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Grand Place Hôtel "Boutique et Appart'hôtel"

Arras , 23 Grand Place (Show on Map)

8.4

Very Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsGrand Place Hôtel "Boutique et Appart'hôtel" in Arras stands out for its prime central location, offering guests easy access to restaurants, shops, and historic attractions while maintaining a tranquil atmosphere despite being in the heart of a bustling city. Visitors consistently praise the hotel for its excellent value for money, friendly staff, and strategic location near key sites like the Christmas market.

The hotel’s breakfast receives rave reviews for variety and quality, with guests enjoying a wide selection of fresh and delicious options that often exceed typical buffet standards. Although some find the breakfast room's ambiance less appealing, the attentive service generally provides a pleasant start to the day. Dinner at the hotel's restaurant, Anagram, is a standout feature, with exceptional food quality and remarkable value, making dining an integral part of the guest experience.

Rooms at the hotel are well-appreciated for their spaciousness, modernity, and comfortable decor. Guests find them ideal for both short and extended stays, thanks to amenities like fridges and kitchen equipment. While a few mention minor issues with cleanliness, the overall consensus is that the rooms offer a restful and enjoyable retreat. The hotel's impressive boutique style and clever design add to the unique charm, creating a memorable atmosphere throughout the establishment.

The warmth and professionalism of the staff are frequently highlighted, with individuals like Sabrina receiving specific commendation for their exceptional service. The team’s attentiveness and ability to accommodate guests contribute significantly to the pleasant stay at the hotel. Wi-Fi quality, however, presents some challenges, with guests noting poor connectivity in rooms but acceptable access in common areas.

Overall, Grand Place Hôtel "Boutique et Appart'hôtel" impresses with its combination of prime location, welcoming staff, excellent dining experiences, and stylish design, making it a favored option for travelers seeking both exploration and relaxation in Arras.
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Boutique-style Apartment

Located in a historic building on one of Arras' most famous squares, this boutique hotel offers chic, airy rooms that fuse slick, city style with plenty of charm. The views are gorgeous, and the Anagram restaurant serves fabulous fare.

Apartment with Free Wi-Fi

This hotel offers both boutique rooms and apartments with free Wi-Fi. The combination of accommodation types and internet connectivity caters to both short and long stays.

Room Types

One-Bedroom Apartment This self-catering loft offers free WiFi, air conditioning and a flat-screen TV with satellite channels.

Standard Double Room This soundproofed room offers air conditioning, free WiFi and a flat-screen TV with satellite channels.

Deluxe Apartment This self-catering apartment offers free WiFi and a living room with satellite TV.

One-Bedroom Apartment This self-catering apartment offers free WiFi and a living room with satellite TV.

Junior Suite This soundproofed suite offers free WiFi and a living room with satellite TV.

Apartment with Shower The air-conditioned apartment features 1 bedroom and 1 bathroom with a shower and a hairdryer. The well-equipped kitchenette has a refrigerator, kitchenware and a microwave. The apartment offers soundproof walls, a tea and coffee maker, a seating area, a safe deposit box and a flat-screen TV with streaming services. The unit offers 2 beds.

Junior Suite The air-conditioned suite has 1 bedroom and 1 bathroom with a walk-in shower and a hairdryer. The suite features parquet floors, a seating area with a flat-screen TV with streaming services, a tea and coffee maker, a safe deposit box, as well as heating. The unit has 2 beds.

About Grand Place Hôtel "Boutique et Appart'hôtel"

License: 49200249800029, 4920024980029

Guest Reviews

8.4

Very Good

Location

Grand Place Hôtel "Boutique et Appart'hôtel" in Arras is praised for its prime and central location, situated right on the vibrant main square. This enviable spot allows guests to enjoy easy access to nearby restaurants, bars, shops, and historic buildings. Guests appreciate the quiet tranquility of the hotel despite its central position, providing a peaceful retreat amid the lively city atmosphere. The hotel's proximity to key attractions, including the Christmas market, and parking options adds to its convenience. The combination of its strategic location and amenities, such as comfortable and well-equipped rooms, make it an ideal choice for travelers looking to explore Arras while enjoying modern comforts. The friendly staff and value for money make this hotel a notable option for visitors seeking to be at the heart of the action.

Breakfast

At Grand Place Hôtel "Boutique et Appart'hôtel", breakfast seems to be a highlight for many guests, praised for its variety and the quality of ingredients. Guests frequently mention the hearty and extensive selection, featuring fresh options like orange juice, cheeses, meats, smoked salmon, pastries, and gluten-free bread. The offerings are described as generous and exceptional, often surpassing typical buffet standards. While some express satisfaction with the breakfast's organization and pleasant service, noting the attentive staff, others point out that the ambiance, often being in a small, windowless basement room, may detract from the overall experience. A few guests consider the breakfast limited for a 4-star hotel, with its quality not always matching their expectations. Regardless, many reviews emphasize the deliciousness and presentation of the variety of options, making it a notable start to the day for visitors in this centrally located hotel.

Dinner

Dining at the Grand Place Hôtel "Boutique et Appart'hôtel" is a noteworthy experience, frequently highlighted in guest reviews for its outstanding quality. The hotel's restaurant, Anagram, consistently receives commendation for delivering exceptional food, making it a standout feature of any stay at this establishment. Guests have described their dinner as amazing and delicious, with many noting that it was the best part of their visit. The menu boasts great food options that cater to evening meals, complemented by a superb breakfast offering. Reviewers commonly praise Anagram not only for its culinary excellence but also for offering remarkable value for money. Whether dining in family rooms or on the elegant ground floor, this attached restaurant is highly recommended and suggested as well worth a try for anyone staying at the hotel.

