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Summary of reviewsThe Scenic Hotel at Biltmore Village garners high praise, notably for its prime location in Asheville's Biltmore Village. Positioned conveniently near the iconic Biltmore Estate and downtown Asheville, it serves as an excellent base for both cultural and natural exploration. While initially tricky to locate, its central setting proves fruitful, surrounded by amenities like Starbucks and Texas Roadhouse. Guests laud the hotel's cleanliness and attentive staff, ensuring a comfortable stay.
Though breakfast receives mixed reviews, the quality is frequently highlighted as good, particularly in the tavern, with notable service by staff like Tikka and Kisha. Yet, expectations of complimentary breakfast and a broader selection, including fruit, remain unfulfilled for some. The minor issue of coffee options also surfaces, despite commendable service.
The rooms at The Scenic Hotel impress with their modern, spacious designs and cleanliness. Guests appreciate the updated interiors and comfortable bedding, contributing to a restful experience. Despite minor notes on bathroom latches and sofa beds, the ambiance and facilities receive largely favorable, high ratings.
Impeccable cleanliness is a highlight at the hotel, with guests consistently acknowledging its spotless environment amid ongoing renovations. The inclusion of room conveniences like refrigerators and coffee machines enhances satisfaction. Families particularly appreciate the free breakfast for children. The cleanliness combined with comfort underscores its appeal.
Finally, the staff stands out for their friendliness and accommodation. Exceptional service, especially from Chastity in dining and Yamil at the front desk, ensures guests feel at home. The ease of check-in and check-out further showcases the team's efficiency. While some additional training is suggested, the staff's dedication contributes significantly to the welcoming atmosphere.
Overall, The Scenic Hotel at Biltmore Village comes highly recommended for its location, cleanliness, spacious rooms, and remarkable staff, offering guests a well-rounded and inviting experience. Show more
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Categories
Hotel near Golf Courses
Located in Biltmore Village, this hotel provides good access to major roads. Guests can easily drive to multiple golf courses in and around Asheville from this convenient location.
Hotel with Parking
The Scenic Hotel at Biltmore Village provides parking and is located in Biltmore Village. It combines the charm of the historic village with the convenience of having your vehicle readily available.
Hotel with Heated Pool
This hotel features an indoor pool and a hot tub. The indoor pool is described as inviting, suggesting a pleasant temperature for swimming and relaxation.
Hotel for Honeymoon
Family Friendly Hotel
Hotel with Swimming Pool
Heated Pool Indoor Pool
Business Hotel
Accessible Hotel
Hotel with Gym
3-Star Hotel
Hotel with Indoor Pool
Room Types
Standard King Room with One King Bed and BalconyA seating area with a flat-screen TV, a desk, a balcony and a private bathroom are featured in this double room. The unit offers 1 bed.
Standard Queen Room with Two Queen BedsOffering free toiletries, this double room includes a private bathroom with a bath or a shower and a hairdryer. The double room is fitted with a flat-screen TV, a tea and coffee maker, a seating area, as well as a safe deposit box. The unit offers 2 beds.
Queen Room with Two Queen Beds and BalconyA seating area with a flat-screen TV, a desk, a balcony and a private bathroom are available in this double room. The unit has 2 beds.
Queen Studio Suite with Two Queen BedsA seating area with a flat-screen TV, a desk, a balcony and a private bathroom are offered in this suite.
Standard King Room with One King BedProviding free toiletries, this double room includes a private bathroom with a bath or a shower and a hairdryer. The double room provides a tea and coffee maker, a seating area, a safe deposit box and a flat-screen TV. The unit offers 1 bed.
One-Bedroom King Suite with BalconyA seating area with a flat-screen TV, a desk, a balcony and a private bathroom are provided in this suite.
Standard King Room with One King Bed - Hearing AccessibleFeaturing free toiletries, this double room includes a private bathroom with a bath or a shower and a hairdryer. A seating area with a flat-screen TV, a tea and coffee maker and a safe deposit box are available in this double room. The unit has 1 bed.
Standard Queen Room with Two Queen Beds - Hearing AccessibleThe unit has 2 beds.
Standard King Room with One King Bed and Balcony - Hearing AccessibleThe unit has 1 bed.
