Bastion Hotel Arnhem
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Summary of reviewsBastion Hotel Arnhem impresses guests with its centrally located position, putting them within easy reach of the city's main attractions such as the John Frost Bridge, market square and Rhine River. The convenience of nearby shops, restaurants and public transport, along with on-site parking, adds to its appeal. Despite its bustling surroundings, the hotel maintains a quiet ambiance, making it ideal for both short visits and longer stays.
Guests generally praise the spacious and comfortable rooms, often described as large, clean and modern with amenities like Nespresso machines, refrigerators and luxurious rain showers. Beautiful views from the rooms further elevate the experience. However, occasional issues with noise, musty smells and minor cleanliness oversights have been reported.
The hotel's breakfast offerings receive mixed reviews. While many commend the variety and freshness, particularly the quality coffee and made-to-order omelets, others feel it is overpriced and lacking in vegan options. Ensuring adequate replenishment during busy times could enhance guest satisfaction.
Dining experiences at the hotel are mostly positive with guests appreciating the quality and variety of the food, although the limited menu options and inconsistent service during busy periods suggest room for improvement. Some guests faced inconveniences like early restaurant closures and staff shortages.
Staff are generally commended for their friendliness, attentiveness and efficiency especially at the reception, although occasional instances of inattentiveness, overwhelmed staff during busy times and inconsistent friendliness were noted. Despite these occasional concerns, the staff's positive demeanor generally enhances the overall stay.
Wi-Fi at the hotel receives favorable remarks for its functionality and free access, despite occasional issues with stability and signal strength. Secure connections and working Chromecast are additional highlights.
The gym, while small, is appreciated for its basic cardio equipment and cleanliness. However, it lacks strength training facilities. Parking facilities are praised for their convenience, affordability and security with some challenges for larger vehicles and limited availability during peak times.
Bastion Hotel Arnhem offers ample EV charging points, including for electric bikes, contributing to a positive experience for eco-conscious travelers. Families find the hotel accommodating with its spacious rooms and child-friendly amenities, though it doesn't offer dedicated family rooms.
Finally, the hotel's beds receive high marks for their large size and comfort, although preferences for bed firmness vary. Overall, Bastion Hotel Arnhem stands out for its ideal location, comfortable accommodations and friendly staff, making it a solid choice for travelers visiting Arnhem.
Categories
Guests generally praise the spacious and comfortable rooms, often described as large, clean and modern with amenities like Nespresso machines, refrigerators and luxurious rain showers. Beautiful views from the rooms further elevate the experience. However, occasional issues with noise, musty smells and minor cleanliness oversights have been reported.
The hotel's breakfast offerings receive mixed reviews. While many commend the variety and freshness, particularly the quality coffee and made-to-order omelets, others feel it is overpriced and lacking in vegan options. Ensuring adequate replenishment during busy times could enhance guest satisfaction.
Dining experiences at the hotel are mostly positive with guests appreciating the quality and variety of the food, although the limited menu options and inconsistent service during busy periods suggest room for improvement. Some guests faced inconveniences like early restaurant closures and staff shortages.
Staff are generally commended for their friendliness, attentiveness and efficiency especially at the reception, although occasional instances of inattentiveness, overwhelmed staff during busy times and inconsistent friendliness were noted. Despite these occasional concerns, the staff's positive demeanor generally enhances the overall stay.
Wi-Fi at the hotel receives favorable remarks for its functionality and free access, despite occasional issues with stability and signal strength. Secure connections and working Chromecast are additional highlights.
The gym, while small, is appreciated for its basic cardio equipment and cleanliness. However, it lacks strength training facilities. Parking facilities are praised for their convenience, affordability and security with some challenges for larger vehicles and limited availability during peak times.
Bastion Hotel Arnhem offers ample EV charging points, including for electric bikes, contributing to a positive experience for eco-conscious travelers. Families find the hotel accommodating with its spacious rooms and child-friendly amenities, though it doesn't offer dedicated family rooms.
Finally, the hotel's beds receive high marks for their large size and comfort, although preferences for bed firmness vary. Overall, Bastion Hotel Arnhem stands out for its ideal location, comfortable accommodations and friendly staff, making it a solid choice for travelers visiting Arnhem.
Hotel with Parking
The hotel offers covered self-parking on-site, providing a secure place to park. While there is a daily fee of €10, the availability of on-site covered parking and electric vehicle charging adds to the convenience.
EV charging stations
Hotel with Gym
Bastion Hotel Arnhem provides accommodations with a fitness center.
