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Summary of reviewsSunstar Hotel Arosa, located in the heart of picturesque Arosa, is a charming chalet-style property that offers guests convenience and tranquility. With stunning views of the mountains, easy access to local amenities, and proximity to ski facilities, this hotel serves as an ideal base for tourists eager to explore both village life and natural beauty. The hotel's central location means guests can readily access cable cars and enjoy scenic walks to attractions like Eisbadi and Untersee beach.
The breakfast at Sunstar Hotel Arosa is highly acclaimed, with a diverse buffet featuring fresh, regional ingredients that cater to varied tastes. The hotel's commitment to sustainability is appreciated, and the friendly, attentive service further enhances the dining experience. Similarly, dinner receives glowing reviews for its exceptional quality, variety, and focus on local cuisine. The 5-course dinner is particularly noted for its affordability and unbeatable taste, providing guests with a memorable culinary experience.
Rooms at Sunstar Hotel Arosa are praised for their spaciousness, modern design, and stunning mountain views from balconies. Family rooms are particularly well-equipped, though some guests mention a downside concerning the arcade area with moldy smells. Despite some concerns about dated elements, cleanliness is a standout feature across the hotel, including rooms and spa facilities. The wellness area is well-maintained, offering a relaxing space complemented by attentive staff.
The staff at Sunstar Hotel Arosa is consistently celebrated for their warm-hearted and accommodating demeanor, enhancing the guest experience with their friendliness and impressive service mentality. The spa facilities are modern and clean, providing a serene environment for relaxation, while the pool area offers beautiful mountain views and additional amenities like a steam bath and sauna.
Families find Sunstar Hotel Arosa particularly welcoming, with child-friendly offerings such as an indoor playground and outdoor adventures. The hotel runs with heart and charm, featuring excellent childcare services and thoughtful touches for kids. Beds receive mixed feedback, with many guests finding them comfortable, though some note issues with mattresses and bed design.
Overall, Sunstar Hotel Arosa is praised for its prime location, exceptional culinary experiences, clean and comfortable accommodations, and remarkable staff hospitality, making it a memorable and enjoyable destination for visitors. Show more
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Luxury Hotel
Sunstar Hotel Arosa is a 4-star hotel known for blending traditional Swiss hospitality with modern comforts. It offers a wellness area with a sauna, steam bath, and indoor pool. The hotel provides various dining facilities and is located near slopes and hiking trails.
Hotel near Golf Courses
Situated near the lake and village center in Arosa, this hotel is within walking distance or a short drive of Golf Club Arosa, offering convenient access to the course.
Hotel near Ski Resorts
The Sunstar Hotel Arosa provides easy access to the slopes and winter sports activities. It is located in a central location in Arosa. The hotel offers comfortable accommodations and convenient amenities for skiers.
Hotel with Spa
The Sunstar Hotel Arosa has a full-service spa where guests can enjoy massages, body treatments, and facials. It also features a health club and an indoor pool for relaxation after skiing.
Family Friendly Hotel
This hotel is one of the leading family hotels in Switzerland, and caters for all children and young people over the age of 3. Apart from anything else, the situation of our family-friendly hotel in the Alps in Graubünden makes it the perfect place for doing those things. Go for a walk or relax in our spa, while your offspring listen to exciting stories or make the most of our many facilities for playing and enjoying themselves.
Dog Friendly Hotel
This hotel allows dogs of any size for an additional fee. It offers complete services maintained by great staff.
Hotel with Swimming Pool
Sunstar Hotel Arosa includes a well-maintained pool and spa area available for guests. The hotel offers panoramic mountain views, enhancing the overall relaxation experience for its visitors.
Indoor Pool
Business Hotel
The Sunstar Hotel Arosa is listed as one of the top business hotels in Arosa. It provides good connectivity and essential amenities for business travelers.
Hotel with Parking
The hotel has paid indoor and outdoor parking options available for guests. Electric vehicle charging stations are also provided within the hotel's garage.
Hotel with Gym
The fitness has great space to accommodate workout activities using mat and my own equipment. The wellness was quiet and well equipped with all kind of saunas and nice rest room beds.
4-Star Hotel
This family-friendly hotel is near ski lifts and offers a full-service spa with massages, body treatments, and facials. Guests can enjoy recreational amenities such as a health club and an indoor pool. A complimentary ski shuttle is available.
Hotel with Indoor Pool
The hotel features a large indoor pool within its 700 m² spa. This spa area includes a steam bath, bio-sauna, cold pools, massage baths, a Finnish sauna, and a heated bench with a Kneipp basin, alongside a relaxation area with panoramic views.
Historic Hotel
Hotel Taking Steps Towards Sustainability
Romantic Hotel
Room Types
Single Room with BalconyOffering free toiletries and bathrobes, this single room includes a private bathroom with a bath and a hairdryer. Boasting a balcony with mountain views, this single room also offers a minibar and a flat-screen TV. The unit has 1 bed.
