housekeeping team contributes to the experience with their high-quality service, ensuring a pleasant and clean environment. Guests find the location ideal, providing easy access to nearby shopping and family-friendly activities. The breakfast buffet is a crowd-pleaser, especially for parents looking to fuel their children before a day of adventures at Six Flags. Overall, many families express satisfaction with their experience, noting they would gladly return, making it a solid choice for family trips.
Yes, Holiday Inn Express Arlington Interstate 20 Parks Mall by IHG has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Holiday Inn Express Arlington Interstate 20 Parks Mall by IHG.
No, Holiday Inn Express Arlington Interstate 20 Parks Mall by IHG doesn't allow dogs.
No, parking facilities aren't available at Holiday Inn Express Arlington Interstate 20 Parks Mall by IHG.
Yes, Holiday Inn Express Arlington Interstate 20 Parks Mall by IHG has a gym.