Loch Long Hotel

Arrochar 56.20471700, -4.74337500 , Main Street Arrochar (Show on Map)
5.9
Rated


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1 room2 guests 1 room, 2 guests
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Summary of reviewsThe Loch Long Hotel, nestled in the picturesque village of Arrochar beside Loch Long, offers guests an ideal location with serene views of the loch and surrounding mountains, making it perfect for nature enthusiasts and those seeking a peaceful retreat. The proximity to the Arrochar Alps and various walking trails, including the renowned Cobbler hike, adds to its appeal for outdoor activities. The hotel's location also ensures convenience with nearby amenities, such as pubs, cafes and a car park, all contributing to a memorable stay in Scotland's scenic landscapes.

The breakfast experience at the hotel receives mixed feedback. Many guests praise the lovely, delicious and hearty Scottish or Full English breakfasts. The delightful setting with stunning views from the breakfast area also earns commendation. However, criticisms include inconsistent service, long wait times, cold food and limited portion sizes. Improvements in service organization, food variety and portion sizes could enhance guests' breakfast experiences.

Dinner reviews are also varied with positive remarks on the vegan and vegetarian options, generous portions and well-presented, hearty meals. Despite this, many guests complained about slow service, limited menu options and occasional issues with the quality of certain dishes. The atmospheric bar entertainment and karaoke added to the positive dining experience for some.

Guest rooms at Loch Long Hotel are generally clean and comfortable, featuring beautiful views of Loch Long. However, many rooms are described as outdated and in need of renovation with some maintenance issues like mold, dampness and broken fixtures noted. The noise levels, particularly in rooms near the bar or stairs, could be bothersome.

Cleanliness throughout the hotel is also inconsistent. While some guests appreciated the clean rooms and well-maintained common areas, others noted issues with dirty carpets, stained bedding and neglected hallways. Regular cleaning and maintenance improvements could significantly enhance guests' overall experience.

The staff at Loch Long Hotel are frequently praised for their friendliness and helpfulness. Positive mentions of specific staff members highlight their efforts to create a welcoming atmosphere, even in challenging situations. However, occasional lapses in professionalism and understaffing issues were noted.

While complimentary Wi-Fi is available, its reliability and reach are problematic with many guests unable to access it from their rooms. The parking situation is similarly mixed with some guests appreciating the ample free parking, while others noted that the car park often fills up quickly, especially during busy periods.

For families, the hotel offers a friendly atmosphere with suitable room options and engaging staff. However, issues such as the lack of kid-specific meal options and noise disturbances were noted.

Opinions on the beds vary widely; many guests find them comfortable and clean, while many others report issues with size, comfort and cleanliness. The quality of beds seems inconsistent, which may affect prospective guests' expectations.

Overall, the Loch Long Hotel stands out for its stunning location and helpful staff, making it a reasonable option for budget-conscious travelers. However, potential visitors should consider the mixed reviews on food quality, room conditions and additional amenities when planning their stay.
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Categories
Family Friendly Hotel
This hotel is recommended by travelers and offers family-friendly services and activities.

Hotel with Parking
The Loch Long Hotel includes parking and is located near Loch Lomond. It has a restaurant and allows pets.

Cheap Hotel
Located in Arrochar, Loch Long Hotel provides a straightforward hotel option that balances cost and convenience.

Hotel near Golf Courses

3-Star Hotel

Room Types
Single Room with Shower Providing a tea and coffee maker, a wardrobe and heating, this single room includes a private bathroom. This single room provides a TV. The unit offers 1 bed.

Budget Double Room Providing a tea and coffee maker, a wardrobe and heating, this double room includes a private bathroom. This double room provides a flat-screen TV. The unit offers 1 bed.

Budget Twin Room Offering a tea and coffee maker, a wardrobe and heating, this twin room includes a private bathroom. This twin room offers a TV. The unit offers 2 beds.

Basic Triple Room Offering a tea and coffee maker, a wardrobe and heating, this triple room includes a private bathroom. This triple room offers a TV. The unit has 3 beds.

Family Room Providing a tea and coffee maker, a wardrobe and heating, this family room includes a private bathroom. This family room provides a flat-screen TV. The unit offers 2 beds.