Hotel with EV Charging Stations
Family Friendly Hotel
4-Star Hotel
Guest Reviews
Nestled right in the heart of Arnhem, the Bastion Hotel Arnhem boasts a prime location that has left guests thoroughly impressed. Virtually everyone highlighted its proximity to the city center, making it an ideal base for exploring the area. Positioned between the iconic John Frost Bridge and the market square, it offers easy access to both the historical and vibrant parts of the city. Many visitors appreciated the hotel’s convenient location near the Rhine River, offering picturesque riverside walks and direct access to the pedestrian zone.
Guests praised how everything, from shops, restaurants, bars and city attractions, is within walking distance, allowing for a seamless and enjoyable city experience. The location also caters well to public transport and major highways, making exploring the wider Arnhem area straightforward. For those driving, the on-site parking facilities add an extra layer of convenience.
Beyond its central location, many reviews emphasized the hotel’s quiet ambiance despite being in the bustling center. Visitors also lauded the spacious and comfortable rooms, friendly staff and overall cleanliness. Additional highlights included easy access to local dining options, cultural sites and bike-friendly amenities.
In essence, the Bastion Hotel Arnhem stands out for its exceptional position, combining convenience, comfort and the charm of being at the heart of Arnhem, making it the perfect spot for both short visits and extended stays.
Breakfast at the Bastion Hotel Arnhem garners mixed reviews, ranging from excellent to disappointing. On the positive side, many guests have praised the breakfast for its variety and freshness. Highlights include made-to-order omelets, fresh fruit and a selection of meats, cheeses and baked goods. The coffee is often noted as particularly good and some reviewers appreciated the availability of gluten-free options.
Several guests deemed the breakfast buffet to be extensive and well-organized, offering a wide range of choices that cater to different tastes. The friendly staff and the offer of cooked-to-order egg dishes also added to the positive feedback.
However, some guests expressed dissatisfaction with certain aspects. Common complaints include the breakfast being overpriced, shortages of food items by late morning and a lack of variety, particularly in fresh produce and dairy alternatives for vegans. The breakfast room has been described as uncomfortable or messy during busy times with reports of food not being replenished promptly. Some also noted that the breakfast could be more elaborate for a four-star hotel.
In summary, while the breakfast at Bastion Hotel Arnhem is generally well-received for its quality and range, there is room for improvement in organization and value for money.
When dining at the Bastion Hotel Arnhem, guests have had a variety of experiences, though feedback tends to lean toward the positive. Many guests praised the food for being delicious, varied and of good quality with some highlighting meals like the house hamburger and currywurst. Others found the dinner and breakfast to be fantastic, indicating a noticeable improvement from the winter period.
However, experiences were mixed when it came to service and menu selection. Some found the dinner options to be limited, especially during the weekends when the restaurant was often closed due to staff shortages. This led some guests to explore nearby dining options, which are conveniently located within a ten-minute walk.
Atmosphere and service at the hotel’s restaurant received mixed reviews. Some guests enjoyed the cozy bar and restaurant area, while others noted a lack of appeal and staff attentiveness, leading to long waiting times and occasional confusion with orders. Issues like the restaurant closing early, broken vending machines and snack machines contributed to some dissatisfaction.
Despite these setbacks, many guests still appreciated the overall quality and taste of the meals they had, reflecting a solid dining experience for most occasions. While improvements could be made in service consistency and weekend availability, the positive notes about the food itself make the Bastion Hotel Arnhem's dining a noteworthy consideration.
The rooms at Bastion Hotel Arnhem have garnered positive attention from guests, predominantly for their size and cleanliness. With adjectives like spacious, big and large frequently mentioned, it is clear that the rooms offer ample space, making them comfortable for guests to move around and even accommodate additional items like a crib. The cleanliness of the rooms also stands out with many reviews describing them as clean, tidy and well-maintained.
Guests appreciate the modern decor and well-equipped rooms, highlighting amenities such as Nespresso machines, refrigerators, kettles and functional air conditioning. The luxurious bathrooms, often featuring rain showers, add an extra touch of comfort to the overall experience. Many rooms also offer beautiful views, especially those facing the bridge or the Lower Rhine.
Despite the overwhelmingly positive reviews, there are occasional critiques. Some guests mentioned issues with noise, musty smells or minor cleanliness oversights such as dusty floors or stained furniture. There were also a few mentions of windows that wouldn't open or malfunctioning air conditioning.
Overall, the spacious, clean and modern rooms at Bastion Hotel Arnhem make it a favorable choice for travelers, offering comfortable beds, convenient amenities and a pleasant atmosphere.