Two-Bedroom Queen Suite with Sofa Bed and Balcony - Hearing Accessible
Guest Reviews
Location
Tucked away in the heart of Biltmore Village, The Scenic Hotel offers a prime location for exploring the area's renowned attractions. The hotel's proximity to the iconic Biltmore Estate stands out as a major draw, making it an ideal base for guests eager to immerse themselves in the grandeur of Asheville. Just a short distance from downtown Asheville, the hotel also provides convenient access to the Blue Ridge Parkway, adding to its appeal for those seeking both cultural and natural experiences. While some have noted it may be a bit tricky to find initially, the benefits of its setting outweigh this minor hiccup. The surrounding area is rich with amenities, including popular spots like Starbucks and dining establishments such as Texas Roadhouse. Additionally, guests appreciate the hotel's cleanliness and attentive staff, contributing to a comfortable stay. The Scenic Hotel remains a top choice for travelers looking for a central, well-appointed accommodation in a vibrant and accessible location.
Breakfast
The breakfast experience at The Scenic Hotel at Biltmore Village receives mixed feedback from guests. On the positive side, many are pleased with the quality of the breakfast, emphasizing that it was very good, with some describing it as delicious when enjoyed in the tavern. Guests particularly appreciate the excellent service provided by staff members like Tikka and Kisha, who are noted for being amazing and enhancing the dining experience.
However, some aspects of the breakfast draw criticism. The absence of a continental breakfast option and the need to pay for breakfast, despite expectations of it being complimentary, leave some guests dissatisfied. Additionally, the breakfast selection is sometimes described as sparse and substandard, with a notable lack of fruit. The breakfast coupons provided can be confusing and may seem unnecessary if breakfast is already included in the price.
Moreover, guests express a desire for more coffee options in the lobby, as the current offering from a Keurig does not meet expectations. Overall, while the breakfast at The Scenic Hotel has its highlights, especially in terms of service, there is room for improvement in terms of variety and value.
Rooms
The Scenic Hotel at Biltmore Village impresses guests with its beautifully modern, spacious rooms and overall excellent service. The cleanliness of both the rooms and common areas receives high praise, contributing to a pleasant and comfortable stay. Visitors appreciate the recently updated interiors, noting the tasteful layout and decorations that enhance the overall ambiance. Comfort is a hallmark, with beds and sheets providing a soft and restful experience. Guests frequently highlight the generous size of the rooms, offering ample space to relax and unwind. While the majority of feedback is positive, minor issues such as the bathroom door latch and sofa bed quality were noted by some visitors. Nonetheless, guests generally rate the hotel highly for its inviting atmosphere and well-maintained facilities.
Cleanliness
The Scenic Hotel at Biltmore Village receives glowing praise for its impeccable cleanliness. Visitors consistently highlight the hotel's spotless environment, which complements its sleek and contemporary ambiance. Amid ongoing renovations, guests find the upper floors particularly peaceful and well-maintained. Each room is equipped with a refrigerator, coffee machine, and pods that contribute to the overall convenience and satisfaction of the stay. The facility itself is described as very clean, with comfortable beds ensuring a restful experience. Positive reviews also mention the good service provided by the staff, adding to the hotel's welcoming atmosphere. Its location is noted as being convenient, further enhancing the appeal for travelers. The hotel also offers a restaurant where children benefit from free breakfast, a bonus appreciated by families. For those seeking comfort and cleanliness, The Scenic Hotel at Biltmore Village seems to exceed expectations, offering a pristine and pleasant setting for all guests.
Staff
The Scenic Hotel at Biltmore Village is frequently praised for its remarkable staff, described as some of the friendliest and most accommodating individuals guests could encounter. Visitors often felt at home, thanks to the team's kindness and understanding nature. Whether it was Chastity's exceptional service in the dining area or Yamil's outstanding assistance at the front desk, the attentiveness and professionalism of the staff were evident. Many guests appreciated Yamil's dedication, noting his ability to go above and beyond to ensure a memorable stay. Chelsea's friendliness and proficiency also stood out, contributing positively to the guests' experiences. The ease of check-in and check-out processes was another highlight, underscoring the staff's efficiency and commitment to service excellence. Although a few comments mentioned the need for additional training, the overall impression remains overwhelmingly positive, with staff contributing significantly to the hotel's welcoming atmosphere.
Yes, AC Hotel Asheville Biltmore Village has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
No, a spa isn't available at AC Hotel Asheville Biltmore Village.
No, AC Hotel Asheville Biltmore Village doesn't allow dogs.
Yes, parking facilities are available at AC Hotel Asheville Biltmore Village.
Yes, AC Hotel Asheville Biltmore Village has a gym.