Loch View Double Room This double room has a cable TV and dining area. Guests can enjoy views of Loch Long from this room.

Budget Double Room with Skylight This room features a TV and tea/coffee making facilities.

Family Room with Bath Offering a tea and coffee maker, a wardrobe and heating, this family room includes a private bathroom. This family room offers a TV. The unit has 2 beds.

Family Room with Skylight Offering a tea and coffee maker, a wardrobe and heating, this family room includes a private bathroom. This family room offers a TV. The unit has 2 beds.

Guest Reviews
5.9
Rated
Location
Nestled in the serene village of Arrochar, the Loch Long Hotel boasts an idyllic location that consistently impresses its guests. The hotel is strategically placed right beside Loch Long, offering breathtaking views of the loch and surrounding mountains from many of the rooms. This tranquil setting is perfect for those seeking a peaceful and scenic retreat.

The area is suitable for outdoor enthusiasts with excellent access to the Arrochar Alps and numerous walking trails, including famed hikes like the Cobbler. Nature lovers will find the surrounding environment beautiful with opportunities for picturesque walks right by the loch. The hotel’s proximity to Loch Lomond adds to its appeal, making it a great base for exploring the expansive national park and its various attractions.

Despite its peaceful seclusion, the location ensures convenience with nearby pubs, cafes and essential amenities like a car park. Guests particularly appreciate the stunning views from their rooms and the quiet, relaxed atmosphere the hotel provides. All in all, the Loch Long Hotel’s location is frequently highlighted as a top feature, contributing significantly to a memorable stay in this beautiful part of Scotland.

Breakfast
While the breakfast experience at the Loch Long Hotel garnered a range of opinions, several common themes emerged. On the positive side, many guests found the breakfast to be lovely, delicious, hearty and fresh in quality. Full English and Scottish breakfasts were particularly praised for their taste and value. Some guests also enjoyed the stunning views from the breakfast area and found the breakfast to be sufficient or acceptable.

However, numerous reviews noted issues with breakfast service, including long wait times, disorganized staff and the need to ask for basic items like cups or butter. Several guests mentioned the food being served cold with cold poached eggs and undercooked bacon being common complaints. The size of the breakfast portions also came under criticism with some finding them too small for the price. Quality varied with some breakfasts described as poor, average or not worth the additional charge of £9.50. The absence of certain items, limited selection and a lack of healthier or more diverse options were also highlighted as drawbacks.

Overall, while some guests enjoyed a lovely breakfast experience with attentive service and good quality food, others were left disappointed by the inconsistent service and quality. Improvements in organization, portion sizes and food variety could enhance the breakfast offerings at the Loch Long Hotel.

Dinner
The dinner experience at Loch Long Hotel receives mixed reviews from guests. On the positive side, several guests appreciated the vegan and vegetarian options available and some found the food to be lovely, delicious, well-cooked and worth mentioning. Many highlighted the generous portions and well-presented dishes, commending the hearty and satisfying evening meals. The main courses, particularly fish suppers and sandwiches, received positive remarks from a few guests, while others enjoyed the atmosphere enhanced by bar entertainment and karaoke.

However, critiques were prevalent alongside the praise. Service issues such as slow and delayed dinner service, reservations not being honored and long waits for food were common complaints. The menu, while described as delicious by some, was often labeled as limited and repetitive. Some guests found specific dishes, like the macaroni cheese, to be poorly prepared or of low quality. Instances of cold, reheated or improperly cooked food were noted, along with a lack of options for children and those with dietary restrictions.

In summary, while some guests had a delightful and noteworthy dining experience at Loch Long Hotel, others faced disappointment with service inefficiencies and inconsistent food quality.

Rooms
The room reviews for the Loch Long Hotel are a mixed bag. On the positive side, many guests appreciated the cleanliness with phrases like "room was clean," "rooms were spotless clean," and "room very clean" appearing frequently. Several reviewers mentioned the rooms being comfortable, well-furnished with some even describing them as "lovely," "neat and clean," and "spacious." The stunning views, especially of Loch Long, were often highlighted as a significant perk, providing a picturesque setting for a stay.

