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Hotel Concorde

Arona , Via Verbano 1 (Show on Map)

7.5

Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsHotel Concorde is ideally situated by Lake Maggiore, providing picturesque lake views from numerous rooms and common areas. Its prime location offers easy access to Arona's old town, shopping streets and various dining options, making it a preferred choice for visitors eager to explore the area's attractions. Equipped with ample free parking and serving as a convenient base for regional excursions, the hotel’s strategic positioning is highly appreciated by guests.

Breakfast at Hotel Concorde is noted for its excellence, featuring a diverse and hearty buffet that caters to both sweet and savory preferences. Guests relish enjoying their morning meal with stunning lake views, adding to the overall positive dining experience. While there are occasional critiques regarding coffee availability and limited savory options, the breakfast generally receives strong praise for its variety and quality.

Dinner experiences are more mixed, yet the restaurant and terrace bar earn commendation for providing quality regional dishes against the backdrop of the beautiful lake. Despite some concerns about price and service quality during peak times, many guests still enjoy the dining ambiance and well-prepared meals.

Rooms at Hotel Concorde are highlighted for their cleanliness and comfort. Newly renovated rooms are particularly praised for their modern décor and spaciousness. However, inconsistencies in room quality mean some accommodations feel outdated and require maintenance. Guests recommend aiming for the newly refurbished rooms with lake views for the best experience.

The hotel maintains high cleanliness standards with many guests noting the tidiness of their accommodations. While some have reported lapses in upkeep, the housekeeping staff generally receives positive feedback for their effort and diligence.

The staff at Hotel Concorde contributes significantly to the positive guest experience. They are frequently described as friendly, professional and accommodating, enhancing the welcoming atmosphere. Multilingual abilities help staff cater well to a diverse range of guests, though occasional reports of unhelpfulness or service lapses exist, they are exceptions rather than the rule.

WiFi at Hotel Concorde is free and usually effective, though its performance can be inconsistent. Some guests have encountered difficulties with connectivity and speed, despite generally finding the service useful.

Parking facilities are a strong point for Hotel Concorde, offering free and ample parking spaces that many guests find convenient and secure. The availability of spacious and guarded parking adds to the overall positive impression.

Families find Hotel Concorde particularly appealing due to its family-friendly amenities, including spacious family rooms, cribs, strollers and a kids club. The environment supports a relaxing vacation for families, though some mention room size as a minor inconvenience.

Guest reviews about the beds are mixed with many finding them comfortable and conducive to a good night’s sleep, while others report issues with firmness and outdated mattresses. This suggests room for improvement in bed quality consistency.

Despite aspirations to a four-star rating, many guests feel that Hotel Concorde does not meet these expectations, citing outdated facilities and inadequate service areas as notable gaps. Nonetheless, the hotel remains a solid choice for business travelers, offering adequate amenities and a convenient location for corporate needs. While aspects of the hotel fall short of four-star standards, it still holds considerable appeal due to its welcoming staff, strategic location and scenic lake views.
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Hotel with Parking

This hotel offers parking facilities for guests. This provides a secure place to keep your car during your stay.

Accessible Hotel

Hotel Concorde is a disability-friendly hotel with at least one wheelchair accessible room. It offers wheelchair accessibility in various areas including the business centre, concierge desk, parking, public bathroom, and restaurant. The lift has a 79 cm wide door, and there is a stair-free path to the entrance.

4-Star Hotel

Set right on the lakefront and a short walk from the center of Arona, Hotel Concorde offers free parking. It provides beautiful views of the lake, a wonderful breakfast, and friendly staff.

Hotel where Dogs Stay Free

Located in Arona, this hotel allows pets. Its location offers easy access to local attractions for pet owners.

Family Friendly Hotel

Dog Friendly Hotel

Dogs Stay Free

Business Hotel

Room Types

Economy Single Room Features air conditioning and a private bathroom.

Single Room with Lake View Overlooks Lake Maggiore.

Economy Double Room Features air conditioning and a private bathroom.

Double Room with Lake View Overlooks Lake Maggiore.

