Designhotel Whitman's staff receives mixed reviews with many guests stating the personnel were friendly, attentive and helpful. Guests particularly mention the service staff in the restaurant, who were described as super sweet and accommodating. The hotel also provides a wellness bag upon arrival, including a bathrobe, sauna towel and slippers. However, some reviewers mention understaffing issues and a lack of service, particularly at the front desk and during breakfast. Some guests note the staff's incompetence and their inability to answer questions about drinks. Despite this, some guests praise the room service staff for being friendly and helpful. While there were mixed experiences with the staff, Designhotel Whitman appears to have personnel who are motivated and capable of meeting guests' needs.