Standard Double RoomOffering free toiletries and bathrobes, this double room includes a private bathroom with a bath and a hairdryer. The double room features carpeted floors, a seating area with a flat-screen TV, a minibar, a wardrobe, as well as a safe deposit box. The unit offers 2 beds.
Double Room with BalconyOffering free toiletries and bathrobes, this double room includes a private bathroom with a bath and a hairdryer. This double room features a minibar, a seating area, a flat-screen TV and a balcony. The unit offers 2 beds.
Family Room with BalconyFeaturing free toiletries and bathrobes, this family room includes a private bathroom with a bath and a hairdryer. Boasting a balcony with mountain views, this family room also features a minibar and a flat-screen TV. The unit has 3 beds.
Family RoomFeaturing free toiletries and bathrobes, this family room includes a private bathroom with a bath and a hairdryer. The family room features a minibar, a coffee machine, a seating area, a wardrobe and a flat-screen TV. The unit has 3 beds.
Double Room Nova with BalconyThe spacious double room offers a minibar, a seating area, a wardrobe, a flat-screen TV, as well as mountain views. The unit offers 2 beds.
Guest Reviews
8.1
Very Good
Location
Nestled in the heart of Arosa, the Sunstar Hotel Arosa offers a prime location that attracts guests seeking both convenience and tranquility. This charming chalet-style hotel boasts a warm and cosy restaurant and bar, creating an inviting atmosphere for visitors. Situated just a stone's throw from local amenities, the hotel sits approximately 100 meters uphill from a supermarket and a variety of restaurants, making it an ideal spot for exploring the village life.
Its excellent placement near the station allows easy access to the city and a scenic 8-minute walk leads guests to the romantic settings of Eisbadi and the Untersee beach area. A leisurely stroll also reveals its proximity to a small lake, contributing to the peaceful and quiet ambiance that envelops the surroundings.
For winter sports enthusiasts, the hotel offers easy access to ski facilities, including a convenient shuttle service to the ski slopes and valley station. Despite being slightly older, the property has been tastefully renovated, blending comfort with the natural beauty that surrounds it.
The hotel's central location means guests can readily access both cable cars, placing them halfway up the village and providing an excellent base for mountain adventures. Whether taking walks in the serene mountains or soaking in the fresh alpine air, the beautifully situated Sunstar Hotel Arosa serves as the perfect sanctuary for tourists eager to connect with both nature and the vibrant village atmosphere.
Breakfast
Nestled in the idyllic setting of Arosa, Sunstar Hotel offers a breakfast experience that consistently receives high praise from its guests. The breakfast buffet is a standout feature, celebrated for its extensive and versatile selection that caters to varied tastes. Fresh and regional ingredients form the basis of a culinary spread that includes everything from fresh fruits to delectable regional specialties, leaving no guest desire unfulfilled.
Guests frequently commend the hotel's dedication to sustainability, with practices such as laundry changes upon request contributing to an environmentally conscious stay. The service is described as both friendly and attentive, enhancing the overall dining experience. Whether enjoying a hearty breakfast to fuel a day on the slopes or indulging in a leisurely morning meal while taking in the beautiful surroundings, visitors to Sunstar Hotel Arosa can expect an exceptional start to their day in the mountains.
Dinner
At Sunstar Hotel Arosa, guests consistently praise the dinner experience, highlighting an array of positive impressions about the quality and variety of the cuisine. The hotel's culinary offerings are described as not only good but exceptional, with particular emphasis on the freshness, balance, and focus on local cuisine. Diners are delighted by the excellence of the food, with many reviews noting that meals are prepared with love and skill. The bread receives special mention for its excellence, adding a touch of distinction to the dining experience.
Notably, the hotel's 5-course dinner stands out as a highlight, combining affordability with unbeatable taste. Priced at just 48.00 CHF, it offers exceptional value, leaving guests thoroughly impressed. The buffet dinner is another standout feature, offering a symphony of risottos alongside appetizers, salads, cakes, and sweets, ensuring a satisfying and varied dining experience for guests.
In addition to the delightful dinner options, visitors also appreciate the quality of breakfast, further underscoring the comprehensive culinary approach of the hotel. The friendly staff contribute to the overall positive dining atmosphere, enhancing the guest experience with their attentive service. While some guests suggest a possible expansion of the menu, the consensus remains overwhelmingly favorable, with many considering the food at Sunstar Hotel Arosa to be top-notch, ensuring diners leave with excellent memories of their meals.