King Room with Lake View This air-conditioned double room is comprised of a flat-screen TV with satellite channels, a private bathroom as well as a balcony with lake views.

About Hotel Concorde

License: 003008-ALB-00006, IT003008A1AGU9JEGO

Guest Reviews

7.5

Good

Location

Hotel Concorde is exceptionally well-placed for visitors looking to explore Arona and its charming surroundings. The hotel boasts a picturesque location right by Lake Maggiore, offering stunning lake views from many rooms and common areas, including the breakfast restaurant and balconies. Guests appreciate the convenience of being a short, easy walk from the center of Arona, making it simple to access the old town, shopping streets and a variety of restaurants and bars. Additionally, the hotel provides ample parking, which is ideal for those traveling by car and the proximity to major attractions and the beach enhances the appeal for a relaxing stay. The strategic position also serves as a great starting point for excursions to the southern end of the lake and surrounding cities. Despite some minor inconveniences, such as nearby construction, the hotel's enviable location and convenient access to the town center make it a favored choice for visitors seeking both beauty and practicality.

Breakfast

At Hotel Concorde, the breakfast experience shines with an impressive array of positive features. Guests frequently praise the offerings as excellent, abundant and varied, highlighting the heartiness and richness of the morning buffet. The extensive selection includes a plethora of sweet pastries and treats, often enjoyed with the stunning backdrop of a lake view. A well-stocked breakfast buffet with both sweet and savory options, ensures that there is something for everyone.

The breakfast room itself is noted for its beautiful and spacious ambiance, furnished with a range of food and drink options. Patrons can look forward to a generous spread, full of tasty pastries, cakes and other sweet delights. Reviews emphasize the plentiful, satisfying nature of the buffet with descriptive phrases like a breakfast fit for a king and a feast for those who enjoy sweet indulgences.

Some mentions suggest areas for improvement, such as the occasional long queues for coffee, limited savory options and the dependence on vending machines for beverages. However, even with these minor drawbacks, the overall sentiment strongly favors a delicious, well-varied breakfast that elevates the guest experience at Hotel Concorde.

Dinner

Hotel Concorde's dining experience gathers mixed feedback from guests with a highlight on several positive notes. The restaurant and terrace bar are often praised as fabulous, complemented by splendid views of the lake that enhance the dining experience. Guests also commend the quality food that offers typical regional dishes and many find the menu selection to be good.

Dinner prepared on the terrace with views of the lake is particularly noted for creating an enjoyable evening. Many reviews mentioned delicious and well-prepared dinners with some guests delighted by the plentiful and excellent meals provided. The breakfast benefits from fantastic lake views and is generally well-received for its abundance and variety.

However, not all feedback is glowing. Some guests felt that the food was overpriced compared to local standards with a few stating that the quality of dinner did not meet expectations and required improvement. Additionally, during special occasions like New Year's Eve, service and dish preparation could be better managed according to some reviews.

In conclusion, dining at Hotel Concorde can be quite a charm, especially with the picturesque lake views and the terrace bar experience. Yet, improvements on certain aspects of service and food quality could enhance the overall guest satisfaction.

Rooms

Hotel Concorde offers a variety of room experiences with a mix of both positive and negative feedback from guests. A common highlight is the cleanliness of the rooms with many guests praising them as clean, tidy and comfortable. Several rooms also boast beautiful lake views and balconies which significantly enhance the stay experience. Newly renovated rooms are described as modern, spacious and tastefully decorated, which delighted those guests who stayed in them.

However, the hotel struggles with consistency. While some rooms are freshly refurbished, others are outdated with worn-out furniture and needing maintenance. Issues such as old carpets, scratch marks on walls, cracked baseboards and outdated bathroom fittings are frequent complaints. The bathrooms, although generally clean, occasionally suffer from poor cleaning levels and visible mold.

Despite the quiet ambiance and comfortable beds in some rooms, other guests found the accommodations small, stuffy and poorly soundproofed with some rooms even emitting musty smells. Noise from the road and the restaurant also disturbed the tranquility for a few.