However, there are notable areas for improvement. Many guests felt that the rooms were outdated and in need of renovation, using terms like "room decor dated" and "very tired looking rooms." The size of the rooms was a common issue with numerous mentions of rooms being "tiny" and "cramped." Maintenance and cleanliness problems were also frequently mentioned, including issues with mold, dampness, broken fixtures and overall poor upkeep. Noise was another recurring complaint with rooms near the bar or stairs being particularly loud.

In summary, while the Loch Long Hotel boasts clean and comfortable rooms with beautiful views, many rooms require significant updates and maintenance to meet guest expectations.

Beds
The reviews for the beds at Loch Long Hotel are quite polarized. Many guests appreciated the comfortable and clean beds, noting high-quality bedding and supportive mattresses. Terms like "comfortable bed," "comfy beds," and "clean and very comfortable beds" appear frequently, indicating that a significant portion of guests were satisfied with their sleeping arrangements. Some even described their beds as among the best hotel beds they have experienced.

However, a considerable number of guests also had negative experiences. Common complaints include beds being tiny, uncomfortable or lumpy. Some beds were described as having broken springs, being too hard or too soft and occasionally even dirty with some guests mentioning stains and hairs. The issue of beds being made up of two different-sized single mattresses pushed together was also noted. Many suggested an urgent need for bed and mattress replacements.

Overall, while many guests found the beds comfortable and clean, others were significantly dissatisfied due to issues with size, comfort and cleanliness. The varying experiences highlight an inconsistency in bed quality that potential visitors may want to consider.

Cleanliness
The Loch Long Hotel has garnered mixed reviews when it comes to cleanliness with some guests noting positive experiences while others highlight several issues. Many visitors found their rooms to be clean and comfortable, enjoying spotless conditions and regular cleaning. Clean towels were frequently provided and common areas such as the lobby, dining room and other public spaces often appeared well-maintained and tidy.

However, there are notable criticisms regarding the hotel's overall cleanliness. Common complaints include dirty carpets, stained and unclean bedding and bathrooms with mold and grime. Areas of the hotel, such as the hallways and communal spaces, often appeared neglected with dust, cobwebs and filth, potentially due to the building's age and need for renovation. Other issues raised involved malfunctioning facilities like toilets and showers, a general lack of thorough cleaning and poor room upkeep.

Guests seemed to have varied experiences with some staying in pristine rooms while others faced issues like odors, unclean surfaces and outdated furniture. Though the scenic location and certain clean areas are appreciated, the overall feedback suggests that the hotel could benefit significantly from improvements in its cleanliness and maintenance practices.

Staff
Loch Long Hotel has garnered a variety of reviews regarding its staff with most guests emphasizing the friendliness and helpfulness of the personnel. Many appreciated the super-friendly and welcoming staff, mentioning their positive experiences with the reception staff who were often described as lovely, pleasant and very accommodating. Despite occasional mentions of understaffing and overworked employees, the staff's dedication and effort to assist guests have frequently been highlighted. The restaurant and bar staff earned praise for their polite and attentive service.

Some standout mentions include specific members like Fiona, noted for her exceptional helpfulness and Andy, who also received positive feedback. The overall sentiment suggests that, while there were occasional lapses in service, such as slow reception service or less courteous interactions, the majority of guests were impressed by the staff's ability to maintain a friendly and welcoming environment under various circumstances.

Management seemed to receive favorable mentions as well with several guests acknowledging the extra mile taken by staff to ensure a pleasant stay even during severe climatic conditions or other challenging situations. While the consistent note of staff being friendly and helpful was the norm, there were isolated instances of rudeness and unprofessional behavior reported by some guests.

In summary, the staff at Loch Long Hotel are generally celebrated for their friendliness, helpfulness and warm demeanor, making a significant positive impact on many guests' experiences. Despite some areas needing improvement, particularly with understaffing and occasional lapses in professionalism, the dedication and effort of the hotel's staff remain a notable strength.