Nestled in Arnhem, the Bastion Hotel offers a sleeping experience that has garnered praise from many guests. One standout feature is the size of the beds with numerous reviews highlighting their large and spacious dimensions, often described as king-size or even gigantic. Many found the beds to be very comfortable with words like "delicious," "cozy," and "fantastic" frequently mentioned.
The comfort extends to the mattresses, which are often noted as being just right for a good night's sleep. However, there were mixed feelings about the softness of the beds; some found them a bit too soft for their liking, while others described them as incredibly comfortable and perfect for a restful night. Pillows also received some varied feedback with a few guests wishing they were softer and flatter for better comfort.
Overall, the beds at Bastion Hotel Arnhem seem to hit the mark for most guests, combining size and comfort to create a welcoming and restful environment. Whether opting for a king-size bed or enjoying the coziness of a spacious mattress, the hotel seems to offer something to meet the needs of different sleepers.
The Bastion Hotel Arnhem received mixed reviews concerning its cleanliness. On the positive side, many guests complimented the hotel for its clean and spacious rooms and some praised it for being very clean and well-maintained. The common areas such as the reception and bar were described as neat and tidy by a number of visitors. Bathroom hygiene generally received favorable remarks and for several guests, the rooms appeared beautifully clean and organized with daily cleaning routines.
However, there were numerous criticisms about cleanliness that cannot be overlooked. Quite a few guests reported issues such as dusty floors, cobwebs and unclean hallways. There were complaints about dirty toilets in the lobby, overflowing trash cans and heavy dust under beds. Others noted more severe concerns like dirty windows, mold in the bathrooms and even blood-stained sheets. The common theme among these negative observations was that both rooms and public areas often appeared neglected with cleaning efforts described as inadequate or hasty.
Overall, while there are aspects of Bastion Hotel Arnhem that reflect a clean environment, there is significant room for improvement in maintaining consistent cleanliness throughout the property.
The consensus among guests highlights a generally positive experience with the staff at Bastion Hotel Arnhem. The majority of reviews praise the staff for being friendly, welcoming and attentive, consistently offering helpful and accommodating service. Reception employees, in particular, received numerous commendations for being hospitable and efficient, making the check-in and check-out processes pleasant. Additionally, the hotel's service team is often described as courteous, prompt and polite.
However, some mixed feedback is noted regarding certain staff members. Instances of perceived inattentiveness, lack of competence and occasional rudeness were mentioned. Additionally, there are reports of staff being overwhelmed, particularly during busy times and some guests pointed out that not all employees were equally friendly or experienced. Despite these criticisms, the overall impression remains that the staff contribute significantly to a positive stay with their friendly demeanor and readiness to assist guests.
The wifi experience at Bastion Hotel Arnhem receives generally positive remarks from guests with many praising it as good, very good and even excellent. It is frequently described as functional, free and accommodating for typical internet usage. However, some guests did encounter issues with stability and signal strength, noting instances of weak or unstable connections and occasional difficulty in connecting despite following provided procedures.
Secure wifi is highlighted positively with some guests also mentioning that Chromecast worked well, enhancing their streaming experience. Nevertheless, a few reviews indicate that the Chromecast did not function properly and that some experienced problems streaming certain video services or encountered restrictions, such as no VPN being possible on the wifi.
Despite these occasional hiccups, the majority consensus is that the wifi at Bastion Hotel Arnhem performs adequately for general use, making it a reliable option for travelers needing internet connectivity during their stay.
The gym at Bastion Hotel Arnhem is small but functional, housing essential cardio equipment such as a treadmill, bike and elliptical and the equipment is in good condition. Despite its size, the cleanliness and basic utility of the gym are appreciated. However, it lacks strength training equipment and weights, making it suitable primarily for cardio workouts. Located conveniently close to the city center and bridge, the fitness room is easily accessible but may not meet the needs of those looking for a more comprehensive workout.
The parking situation at Bastion Hotel Arnhem generally receives positive feedback from guests. Many reviewers highlight the convenience of having easy-to-find, secure parking facilities directly beneath the hotel. The underground garage is often praised for its spaciousness and safety with some guests mentioning that their cars, bikes and motorcycles could be parked securely. Additionally, the parking rate of €10 per day is considered affordable by many.
Guests appreciate the ample parking options, which include free parking spaces and private garages. The location of the parking facilities is also commended for being excellent and easily accessible. However, there are some notes of caution: the parking garage can be tight for larger vehicles and the entrance is not always clearly indicated. Limited availability of parking spots has been mentioned as well with some guests unable to reserve a spot in advance. Despite these occasional challenges, the overall sentiment remains positive, particularly regarding the safety and affordability of the parking amenities.