In summary, guests can expect a varied experience at Hotel Concorde. For the best stay, aim for the newly renovated rooms with lake views. Be mindful of potential inconsistencies in room quality and cleanliness.

Beds

The beds at Hotel Concorde have received a mix of feedback from guests. Many reviewers praised the beds as comfortable with some describing them as very comfortable or super comfortable. Words like comfy, good mattress and comfortable bedding frequently appeared in positive reviews, suggesting that many guests enjoyed a pleasant night's sleep. However, there were also numerous complaints about beds being hard, uncomfortable or old. Some guests mentioned issues with creaky beds and saggy mattresses, while others noted that the beds felt outdated with some even likening them to old hospital beds or describing them as catastrophic. There were also mentions of mattresses being too soft or thin, leading to poor sleep quality for some. Overall, while there are clearly strong points, it seems the bed quality at Hotel Concorde can be inconsistent and may benefit from more uniform maintenance and upgrades.

Cleanliness

Hotel Concorde boasts an array of rooms frequently described by guests as clean and comfortable, often meeting high cleanliness standards. Many reviewers appreciated the daily cleaning service, noting clean bathrooms and well-maintained facilities. Positive mentions include spotless rooms and exceptional tidiness with many guests expressing satisfaction with the overall cleanliness and neatness of the accommodations. The presence of ample parking and nice facilities further contributed to a positive stay for visitors.

However, there are notable inconsistencies in cleanliness across the hotel. Some guests reported issues such as old fittings, dusty areas and insufficiently cleaned bathrooms. Complaints included mold in showers, cobwebs and overlooked dirty spots like windowsills and carpets. Specific references were made to some rooms feeling unclean with additional mentions of the exterior and common areas needing more attention. Moreover, a few guests noted maintenance issues and a general need for renovations to better match the hotel’s cleanliness to guests' expectations.

Despite these drawbacks, the attentive cleaning staff and overall warm atmosphere provide a pleasant experience for many guests. With improvements to consistent cleanliness and minor renovations, Hotel Concorde could better align its facilities with its potential.

Staff

At 'Hotel Concorde', the staff consistently receives high praise for their friendliness and professionalism. Guests frequently mention that staff members are helpful, kind and accommodating, creating a welcoming atmosphere from the moment they arrive. The reception team, in particular, is often highlighted for their warmth and efficiency, making check-ins a pleasant experience. Professionalism paired with genuine kindness characterizes the interactions, ensuring that guests feel well-attended to during their stay.

Housekeeping also earns commendation for their friendliness and attention to detail, contributing to the overall positive experience. Although some reviews note occasional instances of unhelpfulness, particularly with catering or breakfast staff, these seem to be exceptions rather than the norm. On the whole, the hotel's staff is described as courteous, attentive and dedicated, often going above and beyond to assist guests and ensure their comfort.

Multilingual abilities, including French, German and English, add to the staff's capability to cater to a diverse range of guests, further enhancing the hospitality experience. While a few reviews mention staff being sometimes overwhelmed or less enthusiastic, the prevailing sentiment is one of appreciation for their efforts and genuine care. In summary, the staff at 'Hotel Concorde' significantly contributes to a positive and welcoming environment, making it a well-regarded choice for travelers.

Wi-Fi

Hotel Concorde offers guests free wifi throughout the premises, which many find convenient and accessible. Some guests have praised the wifi for being fast and featuring a strong signal, contributing to a good network experience in several areas of the hotel. However, the wifi connection can be unstable at times and some guests have encountered difficulties connecting or experienced slower internet speeds. In certain rooms, the wifi is either unavailable or the signals are poor, leading to frustration for those needing reliable internet for streaming or other activities. Despite these occasional issues, the free wifi remains a notable feature for guests visiting the hotel.

Parking

Hotel Concorde offers a variety of parking options that have generally received positive feedback from guests. The availability of free and ample parking spaces is frequently highlighted with many appreciating the convenience of having parking directly at the hotel. The spacious and guarded private parking areas have been noted as adding significant value, ensuring guest vehicles are both secure and easily accessible.