Wi-Fi
At Loch Long Hotel, complimentary Wi-Fi is offered, but the connectivity experience appears to be mixed. The Wi-Fi is generally available in public areas such as the reception, lobby and bar, allowing guests to stay connected while socializing or relaxing in these spaces. However, a common point raised in reviews is the absence of Wi-Fi in the guest rooms. Many guests noted that the internet did not reach their rooms at all, making it challenging to stay connected privately. The Wi-Fi's reliability seems to be an issue as well with multiple reports of the connection being weak or entirely non-functional during their stay. While the hotel's dining experience is praised, the limited and often unreliable internet access could be a significant inconvenience for those who require constant or room-based connectivity.

Parking
Visitors to Loch Long Hotel have offered varied feedback on the parking situation. Positively, several guests noted that there is free and ample parking available with some highlighting a large parking area close to the entrance. Others appreciated the accessibility and had no problem finding a spot, particularly when staying at the hotel.

However, there were also numerous mentions of parking challenges. The hotel’s car park is described as small, limited and often full, particularly during busy times or special events like motorbike club gatherings. Some guests had to resort to external or public parking, which could be inconvenient. For those who couldn't find parking on-site, nearby alternatives were available but came with an extra cost. Additionally, navigating the car park proved difficult for some due to tight spaces and visibility issues when leaving. Overall, while free and ample parking is available for many, the parking situation can become challenging during peak periods or events.

Family
The Loch Long Hotel presents a mixed bag for families looking for a stay. On the positive side, it boasts a welcoming and family-friendly atmosphere with various room options, including family rooms that some guests found ideal in size and great for accommodating large families. The hotel's location offers beautiful vistas, making it a nice spot for family trips and holidays. Families appreciated the friendly and entertaining staff, who were noted for their helpfulness during family emergencies and the abundance of toiletries provided.

However, the experience was not uniformly positive. Several guests reported significant downsides, such as the lack of kid-specific meal options and issues with room cleanliness, including findings from previous visitors like soap or soiled sheets. Some family rooms were described as exceedingly small, losing the extra space due to additional beds and overall not offering any special amenities. The noise levels were problematic as well, especially for families with young children who were often disturbed by hallway activity.

Accessibility within the hotel also posed challenges with some guests recounting inconvenient treks up and down multiple flights of stairs. Additionally, the hotel appears to be dog-friendly, which might not suit all families, particularly those with allergies.

Overall, while the Loch Long Hotel has its strengths in terms of scenic views and friendly service, prospective guests should weigh these against the practical inconveniences and areas for improvement noted in the reviews.

3 Star
The Loch Long Hotel, situated in a great location, offers a reasonable price for those looking for a budget stay. With mentions of good value for money and a comfortable atmosphere, this hotel seems attractive for a short stopover. However, many guests felt the three-star rating was misleading and expressed disappointment with the outdated and aged conditions of the property. Cleanliness was a recurring issue and the facilities were described as very basic. The hotel does present fantastic value for those seeking a budget accommodation, but it clearly falls short of the three-star expectations. Overall, the hotel has potential but undoubtedly requires significant updates and maintenance to meet the modern standards expected of its rating.

Dog Friendly
Loch Long Hotel offers a welcoming environment for guests traveling with pets. The hotel allows dogs to stay and is generally considered dog-friendly with many guests appreciating the convenience of being able to bring their pets along. The hotel features amenities such as a dog run and allows dogs in the bar area, although they are not permitted in the restaurant. Guests have reported that their dogs were made to feel very welcome, which is a significant plus for pet owners.

However, some aspects might not be ideal for all guests; for example, rooms for those with dogs are not always located on the ground floor and there have been complaints about noise from creaking corridors affecting both children and dogs. Additionally, there is a nightly charge for dogs with the rate mentioned being £15 per night. Despite these minor drawbacks, the hotel’s dog-friendly policies, including the ability to take dogs practically anywhere on the premises, make it a suitable option for pet owners looking for accommodation in the area.


No, Loch Long Hotel doesn't have any pool.

No, a spa isn't available at Loch Long Hotel.

No, Loch Long Hotel doesn't allow dogs.

Yes, parking facilities are available at Loch Long Hotel.

No, Loch Long Hotel doesn't have a gym.

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