Bastion Hotel Arnhem offers a range of charging options that cater to both electric vehicles and e-bikes. Guests have highlighted the convenience of multiple EV charging stations, which are available in the hotel's underground parking area. This thoughtful amenity ensures that electric vehicles can be charged efficiently and securely. Additionally, there is a dedicated section for storing and charging e-bikes, allowing guests to maintain their electric bicycles with ease. Overall, the hotel's focus on providing ample EV charging points enhances the travel experience for eco-conscious guests.
Bastion Hotel Arnhem offers a welcoming and accommodating environment for families, making it a suitable choice for those traveling with children. The hotel boasts a family-friendly atmosphere with spacious rooms that are large enough to comfortably accommodate cribs for younger children. Many guests emphasized that the property is well-suited for family stays with child-friendly facilities and an overall pleasant atmosphere.
Families can take advantage of the hotel's large garage, perfect for storing family-friendly bikes. The hotel is also praised for its kitchen facilities, adding an extra layer of convenience for parents. Guests have found the staff to be friendly towards children, ensuring a good stay for all family members.
While the hotel doesn't offer dedicated family rooms, some guests did manage by booking multiple rooms to ensure everyone had enough space. Despite this minor limitation, the overall feedback indicates that families are well-catered to at Bastion Hotel Arnhem, making it a recommended option for family trips.
The Bastion Hotel Arnhem has garnered a range of opinions from its guests. Positively, many visitors praised the hotel's grand and beautiful aesthetic, describing it as a clean, tidy and well-thought-out establishment. Guests noted the exceptional reception service and good value for money. The hotel ambiance resonated with friendliness and coherence, appreciated by those interacting with the professional and efficiently run staff. The rooms received mixed reviews with some guests satisfied with their size and amenities like the Chromecast TV.
However, numerous reviews pointed out that the hotel falls short of its four-star rating. The breakfast often disappointed, marked as poor quality and not complimentary, which many found unacceptable for this category. Additionally, the lack of essential amenities like slippers and toothbrushes was noted, detracting from the promised four-star experience. Some guests felt that services such as room cleaning were inadequate with rooms not being cleaned daily. The overall sentiment was that while the hotel provided a decent stay, it did not fully meet the expectations or classification standards of a four-star establishment. The value for money was questioned with suggestions that other hotels offer better services for a similar price.
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Location
Guests praised how everything, from shops, restaurants, bars and city attractions, is within walking distance, allowing for a seamless and enjoyable city experience. The location also caters well to public transport and major highways, making exploring the wider Arnhem area straightforward. For those driving, the on-site parking facilities add an extra layer of convenience.
Beyond its central location, many reviews emphasized the hotel’s quiet ambiance despite being in the bustling center. Visitors also lauded the spacious and comfortable rooms, friendly staff and overall cleanliness. Additional highlights included easy access to local dining options, cultural sites and bike-friendly amenities.
In essence, the Bastion Hotel Arnhem stands out for its exceptional position, combining convenience, comfort and the charm of being at the heart of Arnhem, making it the perfect spot for both short visits and extended stays.
Breakfast
Several guests deemed the breakfast buffet to be extensive and well-organized, offering a wide range of choices that cater to different tastes. The friendly staff and the offer of cooked-to-order egg dishes also added to the positive feedback.
However, some guests expressed dissatisfaction with certain aspects. Common complaints include the breakfast being overpriced, shortages of food items by late morning and a lack of variety, particularly in fresh produce and dairy alternatives for vegans. The breakfast room has been described as uncomfortable or messy during busy times with reports of food not being replenished promptly. Some also noted that the breakfast could be more elaborate for a four-star hotel.
In summary, while the breakfast at Bastion Hotel Arnhem is generally well-received for its quality and range, there is room for improvement in organization and value for money.
Dinner
However, experiences were mixed when it came to service and menu selection. Some found the dinner options to be limited, especially during the weekends when the restaurant was often closed due to staff shortages. This led some guests to explore nearby dining options, which are conveniently located within a ten-minute walk.
Atmosphere and service at the hotel’s restaurant received mixed reviews. Some guests enjoyed the cozy bar and restaurant area, while others noted a lack of appeal and staff attentiveness, leading to long waiting times and occasional confusion with orders. Issues like the restaurant closing early, broken vending machines and snack machines contributed to some dissatisfaction.
Despite these setbacks, many guests still appreciated the overall quality and taste of the meals they had, reflecting a solid dining experience for most occasions. While improvements could be made in service consistency and weekend availability, the positive notes about the food itself make the Bastion Hotel Arnhem's dining a noteworthy consideration.