The parking service also includes features such as speedy valet options and assigned emergency spots upon arrival, further emphasizing the hotel's commitment to guest convenience. Despite some mentions of construction nearby, guests found the parking facilities satisfactory and appreciated the easy accessibility and plenty of available parking slots.

Overall, the parking situation at Hotel Concorde is well-regarded with many guests emphasizing the ample, free and convenient parking as a key benefit of their stay.

Family

Hotel Concorde stands out as a remarkably family-friendly destination, as confirmed by numerous guests who have enjoyed its various family-oriented amenities. Families can make use of spacious family rooms, ensuring comfort and enough space for everyone. The availability of cribs and strollers caters to the needs of those traveling with small children and the hotel is responsive to special requests to further accommodate families.

The hotel’s features, such as a kids club, keep the little ones entertained. It’s clear that many families have found the environment welcoming and suited for a relaxing vacation. The family-friendly restaurant also adds to the convenience for those dining with children.

However, while most guests found the hotel ideal for family stays, there were occasional mentions of the rooms being too small for some families. Despite this, the overall impression is that Hotel Concorde is a great choice for family vacations, providing a warm and accommodating atmosphere for guests of all ages.

4 Star

Hotel Concorde has frequently received criticism from guests who feel it does not live up to its advertised four-star rating. Reviewers consistently mention that the hotel's facilities and services fall short of what one would expect from a four-star establishment. Many guests describe the hotel as run-down and not maintained to a high standard with specific criticism directed at the rooms and the overall upkeep of the facilities.

While the reception area is often noted for being glamorous and well-kept, this level of quality does not extend to the rest of the hotel. Guests have remarked that the rooms and bathrooms appear outdated and do not meet the standards associated with a four-star ranking. Additionally, the breakfast offerings and overall service have been deemed inadequate for a hotel claiming four-star status.

Despite the friendliness of the staff, the service is noted as not meeting four-star expectations. Overall, the overwhelming sentiment is that Hotel Concorde does not deliver the experience expected of a four-star hotel, suggesting it might be more accurately categorized as a two-star establishment.

Business

Hotel Concorde is well-regarded for its suitability for corporate travelers, offering a range of business amenities that are good for business. The hotel provides necessary facilities such as meeting rooms, a business center and reliable WiFi tailored for business needs. It is ideal for short stays, making it a convenient choice for business travelers. Additionally, the availability of serviced apartments adds to the convenience for those needing longer stays. Business travelers have also received useful business suggestions, enhancing their overall experience. However, it's worth noting that soundproofing between rooms could be improved for better comfort during stays. Overall, Hotel Concorde is well-suited for business purposes, offering essential amenities and services for a productive trip.

Accessible

Hotel Concorde offers a range of accessible features for guests with disabilities. The hotel ensures wheelchair accessibility with facilities designed to cater to such needs, including accessible lake views and functional elevator access despite the elevator being small. Once inside, guests can appreciate the wide walkways that facilitate movement. However, some challenges exist outside the hotel; the walkways leading to the city are described as dangerous for strollers and wheelchairs with construction adding to the difficulty. While the hotel itself is accessible, better outdoor access infrastructure is needed for a more comprehensive experience.

Dog Friendly

Hotel Concorde is a highly recommended choice for travelers seeking dog-friendly accommodations. Pets are accepted and welcomed warmly, making it a comfortable stay for both guests and their furry companions. Guests have noted the thoughtful provision of dog bowls and dog bags in the rooms, ensuring a hassle-free experience. The hotel's pet policy allows pets in designated areas, including the breakfast terrace, making it convenient to enjoy meals without leaving pets behind.

Additionally, the hotel's location is advantageous for dog owners with easy access to nearby dog parks and the ability to explore the city with a dog. Overall, Hotel Concorde provides a welcoming and accommodating environment for guests traveling with pets.

No, Hotel Concorde doesn't have any pool.

No, a spa isn't available at Hotel Concorde.

Yes, Hotel Concorde welcomes dogs.

Yes, parking facilities are available at Hotel Concorde.

No, Hotel Concorde doesn't have a gym.

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