Rooms
The rooms at Sunstar Hotel Arosa receive high praise from guests for their spacious and comfortable accommodations. Many appreciate the modern and clean interiors, remarking on the beautiful and functional design elements, including updated furniture and bathrooms. Guests frequently highlight the stunning mountain views visible from the rooms, especially from those with large balconies, adding a sense of tranquility to their stay. Family rooms stand out for being particularly roomy and well-equipped. While most aspects of the rooms are met with satisfaction, a notable downside is the presence of a large arcade area with mold and an unpleasant odor. Despite this, overall comfort and cleanliness, along with breathtaking views, make the rooms a pleasant experience. However, some guests feel the pricing could be considered steep, even with included amenities such as breakfast and a ski pass.
Beds
The beds at Sunstar Hotel Arosa receive mixed feedback from guests, offering a variety of comfort experiences. Many visitors praise the beds for being very comfortable, enjoying a restful night's sleep with beds complemented by a selection of pillows. Guests highlight the comfort of the rooms, with some accommodations featuring balconies that offer stunning mountain views, enhancing the overall stay. However, not all guests find the beds to their liking, noting issues such as mattresses being too hard or beds being narrow and made from rustic wood akin to a mountain hut. Despite some reports of the two single beds shifting apart easily, the overall room setup is appreciated for its comfort.
Cleanliness
Sunstar Hotel Arosa receives consistent praise for its outstanding cleanliness across various aspects of the property. Guests repeatedly highlight the hotel's clean environment, with particular emphasis on the pristine condition of the rooms and spa facilities. The wellness area stands out as a particularly well-maintained and relaxing space, often complemented by welcoming and attentive staff who contribute to the overall positive experience.
Rooms are frequently described as very clean, though some travelers noted the hotel, while tidy, appears somewhat outdated, with certain elements showing signs of wear. Despite this, the combination of cleanliness and excellent service enhances the quality of the stay, leaving guests appreciative of their time at the hotel. Amenities such as the well-organized spa and ample buffet breakfast further contribute to a satisfying visit, ensuring guests depart with favorable impressions of the hotel's dedication to cleanliness and hospitality.
Staff
Nestled in the picturesque location of Arosa, Sunstar Hotel stands out not just for its scenic views but notably for its exceptional hospitality. The hotel's staff consistently receives glowing praise from guests for their warm-hearted and accommodating demeanor. Their attentiveness and dedication create a welcoming atmosphere that enhances the overall guest experience. Visitors frequently highlight the team's friendliness, which contributes significantly to the pleasantness of their stay.
From the reception to the ski bus organization, every aspect of the hotel is well-served by a staff known for their impressive service mentality. Their ability to communicate effectively, even in English, ensures that guests feel comfortable and valued. Whether it's providing helpful responses or making sure everything runs smoothly, the staff's commitment is evident throughout the hotel. It is their kindness and supportive approach that leave a lasting impression, making Sunstar Hotel not just a destination, but a memorable experience for all who visit.
Spa
The Sunstar Hotel Arosa offers a spa experience that guests describe as both relaxing and well-organized. The wellness facilities stand out for their modernity and cleanliness. Despite being small, the wellness area is considered fine and provides a comfortable setting for relaxation. Guests appreciate the thoughtful provision of tea, water, nuts, and dried fruits, which enhance the overall spa experience. The diverse array of facilities, including saunas and fitness rooms, are frequently mentioned as highlights. Overall, the spa and wellness areas are recognized for their beauty and functionality, creating a serene environment that contributes positively to the guest experience.
Pool
The pool at Sunstar Hotel Arosa receives high praise from guests for its impressive size and beautiful design. It offers a wonderful space for swimming and leisure, enhanced by fantastic views of the surrounding mountains. The indoor pool is described as spacious and generously sized, and guests appreciate the extended opening hours, allowing for flexibility in their schedules. The pool area is complemented by additional amenities such as a steam bath and sauna, creating a relaxing and comprehensive wellness experience. While some guests mention the water temperature as being on the cooler side, the overall pool amenities at Sunstar Hotel Arosa contribute to a memorable and enjoyable stay.
Family
Sunstar Hotel Arosa is a haven for families looking for a child-friendly vacation experience. With its exceptionally welcoming staff and a multitude of offerings for children, the hotel ensures that even the youngest guests have a memorable stay. The spacious indoor playground provides an excellent space for kids to entertain themselves, while options like Bearland and the Squirrel Trail add to the fun outdoor adventures. Known for being a great family hotel run with heart and charm, Sunstar Hotel Arosa also boasts excellent childcare services, giving parents peace of mind. Guests appreciate the added touches such as complimentary sweets for children after meals and special beach bags outfitted with mini bathrobes and towels for the little ones. The hotel combines a warm atmosphere with thoughtful amenities, making it an ideal choice for families seeking both comfort and entertainment.
Yes, Sunstar Hotel Arosa has pool(s) that belong to one or more of the following categories: Indoor Pool.
Yes, a spa is available at Sunstar Hotel Arosa.
Yes, Sunstar Hotel Arosa welcomes dogs.
Yes, parking facilities are available at Sunstar Hotel Arosa.