Rooms

At the Grand Place Hôtel "Boutique et Appart'hôtel," guests consistently praise the spaciousness and thoughtful decor of the rooms, creating a pleasant and inviting atmosphere. The apartments are noted for being well-furnished, featuring necessary amenities like fridges, basic kitchen equipment, and coffee and tea facilities, making them ideal for both short and extended stays. The rooms often offer beautiful views over the square, and the central location of the hotel adds to its appeal. Guests appreciate the modernity and cleanliness of the spaces, with many noting the comfortable and newly renovated beds. The suites and family rooms are particularly ideal for groups, providing ample space and comfort, making them perfect for families or those traveling with children. Despite a few minor notes about dated rooms and occasional cleanliness issues, the general consensus is that the rooms provide a comfortable, quiet, and restful retreat at the heart of Arras. The positive aspects of the décor, space, and amenities contribute to a highly satisfactory stay for leisure and business travelers alike.

Beds

Grand Place Hôtel "Boutique et Appart'hôtel" generally receives positive feedback regarding its beds, with many guests describing them as very comfortable, large, and accompanied by good bedding. The double beds, in particular, have been noted as being extremely comfy and providing a restful night's sleep. Additionally, the rooms are spacious, allowing for large beds and even a sofa bed setup in some cases. Guests appreciate the high-quality bedding, which adds to the overall comfort experience.

However, there are a few concerns mentioned by guests regarding the mattress firmness, with some finding them too soft, while others experience hardness, highlighting inconsistency. Pillows have also been criticized for being very uncomfortable due to their hardness without available alternatives. While guests generally praise the beds, there are occasional remarks about cleanliness issues, including an encounter with tired towels and a need for bed changes in children's sleeping arrangements. Despite these minor shortcomings, guests frequently express satisfaction with the comfortable and sizable beds during their stay.

Cleanliness

Grand Place Hôtel "Boutique et Appart'hôtel" receives a mix of praise and criticism regarding its cleanliness. Many guests highlight the cleanliness as a notable feature, mentioning rooms that are clean, comfortable, and well-equipped. Several reviews describe the hotel as very clean and note the rooms as being spotlessly clean, contributing positively to the overall experience. However, there are recurring mentions of areas requiring improvement, such as the cleanliness of hallway carpets and shower tiles. Some guests express disappointment, noting the need for more thorough cleaning in both rooms and communal areas. Issues such as dirty bathroom items, unclean kitchenware, and shabby carpets are noted as detracting from what could otherwise be a high-quality stay. Despite these critiques, the attentive staff and the prime location in the city center are consistently recognized, adding value to the overall hotel experience.

Staff

At Grand Place Hôtel "Boutique et Appart'hôtel", the warmth and attentiveness of the staff leave a lasting impression on guests. From the moment of arrival, visitors are greeted by friendly and welcoming receptionists who set the tone for an enjoyable stay. Sabrina, a notable member of the team, receives praise for her exceptional service and warm welcome, consistently making guests feel at home. The competence and friendliness of the gentlemen in charge further enhance the guest experience, ensuring every requirement is met with utmost professionalism.

The staff is consistently described as extraordinarily nice, polite, and helpful, reflecting their commitment to going the extra mile for guests. With attentiveness that extends beyond the basics, they offer aid with luggage and maintain a level of courtesy that charms those who stay. Even when faced with late arrivals, hosts patiently welcome guests, ensuring a smooth transition into their accommodations.

Guests note that the breakfast service is superb, pointing to the staff's role in creating a pleasant dining experience. Whether it's the young man assisting with bags or the receptionist providing local tips, the help offered is always thoughtful and considerate.

Overall, the hotel's team is praised for their welcoming and warm demeanor, making Grand Place Hôtel a choice destination for those seeking comfort and kindness during their travels.

Wi-Fi

The reviews for the Grand Place Hôtel "Boutique et Appart'hôtel" present a mixed picture of the Wi-Fi experience. While guests praised the internet access in common areas, describing it as good and decent, several noted that the Wi-Fi in the rooms suffered from poor connectivity. Some even mentioned it wasn't functional at all, impacting the use of services such as Netflix. Overall, while the hotel is appreciated for its location and efficient check-in process, improvements in room Wi-Fi quality would enhance the guest experience further.

Boutique-Style

Nestled in a prime location, the Grand Place Hôtel "Boutique et Appart'hôtel" has garnered praise for its impressive boutique style. Guests consistently highlight the superb decoration and clever design, particularly noting the unique architecture of the loft rooms and the luxurious studio apartments. The interior design is lauded across the board, from individual rooms to the dining area, enhancing the overall experience of staying in this very nice establishment. The hotel's exceptional setting further complements its stylish and thoughtfully curated ambiance, ensuring a memorable stay.

No, Grand Place Hôtel "Boutique et Appart'hôtel" doesn't have any pool.

No, a spa isn't available at Grand Place Hôtel "Boutique et Appart'hôtel".

No, Grand Place Hôtel "Boutique et Appart'hôtel" doesn't allow dogs.

No, parking facilities aren't available at Grand Place Hôtel "Boutique et Appart'hôtel".

No, Grand Place Hôtel "Boutique et Appart'hôtel" doesn't have a gym.

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