Rooms
Guests appreciate the modern decor and well-equipped rooms, highlighting amenities such as Nespresso machines, refrigerators, kettles and functional air conditioning. The luxurious bathrooms, often featuring rain showers, add an extra touch of comfort to the overall experience. Many rooms also offer beautiful views, especially those facing the bridge or the Lower Rhine.
Despite the overwhelmingly positive reviews, there are occasional critiques. Some guests mentioned issues with noise, musty smells or minor cleanliness oversights such as dusty floors or stained furniture. There were also a few mentions of windows that wouldn't open or malfunctioning air conditioning.
Overall, the spacious, clean and modern rooms at Bastion Hotel Arnhem make it a favorable choice for travelers, offering comfortable beds, convenient amenities and a pleasant atmosphere.
Beds
The comfort extends to the mattresses, which are often noted as being just right for a good night's sleep. However, there were mixed feelings about the softness of the beds; some found them a bit too soft for their liking, while others described them as incredibly comfortable and perfect for a restful night. Pillows also received some varied feedback with a few guests wishing they were softer and flatter for better comfort.
Overall, the beds at Bastion Hotel Arnhem seem to hit the mark for most guests, combining size and comfort to create a welcoming and restful environment. Whether opting for a king-size bed or enjoying the coziness of a spacious mattress, the hotel seems to offer something to meet the needs of different sleepers.
Cleanliness
However, there were numerous criticisms about cleanliness that cannot be overlooked. Quite a few guests reported issues such as dusty floors, cobwebs and unclean hallways. There were complaints about dirty toilets in the lobby, overflowing trash cans and heavy dust under beds. Others noted more severe concerns like dirty windows, mold in the bathrooms and even blood-stained sheets. The common theme among these negative observations was that both rooms and public areas often appeared neglected with cleaning efforts described as inadequate or hasty.
Overall, while there are aspects of Bastion Hotel Arnhem that reflect a clean environment, there is significant room for improvement in maintaining consistent cleanliness throughout the property.
Staff
However, some mixed feedback is noted regarding certain staff members. Instances of perceived inattentiveness, lack of competence and occasional rudeness were mentioned. Additionally, there are reports of staff being overwhelmed, particularly during busy times and some guests pointed out that not all employees were equally friendly or experienced. Despite these criticisms, the overall impression remains that the staff contribute significantly to a positive stay with their friendly demeanor and readiness to assist guests.
Wi-Fi
Secure wifi is highlighted positively with some guests also mentioning that Chromecast worked well, enhancing their streaming experience. Nevertheless, a few reviews indicate that the Chromecast did not function properly and that some experienced problems streaming certain video services or encountered restrictions, such as no VPN being possible on the wifi.
Despite these occasional hiccups, the majority consensus is that the wifi at Bastion Hotel Arnhem performs adequately for general use, making it a reliable option for travelers needing internet connectivity during their stay.
Gym
Parking
Guests appreciate the ample parking options, which include free parking spaces and private garages. The location of the parking facilities is also commended for being excellent and easily accessible. However, there are some notes of caution: the parking garage can be tight for larger vehicles and the entrance is not always clearly indicated. Limited availability of parking spots has been mentioned as well with some guests unable to reserve a spot in advance. Despite these occasional challenges, the overall sentiment remains positive, particularly regarding the safety and affordability of the parking amenities.
EV charging stations
Family
Families can take advantage of the hotel's large garage, perfect for storing family-friendly bikes. The hotel is also praised for its kitchen facilities, adding an extra layer of convenience for parents. Guests have found the staff to be friendly towards children, ensuring a good stay for all family members.
While the hotel doesn't offer dedicated family rooms, some guests did manage by booking multiple rooms to ensure everyone had enough space. Despite this minor limitation, the overall feedback indicates that families are well-catered to at Bastion Hotel Arnhem, making it a recommended option for family trips.
4 Star
However, numerous reviews pointed out that the hotel falls short of its four-star rating. The breakfast often disappointed, marked as poor quality and not complimentary, which many found unacceptable for this category. Additionally, the lack of essential amenities like slippers and toothbrushes was noted, detracting from the promised four-star experience. Some guests felt that services such as room cleaning were inadequate with rooms not being cleaned daily. The overall sentiment was that while the hotel provided a decent stay, it did not fully meet the expectations or classification standards of a four-star establishment. The value for money was questioned with suggestions that other hotels offer better services for a similar price.
No, Bastion Hotel Arnhem doesn't have any pool.
No, a spa isn't available at Bastion Hotel Arnhem.
No, Bastion Hotel Arnhem doesn't allow dogs.
Yes, parking facilities are available at Bastion Hotel Arnhem.
Yes, Bastion Hotel Arnhem has a gym.
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